Ratings based on 337 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exceeded my expectations

Posted Feb 27, 2015
Pros: Plenty of grass available for potty stops for my dog and the valet guys were more than accommodating. One valet told me streets to avoid the traffic.
Cons: TV in my room was dated and was prob about to croak, Room Service or snacks would have been nice too. I usually avoid snack bars but I was starving.
Location: Close to the Waikiki madness but just at the end far enough from it. Complimentary shuttle very convenient since parking is a bear if you wander.
For being the only Pet Friendly hotel closest to dying friend's residence I was expecting a flea bag hotel (pun intended ... lol) but when I opened up the door to my room I was totally surprised! ...and I had some ocean view too! Pretty impressive. Only thing to keep it from being five star was the unexpected Boutique Fee (should have been up front about) but I gladly paid, and a newer TV and some kind of Room Service or snacks would have made it a 5 star all the way around....but it's still extremely impressive and the staff was top notch. Wish I had the time to enjoy their afternoon wine time...unfortunately my schedule did not permit.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom hokkaido

景色に親切なスタッフと最高のホテル!

Posted Feb 16, 2015
Pros: 絶景、スタッフのサービス、綺麗な部屋、自転車の無料利用、ラナイ
11階の角部屋に泊まりましたが、ダイアモンドヘッドを一望でき、また夜にはライトアップされた町並みも望めました。 スタッフもとにかく親切で気さくに話しかけることができ、様々な待遇を受けることが出来ました。 レンタカー、自転車を利用したのでトロリーすら必要ないぐらいです。 また宿泊したいです。
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, nice place, good value

Posted Feb 9, 2015
Pros: Location, quiet, good value for price
Location: Easy to drive to/from the hotel and avoid traffic at Waikiki Kapiolani Park is across the street, San Souci beach nearby, Aquarium nearby
We wanted a place near Waikiki but not at Waikiki with its traffic and tourists. This is an older hotel that has been renovated and is very nice. It is near San Souci beach, a sweet place, not packed with tourists. The hotel rooms are spacious. The staff is nice. The hotel offers coffee, tea and light breakfast in morning and wine in late afternoon. Valet parking only, but this is included in the daily boutique fee ($28 at check-in, $25 on expedia booking confirmation, $18 on Expedia hotel information). We selected premium ocean. If you do this be sure it is on upper floors and in rooms ending in 23, 24 or 25. Room with 21 didn't offer much ocean view, better from balcony. This is not an oceanfront hotel, it is set back with another hotel in front of it. Hotel does not have fitness room but offers yoga in the park and has bikes you can use. Hotel does not have pool, but beach is a short walk. Hotel does offer shuttle to Ala Moana, didn't use this though. Overall good value if you don't need the excitement of being on Waikiki.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Honolulu, HI

Nice quaint hotel. Small glimpse of water

Posted Jan 25, 2015
Nice quaint hotel. Small glimpse of water between buildings. My room had a nice lanai/patio, but it looked out on to the roof. Still, it was a relaxing comfortable room. The wine hour started just as I checked in so I had a glass on my way up to the room and Hawaiian music was playing in the room as I entered. The beach is a couple minute stroll away. The Kapiolani park is just across the street and Michel's is next door with the New Otani Hotel and it's restaurants on the other side. Very convenient and nice, quiet, relaxing Waikiki location to unwind. Don't come here if you want the wild life of Waikiki. But if you do, it's only 5-10 minutes away by foot or cab.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tucson, AZ

Even paradise has flaws

Posted Jan 23, 2015
Pros: Location - within walking distance to shops and dining yet far enough away from downtown Wakiki so the noise level was quiet.
Cons: Parking your rental car - all hotels seem to have valet parking which assumed you wanted to pay $25/day+ for the act of parking your car.
Location: Location is great for shopping in downtown Wakiki but not so great for restaurants as the only choice was burger type food or spending $100 for two.
Pleasant staff and good views but could have used some amenities like a bath tub, free continental breakfast and a microwave in the room among some of the missing. Hallways and lobby kept at frigid temperature but you could adjust your room temperature. Nice location, away from the downtown hustle and bustle but within walking distance of stores and restaurants. You could also use a local trolley service if you let the front desk have 20 minutes advance notice. This trolley service/bus service makes many stops in downtown Wakiki where there is shopping and dining facilities and is free.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

An oasis in Waikiki

Posted Jan 10, 2015
We stayed at the Lotus for 5 nights and wishes so much that we had stayed there our entire time in Waikiki. The room was spacious, well laid out, lovely floorboards and our view was of Diamond Head. The bathroom was very clean, roomy and great layout. Had the best king bed, comfy sheets and pillows and was so quiet away from the hustle of the main strip. We made use of the deck chairs and beach towels everyday. Valet parking and bottles of water were complimentary and it was these touches that made it outstanding. We didn't get an opportunity to use the bicycles that were available for use but perhaps next time. I absolutely loved the location and yes it is a slow 15min walk to the main strip but that was the appeal for us. This is our second visit to Waikiki and our stay at the Lotus made it a real holiday.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington DC

The best if you want quieter in Waikiki

Posted Jan 6, 2015
We love this place -- our little getaway when we are home visiting relatives in Honolulu. It's away from the crowds of Waikiki but a nice beach walk to the action when you want it. The best beach is here - Kaimana -- that locals like -- and the views of Diamond Head and ability to exercise around it (a 4 mile loop) or in Kapiolani Park at the hotel's doorstep -- is awesome. Rooms are spacious, clean and comfy. Luxe enough for us--we just love it here!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom München

Luxuxhotel in Strandnähe

Posted Dec 24, 2014
Pros: Das Personal war sehr aufmerksam.
Cons: Nichts
Location: Am Kapiolanipark mit Blick auf Waikiki. Schöner Spaziergang nach Waikiki. Hotel liegt abseits des Trubels in schöner ruhiger Lage.
Wir fühlten uns absolulut wohl. Wir hatten bei der Buchung angegeben, dass wir gerne in einem Zimmer in einem der oberen Stockwerke wohnen wollten und dieser Wunsch wurde uns erfüllt. Wir wohnten im 10. von 12 Stockwerken und hatten einen herrlichen Ausblick nach Waikiki. Mineralwasser war auch frei sowie Wein von 16 bis 18 Uhr.
3 out of 5
by A verified travelerfrom HAWAII

The Lotus of Honolulu

Posted Dec 13, 2014
Pros: Hotel staff were always nice and accommodating, pix of sunset were awesome.
Cons: Bring down the price of a nightly stay.
Location: Walk 10-15 minutes to Waikiki.
Not much for food places around, their breakfast was just dry Costco pastries, (blank) for a papaya???? Happy hour of cheap wines, same every day. But when we received bill, (blank) daily boutique fee, for what??? I'm already paying nearly (blank) a night!!! Most other hotels charge that and say it's for using facility pool/gym etc. There is none of that at the Lotus. Have to use valet so tipping adds up fast, really, for the amount they charge with Walmart blow dryer and microwave, I expected better!!!
5 out of 5
Recommended
for Getaway With Friends
by Lisafrom Dublin

A high 5 (0) for Hawaii

Posted Nov 4, 2014 on Hotels.com
A truly wonderful find. An oasis of calm just 10 minutes walk from the main Waikiki strip. Simply styled but elegant with very friendly and considerate staff. More boutique and personal than 5* international brands. Our corner room afforded views of the Pacific on one side and Diamond Head on the other. Very spacious room with all mod cons and a coffee machine that made decent Italian coffee. There is a $25 resort fee per room per night but, if you use all the facilities they offer (bicycles, beach towels and chairs, shuttle bus to Ala Moana centre, late afternoon wine reception etc.), it is a small price to pay. Restaurant was closed for refurbishment whilst we were there (no noise) so I am unable to comment on that. Overall, a wonderful place to stay and I would have no hesitation in recommending it anyone (but especially those with good taste!)