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Reviews of La Quinta Inn & Suites by Wyndham Orlando Lake Mary

2.5 out of 5
La Quinta Inn & Suites by Wyndham Orlando Lake Mary
1060 Greenwood Blvd, Lake Mary, FL

Reviews

8.4

Very Good

Rating 10 - Excellent. 825 out of 1632 reviews" "
Rating 8 - Good. 426 out of 1632 reviews" "
Rating 6 - Okay. 194 out of 1632 reviews" "
Rating 4 - Poor. 110 out of 1632 reviews" "
Rating 2 - Terrible. 77 out of 1632 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated comfy
Stayed 1 night in Apr 2024

8/10 Good

Ruben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Other than the main elevator being out of service, my stay was very good. Location was very peaceful and convenient to many restaurants.
Stayed 4 nights in Apr 2024
Response from lq mgmt on Apr 23, 2024
Dear Ruben, We glad that you took time giving us your feedback so we can improve our services in the future,thanks

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient 😃
Stayed 4 nights in Apr 2024
Response from lq mgmt on Apr 23, 2024
Dear Susan, thanks for staying with us

8/10 Good

Robert

Traveled with family
They were having issues with both elevators which made things difficult with bags and rooms on the third floor
Stayed 2 nights in Apr 2024
Response from lq mgmt on Apr 23, 2024
Dear Robert, We regret that you had issue during your stay with us but we will work hard with our staff so similar issues don't happen again, thanks

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. Will stay again.
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 23, 2024
Dear Kathleen, thanks for staying with us

2/10 Terrible

Rosalinda

Disliked: Cleanliness, staff & service, property conditions & facilities
It had old vomit on the carpeted floor in our room. There was fingernail clippings & a lego toy on the floor. The towels were dirty they had not been changed. The hotel room window was very dirty you could barely see out. The elevator was out of service & I’m recovering from surgery I can’t use stairs yet. The bed is old you can feel coils in your back. It was a terrible experience & were very disappointed!
Stayed 2 nights in Apr 2024
Response from lq mgmt on Apr 23, 2024
Dear Rosalinda, We regret that your stay with us did not met your expectation . we will work with our staff so similar issue don't happen again ,thanks

8/10 Good

angela, Brownsburg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and well maintained property. I have stayed twice and rooms are great!
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear Angela, thanks for your great feedback

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great. We have stayed at many LaQuinta Inns over the years and this was the best over all. I had one slight problem.. The shower wasn't working well and the handheld shower didn't work at all. Other then that, everything was excellent.
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear Joe, thanks for your great feedback

8/10 Good

Jose

Traveled with partner
Liked: Staff & service, property conditions & facilities
The breakfast is now that great
Stayed 2 nights in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear Jose, thanks for staying with us

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear Lorna, thanks for staying with us and see you soon, thanks

10/10 Excellent

nader

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 2 nights in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear Nader, thanks for your great 5

10/10 Excellent

John, Columbus

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking can be a challenge if you come in late, but that may depend on events. But generally a good stay.
Stayed 3 nights in Feb 2024
Response from lq mgmt on Apr 19, 2024
Dear John, thanks for your great 5

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear Katie, thanks for staying with us and giving us your great feedback ,thanks

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear Susan, thanks for staying with us

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear John, thanks for your great feedback

6/10 Okay

Hope

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It was ok. Staff was great breakfast was great. The rooms are outdated. My whole bathroom facets and tub could have used caulk around everything. They were all movable faucets.
Stayed 3 nights in Apr 2024
Response from lq mgmt on Apr 19, 2024
Dear Hope, thanks for staying with us

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One reason I chose the property was because of the hot tub, but it was out of order:( Other than that, I was very happy and would stay again:)
Stayed 2 nights in Apr 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Julie, Thank you so much for taking the time to leave us a review! We do apologize for any inconvenience that occurred during your stay.

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport !!!
Stayed 1 night in Apr 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Trudy, Thank you so much for taking the time to lease us a review! We hope to welcome you back soon!

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Safe. Comfy
Stayed 1 night in Apr 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Rick,Thank you so much for taking the time to lease us a review! We hope to welcome you back soon!

8/10 Good

Cristy

Traveled with family and small children, Business traveler, Traveled with family
Property was nice and clean. Beds were comfortable. Breakfast needs to run longer.
Stayed 2 nights in Apr 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Cristy, Thank you so much for taking the time to lease us a review! We hope to welcome you back soon!

10/10 Excellent

Rutao, McLean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 3 nights in Apr 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Rutao, Thank you so much for taking the time to leave us a review! We hope to welcome you back soon!

6/10 Okay

Jason

Business traveler
Liked: Staff & service
Staff was nice, room had an womans hair clip in the bathroom. Hair on desk. The desk lamp did not work. One of the elevators was out of order and it took close to ten minutes to bring my stuff upstairs.
Stayed 2 nights in Mar 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Jason, Thank you so much for taking the time to leave us a review! We do apologize for any inconvenience that occurred during your stay.

8/10 Good

RICHARD A WILSON

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
One of the property's elevators was out of service which posed a slight inconvenience.
Stayed 4 nights in Mar 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Richard, Hi Jason, Thank you so much for taking the time to leave us a review! We do apologize for any inconvenience that occurred during your stay.

10/10 Excellent

DURWARD

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Location was convenient and good.
Stayed 1 night in Apr 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Durward, Thank you so much for taking the time to leave us a review! We hope to welcome you back soon!

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
It was exactly what we needed for one night
Stayed 1 night in Apr 2024
Response from Colton, General Manager on Apr 12, 2024
Hi Jessica, Thank you so much for taking the time to leave us a review! We hope to welcome you back soon!

4/10 Poor

Madeline

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator did not work Ice Machine did not work Dirty carpet
Stayed 2 nights in Apr 2024
Response from lq mgmt on Apr 6, 2024
Dear Madeline, We regret that your stay with us did not met your expectation but we will work hard with our staff so similar issues don't happen again, thanks

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the La Quinta. Walking distance to Top Golf and other restaurants. Safe area, with numerous motel options available.
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 6, 2024
Dear Sue, thanks for your great feedback

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 6, 2024
Dear Ricardo, thanks for your great 5

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Satisfied
Stayed 1 night in Apr 2024
Response from lq mgmt on Apr 7, 2024
Dear Vanessa, thanks for your great feedback

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & comfortable. Everything in working order.
Stayed 1 night in Mar 2024
Response from lq mgmt on Apr 7, 2024
Dear Mary Ann, thanks for your great feedback

10/10 Excellent

Maria

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ALWAYS choose LaQuinta St Mary’s . Over the years they have been the most consistent location. Staff is amazing, front desk is so helpful & it is a perfect location. The only thing we wish is that the pool & hot tub stayed open until 11pm
Response from lq mgmt on Apr 7, 2024
Dear Maria, thanks for staying with us

6/10 Okay

Michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Guy at the desk acted annoyed when I asked to stay near/same floor as two relatives when we checked in. He said the only room he had was on the 2nd floor, but the place certainly wasn't full. Close elevator was 'out of service' - the one that was functioning was at the far end of the hall, and was damaged. Room door was ajar when we got there. Has to be pushed/pulled pretty hard to get it to actually close/lock. Toilet would not clear when flushed. Had to remove tank lid & work it manually. Shower drain was loose. Pool was quite turbid. We avoided going in for fear of contamination or infectious disease. The rest of the staff was congenial & professional - the only one disagreeable was the tall, thin guy who checked us in. AC worked pretty well. Windows were dirty.
Stayed 4 nights in Mar 2024
Response from lq mgmt on Apr 7, 2024
Dear Micheal, thanks for staying with us

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, good hot continental breakfast.
Stayed 3 nights in Feb 2024
Response from lq mgmt on Apr 7, 2024
Dear Terry, thanks for staying with us

10/10 Excellent

Hanan

Stayed 7 nights in Mar 2024
Response from lq mgmt on Apr 23, 2024
Dear Hanan, thanks for staying with us

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Our stays here are always excellent . The staff is very welcoming, friendly and so helpful. We only wish the pool and hot tub stayed open until 11pm.
Stayed 3 nights in Mar 2024
Response from LQ mgmt on Apr 2, 2024
Dear Maria, thanks for your great 5

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Economic option in excellent location.
Stayed 3 nights in Mar 2024
Response from Lq mgmt on Apr 2, 2024
Dear Mark, thanks for staying with us

2/10 Terrible

victor

Stayed 1 night in Mar 2024

8/10 Good

Curtis

Traveled with partner
Liked: Staff & service
The room was set up nicely and the recliner was very comfortable... but the TV was low tech and the remotes both had dead batteries. There was a used qtip next to our garbage can when we arrived and stayed there til day 3. Dogs were constantly barking.
Stayed 3 nights in Mar 2024
Response from Lq mgmt on Apr 2, 2024
Dear Curtis, thanks for staying with us

10/10 Excellent

PATRICIA, Selma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Mar 2024
Response from Colton, General Manager on Mar 31, 2024
Hi Patricia,Thank you so much for taking the time to leave us a review! We really appreciate your feedback and hope to welcome you back again soon!

8/10 Good

Lorraine

Liked: Cleanliness, property conditions & facilities
La Quinta was very peaceful, clean and comfortable. We slept well on our stay there for 7 days.
Stayed 6 nights in Mar 2024
Response from Lq mgmt on Apr 2, 2024
Dear Lorraine, Thanks for staying with us

10/10 Excellent

CARLOS

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star
Stayed 1 night in Mar 2024
Response from Lq mgmt on Mar 31, 2024
Dear Carlos , Thanks for your great 5

4/10 Poor

Amanda

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t leave many reviews but this was a must. I’ll say I read reviews before I book and this hotel didn’t have awful reviews. First one room sheets were stained, there was cob webs all over corners of ceilings and we found TONS of baby ants on our nightstand going in the alarm and all! Plus on windowsil(we were on 3rd floor). The bathroom needed to be cleaned. The pool although cold was decent just dirty with leaves and bugs. Hot tub was hot. The area is sketchy. There was someone with a German sheapard dog because it’s pet friendly that was trying to attack other dogs and barking trying to get to members. The overall feel is run down and just dirty. Not even being on the cheaper side is this hotel worth it. With the Wyndham name attached I expected much better!
Stayed 2 nights in Mar 2024
Response from lq mgmt on Mar 29, 2024
Dear Amanda, We regret that your stay with us did not met your expectation but we will work hard with our whole team in order to exceed expectation for future guest, thanks

10/10 Excellent

Bijay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and we don’t had any issues during our stay
Stayed 1 night in Mar 2024
Response from lq mgmt on Mar 29, 2024
Dear Bijay, thanks for staying with us

10/10 Excellent

julie l

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from lq mgmt on Mar 29, 2024
Dear Julie, thanks for staying with us

2/10 Terrible

Cindy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel, like every other LaQuinta had the worst hotel breakfast I've ever suffered. Plus, the elevator was broken and with my severe foot injury and my husband's difficulty walking, we had to walk up three flights of stairs.
Stayed 1 night in Mar 2024
Response from Colton, General Manager on Mar 27, 2024
Hi Cindy, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Lake Mary. I understand you experienced some issues while staying with us, and I do apologize. We are currently in the process of refurbishing the front elevator but we do have another located at the rear side of the building.Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. -Colton, General Manager

8/10 Good

Donna

Liked: Cleanliness, staff & service
Friendly, helpful staff
Stayed 3 nights in Mar 2024
Response from Colton, General Manager on Mar 27, 2024
Hi Donna,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Lake Mary. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. -Colton, General Manager

10/10 Excellent

Marie, South Yarmouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was by far the nicest LaQuinta we have stayed in.The place was clean and modern…the room layout was excellent as was the front desk personnel. The pool and hot tub were a nice bonus. The breakfast was adequate with fresh made waffles, eggs and the usual.
Stayed 1 night in Mar 2024
Response from Colton, General Manager on Mar 27, 2024
Hi Marie,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Lake Mary. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. -Colton, General Manager

10/10 Excellent

Mayra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Place is taken care off.
Stayed 1 night in Mar 2024
Response from Colton, General Manager on Mar 27, 2024
Hi Mayra, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Lake Mary. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. -Colton, General Manager

8/10 Good

Miranda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff was friendly.
Stayed 2 nights in Mar 2024
Response from Colton, General Manager on Mar 27, 2024
Hi Miranda, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Orlando Lake Mary. It is always a pleasure to receive positive feedback. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. -Colton, General Manager

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Too much traffic noise.
Stayed 2 nights in Mar 2024
Response from Colton, General Manager on Mar 23, 2024
Hi Susan, Thank you for leaving us a review.