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Reviews of The Surfbreak Hotel

2.5 out of 5
The Surfbreak Hotel
1819 S El Camino Real, San Clemente, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 207 out of 345 reviews" "
Rating 8 - Good. 77 out of 345 reviews" "
Rating 6 - Okay. 31 out of 345 reviews" "
Rating 4 - Poor. 13 out of 345 reviews" "
Rating 2 - Terrible. 17 out of 345 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again.
Stayed 1 night in Apr 2024

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
The sound from the television was poor, hard to understand. The view of the Pacific from the room was terrific. Felt safe walking. Numerous restaurants nearby.
Stayed 1 night in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Would’ve liked additional late check out options and perhaps a remodel of the bathrooms. But service was pleasant and friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bed is as comfy after sleeping on horrible beds in TJ.
Stayed 1 night in Mar 2024

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, amenities
Had a nice stay. Will go again.
Stayed 1 night in Mar 2024

10/10 Excellent

ALAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, clean and updated
Stayed 3 nights in Mar 2024

10/10 Excellent

Mendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Cute and nice hotel right off the I5. Great location and great room for the price.
Stayed 3 nights in Mar 2024

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for a wedding in the area. Staff was very welcoming! Aesthetics of the room was awesome…very cute. Room was clean and Bed was super comfortable. Room also had ocean view. The only downside was the freeway noise, but overall a good stay!
Stayed 1 night in Mar 2024

10/10 Excellent

JUANITA

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful well definitely come back
Stayed 1 night in Mar 2024

10/10 Excellent

JUANITA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG!!! What can I say I love this place this was my second time staying there and the staff is so darn friendly, Ms. Stevie is so nice and friendly really kind soul, the other gentleman I didn’t get his name but he was also amazing, both times I booked the stay was amazing. First was back in November 2023 and the second was this past weekend, rooms were super clean both times beds were nice and comfortable with 4 pillows I was in heaven when I slept. I’m just sad that I won’t be back for a long while, reason being is my son is a Marine and will be moving from there to the West coast, but if I’m ever there on vacation I will be booking with y’all!!!! Best place ever!!!! Much love From Houston Tx
Stayed 3 nights in Mar 2024

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was super simple and the General Manager was phenomenal. He was so kind and down to earth!
Stayed 1 night in Mar 2024

2/10 Terrible

Mary

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Avoid this “hotel” at all costs. Checked in due to a flood near my home with my baby. Lady at front desk was clearly on drugs and the number provided for the front desk was a cell phone number. Room was cheaply remodeled. When it was time to take a shower…. NO HOT WATER. I called the “cell phone” for front desk, first time went to voicemail second time lady said “oh just give it about 10 minutes”. I gave it 15 minutes, still no hot water. I packed up immediately and went to an hotel with running hot water. I requested refund from hotel who refused to give a refund and stated it should warm up in the “next hour or two”. I’ve stayed at hundreds of hotels and have never in my life had this experience. Hotel manager was following me out to my car yelling at me for contacting Expedia while I was holding my baby. Avoid at all costs.

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Rex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and easy parking. Staff was friendly and efficient in checkin.
Stayed 1 night in Jan 2024

4/10 Poor

Abolfazl

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel services were very poor and of poor quality, there was not even a single slipper in the room to go to the toilet or bathroom, there was not even a single roll of towels in the bathroom, the windows were single-paned, and the sound of the highway prevented rest and sleep.
Stayed 1 night in Jan 2024

6/10 Okay

diana

Liked: Cleanliness
It was very clean, Mattress needs to be replaced.price was to expensive for this hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Betnadette

Stayed 2 nights in Jan 2024

10/10 Excellent

Margrit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

RAFAEL

Liked: Cleanliness, staff & service
Just ok, this is definitely not an 8.6? Maybe 6.6, it’s old, needs flooring redone. Only limited parking too
Stayed 1 night in Jan 2024

10/10 Excellent

Ruperto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jed

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsay

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! The resort was clean and beautiful and the staff was incredible! Stevie jo was beyond friendly and kind ♥️ we will definitely be back!
Stayed 2 nights in Dec 2023

8/10 Good

Philomena

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice big, clean rooms. Nice ocean sneak peak view. Great staff. Need cable.
Stayed 1 night in Dec 2023

10/10 Excellent

Greta

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. So friendly and helpful. Comfortable bed! Great room.
Stayed 1 night in Dec 2023

4/10 Poor

Demetrius

Stayed 2 nights in Dec 2023

10/10 Excellent

Ian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and not too large of a facility
Stayed 2 nights in Dec 2023

10/10 Excellent

Deborah

Stayed 1 night in Dec 2023

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JOANN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a late check in, after a long day, this is just where you want to relax, the staff was accommodating, and provided me with all the info/ recommendations on restaurants and beach to visit. Property was conveniently located and safe and secured. Room was clean and updated with that coastal vibe. will definitely come back.
Stayed 1 night in Dec 2023

10/10 Excellent

Jenna

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! So clean and tidy

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff very helpful
the hotel staff, both at the front desk and in housekeeping were very helpful and kind. thank you.
Stayed 2 nights in Nov 2023

10/10 Excellent

Cobe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and local, nice, modern rooms with a Beachhead feel.
Stayed 1 night in Nov 2023

8/10 Good

robb

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for a quick stay of a couple nights. However, you can hear walking from the rooms above so try to get a room on top floor.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kayla

Stayed 2 nights in Nov 2023

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be awar. Dont stay here!
The room was dusty and needed to be dusted properly. It had trash under the bed. It had roaches. The shower nozzle and water temperature was hard to sync. The guy at the front desk was rude about it. I gave the hotel a chance , but never again. Roach coach motel!
Stayed 1 night in Oct 2023

6/10 Okay

Alexandria

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Oct 2023

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and value.
Great little hotel in San Clemente. Friendly and helpful staff. Arranged for an early check in.
Stayed 1 night in Oct 2023

10/10 Excellent

Patricia

Stayed 1 night in Oct 2023

10/10 Excellent

Tina

Liked: Staff & service
Very sweet people and beautiful up to date Accommodations. We’ll stay there again!
Stayed 1 night in Oct 2023

10/10 Excellent

Rebecca, Atlantic Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to shopping and restaurants. It was very clean and comfortable. We would stay here again.
Stayed 1 night in Oct 2023

10/10 Excellent

Michelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. And again a great experience. Friendly staff, clean and close to everything.
Stayed 1 night in Oct 2023