Ratings based on 104 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice.

Posted Jun 23, 2014
The staff is excellent. The room was clean. The only issue was that since it was 110 deg, the flies wanted to be in the room. Once we killed most of them everything was great. We will stay there again. Very relaxing.
Comment from Hotel Management
Jun 26, 2014 by Manager, Hotel Management
Thank you for your visit. We appreciate your generous rating and are delighted we met your expectations for cleanliness and courteous customer service. We are glad to know you'll be staying with us again despite the unwanted vistors, and look forward to seeing you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2014
Pool is kinda small and need some cleaning but overall is great!
Comment from Hotel Management
Jun 20, 2014 by Manager, Hotel Management
Thank you for your visit! We appreciate your feedback and apologize that our pool did not meet its usual high cleanliness standards during your stay. We will definitely look into and correct the issue. We are delighted we could still earn your highest rating, and hope you will consider us again.
4 out of 5
Recommended
for Couples
by Philippe from Paris

For a romantic week-end.

Posted May 29, 2014 on Hotels.com
The place to be if you need some rest.
Comment from Hotel Management
Aug 2, 2014 by Manager, Hotel Management
Hello, Philippe. Thank you for your visit. We are glad you got some much-needed rest and relaxation and hope you will consider us again the next time you need to reenergize.
5 out of 5
Recommended
for Couples
by Terry from San Clemente ca

A VERY quiet place with lot's of charm.

Posted May 29, 2014
Location: Great golf and restaurants, especially Lavender Bristro.
Excellent and very attentive staff. We spent our 20th anniversary there and had an enjoyable time.
Comment from Hotel Management
May 30, 2014 by Manager, Hotel Management
Thank you for entrusting us with your very special occasion, Terry. We are delighted we could justify your decision to choose The Chateau, and that our staff met your expectations for courteous and professional customer service. We hope you will choose us again for your next anniversary - or any occasion! We would love to have the opportunity to show you another wonderful time.
5 out of 5
Recommended
for Couples
by Marker from Calgary

A unique experience in Palm Desert

Posted May 29, 2014
Pros: Limited number of rooms means it is quiet and the attentive staff would do anything to make you happy. "Happy hour" at the wine bar was fun too!
Location: Location is excellent, several really good restaurants within a short walk and every amenity you can imagine is a 5 minute car ride away.
If you are looking for a quiet, comfortable alternative to stay while in the Palm Desert area this is an excellent choice. While I have been to the area before and stayed at the typical golf resort properties we were looking for something a little quieter and intimate this time. The unique setting on a lake certainly adds to the appeal but the welcoming staff, the self-serve wine bar and the amazing breakfasts make the stay very enjoyable. The small size means more interaction with fellow guests which is a welcome change as well. Try something different and stay here, you won't regret doing so.
Comment from Hotel Management
Jun 6, 2014 by Manager, Hotel Management
Hello, Marker. Thank you for taking the time to share your experience. We are thrilled we could justify your decision to stay with us. We truly appreciate your highest rating and your recommendation, and hope you will give us the pleasure of hosting you again on your next visit to the California desert.
5 out of 5
Recommended
for Everyone
by Frank

Anniversary getaway

Posted May 26, 2014
The staff was great and truly dedicated to making our stay memorable. Relaxing evenings on our private patio made for a wonderful end to our day. The Woodfired pizzas and breakfast are amazing too ;-). Thank you Chris and staff for an enjoyable stay!
Comment from Hotel Management
May 30, 2014 by Manager, Hotel Management
Happy anniversary, Frank! We are delighted you selected us for your very special occasion. It was our pleasure to make sure you had a wonderful stay, and we would like to sincerely thank you for giving us your highest rating. We hope to see you again soon!
5 out of 5
Recommended
for Couples
by Kevin from NH

fantastic hotel

Posted May 16, 2014 on Hotels.com
The château was very clean. Service was outstanding. There were many restaurants nearby but the food at the château was excellent as well. It was a great way to kick back and relax and take in the beauty of the desert. Can't wait to go back!
Comment from Hotel Management
Jul 19, 2014 by Manager, Hotel Management
Thank you, Kevin! We are delighted that we met your expectations for cleanliness and excellent service. We are also happy that you enjoyed our onsite restaurant, the Bistro. Sitting on our outdoor patio overlooking idyllic La Quinta and the desert beyond while enjoying a great meal is a lovely experience. We look forward to your return!
5 out of 5
Recommended
for Business Travelers
by Reina So

Beautiful 2nd Anniversary!

Posted Apr 24, 2014 on Hotels.com
I went here on my 2nd Anniversary. And we take private shooting for me and husband ... The place were so beautiful+clean+good view~ so we enjoyed stay there.... i wish i want to go for next year as well... thank you guys and i highly recomend!
Comment from Hotel Management
Jun 28, 2014 by Manager, Hotel Management
Hello, Reina So. Thank you for staying with us on the occasion of your second anniversary. We are delighted we met your expectations and that we could earn your highest rating. We truly appreciate your recommendation and would love to see you again next year!
5 out of 5
Recommended
for Everyone
by A verified traveler

Stay during Coachella weekend

Posted Apr 20, 2014
Super romantic & idyllic. Great location. You wake up in the morning looking at he lake - right in the desert. It's a very unique and special place. They did a great job with the decoration. Great breakfast too.
Comment from Hotel Management
Apr 23, 2014 by Manager, Hotel Management
Thank you so much for your generous review. We are delighted you enjoyed your stay and thought our accommodations were something special. We truly appreciate your highest rating and hope you will consider another visit sometime soon.
4 out of 5
Recommended
for Business Travelers
by Christine from Seattle

A European Style Experience

Posted Apr 11, 2014 on Hotels.com
This hotel is really more like an upscale European B&B. Decorated in a French manner, the hotel is both small and pretty. The faciity is best for a leisure traveler as breakfast is not served until 8:00 a.m., too late for most business people. The staff worked hard to accomodate my schedule, though that was not in their normal schedule They also personally knew who I was and what I wanted, something I've rarely, if ever, encountered. I am a pool person, the small pool is best for those who want a quick dip.
Comment from Hotel Management
Jun 21, 2014 by Manager, Hotel Management
Hello, Christine. Thank you for taking the time to share your experience. We are delighted our personalized service made a positive impression, and hope you will consider a return visit.