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Reviews of Fairfield Inn & Suites Tustin Orange County

3.5 out of 5
Fairfield Inn & Suites Tustin Orange County
15011 Newport Ave, Tustin, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1004 reviews" "
Rating 8 - Good. 260 out of 1004 reviews" "
Rating 6 - Okay. 75 out of 1004 reviews" "
Rating 4 - Poor. 46 out of 1004 reviews" "
Rating 2 - Terrible. 39 out of 1004 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhodora

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet.
Stayed 2 nights in May 2024
Response from Ryan- General Manager on May 6, 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

2/10 Terrible

Emanuel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan- General Manager on May 6, 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

10/10 Excellent

Fred

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable. Loud. Being next to a fwy.
Stayed 2 nights in Mar 2024
Response from Ryan- General Manager on May 2, 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Juanito

Stayed 2 nights in Apr 2024
Response from Ryan- General Manager on Apr 30, 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The staff (front desk; kitchen; cleaning) are superb. Everyone is very friendly and helpful. The hotel is kept spotless.
Stayed 11 nights in Apr 2024
Response from Ryan- General Manager on Apr 30, 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2024
Response from Ryan- General Manager on Apr 16, 2024
Thank you for staying at the Fairfield Inn and Suites Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No pets allowed. So that we can rest comfortably. No itch and allergy
Stayed 2 nights in Mar 2024
Response from Ryan- General Manager on Apr 8, 2024
Thank you for staying at the Fairfield Inn and Suites Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

8/10 Good

Ryan

Stayed 1 night in Apr 2024
Response from Ryan- General Manager on Apr 30, 2024
Thank you for staying at the Fairfield Inn and Suites Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious rooms, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Rodney

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Ryan- General Manager on Apr 4, 2024
Thank you for staying at the Fairfield Inn and Suites Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ryan- General Manager on Apr 2, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

4/10 Poor

David M

Traveled with partner
Got a handicap room that I didn’t want, very limited breakfast selections, shower control handle came off in my hand, changed $15 to park in a mostly empty parking lot. Not going back there again.
Stayed 1 night in Mar 2024
Response from Ryan- General Manager on Apr 2, 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

6/10 Okay

Lee

Business traveler
Good location but it can be noisy
Stayed 4 nights in Mar 2024
Response from Ryan- General Manager on Mar 28, 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

8/10 Good

Jessica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, everything was great. However the beds were so uncomfortable we hardly got any sleep from tossing and turning. They were absolutely rock solid. The breakfast wasn't all that great either, but it was free so what are you going to do? Not that it tasted bad, but there weren't a lot of options. Staff was super helpful and friendly!
Response from Ryan- General Manager on Mar 25, 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

cary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I did not like the disability room which I did not request. The room was very nice, but the shower took for ever to warm, very difficult to regulate and water went all over the floor.
Stayed 1 night in Mar 2024
Response from Ryan- General Manager on Mar 18, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Kwan Woo, Rochester

Stayed 1 night in Feb 2024
Response from Ryan- General Manager on Mar 25, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Dena

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Comfy, clean room.
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on Feb 23, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Tammy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantatsic staff and great rooms. It’s next to the freeway and under the Orange County flight path, but inside the rooms, it’s practically silent. Very impressive. Very convenient location and great pool and hot tub!
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on Feb 19, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Mohamad Nader

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was lovely, loved the breakfast which was included. The place was clean and very hospitable.
Stayed 3 nights in Feb 2024
Response from Ryan- General Manager on Feb 19, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

8/10 Good

Devyree

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
property was very nice and clean.
Stayed 5 nights in Feb 2024
Response from Ryan- General Manager on Feb 14, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
I liked everything. This is my home away from home.bitscakways so clean and the staff is always so wonderful
Stayed 1 night in Feb 2024
Response from Ryan- General Manager on Feb 9, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on Orbitz! We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

8/10 Good

Cathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Ryan- General Manager on Feb 5, 2024
Thank you for choosing the Residence Inn Tustin for your recent stay and for posting your lovely review on Hotels.com. We are overjoyed to learn that you had a wonderful time with us and that you appreciated our clean rooms, convenient location, and helpful staff. Your feedback is very valuable to us and inspires us to keep striving for excellence in everything we do. We would be delighted to have you back as our guest whenever you travel to Tustin. Please feel free to contact us directly for any inquiries or special needs. We look forward to seeing you again soon and making your next stay even more pleasant.

2/10 Terrible

Pravin, Redmond

Traveled with family and small children, Business traveler
Disliked: Staff & service, property conditions & facilities
Unable to open door using key card. Had to use maximum force to open. Stench was from some smoke. We wanted smoke free room with children staying. The front desk had no answer
Stayed 1 night in Feb 2024
Response from Ryan-General Manager on Feb 5, 2024
hank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Jan 2024
Response from Ryan- General Manager on Feb 5, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests. We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Ryan- General Manager on Jan 30, 2024
Thank you for choosing the Residence Inn Tustin for your recent stay and for posting your lovely review on Hotels.com. We are overjoyed to learn that you had a wonderful time with us and that you appreciated our clean rooms, convenient location, and helpful staff. Your feedback is very valuable to us and inspires us to keep striving for excellence in everything we do.We would be delighted to have you back as our guest whenever you travel to Tustin. Please feel free to contact us directly for any inquiries or special needs. We look forward to seeing you again soon and making your next stay even more pleasant.

4/10 Poor

Patrick

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ryan-General Manager on Jan 31, 2024
I am sorry to hear that you had a negative experience at our property. We value your feedback and we strive to improve our hotel every day.Please let us know what specific issues you encountered during your stay, so that we can address them promptly and prevent them from happening again. You can contact us by phone, email, or through our website. We appreciate your honesty and your business.We hope that you will give us another chance to serve you better in the future. We would love to welcome you back the next time you visit Tustin. Thank you for choosing Residence Inn by Marriott. Have a great day!

8/10 Good

Barbara

Liked: Cleanliness, staff & service
They were doing some remodeling, so the place had a bad smell.
Stayed 1 night in Jan 2024
Response from Ryan- General Manager on Jan 30, 2024
Thank you for staying at the Residence Inn Tustin and for sharing your wonderful review on expedia.com. We are thrilled to know that you had a great time with us and that you enjoyed our spacious suites, complimentary breakfast, and friendly staff. Your compliments are very much appreciated and encourage us to keep delivering exceptional service to our guests.We would be honored to welcome you back to our hotel whenever you are in the area. Please do not hesitate to reach out to us for any assistance or special arrangements. We hope to see you again soon and make your next stay even more enjoyable.

8/10 Good

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ryan- General Manager on Jan 26, 2024
Thank you for choosing our hotel for your stay and for sharing your wonderful feedback with us. We are delighted to hear that you enjoyed your experience and appreciated our amenities, service, and location. Your kind words mean a lot to us and motivate us to keep up the good work.We are thrilled to have you as part of our hotel family and we look forward to seeing you again soon. Please do not hesitate to contact us if you need any assistance with your future bookings or travel plans.

6/10 Okay

Danielle

Liked: Cleanliness, staff & service, room comfort
Water pressure was horrible. Loud highway noise
Stayed 2 nights in Jan 2024
Response from Ryan- General Manager on Jan 22, 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay with us. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver exceptional service. We are looking forward to your next visit with us here!

10/10 Excellent

Darla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Ryan- General Manager on Jan 22, 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Debbie

Stayed 2 nights in Jan 2024
Response from Ryan- General Manager on Jan 30, 2024
Thank you for choosing our hotel for your recent stay and for sharing your feedback on expedia.com. We are delighted to hear that you enjoyed your experience with us and that you appreciated our amenities, service, and location. Your kind words mean a lot to us and motivate us to keep improving our standards of excellence.We would love to have you back as our guest anytime you visit Tustin. Please feel free to contact us directly for any special requests or preferences. We look forward to seeing you again soon and making your next stay even more memorable.

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room is clean. TV not working, all EV charging not working. Free breakfast is basic and Okay. Bread toaster takes over 5 mins to toast.
Stayed 1 night in Jan 2024
Response from Ryan- General Manager on Jan 3, 2024
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. We will be sharing your feedback with the appropriate team here as we strive every day to deliver the highest level of service and accommodations possible. We hope that you will return to our hotel the next time your travels bring you to our area.

8/10 Good

Michael

Stayed 1 night in Dec 2023
Response from Ryan-General Manager on Jan 22, 2024
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Good

Guifen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good. Only there are not so many food choices
Stayed 1 night in Dec 2023
Response from Ryan- General Manager on Dec 23, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 8 out of 10 on Hotels.com. Our standard Housekeeping service interval is every 3 days, but if you wish to receive service more frequently, just let the Front Desk know. We are looking forward to your next visit with us here!

6/10 Okay

Tri

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
There was construction on the ground; a bit dirty. Listed as ev chargers were available on-site, however non was in service. Overnight parking was $15/night. Staff was friendly. Free breakfast was good
Stayed 1 night in Dec 2023
Response from Ryan- General Manager on Dec 21, 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay with us. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver exceptional service. We are looking forward to your next visit with us here!

2/10 Terrible

Keiko

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ryan- General Manager on Dec 21, 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay with us. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver exceptional service. We are looking forward to your next visit with us here!

10/10 Excellent

David

Stayed 2 nights in Nov 2023
Response from Ryan- General Manager on Dec 21, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2023
Response from Ryan- General Manager on Dec 21, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Jazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Ryan- General Manager on Dec 21, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho,es la segunda vez que me hospedo ahí y seguiría quedándome una estadía muy buena!!!
Stayed 4 nights in Nov 2023
Response from Ryan- General Manager on Nov 28, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Good

Cary

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very friendly and I liked the property overall. However the main reason I booked this hotel was for the charging stations as I rented a Tesla. I was told that the charing stations had not been working for a couple of months, so that became a point of frustration for me both in regards to my time and additional costs out of pocket needed to charge the car elsewhere. That really should have been updated and removed from the property amenities.
Stayed 3 nights in Nov 2023
Response from Ryan- General Manager on Nov 17, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Emmanuel

Stayed 5 nights in Nov 2023
Response from Ryan- General Manager on Nov 15, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

8/10 Good

Nora

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff
Stayed 4 nights in Nov 2023
Response from Ryan- General Manager on Nov 14, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 4 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Ryan- General Manager on Nov 14, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Jordan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, stayed for one night so that we were close to the airport. Clean and functional.
Stayed 1 night in Nov 2023
Response from Ryan- General Manager on Nov 13, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 5 out of 5 on Travelocity. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Roman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and we enjoyed our stay.
Stayed 1 night in Nov 2023
Response from Ryan- General Manager on Nov 13, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Bappi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet location and the hotel. Staffs were wonderful to deal with. Breakfast included nice touch. Only con would be besides the Starbucks/subway and the burger place no other food option nearby. But we had a car so we no issue.
Stayed 4 nights in Oct 2023
Response from Ryan- General Manager on Nov 13, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

4/10 Poor

Sreedhar

Business traveler
Disliked: Property conditions & facilities
Bath shower is horrible it burned my skin water flow is slow it took 15-20mins
Stayed 2 nights in Nov 2023
Response from Ryan- General Manager on Nov 13, 2023
Thank you for taking your time to review your recent stay with us. We are disappointed to hear that you did not enjoy your stay. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ryan- General Manager on Nov 13, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Kun

Stayed 2 nights in Oct 2023
Response from Ryan- General Manager on Nov 25, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay with us and that you gave us a rating of 5 out of 5 on Expedia.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ryan- General Manager on Nov 1, 2023
Thank you for taking your time to review your recent stay with us at the Fairfield Inn and Suites by Marriott Tustin/ Orange County. We are delighted to hear that you enjoyed your stay and gave us a rating of 10 out of 10 on Hotels.com. Our staff strives every day to provide the highest level of service and accommodations possible and we will be sharing your feedback as a way to continue to motive our team to deliver this high level of service. We are looking forward to your next visit with us here!