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Reviews of Hampton Inn & Suites Orlando/Downtown South - Medical Center

2.5 out of 5
Hampton Inn & Suites Orlando/Downtown South - Medical Center
43 Columbia Street, Orlando, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1001 reviews" "
Rating 8 - Good. 170 out of 1001 reviews" "
Rating 6 - Okay. 32 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 15 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Perry

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine but no restaurants or shopping in area.
Stayed 1 night in May 2024
Response from ps on May 11, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerelyappreciate all feedback. We look forward to your next visit with us.

10/10 Excellent

Morella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in May 2024
Response from ps on May 6, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

6/10 Okay

Carlei

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from ps on May 6, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerelyappreciate all feedback. We look forward to your next visit with us.

10/10 Excellent

Marsida

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My room was not cleaned to my standards other than that it’s a very convenient location for whoever need to be at Orlando medical first thing in the am
Stayed 1 night in Apr 2024
Response from ps on May 6, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

8/10 Good

Joycelyn

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from ps on May 6, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Penny, Orlando

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located to hospital! The facility was lovely and the beds were very comfortable!
Stayed 1 night in Apr 2024
Response from ps on Apr 20, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we look.forward to your next visit with us.

10/10 Excellent

Nubia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families! very clean and friendly staff! Highly recommend it! Will consider them next time!
Stayed 5 nights in Apr 2024
Response from Camille on Apr 11, 2024
Thank you for your amazing review. You made our day! We look forward to seeing you on your next visit. Sincerely,

10/10 Excellent

Arlene

Traveled with family
Liked: Property conditions & facilities
Arrived at Hotel 4 hrs early and was immediately given an early check-in. Made it so much more comfortable! Room is comfy and clean with fridge and microwave.
Stayed 1 night in Apr 2024
Response from ps on Apr 9, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and that our staffwas able to WOW you during your stay. We look forward to your next visit with us!

10/10 Excellent

Miguel

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escuchaba las personas del exterior dentro de los cuartos, todo lo demas bien.
Stayed 1 night in Mar 2024
Response from ps on Apr 7, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
The stay is okay I wish I had been informed about the incidental deposit before booking. The staff isn’t knowledgeable about the area so if you need help recommendations they can’t help
Response from ps on Mar 31, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerelyappreciate all feedback. We look forward to your next visit with us.

8/10 Good

Albana

Stayed 1 night in Mar 2024
Response from PS on Apr 20, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Katrina

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 1 night in Mar 2024
Response from ps on Mar 30, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

6/10 Okay

Tamara

Traveled with family
Disliked: Cleanliness
Bathroom and floors weren’t clean. Dirt and hair in corners. Carpet had stains.
Stayed 1 night in Mar 2024
Response from ps on Mar 30, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Wesincerely appreciate all feedback as it helps us improve our guest experience. I will pass this information to our housekeeping team, and I hope you can stay with us again in the future

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The only thing that was very inconvenient was the parking, after returning from concert there wasn’t any parking especially handicap spots. We had to park behind another complex and walk to Hampton Inn.
Stayed 1 night in Mar 2024
Response from ps on Mar 21, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from ps on Mar 12, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Laquandra Shereese

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from [s on Mar 12, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

4/10 Poor

robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I only like a separate bath and this room had the bath sink in the main living are. There wasn't a magazine or even a piece of paper in the room.There should be a waste basket by the sink. I guess I am going to have to stay at the cheaper places in the future. Otherwise the facilities were good.
Stayed 1 night in Mar 2024
Response from ps on Mar 12, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. Wesincerely appreciate all feedback as it helps us improve our guest experience. I am very sorry tohear that you didn't enjoy your stay with us.

8/10 Good

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there for one night, it was clean and the staff was very nice. There was a wedding there but the noise level of the music did not last too long although I was surprised we could hear it being on the 3rd floor. Either way, we'd stay again. Easy to get in and out of considering downtown isn't too far.
Stayed 1 night in Feb 2024
Response from ps on Feb 19, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we look forward to your next visit with us.

10/10 Excellent

Princellia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In/ Check Out process was simple and quick. Staff was friendly and helpful. Appreciated the cleanliness of the facility and rooms.
Stayed 1 night in Feb 2024
Response from ps on Feb 19, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we look forward to your next visit with us.

4/10 Poor

Zachary

Stayed 1 night in Feb 2024
Response from pe on Mar 21, 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerelyappreciate all feedback. I am very sorry to hear that you did not like your stay with us.

10/10 Excellent

Peter, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ps on Feb 19, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we look forward to your next visit with us.

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member Aaron was super friendly, he made us feel confident and at home. Hotel was very clean and near a lot of restaurants and entertainment venues.
Stayed 2 nights in Feb 2024
Response from ps on Feb 19, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we look forward to your next visit with us.

10/10 Excellent

Sui

Stayed 5 nights in Jan 2024
Response from ps on Mar 21, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Ted Perez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Always prefer Hampton Inn facilities
Stayed 4 nights in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Entire staff was phenomenal
Stayed 3 nights in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

WILLIAM, Casselberry

Liked: Property conditions & facilities
Nice hotel and staff.
Stayed 1 night in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Tori-Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this was an excellent value. It was not convenient for shopping, etc but it was close to downtown but quiet and priced appropriately considering this was a business class facility located across from the hospital. Miss Anna who maintained the breakfast area was simply fabulous. I cannot say enough about her.
Stayed 5 nights in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

8/10 Good

Dean

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 2 nights in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Brandon

Stayed 1 night in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Michelle

Stayed 1 night in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Jiwei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Chamoda

Traveled with family
Liked: Amenities
Stayed 1 night in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Marisol

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Josefa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Edward

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights as wife was having cancer surgery. Easy to walk to hospital. Good breakfast and good staff.
Stayed 2 nights in Dec 2023
Response from ps on Feb 5, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

2/10 Terrible

Teora

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from ps on Dec 22, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from PS on Jan 3, 2024
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was super helpful and friendly.
Stayed 1 night in Nov 2023
Response from ps on Dec 22, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and that our staffwas able to WOW you during your stay. We look forward to your next visit with us!

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The junior suits were spacious and very well-designed
Stayed 1 night in Nov 2023
Response from ps on Nov 28, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
The nice guy at the checkin was a fresh air !
Stayed 1 night in Nov 2023
Response from ps on Nov 28, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

8/10 Good

Keith

Traveled with partner
We had booked the hotel for a concert at the Amway Center thinking we could walk there.The area is kind of rough so even though it’s only a mile we were told by locals not to.Uber is $20 dollars. The property itself is undergoing renovations so there is a the obvious construction mess but they are controlling it as best they can. There are cheaper accommodations closer to events and probably at this point a little cleaner. The staff were very nice but with the mix of Spanish and Eastern European accents it’s hard to understand some of them. No food on property except for breakfast so you can walk to Delaney’s a couple blocks up the street. A nice place but more convenient places closer to downtown are available and we will stay in one of those if we go to Orlando again.
Stayed 2 nights in Nov 2023
Response from ps on Nov 28, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

8/10 Good

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really hope that during their renovations, they are getting new beds because they really aren't that comfortable. The staff is very nice and pleasant. Breakfast was just ok. Last time I stayed there...about 3 weeks ago, was much better.
Stayed 2 nights in Nov 2023
Response from ps on Nov 28, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Ashlynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown, and the staff was amazing
Stayed 1 night in Nov 2023
Response from ps on Nov 28, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

8/10 Good

Gunther, MIAMI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean room near Amway Stadium and Highways. The shower did not have any shampoo and they provided only one small soap which was used for face washing and showering our first night. Fortunately, my wife packed our own soap.
Stayed 2 nights in Oct 2023
Response from pedro on Nov 6, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

Alexander, Winchester

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from pedro on Nov 2, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

4/10 Poor

John

Stayed 2 nights in Oct 2023
Response from ps on Nov 24, 2023
Thank your review. We are sorry to hear that we didn’t exceed your expectations during yourstay. It is our goal to make every guests stay better and brighter, and we appreciate anyfeedback to help us improve our service. We hope that you will visit us again the next timeyou’re in Orlando so we can turn this experience around for you.

4/10 Poor

Ashley

Stayed 1 night in Oct 2023
Response from Pedro on Nov 13, 2023
hank your review. We are sorry to hear that we didn’t exceed your expectations during yourstay. It is our goal to make every guests stay better and brighter, and we appreciate anyfeedback to help us improve our service. We hope that you will visit us again the next timeyou’re in Orlando so we can turn this experience around for you.

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I usually enjoy Hampton Inn. Diego and the breakfast area was super friendly and even helped us with tips on what to see in Orlando, since we didn't want to do parks.
Stayed 2 nights in Oct 2023
Response from ps on Oct 17, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.

10/10 Excellent

angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient for the Hospital to which I had to visit . Are was Calm & Quiet , not much choice as far as eating places
Stayed 3 nights in Oct 2023
Response from ps on Oct 17, 2023
Thank you for your wonderful review! We are so glad you enjoyed your stay and we lookforward to your next visit with us.