Ratings based on 708 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified travelerfrom southern california

Elegant, modern, and attention grabbing!

Posted Apr 13, 2015
After my recent stay at the Aloft, I have found a priceless jewel of Ontario California! From the decor to the atmosphere within the entire hotel, there wasn't one part I didn't LOVE! Usually when I visit the Ontario area I go to the mall, the movies, anything to get out and enjoy the day. This weekend however, I stayed in after a few errands! I sat at the bar and had an excellent time! Great staff, great hotel, just fabulous!! If you get a chance, please visit!!!
4 out of 5
for Everyone
by A verified travelerfrom brooklyn ny

Coachella say

Posted Apr 7, 2015
Enjoys very clean the room here are great size. Aloft is always a go for me where ever I go
5 out of 5
for Everyone
by A verified travelerfrom Lake Havasu City

Aloft Hotel

Posted Mar 30, 2015
The hotel was geared toward a younger "hipster" type crowd, so I was hesitant to stay here. Upon arrival, the girl at the front desk changed my mind. She was so kind and accommodating. My fiance and I loved our stay. It was different from many of the hotels we've stayed at before. It felt high-class and fancy. The room was clean and the bed was pretty comfortable. We would stay there again. Great price for the room.
3 out of 5
by A verified travelerfrom Palm Springs,CA.

Inexperience employees

Posted Mar 18, 2015
Pros: It had a comfortable bed.
Cons: Employee Training, Better communications between housekeeping and front desk.
Location: Nothing around but apartment bldgs. industrial area, although a very good variety of restaurants close, and Ontario airport 1/2 mile away.
We were part of a wedding party that booked over 20 rooms ,the ceremony took place at another venue which was 1 hour away ( this was the closes hotel ) because of the drive we requested a early check-in at 2:00pm. When we checked in first they couldn't find reservation only to be given a room key of a occupied room ( guests were lying on the bed), second room wasn't cleaned ;dirty towels on floor ,waste baskets full- dirty, we found a housekeeper and asked to get it cleaned right away. Retired to lobby while being cleaned whereupon clerks gave us soft drinks while we waited. While there was a cocktail bar right in the lobby it doesn't open till 5:00 pm. Amenities were very modern ,cement retro but comfortable . This Hotel caters to a young crowd, pool tables in lobby guitar player in lounge, older guests like myself wouldn't feel comfortable.
2 out of 5
by A verified traveler

Hotel Stay

Posted Mar 15, 2015
Lights did not work. Not enough towels. Dirty aroud the toilet on the ground
5 out of 5
for Everyone
by A verified travelerfrom Santa Clara

Modern Hotel

Posted Mar 10, 2015
Pros: I like its decor, modern feel, color and its simplistic but functional design. The hotel decor color is different and tasteful than most hotels.
Cons: I like it the way it is.
Location: There are variety of good eateries at Ontario Mills, we liked Crepes de Paris.
I have seen Aloft hotel around the Bay Area, California but never had a chance to book one. I viewed the hotel through its web and wanted to check it out.
5 out of 5
for Everyone
by A verified traveler

Great hotel!

Posted Mar 2, 2015
Unexpected delight!-that is my experience in a nutshell.
5 out of 5
for Everyone
by A verified travelerfrom No

Nice Place

Posted Feb 24, 2015
Pros: Beds, ambiance, shower.
Cons: Cleanliness
Location: Nothing. Eat, shop, eat, shop. Its rather dull.
Everything was awesome. The only issue was the stained bed sheet and the free bottle of water that was already opened and drank out of. Otherwise a nice, quiet place that my family and I enjoyed.
1 out of 5
by A verified traveler

Hotel that wants to be excellent but it's dumpy

Posted Feb 20, 2015
Hotel lacks a deep cleaning. Never noticed I druged. Towels are paper thin. Wife and I had to share towel called rot desk for extra never showed up.
3 out of 5
for Everyone
by A verified travelerfrom Portland, OR

Price vs Comfort

Posted Feb 19, 2015
The hotel looks like on the surface. It's very clean. However, the amount of noise you hear all night long is ridiculous! You hear every door slam, every door opening. I can't tell how many times I got out of bed thinking someone was at my door. The beds are also very lumpy and uncomfortable.