Ratings based on 1,822 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, ON

Beautiful hotel, friendly staff, great location

Posted Jan 23, 2015
Pros: We loved our room and the hotel's amenities. We appreciated the programming organized by the rec team and the attentiveness of the staff.
Cons: The adjoining room door needs a heavier door to block sound. Warmer pool.
Location: Walking distance to: Outlet Mall, Publix, Liquour Store, Walgreens, Restaurants Driving distance to: Disney
Can't wait to go back! We booked a King Studio with Kitchenette and balcony. The bed was incredibly comfortable. The room was equipped with a TV, fridge, microwave, toaster and a blender. Our room was located close to the pool which made it easier for us to enjoy the facilities. The room was a little cool when we arrived, which we could easily adjust. As some reviews have mentioned, the adjoining room door does not block sound well and, at times, can be noisy. However, this did not happen often enough to affect our stay. The pool areas are beautiful and offer plenty of room. The hotel offers plenty of activities for guests to enjoy (some complimentary and some for a charge) which added to the atmosphere. I especially enjoyed the movie nights by the pool. The hotel offers a taxi service as well as a shuttle service to Epcot, Sea World and Universal. The taxi service is expensive but reliable. If you need a taxi, you may want to use another but it comes with the risk of a no-show. The Outlet Mall is steps to hotel. Across the street, there is a Publix, a liquour store, Walgreens and a couple of restaurants. We did not bring a car so it was great to be so close to stores. When you're on the resort, especially, near the pool, you'll forget how close you are to everything! From the moment we arrived up to the moment we left, the staff were friendly and helpful. As you walk around the resort, they greet you and are attentive to your needs
4 out of 5
Recommended
for Couples
by A verified travelerfrom Montreal

Nice hotel next to outlet stores

Posted Jan 23, 2015
We only stayed one night but our stay was very good. This hotel is right me t door to the outlet stores, so for location it was fantastic. There is really no restaurant on premises, except for a market I guess to purchase small things. We went to the food court at the outlet mall for a Starbucks coffee and sandwich, which was sufficient. The room we had was on the first floor, a suite. It was clean although seemed a bit worn. For a one night stay it was fine, although I would have stayed a few days. It is conveniently close to a lot of the Orlando sites. We had a kitchen as well as a washer and dryer in the suite which we did not get to use. I would say it was a good hotel in the area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tennessee

Posted Jan 21, 2015
Great location with super friendly staff. Everyone we encountered had a smile on their face and a very warm greeting. Our experience was awesome though too short. Room was comfortable. Due to cool weather that moved in the bar area needed more heaters. We will come back when we can stay longer.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 18, 2015
Great vacation. Hotel was very clean and staff was super friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and Friendly

Posted Jan 17, 2015
Pros: The quiet setting
Location: Disney World and Huge shopping center
Staff was very informative and always willing to help.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Posted Jan 16, 2015
Clean and spacious room. Brand name toiletries and loved the whirlpool.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 14, 2015
Great place. Whirlpool tub did not function - and batteries in one remote were dead. Everything else was fantastic!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Great rooms and great food.

Posted Jan 12, 2015
Staff was great. Rooms were wonderful and clean. The only thing we did not like was the shuttle service to the parks. Rude drivers and only one pick up time from each park leaving you there for 9 hours if you go when it opens.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Loved it!

Posted Jan 12, 2015
Beautiful resort. Loved to walk/run on trail around lake. Easy walk to outlet mall. We hope to return next year.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom belleview fl

Nice hotel in Orlando

Posted Jan 11, 2015
We stayed one night. The staff was friendly and accommodating. The express checkout was nice. Entire stay was hassle free. No surprise "cleaning" fees on arrival like with some other resorts.