Reviews of Home2 Suites by Hilton Hayward

3 out of 5
Home2 Suites by Hilton Hayward
22101 Hesperian Blvd, Hayward, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 109 out of 175 reviews" "
Rating 8 - Good. 34 out of 175 reviews" "
Rating 6 - Okay. 12 out of 175 reviews" "
Rating 4 - Poor. 9 out of 175 reviews" "
Rating 2 - Terrible. 11 out of 175 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff , rooms had good space
Stayed 3 nights in May 2024

10/10 Excellent

Mioara

Stayed 3 nights in May 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Darsie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Apr 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Shahram Mehri

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Gladis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice and easy check in
Stayed 3 nights in Mar 2024

8/10 Good

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and new property
Stayed 3 nights in Mar 2024

8/10 Good

David

Stayed 1 night in Feb 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was expensive for a quick overnight stay but the property felt safer with the parking lot security and that is why I paid more to stay here. Stinks that this is a factor! The room was nice but never enough towels and didn’t have the bedding for the pull out couch. We all LOVED the shower! Best part of the room.
Stayed 1 night in Feb 2024

6/10 Okay

SERGIO

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Mary jane

Stayed 2 nights in Feb 2024

8/10 Good

Kimberly

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in and clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious and very ckean.
Stayed 1 night in Feb 2024

2/10 Terrible

Deena, Fresno

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My only opportunity to be with my family during the Super Bowl was in my hotel room at Home 2 Suite's, the hotel that markets staying here is like coming home. So treat it like your home! While we had a fabulous day watching the superbowl, and enjoying good food...the receptionist called a police/tow company to tow my daughter's car parked in a handy cap spot with the placard in the window. I CANNNOT OBJECT LOUDER!!!🙄YOU called and had your/MY Guests car towed, WITHOUT trying to locate the guest, HOWEVER REGARDLESS WHATEVER the circumstances are...you DON'T HAVE THEIR CAR TOWED off of private property! OMG! THIS IS NOT ACCEPTABLE
Stayed 3 nights in Feb 2024
Response from Mac on Feb 13, 2024
We have front and back photos of the vehicle with no visible Handicap accessible Tag. We also have video of the Towing company looking for tags around and inside through the windows of the vehicle before they decide to tow it.

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay. Wasn’t that thrilled about the cleaning services
Stayed 3 nights in Feb 2024

10/10 Excellent

Andria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rodney

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service with a smile.
Very nice rooms. Front desk was amazingly friendly and helpfull. I have stayed in places that seemed offended that I was using their services. These folks made me want to back. It’s not overly lush and decorated but it’s designed to serve and they do it well
Stayed 3 nights in Jan 2024

10/10 Excellent

Ana-Lorena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the security in the parking lot and rooms were spacious/cleaned. Came for a sports tournament and I would book again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed
All the basic necessities for a like-home stay. I needed to make a couple of no-bake desserts for a Christmas potluck and the room had everything I needed (microwave, can opener, large dishes, full size refrigerator, dishwasher). Added bonus for us, it is right next to a small airport and we love watching the small aircraft take off and land from our window.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ginger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and knowledgeable. The room was clean, accessible and comfortable
Stayed 5 nights in Dec 2023

10/10 Excellent

Johann

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dorisa

Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Emily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Clean, reasonably priced, wonderful!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Liza

Stayed 3 nights in Oct 2023

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Jul 2023

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comvenient
Stayed 1 night in Oct 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel it self was very nice and clean, the pool though was small
Stayed 2 nights in Oct 2023

8/10 Good

Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly clean. Breakfast was weak. Security was good. Easy access to highway and nearby shopping.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenneth M.R., Columbia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great newly constructed hotel with friendly and accommodating front desk staff. Definitely recommend! Dining and shopping options are nearby!
Stayed 2 nights in Sep 2023

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, excellent service, coffee was always available, staff were very attentive, friendly and efficient. Outatnding value hotel at this pricepoint.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ahsan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Arunesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet property with friendly staff
Stayed 3 nights in Sep 2023

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s amazing place it’s home away from home
Stayed 2 nights in Sep 2023

10/10 Excellent

Segundo, San Lorenzo

Traveled with family
Liked: Amenities, property conditions & facilities
Friendly staff, easy check in, modern facilities
Stayed 1 night in Aug 2023

4/10 Poor

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly im so disappointed that expedia has me on hold for like 40 mon for 2 days and
Stayed 2 nights in Aug 2023

2/10 Terrible

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Mohammed, Sacramento

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I came late to check in and they wouldnt let me check in and wasnt going to gi e me a refund and asked me to pay again so pay double for 1 night of stay....
Stayed 1 night in Aug 2023

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the low show head water pressure.
Stayed 4 nights in Aug 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023