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Reviews of Vedana Resort Ninh Binh

5 out of 5
Vedana Resort Ninh Binh
Cúc Phuong, Nho Quan, Ninh Binh

Reviews

6.0
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

5.6/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Monica ( sale online) on Apr 13, 2024
Dear Beloved Guest, Thank you for choosing Wyndham Grand Vedana Ninh Bình Resort as the vacation destination! We felt bad for the shortcomings causing the inconvenience during your trip. Your comments are highly appreciated, it's considered as an effective tools for us to improve our services and facilities better in order to meet our guests' satisfaction. We will certainly share your comments with our team. Please rest assured that we have reviewed your comments with the departments concerned and things are on the way of processing. Please accept our sincere apology and kindly understand this unexpected matters. We do hope that you will give us a chance to serve you better when you are in Ninh Binh next time. Best regards, Wyndham Grand Vedana Ninh Binh Resort Management Team

6/10 Okay

Patrick

Liked: Staff & service
Stayed 3 nights in Feb 2024
Response from Monica ( sale online) on Mar 12, 2024
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort!We are pleased to learn that you had a great stay with us. We would like to say thank you for your review. We sincerely hope you would understand that we value your input and highly appreciate your feedback. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life.Best regards,Wyndham Grand Vedana Ninh Binh Resort Management Team

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quite and staff are nice
Stayed 3 nights in Feb 2024
Response from Thao Tran on Mar 5, 2024
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort! Thank you for choosing us for your stay in Ninh Bình. We would like to say thank you for your review. We are sorry to learn that your experience during your day visit to our hotel was not as expected. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards, Resort Management team

6/10 Okay

TOMOYA

Stayed 1 night in Apr 2024
Response from Monica ( sale online) on Apr 13, 2024
Dear valued guestWarmest greetings from Wyndham Grand Vedana Ninh Binh! Thank you for taking the time to share your feedback. We are sorry to know that your experience did not match your expectations. It was an uncommon instance and we will do better in the future. Please feel free to contact to our resort with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. We do hope to have the pleasure of welcoming you back and show you the improvements in the very near future.Sincerely,Wyndham Grand Vedana Ninh Binh Resort Management Team

6/10 Okay

imelda valeria sutti

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
En las fotos se ve muy padre Pero llegas y las cabañas están llenas de polvo , desde la recepción la gente es poco hospitalaria y el desayuno era poca variedad , para llegar son carreteras y caminos , no tiene alumbrado
Stayed 1 night in Feb 2024
Response from Thao Tran on Mar 5, 2024
Dear Beloved Guest,Warmest greetings from Wyndham Grand Vedana Ninh Bình Resort! Thank you for choosing us for your stay in Ninh Bình! We would like to say thank you for your review. We are sorry to learn that your experience during your day visit to our hotel was not as expected. Such a review like yours motivates us every day to keep working on the service quality, in order to provide the customers with better services in the future. Wish you all the best in your life. Best regards,