Ratings based on 390 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from London , England
Location locationPosted Aug 12, 2014
Great location and friendly staff. Great breakfast buffet
by A verified traveler from NC
room didn't match up to the price for the roomPosted Aug 11, 2014
Room was small and cramped. Was not able to sleep very well, beds were too small for two people
by A verified traveler from Blue Ridge
Just OKPosted Aug 4, 2014
Pros: Good location right on the beach.
Cons: Elevators are very slow and long waits ensued.
Location: The beach is the best asset and is very close. The Ramada was right next door with a Comedy Club and Karaoke for nearby entertainment.
The lobby and common areas looked clean and new while everything in the hotel room looked a little tired and threadbare. The beds were nice and comfortable. It was raining and windy outside which caused some leak to appear above the window. This caused the carpet to be damp. The hotel staff were friendly and helpful.
for Everyoneby A verified traveler from Mechanicsville, VA
Great location and refreshing pool.Posted Jul 31, 2014
Pros: Close to the oceanfront, its pool and continental breakfast was impressive every morning.
Cons: Communications between the front desk and housekeeping.
Location: Lots of restaurants, tourist spots and things to do.
Housekeeping did not change our bed until our 3rd day. The staff kept making excuses and we were in complete compliance and communication. The King size bed gave my husband a backache all week.
for Everyoneby A verified traveler from Raleigh, NC
OK Place on the beach.Posted Jul 30, 2014
Pros: On the beach, fairly clean.
Cons: The property needs to be renovated.
Location: The OBX Mystery Dinner Theater that is in the hotel is a must see. We had a wonderful time.
The hotel is right on the beach. The building is very old, however they seem to be trying to keep it up to date. Staff was friendly, However seems to be understaffed or probably just poorly managed. We had to wait 45 minutes to get into our room at 5pm as we were told no rooms were clean. Staff members were standing around and conversing with one another. Rooms are dark and old, although they have made attempts at keeping it updated. There is only 1 elevator and it is sloooowwww. All these things could be tolerable, except for what we paid for the night. Would have been much better if it was about half the cost or completely renovated. Not a bad place to stay, but definitely overpriced.
by A verified traveler from Virginia
Outdated and smelly!Posted Jul 12, 2014
The Comfort Inn on OBX is just one of a few choices for hotel stay in Kill Devil Hills NC, so we were limited in our choices. However, we may not choose this hotel again. For instance, the elevator (just one there) broke down 3 times during our stay. We, along with other travelers, had to haul all of our beach stuff up and down 4 flights of stairs. There seemed to be a lot of complaints going on around the lobby from others. The smell was utterly horrid, as the first floor smelled entirely of used baby diapers, and the other floors of mildewy and throw-up. It was really bad. I noticed a few travelers, packing up to leave, saying its because of the smell. There was industrial-sized fans attempting to dry out carpets everywhere. The steps in the stairwell were always wet and the cement chipped off, missing treads and general bad shape. A lot of things were just unkempt and could be remedied by staff, but they seemed to be understaffed in maintenance department. Also, we had to move rooms 3 times due to A/C shorted out because of Hurricane Arthur. Hotel has potential to be very nice, if work is completed and not just band-aided over.
by A verified traveler from Yorktown,VA
OverpricedPosted Jul 8, 2014
Pros: It is situated on the ocean front.
They charged over $400.00 for a room that was extremely small and smelled very bad. The pictures of the room are not accurate. The manager and staff were very rude.
for Everyoneby A verified traveler from Maryland
The view of the ocean at sunrise is very nicePosted Jul 1, 2014
Pros: The rooms were very clean and the late morning to evening staff were very friendly and courteous. The ocean is very close not having to walk very far.
Cons: The mattress is very uncomfortable, there is know support. The hotel staff for early morning check out need to be a little bit more friendly.
Location: The hotel is very close to food and fun can't argue about that. I would recommend the ice cream place right across the street.
My husband and I were on our one year anniversary and picked this hotel because of the pictures and reviews. The hotel was nice a little bit dated but ok for a place to sleep for a couple of days. One of the dune decks were being repaired so there was only one way to the beach not that big of a deal. The best part of this hotel in my opinion would be the room, it was very updated and clean.The mattress was very uncomfortable but doable. The hotel it self was very clean and so was the pool. I did not like that you need to take two elevators to get to your room but what you gonna do.
for Everyoneby A verified traveler from Fredericksburg, Va
Great location. Good price. Hotel showing wearPosted Jun 30, 2014
Great location at a good price. The hotel is showing wear being on ocean. Paint coming off and rust in spots but they are working in it. OK place to stay
by Elizabeth from Swansboro, NC
In need of updatePosted Jun 16, 2014
Staff friendly, helpful Right on beach but access small Hotel needs updating-- hallways and rooms Bathrooms in good shape Rooms felt damp Breakfast good Wouldn't stay again bc of the old, used up feeling of the hall, rooms :(