Exterior

Reviews of Hotel Canobolas

3 out of 5
Hotel Canobolas
248 Summer St, Orange, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 24 out of 65 reviews" "
Rating 8 - Good. 23 out of 65 reviews" "
Rating 6 - Okay. 12 out of 65 reviews" "
Rating 4 - Poor. 4 out of 65 reviews" "
Rating 2 - Terrible. 2 out of 65 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Peter and Therese

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed 1 night and were very impressed withcleaness of room and staff friendlyness and for comness. Would recommand to any of our friends.
Stayed 2 nights in May 2024
Response from Tracey on May 24, 2024
Thank you for your lovely comments

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great old pub.
Stayed 2 nights in May 2024
Response from Tracey on May 13, 2024
Thank you

8/10 Good

Rajeev

Liked: Cleanliness, staff & service
Great location, nice vibes with bar and restaurant, books are bit dated and need revamp.. room's are dark not much light ,
Stayed 1 night in Apr 2024
Response from Tracey on Apr 29, 2024
Thank Rajeev, it is the plans to renovate our rooms

8/10 Good

Hilda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tracey on Apr 23, 2024
Thank You

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with clean rooms and nice staff on check in.
Stayed 2 nights in Mar 2024
Response from Tracey on Mar 18, 2024
Thank you, we look forward to you visiting again

8/10 Good

east

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again
Stayed 2 nights in Mar 2024
Response from Tracey on Mar 13, 2024
thank you, we look forward to your next visit

6/10 Okay

Phil, Winmalee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tracey on Mar 11, 2024
Thank you

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
The building is large with multiple different zones so easy to find a comfortable area to enjoy hanging out in.
Stayed 1 night in Feb 2024
Response from Tracey on Feb 26, 2024
Thank You

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Family room worked perfect for my son and daughter-in-law and the two grandkids. Parking is a bit of a challenge but you are right in the heart of the city, and we managed okay.
Stayed 1 night in Feb 2024
Response from Tracey on Feb 21, 2024
Thank You

8/10 Good

Kenneth

Stayed 1 night in Feb 2024
Response from Tracey on Feb 22, 2024
Thank you

8/10 Good

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean
Stayed 1 night in Feb 2024
Response from Tracey on Feb 18, 2024
Thank you

8/10 Good

Jong hyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Tracey on Feb 5, 2024
Thank you

8/10 Good

shane

Liked: Staff & service
Good hotel. Nice atmosphere and reasonable prices.
Stayed 1 night in Feb 2024
Response from Tracey on Feb 4, 2024
Thank you

8/10 Good

Rachael

Traveled with family
Liked: Cleanliness, staff & service
Old style pub accommodation, bed comfortable, otherwise room adequate, bathroom floor not very clean.
Stayed 1 night in Feb 2024
Response from Tracey on Feb 2, 2024
Thank you for your feedback, yes we are an old pub

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was smallish but suitable for the two of us. It is a big hotel so it was a long walk to the room, but there are many ways to get in which made it more accessable. Air con was tricky.
Stayed 1 night in Jan 2024
Response from Tracey on Jan 22, 2024
Thank you

10/10 Excellent

Myf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Orange.
This Hotel is in the process of a major refeb, but it didn't interrupt our stay. Our room was huge and the bed was amazing and the A/C worked really well in 30+ heat. We didn't eat on site as the bistro menu was very ordinary. Parking is difficult close by.
Stayed 1 night in Jan 2024
Response from Tracey on Jan 21, 2024
Thank you for your feedback Myf, we look forward to you next visit

6/10 Okay

David

Liked: Cleanliness, staff & service
Bathroom old but clean. There weren’t any power outlets for the bed so I had move the bed to plug in my CPAP machine
Stayed 1 night in Jan 2024
Response from Tracey on Jan 17, 2024
Thank you for your feedback, once we get to upgrading our rooms there will be more conveniently located power points

4/10 Poor

amir

Traveled with family and small children
Stayed 1 night in Jan 2024
Response from Tracey on Jan 16, 2024
Sorry to hear you had such a disppointing stay

10/10 Excellent

Mr Robert T

Stayed 1 night in Dec 2023
Response from Tracey on Jan 16, 2024
Thank you Robert

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay. Perfect space for family a family of five.
Stayed 1 night in Dec 2023
Response from Tracey on Dec 31, 2023
Thank you Renee

4/10 Poor

Sivakanthan

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old bathroom in very disgusting condition without any locks. Lighting was extremely poor. Overall not satisfied at all.
Stayed 1 night in Dec 2023
Response from Tracey on Dec 31, 2023
We are sorry to hear you were disappointed with your stay, we are currently in the process of getting our bathrooms updated, but it is a work in progress. Over the next few years there will be full renovations to every aspect of the hotel.

8/10 Good

Geoff

Liked: Cleanliness, amenities
Great staff
Stayed 1 night in Dec 2023
Response from Tracey on Dec 19, 2023
Thank you

8/10 Good

Hussain

Liked: Cleanliness, staff & service
Overall good.
Stayed 1 night in Dec 2023
Response from Tracey on Dec 11, 2023
Thank you

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Dec 2023
Response from Tracey on Dec 11, 2023
Thank you

8/10 Good

Penelope

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient. Extremely friendly and helpful staff. Comfortable bed. Everything we needed for a brief stay.
Stayed 1 night in Nov 2023
Response from Tracey on Nov 17, 2023
Thank you, look for your next visit

6/10 Okay

Bafbara

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Tracey on Nov 16, 2023
Thank you

10/10 Excellent

Kim, Dee Why

Liked: Cleanliness, staff & service, property conditions & facilities
Although the bathroom was dated is was very clean. The bed was super comfortable. The room was a good size. Happily stay again. Great value.
Stayed 2 nights in Nov 2023
Response from Tracey on Nov 5, 2023
Thank you

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Oct 2023
Response from Tracey on Oct 24, 2023
Thank you and we look forward to your next visit

6/10 Okay

Carmelo

Liked: Staff & service, property conditions & facilities
The staff were friendly and helpful.
Stayed 3 nights in Oct 2023
Response from Tracey on Oct 9, 2023
Thank you

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My recent stay at Hotel Canobolas in Orange was truly exceptional. Ideal Location: The hotel's central location made it the perfect base for exploring NSW. A plethora of restaurants offering diverse cuisines were within walking distance, making dining a breeze. Outstanding Service: The hotel staff welcomed us with warmth and courtesy. Check-in and check-out were swift, and their eagerness to assist with any queries or requests was greatly appreciated. Effortless Check-In and Check-Out: Streamlined processes ensured we spent minimal time dealing with formalities, allowing us to maximize our NSW experience. Spotless Cleanliness: Immaculate rooms showcased the hotel's commitment to hygiene. The meticulous attention to cleanliness provided peace of mind. Family-Friendly Space: The spacious rooms were a pleasant surprise, offering ample room for family members to move comfortably, enhancing our stay. Peaceful Nights: Despite the central location, Hotel Canobolas provided a peaceful haven at night. We enjoyed restful nights, waking up refreshed and ready to explore. In summary, Hotel Canobolas offers an ideal location, exceptional service, effortless check-in and check-out, immaculate cleanliness, family-friendly accommodations, and a tranquil ambience. Whether for business or leisure, this hotel provides a top-notch experience. I highly recommend it and look forward to returning soon!
Stayed 3 nights in Sep 2023
Response from Robbie on Oct 2, 2023
Hi Philip,Thank you for you glowing review, we are extremely happy to hear that you and your family had an amazing stay. We look forward to seeing you again soon.Kind regards,

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tracey on Oct 1, 2023
Thank you

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tracey on Oct 1, 2023
Thank you

6/10 Okay

Yasir

Traveled with group
Liked: Cleanliness, staff & service
Great service staff and restuarant food was very good. The only little issue was in bedroom the window is right behind bed and old air leaks through window to bed which is right next to window. May be seal the window so cold draught doesnt leak through.
Stayed 2 nights in Sep 2023
Response from Tracey on Oct 1, 2023
Thank you for your feedback, we will look into this issue.

10/10 Excellent

Kathryn

Stayed 1 night in Sep 2023
Response from Tracey on Sep 17, 2023
Thank you

6/10 Okay

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a long way from parking and up 2 flights of stairs which made it difficult as I had a lot of luggage.
Stayed 1 night in Sep 2023
Response from Tracey on Sep 12, 2023
Hi Michael,Sorry to hear about your difficulties but we are a very old hotel, not sure if you were advised but we do have a lift onsite.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Awesome check in clerk He was excellent in customer service and friendliness
Stayed 1 night in Sep 2023
Response from Tracey on Sep 5, 2023
Thank you for your lovely feedback, Robbie is a great asset to us

8/10 Good

Linda

Traveled with partner
Liked: Amenities
Everything we expected. Reasonable price. Clean and functional. Excellent bed. Handy location. Will visit again.
Stayed 2 nights in Aug 2023
Response from Tracey on Sep 1, 2023
Thank you Linda, we look forward to seeing you again

10/10 Excellent

Nikki

Stayed 1 night in Aug 2023
Response from Tracey on Sep 17, 2023
Thank you

2/10 Terrible

Nikki

Stayed 3 nights in Aug 2023
Response from Tracey on Sep 12, 2023
Sorry you had such a disappointing stay with us

8/10 Good

Gillian

Stayed 1 night in Jun 2023
Response from Tracey on Jul 11, 2023
thank you

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Review
Stayed 1 night in May 2023
Response from Robbie on May 30, 2023
Thanks Jim, we're glad you enjoyed your stay

8/10 Good

Joshua

Business traveler
Liked: Cleanliness, staff & service
Decent hotel with good pub downstairs
Stayed 2 nights in May 2023
Response from Tracey on May 11, 2023
Thank you Joshua

4/10 Poor

Glenn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisiest hotel room I’ve ever stayed in, even though I was on the 2nd floor. Clearly drunk & very loud patrons leaving hotel & congregating for a mothers club meeting at around 11pm for 15-20 mins, followed by a street sweeper parking under my room at around 3am with the engine running flat out for another 15-20 mins. Most noise outside hotels control, but zero effective noise proofing evident.
Stayed 1 night in Apr 2023
Response from Tracey on May 10, 2023
Thank you for your feed back, the new owners are looking at fixing and upgrading the rooms to include things like double glazed windows

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location and food and beverage
I arrive Sunday evening and I’m glad I booked this hotel as it was within walking distance from the train station and it was still serving meals at 9.00pm. Food and service excellent and was obviously a popular venue in Orange. What ‘stunned’ me was the condition of the room. It’s a three star pub but has huge potential. My room had peeling paint on all walls . It’s obviously in need of re paint and I was quite stunned how bad it was. Bed comfortable no issues. Bathroom tired but functional.
Stayed 1 night in Apr 2023
Response from Tracey on May 10, 2023
Thank you for your feedback, yes our rooms are going to painted and other improvements in the foreseeable future.

8/10 Good

Mark Ramsay

Traveled with family
Liked: Property conditions & facilities, room comfort
Mark
Great place fora quick stay, especially being a pub down stairs with great food.
Stayed 3 nights in Apr 2023
Response from TRACEY on Apr 11, 2023
Thank you Mark

8/10 Good

Keys

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money. Good location.
Stayed 3 nights in Mar 2023
Response from Trace on Mar 19, 2023
Thank you and we look forward to your next visit.

6/10 Okay

Trish

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Pub accommodation
Great location, staff and accessability.
Stayed 2 nights in Jan 2023
Response from Tracey on Feb 6, 2023
Thank you Trish

8/10 Good

Michael

Stayed 1 night in Jan 2023
Response from Trace on Mar 6, 2023
Thank you