Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
86% of guests recommend
4.1 Room cleanliness
3.7 Service & staff
3.7 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by Ruth from London

Lovely place

Posted Mar 1, 2014 on Hotels.com
Clean and delightful place with lovely staff
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 25, 2014 on Hotels.com
1 out of 5
Recommended
by Tony from Canada

promising, but...

Posted Oct 27, 2013 on Hotels.com
We were shown to our room by Marina, who was charming. It all looked very nice, nearer 4 star than 3. However the glass panel above the door lets in far too much light, hence the first star off. Next Day After our room was made we had no toilet paper, and the bathroom floor hadn't been cleaned - another star off. That night a man (owner, caretaker, boyfriend, we don't know, but not a guest) woke us up after 11pm by eating a meal outside our room with the lighton while watching TV - another Mark off. Finally, when my wife told him he was keeping us awake, he said "5 minutes". So, down to 1 star. Shame, it's potentially a very nice place, but if you run your house as a hotel, the guests have to come first.
1 out of 5
by will

Utter rubbish

Posted Aug 25, 2013
Pros: Check out time
Cons: Everything
Location: Choose another hotel in a less dodgy area!
Dirty sheets and towels, nobody around to check You in. 'Private bathroom with bidet' translated to pokey room at total other end of building with no bidet but with bucket. For this price you can do much better. Expedia should not continue to use this abysmal b&b
4 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful place, but annoying check-in.

Posted Jul 6, 2013
Pros: Everything was great but for the arrival.
Cons: It is not ok to ignore guests notices about the time they will arrive, nor not to answer their phone calls.
Location: Very convenient to take the train, regional buses, and airport bus.
White is a great hotel: beautiful bedrooms in a wonderful, designer-renovated old apartament . Why am I not giving it a 5? Because before you get to check in, they have a tendency to keep you waiting in the street while you feel like a silly tourist and you make an unlimited number of calls from you roaming cell phone (I know that I was not the only case because as I was waiting, the guy from the bar next door came to talk to me and asked if he could help yet another neglected White guest, and because other guests told me they also had had to wait for a long time before they got anyone to open the door for them). Once they come to check you in, everything is great: Francesca and Francesco are very nice, the apartment is awesome, my room was really comfy and beautifully designed.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great B&B right next to Stazione Centrale

Posted May 1, 2013
Pros: Location, comfort, decor
Cons: 2 flights of stairs and no lift.
Location: right next to the central station
NIce decoration, comfortable bed, friendly staff and good location
5 out of 5
Recommended
by A verified traveler from Northern Ireland

Luxury at top floor

Posted May 27, 2011 on Hotels.com
Very well equipped for guests. Helpful proprietors. Convenient for train and airport bus. Only drawback - the two flights of stairs to the B&B