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Winíka Alterra

2.5 star property
Hotel with free valet parking, near Misol-Ha Waterfalls

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Winíka Alterra

Reception
Garden
Family Cabin, Multiple Beds | Garden view
Breakfast, lunch, dinner served; Mexican cuisine, pool views
Deluxe Cabin, 1 King Bed | Bathroom | Shower, free toiletries, towels
Reviews
9.8

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Explore the neighborhood

Map
Carretera Palenque-Ocosingo Km 4.5, Palenque, CHIS, 29960
  • Popular LocationMisol-Ha Waterfalls2 min drive
  • Popular LocationEl Panchán6 min drive
  • Popular LocationAluxes Eco Park7 min drive
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Room options

View all photos for Family Cabin, Multiple Beds

Desk, free WiFi

Family Cabin, Multiple Beds

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 452 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Cabin, 1 King Bed

Deluxe Cabin, 1 King Bed | Desk, free WiFi

Deluxe Cabin, 1 King Bed

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Private bathroom
Free bottled water
Desk
Daily housekeeping
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

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$107 total
includes taxes & fees
May 19 - May 20
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About the neighborhood

Palenque

Winíka Alterra is located in Palenque. The area's natural beauty can be seen at Misol-Ha Waterfalls and Cascadas de Agua Azul.
Visit our Palenque travel guideOpens in a new window

What's nearby

  • Misol-Ha Waterfalls - 2 min drive
  • El Panchán - 6 min drive
  • Aluxes Eco Park - 7 min drive
  • Palenque National Park - 10 min drive
  • Palenque Archaeological Zone - 13 min drive

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 129 min drive

Restaurants

  • Tropitacos - 6 min drive
  • El Langostino - 7 min drive
  • Restaurant las Tinajas - 6 min drive
  • Claveles Pizzas - 9 min drive
  • Burger King - 6 min drive

About this property

Winíka Alterra

Hotel near Misol-Ha Waterfalls
You can look forward to a poolside bar, a terrace, and a garden at Winíka Alterra. Treat yourself to a massage or other spa services. The on-site Mexican cuisine fine-dining restaurant, Winíka, offers breakfast, brunch, lunch, dinner, and pool views. Stay connected with free in-room WiFi, and guests can find other amenities such as laundry facilities and a bar.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Wedding services, smoke-free premises, and concierge services
Room features
All guestrooms at Winíka Alterra have comforts such as furnished balconies and air conditioning, in addition to amenities like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 85 to 155 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Winíka

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

Outdoor space

  • Furnished balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 85–155 per person
  • Airport shuttle fee: MXN 2000 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Winíka Alterra Hotel Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel
Winíka Alterra Palenque
Winíka Alterra Hotel Palenque

Frequently asked questions

Does Winíka Alterra have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Winíka Alterra?

As of May 4, 2024, prices found for a 1-night stay for 2 adults at Winíka Alterra on May 21, 2024 start from $188.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Winíka Alterra pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Winíka Alterra?

Self parking and valet parking are free at this property.

What time is check-in at Winíka Alterra?

Check-in begins at 2 PM.

What time is check-out at Winíka Alterra?

Check-out is at 1 PM.

Does Winíka Alterra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2000 per vehicle applies.

Where is Winíka Alterra located?

Situated in Palenque, this hotel is 1.8 mi (2.9 km) from Misol-Ha Waterfalls.

Winíka Alterra Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 30 out of 34 reviews" "
Rating 8 - Good. 3 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 0 out of 34 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Winíka Alterra is a small, family owned hotel and resort. The property consists of eleven private cabins. They’re very well maintained and with all the amenities. The staff is very helpful, accommodating, and detailed oriented. All the meals were delicious, fresh, and locally sourced-made from ingredients found at the hotel’s on site farm. (They even make their own chocolate which is used in the duck mole, desserts, or served hot). The beds and bedding are very comfortable, The quiet, jungle environment makes for a restful stay. Our only suggestion would be to invest in entertainment options during rainy days, such as a ping pong table, card games, or family friendly board games.
Stayed 3 nights in Dec 2023

10/10 Excellent

Sandeep K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and restaurant in a natural setting 5 minutes outside of Palenque - 30 minute drive to Misol-Ha

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great staff and great food (all grown/raised on-site). It's a perfect home base for exploring Chiapas and the Palenque area. Would highly recommend.
Stayed 6 nights in Jul 2022

6/10 Okay

Maria, Houston

Traveled with family
Liked: Cleanliness, staff & service
Súper amable el personal! Pero Un poco básico el hotel.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with an excellent restaurant. The internet service was surprisingly quick and the staff were helpful. Recommended
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

PatricioA, Los Cabos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Very quiet. Incredible view. Just perfect to relax
Stayed 3 nights in Jul 2019

10/10 Excellent

Pavel, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place off the beaten path. Very friendly staff: makes everything more enjoyable. Nice small pool with eco-friendly system.
Stayed 1 night in Jul 2018

8/10 Good

luz adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017