Thank you for your review, Aleshia! We're glad you appreciated the spaciousness of our King room, but we apologize for the discomfort you experienced with the bed and the issue with the toilet. We'll address these concerns promptly to ensure a more comfortable stay for future guests.- The Staff at Orlando - Lake Buena Vista

Thanks for the feedback, Claudia! We're thrilled you found our place clean and updated. We'll definitely take your comments about the microwave and pool area into consideration for future improvements. We hope to welcome you back soon!- The Staff at Orlando - Lake Buena Vista

Hi Melissa! Glad you found the location great! If there's anything else we can do to enhance your stay, just let us know.- The Staff at Orlando - Lake Buena Vista

Thank you for taking the time to tell us about your experience at Crowne Plaza ORLANDO - LAKE BUENA VISTA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Crowne Plaza, and if I can be of assistance to you, please contact me directly at or frontdesk@cplbvorlando.comSincerely,Angelo Moncayo Finol frontdesk@cplbvorlando.com

Hi Mark Joseph! We're delighted to hear that your check-in experience was smooth and that you found our hotel to be very clean. Your satisfaction is our top priority, and we hope to continue exceeding your expectations during your stay. If you need anything else, please don't hesitate to let us know!- The Staff at Orlando - Lake Buena Vista

We're delighted to hear that you had a perfect stay with us during your Disney vacation, Juan! It's wonderful to know that Teresa provided such exceptional service and made your experience memorable. We'll be sure to pass along your kind words to her. Thank you for choosing our hotel, and we hope to welcome you back again soon!- The Staff at Orlando - Lake Buena Vista

Hi Catalina! It's fantastic to hear that you found our location convenient and enjoyed the ease of moving around and parking. We strive to provide a seamless experience for our guests, and we're delighted that you appreciated these aspects of your stay. If there's anything else we can do to enhance your experience, please don't hesitate to let us know!- The Staff at Orlando - Lake Buena Vista

We're glad to hear that you found our location convenient and close to the parks, Pamela! Providing easy access to attractions is important to us, and we're delighted that you enjoyed your stay with us. Thank you for your feedback, and we hope to welcome you back again in the future!- The Staff at Orlando - Lake Buena Vista

Thank you for the 5-star rating, Sogie! We're delighted to hear that you enjoyed your stay with us. If you have any specific feedback or comments you'd like to share, feel free to let us know. We appreciate your support and hope to welcome you back soon!- The Staff at Orlando - Lake Buena Vista

We're grateful for your 5-star review, Taina! It's wonderful to know that you had a fantastic experience during your stay. Should you have any additional feedback or thoughts you'd like to share, please don't hesitate to reach out. Your continued support means a lot to us, and we eagerly await the opportunity to host you again in the future!- The Staff at Orlando - Lake Buena Vista

Thank you for your feedback and for choosing to stay with us, Billie. We're delighted to hear that you found our hotel lovely and enjoyed the comfort of our clean rooms. We apologize for the inconvenience you experienced with the lack of luggage carts during check-in. Your comments are valuable to us, and we'll work to ensure a smoother arrival experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay.- The Staff at Orlando - Lake Buena Vista

Hi Andrew! It's great to hear that you found our location convenient for accessing nearby restaurants, and being just 2 minutes away from Disney Springs certainly adds to the appeal. We strive to provide our guests with easy access to dining and entertainment options, and we're glad to know that you enjoyed your stay with us. Thank you for your feedback, and we look forward to welcoming you back for another visit soon!- The Staff at Orlando - Lake Buena Vista

Thank you for your 4-star rating, Kerry! We appreciate your feedback and are glad to hear you had a positive experience during your stay at our hotel. If there's anything specific you feel we could improve upon to earn that extra star next time, please don't hesitate to let us know. We're committed to providing the best possible experience for all our guests.- The Staff at Orlando - Lake Buena Vista

Glad to hear you enjoyed your stay overall, Whitney! It's a shame about the odd bar hours, but hopefully, it didn't put too much of a damper on your experience. Here's to better timing on your next visit!- The Staff at Orlando - Lake Buena Vista

Glad to hear things are going well, Alexandra! Here's to the trend continuing and your experience getting even better as you go along. Keep enjoying your time!- The Staff at Orlando - Lake Buena Vista

Thank you for the feedback, Aubrey! We're glad you enjoyed your stay. If there's anything specific you particularly liked or any areas where we can improve, please feel free to let us know. We appreciate your support and hope to welcome you back soon!- The Staff at Crowne Plaza Orlando Lake Buena Vista

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

It is wonderful to know that you had an excellent experience with us. Thank you so much for your kind words about our lovely accommodations and great feedback.

Our team can't wait to host you again and show you all the improvements and changes based on your valuable feedback.We hope to see you soon!

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

I have shared your sentiment with our local team and manager, and I apologize on behalf of Expedia to fail to inform you about the issue with your credit card. Our staff will work to ensure a much better experience in your future travels. We strive to provide the highest standards in accommodation.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

I have shared your sentiment with our local team and manager, and I apologize for not delivering a better accommodation. Our staff will work to ensure a much better experience in your future travels. We strive to provide the highest standards in accommodation.

I have shared your sentiment with our local team and manager, and I apologize for not delivering a better accommodation. Our staff will work to ensure a much better experience in your future travels. We strive to provide the highest standards in accommodation.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.

Thank you for telling us about your experience. We're grateful you chose our Crowne Plaza Orlando - Lake Buena Vista for your travel needs. Your review is important to us and will help improve the quality of our service.