Ratings based on 109 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice.

Posted Jun 23, 2014
The staff is excellent. The room was clean. The only issue was that since it was 110 deg, the flies wanted to be in the room. Once we killed most of them everything was great. We will stay there again. Very relaxing.
Comment from Hotel Management
Jun 26, 2014 by Manager, Hotel Management
Thank you for your visit. We appreciate your generous rating and are delighted we met your expectations for cleanliness and courteous customer service. We are glad to know you'll be staying with us again despite the unwanted vistors, and look forward to seeing you soon.
5 out of 5
Recommended
by A verified traveler

Great couples retreat!

Posted Jun 21, 2014 on Hotels.com
This place was so nice! Quiet, peaceful, beautiful and at a good price too. The breakfast they served every was delicious! Definitely a great place for couples.
Comment from Hotel Management
Aug 23, 2014 by Manager, Hotel Management
Thank you so much! We are delighted you found our accommodations to your liking and a bargain as well. We are glad you enjoyed our breakfast, and that you found our environment conducive for couples. We are thrilled we could earn your highest rating and hope you will return sometime soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 18, 2014
Pool is kinda small and need some cleaning but overall is great!
Comment from Hotel Management
Jun 20, 2014 by Manager, Hotel Management
Thank you for your visit! We appreciate your feedback and apologize that our pool did not meet its usual high cleanliness standards during your stay. We will definitely look into and correct the issue. We are delighted we could still earn your highest rating, and hope you will consider us again.
5 out of 5
Recommended
by Jeff from Fullerton

Beautiful rooms, pool and lake

Posted Jun 16, 2014 on Hotels.com
Great hotel with 13 rooms beautiful views and good price. Relaxing and cozy.
Comment from Hotel Management
Aug 23, 2014 by Manager, Hotel Management
Hi, Jeff. Thank you for your visit and wonderful review. We are delighted you found our resort comfortable and a great place to relax. We are also thrilled that we could earn your highest rating, and hope you will consider another visit soon.
4 out of 5
Recommended
for Personal Event
by Trekkey from Anaheim

Peaceful getaway

Posted Jun 14, 2014 on Hotels.com
Wonderful ambiance and quaint surroundings made this place a perfect quiet getaway! Service was wonderful, on site chef, just wish I would have been able to enjoy the breakfast, as I must have missed it. No one was there in the morning. Overall a very peaceful place to getaway. I will be back after the expansion!
Comment from Hotel Management
Aug 16, 2014 by Manager, Hotel Management
Hello, Trekkey. Thank you for your visit! We are delighted we could provide you with the peaceful getaway and personal service you were looking for, and that you found our European-style resort wonderfully quaint and atmospheric . We are sorry you weren't able to enjoy breakfast in our Bistro and will look into the reason. Thank you once again for visiting. We appreciate your generous review and look forward to seeing you soon.
5 out of 5
Recommended
by A verified traveler

Posted Jun 3, 2014 on Hotels.com
Comment from Hotel Management
Aug 9, 2014 by Manager, Hotel Management
Thank you!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

nicely kept secret.

Posted Jun 3, 2014 on Hotels.com
This place had something. Common areas were remodeled to the 9s inside. Had the pool to ourselves for a little night swimming. Breakfast was included and very good. Close knit quiet little bnb. Only problem I had in the beginning is that they say there is a tub in the bathroom and there wasn't. I later learned that only every other room has a tub. So I was disappointed in the beginning...but all in all I would say it was a great experience . Just wish I would have known about the lack of bathtub! But I honestly might have passed since I didn't know about the rest of the place and how nice it was. So maybe it was for the best.
Comment from Hotel Management
Aug 9, 2014 by Manager, Hotel Management
Thank you for taking the time to share your experience with us. We are sorry you didn't get the opportunity to relax in a bathtub during your stay, but glad the rest of our resort made up for your initial disappointment. Please request a bath suite on your next visit. We'll be happy to accommodate your needs. Thank you for your visit!
4 out of 5
Recommended
for Couples
by Philippe from Paris

For a romantic week-end.

Posted May 29, 2014 on Hotels.com
The place to be if you need some rest.
Comment from Hotel Management
Aug 2, 2014 by Manager, Hotel Management
Hello, Philippe. Thank you for your visit. We are glad you got some much-needed rest and relaxation and hope you will consider us again the next time you need to reenergize.
5 out of 5
Recommended
for Couples
by Terry from San Clemente ca

A VERY quiet place with lot's of charm.

Posted May 29, 2014
Location: Great golf and restaurants, especially Lavender Bristro.
Excellent and very attentive staff. We spent our 20th anniversary there and had an enjoyable time.
Comment from Hotel Management
May 30, 2014 by Manager, Hotel Management
Thank you for entrusting us with your very special occasion, Terry. We are delighted we could justify your decision to choose The Chateau, and that our staff met your expectations for courteous and professional customer service. We hope you will choose us again for your next anniversary - or any occasion! We would love to have the opportunity to show you another wonderful time.
5 out of 5
Recommended
for Couples
by Marker from Calgary

A unique experience in Palm Desert

Posted May 29, 2014
Pros: Limited number of rooms means it is quiet and the attentive staff would do anything to make you happy. "Happy hour" at the wine bar was fun too!
Location: Location is excellent, several really good restaurants within a short walk and every amenity you can imagine is a 5 minute car ride away.
If you are looking for a quiet, comfortable alternative to stay while in the Palm Desert area this is an excellent choice. While I have been to the area before and stayed at the typical golf resort properties we were looking for something a little quieter and intimate this time. The unique setting on a lake certainly adds to the appeal but the welcoming staff, the self-serve wine bar and the amazing breakfasts make the stay very enjoyable. The small size means more interaction with fellow guests which is a welcome change as well. Try something different and stay here, you won't regret doing so.
Comment from Hotel Management
Jun 6, 2014 by Manager, Hotel Management
Hello, Marker. Thank you for taking the time to share your experience. We are thrilled we could justify your decision to stay with us. We truly appreciate your highest rating and your recommendation, and hope you will give us the pleasure of hosting you again on your next visit to the California desert.