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Reviews of El Dorado Inn Suites

2 out of 5
El Dorado Inn Suites
884 North Grand Avenue, Nogales, AZ

Reviews

6.6
Rating 10 - Excellent. 31 out of 130 reviews" "
Rating 8 - Good. 32 out of 130 reviews" "
Rating 6 - Okay. 26 out of 130 reviews" "
Rating 4 - Poor. 22 out of 130 reviews" "
Rating 2 - Terrible. 19 out of 130 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its perfect
Stayed 1 night in Apr 2024

2/10 Terrible

Gina

This property was locked and empty. There was a window and the office area was abandoned with papers on their desks as if it was left in a hurry. Don’t book a reservation here, they are CLOSED!
Stayed 1 night in Jan 2024

10/10 Excellent

Obed

Stayed 1 night in Jan 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great for the price. Has everything you nred and so nice and clean! The Manager is so friendly. He's the BEST!
Stayed 1 night in Dec 2023

10/10 Excellent

Helio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everthing ok.
Stayed 1 night in Dec 2023

4/10 Poor

PaulaC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

4/10 Poor

Randall

Disliked: Staff & service, property conditions & facilities
Very sketchy internet. AC did not cool after day 1. No coffee in room or lobby. Room was large and adequately furnished and decorated. Good restaurants nearby.
Stayed 2 nights in Sep 2023

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

2/10 Terrible

Adrian

Stayed 1 night in Aug 2023
Response from AP on Sep 18, 2023
we are so sorry to inform you that the guest's name Adrian has not been found in our guest record from JULY 1ST to today Sep 17, 2023. We want to know more details about his check-in date and room Number or reservation number and the reason why not happy. if we know the problem we try to solve the problem in the future. thanks

10/10 Excellent

Marina

Stayed 1 night in Jul 2023
Response from AP on Aug 15, 2023
Thank you vary much for your business, staying with us and your feed back

10/10 Excellent

David

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner was very accomodating despite my indeciveness. Issue with shower draining was resolved promptly. Was more than accomodating when job i was working ended prematurely and refunded balance of reservation. Will stay here again when in the area.
Stayed 3 nights in May 2023
Response from ap on May 17, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Victor

Stayed 1 night in May 2023

8/10 Good

albert

Stayed 1 night in Feb 2023

2/10 Terrible

Maria

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
We let them know we will have a late check-IN and at the time we arrive at the hotel we stood outside for about 10 minutes waiting for them to open us the door, we ring the night service bell several times and they never assist us, nobody show up at the door.
Stayed 1 night in Feb 2023

6/10 Okay

Gregory

Traveled with pets, Traveled with family
Disliked: Amenities, property conditions & facilities
You get what you pay for, I suppose. El Dorado has seen better days. An abandoned look, stained floors, the wifi was iffy, and it took a long time for the older manager to shuffle across the lot, then another long time for him to process us. As he climbed back up across the lot to his room, he turned to stare at us, over and over, at each step as we entered our room. Parking lot in poor repair, overgrown with grass in parts.
Stayed 1 night in Nov 2022

8/10 Good

Norma

Stayed 1 night in Nov 2022

8/10 Good

Dwight

Stayed 1 night in Mar 2022

10/10 Excellent

Magdaleno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is really nice and helpful. We broke down in nogales and he helped us get a good mechanic.
Stayed 1 night in Mar 2022

10/10 Excellent

Hassel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager at El Dorado is the perfect example of what amazing customer service looks like. The stay at this quaint little hotel was perfect for our family.
Stayed 1 night in Mar 2022

10/10 Excellent

Tammy

Stayed 1 night in Mar 2022

6/10 Okay

Bryan

Stayed 1 night in Feb 2022

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. The staff were very friendly and helpful.
Stayed 1 night in Jan 2022

8/10 Good

Christopher

Stayed 1 night in Jan 2022

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nogales
Staff here are very kind and courteous. The room was comfortable. We would stay here again.
Stayed 1 night in Dec 2021

10/10 Excellent

Rigo

Stayed 1 night in Dec 2021

10/10 Excellent

clint

Stayed 1 night in Dec 2021

10/10 Excellent

Fernando

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff
Stayed 1 night in Jul 2021

4/10 Poor

Jonda

Disliked: Room comfort
slept on softer rocks
Stayed 1 night in Apr 2021

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nice and quiet.
Stayed 1 night in Apr 2021

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, quiet, and inexpensive.
This is an older motel, located off the highways in downtown Nogales on the old route into Mexico. It's been kept up well by the current owners, is very quiet, and worth the extra 5 minutes of driving to save some money. Recommended!
Stayed 1 night in Mar 2021

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay, El Dorado
Very nice hotel, nice beds very large handicap rooms
Stayed 1 night in Mar 2021
Response from Arun Patel on Mar 24, 2021
Thank you and appreciate your business

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2021
Response from Arun Patel on Mar 4, 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

artisha

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020
Response from arun on Jan 9, 2021
Thank you for staying with us .we appreciate for your feed back and business

6/10 Okay

James

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2020
Response from arun on Jan 9, 2021
Thank you for staying with us .we appreciate for your feed back and business

10/10 Excellent

Obed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.
Stayed 1 night in Oct 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

TR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Loran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay agian
This is our second stay here, the staff /owner are awesome. The rooms are always clean the beds and linens are spotless. Its a quiet hotel, the lobby is beautiful. It is an older building but the rooms are all well maintained, and very clean. The hotel is family owned and run, as such the rooms are kept spotless.
Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked the price which was less expensive than a number of other locations however the blankets had holes in them and the room's carpet was sticky. The towels were thin and small and there was only one per person. The tv was satellite only so there were no local channels to watch the news and etc. The gentleman at the desk was helpful, but overall the place was disappointing.
Stayed 1 night in Jan 2020

6/10 Okay

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El Dorado Suites
Everything worked out well. Only concern was some noise as guests arrived late and left early. We got locked out of our room because the temperature turned very cold over night, but staff were excellent at fixing the problem. Breakfast was very basic. Room had all the necessities.
Stayed 1 night in Jan 2020

4/10 Poor

William

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet in real dirty
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tried to have a shower in the morning. Could not turn on the water. No cold water in the sink. At 7.40 am the doors to the office and dining room were still locked so no breakfast. Even a simple coffee would have been nice to start the day.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Gary, Atlanta

Business traveler
Liked: Cleanliness, staff & service
I liked the family owners were so polite and helpful. Didnt like no ice machines, pool always empty but pool not that important to me personally.
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple but clean room with cable, fridge, microwave. Very pleasant couple running this place. There was a really rowdy party in the parking lot the night we stayed, but I got the impression this was unusual, and it was handled so that's okay. Simple, standard hotel breakfast.
Stayed 1 night in Nov 2019

2/10 Terrible

R Gilberto

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty old
Worst hotel ever horrible never book this hotel again if it was the last hotel available in the city
Stayed 1 night in Nov 2019

6/10 Okay

Anthony

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Inexpensive, pleasant managers and convenient location.
Stayed 1 night in Oct 2019