Water park

Reviews of CoCo Key Hotel and Water Resort 

3.5 out of 5
CoCo Key Hotel and Water Resort 
7400 International Dr, Orlando, FL

Reviews

7.4

Good

Rating 10 - Excellent. 1482 out of 3742 reviews" "
Rating 8 - Good. 823 out of 3742 reviews" "
Rating 6 - Okay. 595 out of 3742 reviews" "
Rating 4 - Poor. 384 out of 3742 reviews" "
Rating 2 - Terrible. 458 out of 3742 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dashawna

Traveled with family and small children
Liked: Amenities, property conditions & facilities
My husband and I decided to bring our family here for our daughter 2nd birthday for the weekend . I must say that I'm big on customer care the staff & (S/o to Tamili ) the receptionist!!was the best. Everyone was very welcoming and professional during our stay .which was a plus . On the other sight of things .TheROOM!!! Very out dated!! The couches need to be thrown away .there were Stains all over .The floors were so dirty!! I had took my shoes off at the door as soon as we entered to use the bathroom and yes I had on CLEAN white socks .They were so black at the bottom from just me running from the front door to the bathroom ...the Bathroom was out of a horror film !! hair everywhere stuck all over the tub and shower walls !! I'm so glad that I do bring my cleaning kit upon arrival . My toilet didn't work but was fix immediately when I called it in . The pool water was very cloudy each day !! Not sure why. Over all besides the dirty ness we enjoyed ourselves!!
Stayed 3 nights in May 2024

8/10 Good

Cayley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed here with my family for four nights, was a great hotel. Had everything you need, the water park was great for my kid. Only thing is they didn’t clean the room daily so by the end the garbage in our room had piled up. Also they charged quite a bit extra to access the room earlier than the check in time, even though the room was already ready, which felt like a money grab.
Stayed 4 nights in May 2024

8/10 Good

karla

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Lorraine

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in super easy and fast.
Stayed 1 night in May 2024
Response from Sebastian A. on May 20, 2024
Thank you for your feedback! We're glad to hear that your check-in process was easy and fast. We strive to make our guests' arrival as smooth and efficient as possible. We look forward to welcoming you back soon!

10/10 Excellent

Kathy

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a very fun place to stay specially if you have kids
Stayed 1 night in May 2024
Response from Sebastian A. on May 20, 2024
Thank you for your feedback! We're thrilled to hear that you found our property fun, especially for families with kids. Creating a joyful and engaging environment for families is one of our top priorities. We look forward to welcoming you and your family back for more fun and memorable experiences!

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I stayed here three years ago and this past week. Nothing has changed and that is a good thing! The staff is kind and attentive. The hotel is clean and the landscaping is beautiful. They even delivered a microwave to our room at midnight so I could heat up my pizza. For the price, you cannot get better!
Stayed 1 night in May 2024
Response from Sebastian A. on May 17, 2024
Thank you for sharing your positive experience with us! We’re thrilled to hear that you enjoyed your stay both three years ago and during your recent visit.Your feedback reaffirms our commitment to providing excellent service and value. We look forward to welcoming you and your family back for another wonderful stay in the future!

10/10 Excellent

Yessenia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hotel rooms can use some updates but over all the staff was great the water park was great and it’s definitely a great family resort.
Stayed 3 nights in May 2024
Response from Sebastian A. on May 17, 2024
Thank you for sharing your feedback! We're delighted to hear that you found our staff great and enjoyed the water park. We're committed to providing a fun and welcoming environment for families, and it's wonderful to know that you had a positive experience.We hope to welcome you and your family back soon for another enjoyable stay.

8/10 Good

Novie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay with kids
Stayed 1 night in May 2024
Response from Sebastian A. on May 17, 2024
Thank you for your feedback! We're thrilled to hear that you found our property to be a great place to stay with kids. Providing a fun and family-friendly environment is our top priority. We look forward to welcoming you back for another enjoyable stay!

10/10 Excellent

Darren

Liked: Cleanliness, property conditions & facilities
Great visit. Waterpark perfect for my young grandkids. Great vibe among staff. Perfect location to enjoy Orlando area.
Stayed 1 night in May 2024
Response from Sebastian A. on May 17, 2024
Thank you for your feedback! We're delighted to hear that you had a great visit and that the waterpark was perfect for your young grandkids. It's wonderful to know that you enjoyed the positive vibe among our staff and found our location ideal for exploring the Orlando area. We look forward to welcoming you back for another enjoyable stay!

8/10 Good

Huda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property clean swimming area heated pool. Kids had fun. Clean room upon arrival but house keeping after did ok job
Stayed 3 nights in May 2024
Response from Sebastian A. on May 16, 2024
It's great to hear that you enjoyed the clean swimming area and heated pool, and that your kids had fun during your stay! We strive to provide a comfortable and enjoyable experience for all our guests.Cleanliness is a top priority for us, and we will address your feedback with our housekeeping team to ensure that we maintain high standards throughout all aspects of your stay.Thank you for taking the time to share your feedback with us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

2/10 Terrible

Anna Carrie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Horrible place wouldn't recommend nor will I return
Stayed 7 nights in May 2024
Response from Sebastian A. on May 16, 2024
We're truly sorry to hear that you had a negative experience during your stay with us. Guest satisfaction is our top priority, and it's disheartening to learn that we fell short of meeting your expectations.Your feedback is invaluable to us as we continuously strive to improve our services and accommodations for all our guests.We understand if you choose not to return, but we sincerely hope that we can have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

10/10 Excellent

roxie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sebastian A. on May 16, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 Excellent

Ishanna

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities
My family and I have an amazing time at this property. We celebrated our daughter's 6th birthday we enjoyed everything his property had to offer. The water park was kid and adult friendly, the foam party and Hula night was amazing. breakfast buffet was worth it. Great place to vacation with your family. Saft was great as well.
Stayed 3 nights in May 2024
Response from Sebastian A. on May 14, 2024
We're thrilled to hear that you and your family had an amazing time celebrating your daughter's 6th birthday at our property! It sounds like you made the most of all the amenities and activities we have to offer!It's wonderful to know that you found our breakfast buffet worth it and that our staff provided great service throughout your stay. Creating memorable experiences for our guests is what we strive for, and we're delighted to have been a part of your special celebration.Thank you for choosing to vacation with us, and we hope to have the pleasure of welcoming you and your family back for more unforgettable moments in the future.

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like how it was a lot to choose from but I did not like how I had to pay for parking even tho I was staying here.
Stayed 3 nights in May 2024
Response from Sebastian A. on May 14, 2024
We're glad to hear that you enjoyed the variety of options available during your stay with us. However, we apologize for any inconvenience caused.Thank you for sharing your thoughts with us, and we hope that despite this issue, you were able to enjoy your stay with us.

10/10 Excellent

Alecia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing indoor water park. I really enjoyed the Luau on Saturday night. Also i loved the Jamaican music at the pool. My son and his friend had a great time. Thank you for a great experience and I plan to return in the future. Also thanks to the friendly staff that’s always a plus. Keep up the good work. God bless ❤️
Stayed 2 nights in May 2024
Response from Sebastian A. on May 13, 2024
It warms our hearts to hear about your amazing experience at our indoor water park and your enjoyment of our special events like the Luau and the Jamaican music at the pool! We're thrilled that your son and his friend had a great time as well.Thank you so much for your kind words about our staff. Providing friendly and helpful service is one of our top priorities, and we're delighted to hear that our team made a positive impact on your stay.We can't wait to welcome you back in the future for another fantastic experience!

2/10 Terrible

Brieanna

Disliked: Cleanliness
Stayed 4 nights in May 2024
Response from Sebastian A. on May 14, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sebastian A. on May 14, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

6/10 Okay

Chris

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sebastian A. on May 13, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

8/10 Good

Lavern

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms clean and comfortable. Limited storgage for family of four. Pool nice and warm. Fun slides and activies. We had a great time.
Stayed 2 nights in May 2024
Response from Sebastian A. on May 13, 2024
We're delighted to hear that you had a great time during your stay with us! It's wonderful to know that you found the rooms clean and comfortable, and that you enjoyed the amenities like the pool and fun slides and activities. We appreciate your feedback, and we'll certainly take that into consideration as we strive to improve our accommodations for our guests.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future!

10/10 Excellent

Laneshia

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was such an all inclusive resort if you ask me! Perfect environment for couples, singles, and families with children. Everything was easily accessible such as towels for drying off, an arcade, and dining options with a nice movie from the projector. 10 out of 10 ⭐️
Stayed 1 night in May 2024
Response from Sebastian A. on May 10, 2024
We're thrilled to hear that you had such a wonderful experience at our resort! Providing an all-inclusive environment where guests of all ages can enjoy themselves is exactly what we strive for. It's fantastic that you found everything you needed easily accessible.Thank you so much for your glowing review and perfect rating! We're delighted to have exceeded your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.

8/10 Good

Andrea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My room 6209 needed a bit of maintenance and update, but overall it was good
Stayed 1 night in May 2024
Response from Sebastian A. on May 10, 2024
Thank you for sharing your feedback regarding your recent stay. We're glad to hear that overall, you had a good experience. However, we apologize for any maintenance issues or updates needed in the room. Your comments are valuable to us, and we'll make sure to address these concerns with our maintenance team to ensure that improvements are made.We appreciate your understanding and hope that despite these issues, you were still able to enjoy your time with us.We look forward to welcoming you back for a more improved stay in the future!

8/10 Good

Ludmila, Cinnaminson

Liked: Cleanliness, property conditions & facilities
Good services
Stayed 7 nights in May 2024
Response from Valentina C. on May 12, 2024
Thank you!

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel if you want something for the kids to do and you just want to relax. Lots of life gaurds in the water park, everyone is very nice, lots of seating and shade. Food on property, smoking area, games and movies. Worth the stay
Stayed 1 night in May 2024
Response from Sebastian A. on May 9, 2024
It's fantastic to hear that you had a great experience at our hotel and that it provided plenty of entertainment for the kids and relaxation for you. Your feedback about the friendliness of our staff and the availability of activities like games and movies is greatly appreciated.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future!

10/10 Excellent

mildred

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My kids and family enjoy the days we was there. Nice area love how it had everything nearby too. We had much fun.
Stayed 2 nights in Apr 2024
Response from Sebastian A. on May 9, 2024
It's wonderful to hear that you and your family enjoyed your time at the hotel and had a fun-filled stay! We're thrilled to know that you appreciated the convenient location and the nearby amenities, making it easy to have a great time together.Thank you for choosing our hotel for your family getaway, and we hope to have the pleasure of welcoming you all back for another enjoyable stay in the future!

10/10 Excellent

Yurico

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2024
Response from Sebastian A. on May 9, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 Excellent

Iuliia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I give it the maximum rating. for cleanliness, comfort, excellent location. I liked everything very much. there was a barbecue area, everything you needed in the kitchen, a washing machine and a dryer, the house was clean and smelled nice, there was parking near the house, the neighbors didn’t bother each other. Thank you very much for a good holiday!
Stayed 2 nights in May 2024
Response from Sebastian A. on May 9, 2024
Thank you so much for your glowing review and perfect rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. It's fantastic that you found the cleanliness, comfort, and location of the hotel to be excellent, and we're glad that you enjoyed all the amenities provided.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future.

6/10 Okay

Christina

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
Very very dirty rooms Towels never dry, keep moisture for days We stayed at this hotel 2 years ago and rooms were clean Need to be renovated…
Stayed 5 nights in Apr 2024
Response from Sebastian A. on May 9, 2024
I'm sorry to hear about your disappointing experience with the cleanliness of your room during your recent stay. Maintaining high standards of cleanliness is a top priority for us, and it's concerning to hear that we fell short of your expectations. Your feedback is important to us, and we will address this issue with our housekeeping team to ensure that improvements are made.We continuously strive to enhance our facilities and amenities based on guest feedback, and your comments will be taken into consideration as we plan for future improvements.Thank you for bringing these issues to our attention. We apologize for any inconvenience caused and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

2/10 Terrible

Emily

Stayed 1 night in Feb 2024
Response from Sebastian A. on May 9, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 Excellent

Breana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very family oriented the place was really clean from top to bottom very comfortable activities for the children adults can relax while they play 9/10
Stayed 3 nights in May 2024
Response from Sebastian A. on May 6, 2024
We're thrilled to hear that you had such a positive experience during your stay with us! Creating a family-friendly environment and providing clean, comfortable facilities is important to us, and we're glad that you found everything to your satisfaction. It's wonderful that there were activities for the children and opportunities for adults to relax as well.Thank you for your kind feedback, we truly appreciate your comments and are grateful for your recommendation.We look forward to welcoming you and your family back for another fantastic stay in the future!

6/10 Okay

Michelle

Traveled with family
Disliked: Cleanliness, property conditions & facilities
It was a good deal to stay on property with 5 people and go to the waterpark. However, the room was very moldy and musty. I had to take some allergy sinus pills to get through the night. They also did not give enough towels, shampoo, or blankets for 5 people even though they knew five people were listed at check in.
Stayed 1 night in May 2024
Response from Sebastian A. on May 6, 2024
I'm sorry to hear about your experience with the condition of your room during your stay. Your feedback is valuable to us, and we'll be sure to address these issues with our housekeeping team to ensure that they are resolved promptly.Thank you for bringing these concerns to our attention. We strive to provide a comfortable and enjoyable experience for all of our guests, and we apologize for falling short in this instance.We hope to have the opportunity to welcome you back for a more positive experience in the future.

6/10 Okay

Lori

Traveled with family
Liked: Property conditions & facilities
It was good, the property had lots of food choices though in my opinion pricey. There is quite a few places off property nearby though if you like to walk or have a car. There were lots of scooter rentals available near property. They could use 1 more pool.
Stayed 1 night in May 2024
Response from Sebastian A. on May 2, 2024
Thank you for sharing your experience with us!We'll certainly take this into consideration as we continue to enhance our amenities for our guests.Thank you for choosing to stay with us, and we hope to welcome you back again in the future! If you have any other feedback or suggestions, please don't hesitate to let us know.

10/10 Excellent

oscar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience at coco key.
Stayed 2 nights in Apr 2024
Response from Sebastian A. on May 2, 2024
We're thrilled to hear that you had an amazing experience at Coco Key! Providing fantastic experiences for our guests is what we strive for, and we're delighted that we succeeded in making your stay enjoyable.We look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

Bonnie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly! Housekeeping did a great job! Our neighbors had cockroaches and we kept waiting to see them come into our room via the adjoining doors, but we didn’t! Although fairly recently renovated, our floor had deep gouges and marks, the shower was poorly repaired. It functioned but looked awful. This is a very old hotel, my guess is 1960’s, they’ve tastefully renovated it, and smartly, no carpets to get wet! I recommend a “pool view” room as there are no interior corridors, your room door opens up to outside. The exterior, non pool view rooms open directly into the parking lot. Wish we had a microwave or at least an area in the lobby to heat things up! Water park was amazing! Our group’s kids aged 7-14 and they all (even adults) had fun. It’s a big water park! Pool was amazing! Foam party Saturday night, music by the pool daily! Breakfast at tradewinds was ok, just your basic stuff, skip the scrambled eggs, they’re not even close to real eggs, but the muffins, waffles, fruit and yogurt, all your basic stuff and good. For meals, there are over a dozen restaurants in walking distance, so walk or get delivery. Lots of Ubers available, we never waited more than 5 minutes for one, so save $ and don’t rent a car and pay $30 /day to park at the parks! Hotel shuttle is limited. Walmart is 1.5 mi away, cost $6 to Uber there. Take your kids there for souviners, they have 12 aisles of licensed stuff. A great basic hotel, with some pretty amenities!!
Stayed 5 nights in Apr 2024
Response from Sebastian A. on May 2, 2024
Thank you for sharing your detailed feedback about your stay with us. We're pleased to hear that you found our staff to be friendly and that housekeeping did a great job during your visit. We also appreciate your recommendations regarding room views and amenities.We apologize for any concerns regarding the condition of your room, and we'll certainly address these issues with our maintenance team to ensure that any necessary repairs are made promptly. Your feedback regarding the breakfast and other amenities is also valuable to us, and we'll take it into consideration as we strive to improve our offerings.It's great to hear that you and your group enjoyed the water park and pool, as well as the nearby dining options. Thank you again for taking the time to share your experience with us. We hope to have the opportunity to welcome you back for another stay in the future, and we'll work hard to ensure that your next visit is even more enjoyable.

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
It needs a little update in the rooms
Stayed 4 nights in Apr 2024
Response from Sebastian A. on May 2, 2024
Thank you for your feedback. We appreciate your suggestion regarding the rooms. We are always looking for ways to improve our guests' experiences, and your input is valuable to us. We will certainly take your suggestion into consideration as we continue to make enhancements to our property. We hope to welcome you back for another stay in the future, and we aim to make your experience even better.

8/10 Good

QI

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Not very quiet but others are OK
Stayed 5 nights in Apr 2024
Response from Sebastian A. on Apr 30, 2024
We're sorry to hear that you experienced some noise during your stay. We understand the importance of providing a peaceful environment for our guests to relax and rest. Your comfort is important to us, and we want to ensure that you have a pleasant and enjoyable stay with us. Thank you for your feedback, and we hope to have the opportunity to welcome you back for a more peaceful experience in the future.

8/10 Good

Trina

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from Sebastian A. on Apr 30, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 Excellent

KELLIE

Liked: Amenities
The ppl was nice and we felt welcomed
Stayed 3 nights in Apr 2024
Response from Sebastian A. on Apr 29, 2024
We're delighted to hear that you felt welcomed by our staff and that you encountered friendly people during your stay. Providing warm hospitality and excellent service is a top priority for us, and we're glad that you had a positive experience in this regard.We look forward to welcoming you back again soon!

6/10 Okay

Megan

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is ok! I seen one roach. The bar and pool area is really nice and cool. The food at the girl is really good. Most of all we enjoyed but I wasn’t too pleased with the room.
Stayed 1 night in Apr 2024
Response from Sebastian A. on Apr 29, 2024
Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the bar and pool area, as well as the food at the grill. However, we apologize for any inconvenience caused by the issue you experienced with the room. Please know that cleanliness and guest satisfaction are top priorities for us, and we take reports of pests very seriously. Your feedback is valuable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 Excellent

Jennifer

Traveled with family
My mom, daughter and I had a memorable experience! We have no complaints. It’s not cheap, but that was to be expected! Nothing in 2024 is cheap or inexpensive! We had a blast! The room was immaculate! The food at the Rooster Bar was yummy , but very pricey as mentioned! Other than that we are thankful.for the time we had!
Stayed 1 night in Apr 2024
Response from Sebastian A. on Apr 29, 2024
It's wonderful to hear that you, your mom, and your daughter had a memorable experience during your stay with us! We're delighted that you enjoyed your time and that you found the room immaculate.Thank you for choosing to stay with us and for taking the time to share your positive feedback. Your satisfaction is our top priority, and we're grateful for your understanding and appreciation. We look forward to welcoming you back again in the future!

8/10 Good

Shuen

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The transportation of the location is very convenience. There is a lot of dining options. The resorts provide with daily housekeeping service.
Stayed 5 nights in Apr 2024
Response from Sebastian A. on Apr 29, 2024
It sounds like you had a great experience at our resort! We're glad to hear that you found the transportation convenient and that there were plenty of dining options available nearby. Providing daily housekeeping service is important to us, and we're pleased that it added to your overall satisfaction. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

8/10 Good

Diamond

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The property itself was very nice and family friendly. It’s big in the sense of space but the water park portion isn’t huge. It’s a nice place to bring your kids and spend time with the family.
Stayed 3 nights in Apr 2024
Response from Sebastian A. on Apr 29, 2024
It's wonderful to hear that you found our property to be nice and family-friendly! We strive to provide a welcoming environment where families can create lasting memories together.Thank you for choosing to spend time with us, and we look forward to welcoming you and your family back again soon!

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Amenities, property conditions & facilities
It was Nice my kids like it but i feel like should have more things to do!!
Stayed 1 night in Apr 2024
Response from Sebastian A. on Apr 29, 2024
We're glad to hear that your kids enjoyed their time at our place! We appreciate your feedback about wanting more activities available. We're always looking for ways to enhance our guests' experiences, so we'll definitely take your suggestion into consideration.We want to ensure that every member of your family has a memorable and enjoyable stay with us. Thank you for choosing to stay with us, and we hope to welcome you back again soon!

6/10 Okay

Eboni

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Sebastian A. on Apr 29, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 Excellent

Natalia Silva

Liked: Cleanliness, property conditions & facilities
LOVE IT
Stayed 3 nights in Apr 2024
Response from Sebastian A. on Apr 29, 2024
Thank you so much for taking the time to review. Your feedback is truly valued and appreciated.

10/10 Excellent

Nisa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms could have been more up to date but overall experience was great
Stayed 3 nights in Apr 2024
Response from Sebastian A. on Apr 26, 2024
Thank you for your feedback! We're glad to hear that you had a great overall experience. We appreciate your suggestion about updating the rooms and will take it into consideration as we strive to improve our accommodations. We look forward to welcoming you back for another enjoyable visit in the future!

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice and clean and welcoming, water park was calm and clean I would recommend.
Stayed 3 nights in Apr 2024
Response from Sebastian A. on Apr 25, 2024
It's wonderful to hear that you had a positive experience during your stay! We're thrilled that you found everything nice, clean, and welcoming, and that you enjoyed the calm and clean atmosphere of the water park. Thank you for your recommendation! We look forward to welcoming you back for another great stay in the future!

10/10 Excellent

Cindy

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I loved our stay at the hotel. Would definitely go back.
Stayed 3 nights in Apr 2024
Response from Sebastian A. on Apr 24, 2024
We're delighted to hear that you loved your stay at our hotel! Your satisfaction is our top priority, and we're thrilled that you had such a positive experience with us. We can't wait to welcome you back for another fantastic stay in the future. Thank you for choosing to stay with us, and we look forward to seeing you again soon!

10/10 Excellent

sermekia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me and My Family Had a Amazing Time
Stayed 3 nights in Apr 2024
Response from Sebastian A. on Apr 24, 2024
That's fantastic to hear! We're thrilled that you and your family had an amazing time during your stay with us. Creating memorable experiences for our guests is what we strive for, and we're glad we could provide that for you. We can't wait to welcome you and your family back for another wonderful stay!

8/10 Good

Erica Jayne

Liked: Cleanliness
It was okay
Stayed 5 nights in Apr 2024
Response from Sebastian A. on Apr 24, 2024
Your satisfaction is our top priority, and we're thrilled that you had such a positive experience with us. We can't wait to welcome you back for another wonderful stay!

6/10 Okay

Sheila

Traveled with family and small children
The water park was nice and loved all the life guards on hand
Stayed 5 nights in Apr 2024
Response from Sebastian A. on Apr 22, 2024
We're thrilled to hear that you enjoyed the water park and that you appreciated the presence of our dedicated lifeguards! Ensuring the safety and well-being of our guests is of the utmost importance to us, and we're glad that our lifeguards helped enhance your experience. We look forward to welcoming you back!