Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, rollaway beds

Reviews of Abby's Anaheimer Inn

2 out of 5
Abby's Anaheimer Inn
1201 W Katella Ave, Anaheim, CA

Reviews

7.2

Good

Rating 10 - Excellent. 83 out of 245 reviews" "
Rating 8 - Good. 66 out of 245 reviews" "
Rating 6 - Okay. 37 out of 245 reviews" "
Rating 4 - Poor. 32 out of 245 reviews" "
Rating 2 - Terrible. 27 out of 245 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

alex

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets on the bed had blood on them and it turn out it wasn’t just my room another guest had complained about the same thing.
Stayed 1 night in Mar 2024

6/10 Okay

Timothy, Knoxville

Business traveler
Liked: Staff & service
Disliked: Amenities
It was close to where I needed to be at Convention and was the cheapest place I could find. Crazy Expensive Anaheim Hotels.
Stayed 3 nights in Mar 2024

4/10 Poor

dale

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Clean room but wifi didn't work most of the time. No ice machine and no laundry room. Young tall man who worked during the day acted like they were doing us a favor by letting us spend our money there.
Stayed 3 nights in Mar 2024

2/10 Terrible

Niki

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a hole in the wall in the bathroom, walls had what appeared to be blue soda stains all over them. The room had a musky smell to it. When we asked for a refund and to have accommodations changed it was denied. Will never stay here again.

6/10 Okay

Catherine

Traveled with family
Liked: Cleanliness
Last minute two night Disney Trip. The Good Lots of free parking onsite. Easy 10 minute walk to Downtown Disney Bed was firm and comfortable Massive TV with lots of channels. Excellent water pressure in the shower. The Not So Good Front desk took 2 photocopies of my credit card. We arrived late at night and I didn’t want to fight about it so I let it go. When I asked upon check out they said it would be shredded but didn’t offer to do that while I was there, or give me back the copies. I probably should have asked a little more firmly than I did. No daily housekeeping. This wasn’t a huge deal for us as it was just two of us and we are fairly tidy but a family could find this troublesome. The Bad Wifi was essentially non existent in our room. It spun and spun. We found that we had better service in the parking lot which was closer to the front desk. If you really need it, ask for a room closer to that area. Our room was on the second floor second from the end. At times it felt like Katella was running right through our room. The street noise was crazy. At all hours. Would I stay here again? Yes, if the price is as right and I didn’t need more than 2 nights. I would just request a room closer to the “lobby”.
Stayed 2 nights in Mar 2024

4/10 Poor

Justina

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I don’t mind the stay because i wasn’t in the room the whole time, would i stay again? no. Pros: 1. cheap 2. parking was easy 3. some close places to eat but you have to drive to them. Cons: Super loud you can hear everything Staff is not friendly and they do charge at $130 without ur knowledge but they say it’s a deposit so just stay on top of the charge
Stayed 2 nights in Mar 2024

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, safe and great location
Stayed 1 night in Mar 2024

8/10 Good

Mal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Noah

Disliked: Staff & service
I stayed for two days. Not a lot to do unless you’re heading to Disneyland (which I was)
Stayed 2 nights in Feb 2024

8/10 Good

SHARLENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible, great location.
Stayed 1 night in Feb 2024

10/10 Excellent

Erick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
25min walk to disney. Guy in front desk was super nice!
Stayed 1 night in Feb 2024

10/10 Excellent

Elisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay affordable. Stay close to Disneyland.
Stayed 1 night in Jan 2024

10/10 Excellent

Luis Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionist is very kind, although hotel is older, it is still clean and comfortable. Would book again in the future.
Stayed 1 night in Jan 2024

6/10 Okay

Kelsey

Stayed 3 nights in Jan 2024

2/10 Terrible

Oscar, Burnaby

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

John, Hendersonville

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Beds were comfortable. Never before seen a bed made with the blanket against your skin and the sheet on top of the blanket. No maid service while we were gone all day. Upon return, tried to get fresh towels but host was unavailable for quite a while. Worst part was the host/manager knocking on our door 10 minutes before check out time to kick us out. Very rude. Would not stay here again.
Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and efficient little place. Beds are comfy. Convince store across the street. There are also restaurants close by. Close to Downtown Disney. Great place to stay
Stayed 4 nights in Jan 2024

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed here for two nights for the Disney Half. You can hear EVERYTHING. We had the adjoining room playing music at all hours through the night and can could hear the people above us having full on conversations as if they were in our room. Pillows cases were not clean. Ten days prior I was charged a random $134 from the hotel that no one had an answer for and waiting to hear from Hotels.com
Stayed 2 nights in Jan 2024

2/10 Terrible

Evelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Me and my family we’re staying here close to Disneyland and it was horrible the room was really run down, cold, and they had construction early on the roof around 8/9 am! I was not happy I have a 1 year old infant. The only nice person at the front office was the lady all the men were very rude especially to my boyfriend.
Stayed 2 nights in Jan 2024

2/10 Terrible

Leonel

Stayed 3 nights in Jan 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service. Never book here.
Stayed 1 night in Jan 2024

6/10 Okay

Hector David

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
It's super close to the Disney parks, not expensive and convenient. We were next to a loud room, and the wifi didn't work, but overall, it was ok.
Stayed 1 night in Dec 2023

10/10 Excellent

Phillip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Yoeut

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking easy to get in and out. The only bad thing is the thin wall. I can hear everything in the next room. Our room was clean. For the price and convenience not bad at all.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loosing sleep
Check in took a long time even when there was no one before us. This hotel has no elevator, so be prepared to haul your luggage to the 2nd floor. Also, the entry door has no seal and makes it very noisy and difficult to sleep, not to mention the ease of bugs entering. Their desk had no chair and when I asked they said it was being cleaned. This hotel also has no ice machine , so a soda will have to go without it.
Stayed 3 nights in Dec 2023

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Doralee

Stayed 2 nights in Dec 2023

4/10 Poor

Gabriel

Traveled with family
Disliked: Staff & service, property conditions & facilities
Needed to ask for toilet paper the next morning because we were left with a quarter roll. Had to wait for a half hour to check-in with no one at the front desk. He was cleaning the room
Stayed 2 nights in Dec 2023

4/10 Poor

reyna

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds are definitely not queen sized! We arrived around 9pm and our bathroom light wasn’t working and the employee said they wouldn’t be able to fix it until the next morning.. after going back and forth for what felt like hours about the beds and lights, we finally got switched to a room with working lights and actual queen beds. So, if you book a room with queen beds be prepared to have a room with full/twin beds to argue with the staff until you threaten & demand a refund for them to give you a room with actual queen beds. Other than that, everything was fine.. let’s just say you get what you paid for- even then it wasn’t worth it.
Stayed 2 nights in Dec 2023

4/10 Poor

VALARIE

Liked: Staff & service
Parking was terrible, spaces were to small for our truck with scooter lift. The shower head when turned on sprayed water from a very bad connection with the pipe. Both of us to bend down to get any water on us. Bed was comfortable
Stayed 2 nights in Dec 2023

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean spacious rooms near Disneyland
The check in was easy , staff is very friendly and helpful. The room was nice and big and very clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

ULYSSES

Liked: Cleanliness, staff & service, property conditions & facilities
The place it was nice , good for the price , 5 stars
Stayed 1 night in Nov 2023
Response from TJ on Nov 22, 2023
Thank you for your stay.

6/10 Okay

Bridget

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

Charles

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Late check in when arriving and issue with front desk holding bags on last day. Probably won’t stay again.
Stayed 3 nights in Nov 2023

8/10 Good

Jesus

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 1 night in Oct 2023
Response from TJ on Nov 2, 2023
Thank you Sir

10/10 Excellent

Kristine, Rosamond

Stayed 2 nights in Oct 2023
Response from TJ on Nov 22, 2023
Thank you for your stay

2/10 Terrible

Lilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Andrea, El Centro

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Cleanliness could be a lot better
Stayed 2 nights in Oct 2023
Response from PSJ on Oct 21, 2023
Thank you so much !!

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent
Overall decent for the price paid. The place was clean, comfortable. Only complain was water pressure in shower sucked.
Stayed 3 nights in Oct 2023
Response from PSJ on Oct 18, 2023
Thank you so much !!

8/10 Good

Kimberly

Stayed 2 nights in Oct 2023
Response from PSJ on Oct 18, 2023
Thank you so much !!

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
close from the parks
Stayed 1 night in Sep 2023
Response from PSJ on Oct 15, 2023
Thank you so much !!

6/10 Okay

Luis, Tegucigalpa

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from PSJ on Oct 11, 2023
Thank you so much !!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023
Response from PSJ on Oct 11, 2023
Thank you so much !!

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very quaint Inn! The inside didnt have carpet so that is a plus for me. You couldnt hear the upstairs neighbor or on the sides so even better. Could walk to Disney in about 20 mins.
Stayed 4 nights in Oct 2023
Response from PSJ on Oct 9, 2023
Thank you so much !!

2/10 Terrible

Ray

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
They try and give you full size beds claiming they are queens, and won’t refund you. They lied multiple times in regards to the beds and finally gave in saying that they try and keep the queen beds for walk in customers not online bookers. I don’t recommend this place at all…
Response from PSJ on Oct 9, 2023
Sir, Its not correct, that's a total lie. All our queen rooms have queen beds. Please refrain from spreading false information.Thanks

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Get what you pay for
Good location, walkable to downtown disney. The room was clean but it took a few days of asking for the room to be serviced for it to actually happen - cleaned only once during our 5 night stay. Not enough towels, toilet paper, soap, etc. We had to ask a few times to get any. The guy at the desk said, didn’t I give you toilet paper yesterday?? As if we were trying to scam him. Water pressure sucked. Could be a decent place to stay for a totally reasonable price if they put in a bit more effort.
Stayed 5 nights in Sep 2023
Response from PSJ on Oct 9, 2023
Thanks for all the detailed information, We will certainly look into your complain. But on the contrary I just realized we can't do that as we don't know who you are what room you stayed coz you are keeping your identity hidden.

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from PSJ on Oct 7, 2023
Thank you so much !!