Stayed one night but in two different rooms. In the first room, neither the remote or the bathtub were working. Moved rooms- smaller than the first- and neither the remote or the charging adapters worked. Not a single one- by the bed or on the desk. Didn’t find this out until I tried to do my work the next morning and had no charge on my phone.
Ordered food and received the most anemic club sandwich - 1 single thin slice of processed turkey. Had asked for avocado on the side, it was nowhere to be found. Also, fries came with no ketchup. By the time that arrived, fries were cold.
Spoke with someone who said they would have the GM contact us. Weeks later, still waiting. We really should have complained until we got our money back. Had to leave the hotel early to find somewhere to plug in to do my work.
Thank goodness it was only one night. Will not stay at This chain again.