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Reviews of Crown Lodge Motel Oakland

2 out of 5
Crown Lodge Motel Oakland
9899 Macarthur Blvd, Oakland, CA

Reviews

5.8
Rating 10 - Excellent. 19 out of 124 reviews" "
Rating 8 - Good. 24 out of 124 reviews" "
Rating 6 - Okay. 32 out of 124 reviews" "
Rating 4 - Poor. 20 out of 124 reviews" "
Rating 2 - Terrible. 29 out of 124 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Bad
This was my absolute worst hotels.com experience hands down. The room was so dirty that I tried to cancel my reservation, a first ever. And I’ve stayed in some funky places but this takes the cake. The furniture had crusty stains like 3-D stains, the remote control was covered in some kind of sticky goo, sheets stained, burn holes in the blanket, bathroom was a nightmare. Had to wake up at 4am to catch a flight. There was a prostitute coming in and out of an open room, homeless guy (very nice guy) sleeping outside my room on the stairs. I have no idea how this hotel got a good rating. Would never stay here again.
Stayed 1 night in Mar 2022

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very quiet a lot of people who stayed there are friendly nice and we all communicate
Stayed 5 nights in Nov 2021

10/10 Excellent

zackery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean an comfortable to stay an the service was great
Stayed 2 nights in Sep 2019

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Locations is very dangerous at night, have lots of people yelding.
Stayed 3 nights in Aug 2019

8/10 Good

Dineah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

Dineah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just like Home
This place always make me and my children feel welcomed and at home. Despite the area/ location the Owners/ management always makes sure we are and feel safe.
Stayed 1 night in Jul 2019

8/10 Good

Dineah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s in east Oakland
This place is great
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The office for this motel is a bullet proof window and a drawer. People live in this motel and we heard some of them screaming at 3:00a.m.
Stayed 1 night in Jun 2019

8/10 Good

Danisus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Room size was more comfortable, bathroom was ok, with nice bedsheets, but their conforter is too old they need to change it, nice environment, assessable for transportation, especially buses to most train stations, etc, etc.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jun 2019

8/10 Good

EHAB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Dineah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like Home!!!
I absolutely appreciate how comfortable my stay was. And the cleanliness and condition of the rooms it was relieving to be able to finally find a hotel that wouldn’t make me feel out of place because I have four children.
Stayed 7 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, nice staff.
Stayed 1 night in May 2019

10/10 Excellent

Dineah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean like home
Very peaceful and like home. Friendly staff and great housekeeping
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

6/10 Okay

Raymond

Stayed 4 nights in Mar 2019

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Suzanne/Esau

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Stayed 3 nights in Dec 2018

8/10 Good

marzann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 5 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, nice amenities, needs safety locks
Because the neighborhood isn't the safest, the fact that the door had no safety lock on it was a concern for me. Also, the WiFi was spotty. Other than that, everything was clean, there was a refrigerator in the room, huge plus. And it was clean.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and curtious staff . Paola was exceptional. Good last minute accommodation.
Stayed 1 night in Oct 2018

8/10 Good

Eddie, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
There are few restaurants in the area. But there is a shopping mall close by. the hotel sign is not outstandingly obvious, can be missed when driving by. But the property is clean and well looked after. The room is very clean. the fridge is excellent. there is no microwave. Shower is clean and working fine. toilet is also clean. sink in the room is excellent. well lit mirror. overall excellent.
Stayed 3 nights in Sep 2018

2/10 Terrible

Jermaine

“Does anyone in the room have some hard”
I’m not one to rate hotels low. However, I think it’s necessary in this case. The staff was ok. But the motel was definitely a crack den. The furniture in the room looked like something that was found on the side of the road. I also had a crack addicted person knock on my door and ask if I had some hard. This place isn’t safe for a single woman or family.
Stayed 1 night in Aug 2018

4/10 Poor

Stanley

Liked: Cleanliness
Disliked: Property conditions & facilities
Rough side of town.
There is no front office. The front desk is just a bullistic glass window like a drive through at the bank. Room door had been broken in before and the strike plate to the dead bolt was not fixed well. Result door does not seal the noise out. Many homeless and other people yelling in the parking lot. Very rough neighborhood nothing good near by. Won’t be staying there again.
Stayed 3 nights in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Dangerous neighborhood felt unsafe.. room smelled like a chimney got migraines from the smell
Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveler

Liked: Room comfort
Stayed 2 nights in Jul 2018

2/10 Terrible

Rand, Phoenix

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
My advice if you ever have to go to Oakland: DON'T! We got in at midnight and the guy at the desk was pleasant but we got in the room, turned the sheets down and slept in our clothes not touching anything. We fortunately had taken showers at home just before leaving on our trip but we were not about to open our suitcases in the room. Thankfully nobody shot us as we drove out of town! There are worse looking motels in Oakland so this is not even the bottom of the spectrum.
Stayed 1 night in Aug 2018

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its located In the middle of nowhere i was thinking that would be good thing but little did i know it was to busy outside at night.
Stayed 4 nights in Jul 2018

4/10 Poor

Alma

Disliked: Cleanliness, property conditions & facilities, room comfort
Getto trash
Surface clean, but this place needs gutted or torn down!!
Stayed 2 nights in Jul 2018

2/10 Terrible

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Horror Show, Be Prepared. Better Yet, Stay Away
Like something out of a movie. The place is filthy, the neighborhood is beyond scary, with homeless people roaming around, everything locked up behind bars and grates, sketchy cars cruising slowly around. The room was worse, cigarette-burned sheets and bedspreads and furniture. Greasy chairs, slippery carpet. The towels are so old that they feel like sandpaper. The wi-fi didn't work even after three trips downstairs to the front desk to ask the completely disinterested and disengaged manager to please fix it. This is one of the most depressing places I have ever experienced and looks like a good setting for a snuff flick or slasher movie. "Low-rent" and "sleazy" are kind descriptors. There is a really good taco place across the street, though.
Stayed 1 night in May 2018

8/10 Good

Kristen, Klamath falls

Liked: Cleanliness, property conditions & facilities
On a loud road but it was close to verything we needed. The room was clean but the bed was hard. Staff didnt speak much english but had pre-written signs they could point to to give us the information we needed.
Stayed 3 nights in May 2018

8/10 Good

Reggie

Liked: Cleanliness, staff & service, room comfort
Past patrons
We stay here. Often, friendly service, comfortable room & central location

2/10 Terrible

JJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
We stayed three nights at this motel only to be disturbed all hours of the night by different people looking to buy drugs. There is obviously some sketch dealer that lives on the property that the staff is completely oblivious or they’re in on it. It was absolutely ridiculous and unacceptable how often there was yelling or something crazy happening outside. The air conditioner is so old that it’s so loud when you have it on. To top it all off, orbitz DID NOT give me the orbitz bucks for staying there 3 nights. One night was supposed to be $5.15 earned and so on and I received nothing. Overall bad.
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Decent crash pad with nice staff
Check-in went really smooth. Even the process of gettig a new key card when mine got demagnetized was really quick. The room itself is pretty standard. Not sure if it was room service staff or the previous occupants, but the room smelled like incense, which was a nice contrast to the usual smell of smoking rooms. The water pressure in the shower was awful and the shower head was small, the towels have been used and washed so often without replacing that there were tears in ours. MacArthur is a loud street and cheap motels attract loud people. That really can't be helped. Of the three nights, only one of them came without having to hear drama coming from other folks staying there, and the best rest I got was when I left my headphones in. Rooms was clean. Shower was bad. Other guests were loud and annoying. Staff was super nice and helpful. Solid 3 for acceptable and average.
Stayed 3 nights in Mar 2018

6/10 Okay

JT

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
i felt a very bad energy in the area and wish not to stay in that hotel another time
Stayed 6 nights in Jan 2018

4/10 Poor

Verified traveler

Disliked: Staff & service
Felt exposed and unsafe
Check-in is through a window near the street. There is no office to go inside. Hotel staff was not immediately available. Was waiting outside check-in window while unsavory individual approached me.
Stayed 1 night in Oct 2017

2/10 Terrible

jerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
felt unsafe
the rooms had a smell, drugs sold in parking lot , felt unsafe to walk to my car. I will never stay there again , much rather stay in my car under a bridge .
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok. My experience was okay..but unwanted roaming around of non guest was seen. That is not ok.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

4/10 Poor

Jerome

Disliked: Staff & service
Don't go there.
Area is dangerous, just don't stay there.
Stayed 1 night in Sep 2017

6/10 Okay

Jose

Liked: Room comfort
Ok Place
Good value
Stayed 1 night in Sep 2017

4/10 Poor

Pascal

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Aug 2017

4/10 Poor

Heddy, Oakland CA

Disliked: Cleanliness, property conditions & facilities, room comfort
Scary and inconvenient
Scary place, pretty sure it's a brothel, women and men coming and going all night and day. The pictures show a fridge there are no rooms with a fridge. NO amenities. If you did have a problem you there isn't a phone to call the police and the desk doesn't answer. It's not worth even half of what they charge. Stay near the coliseum or in Berkley
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Room was nice considering price & location. Would stay at location again.
Stayed 1 night in Aug 2017

2/10 Terrible

Lexie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from here!!
Stay away from this area!! The neighborhood is scary and not safe to stay in. On the way there we saw a sign saying "my hood active" and when we got to the hotel a couple of cars looked like they have already been broken into.
Stayed 3 nights in Aug 2017

2/10 Terrible

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well for starter, the hotel manger was excally f**king rude and nasty tone of voice! Wasn't willing too work anything out wit, so I was forced too seat in a well known area we're there a bunch of shooting happening everyday!
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a Family Hotel
Stay for 2 nights on the bottom floor it gets really loud at night felt unsecured during the day it was totally different staff is friendly and is very clean The taco place across the street is the best part Zacatecas is great we had breakfast, lunch and dinner I will go back just for the tacos .
Stayed 2 nights in Jul 2017