Family Suite, Multiple Beds | Desk, free WiFi, bed sheets
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Reviews of Glass Slipper Inn - Stanford Palo Alto

2.5 out of 5
Glass Slipper Inn - Stanford Palo Alto
3941 El Camino Real, Palo Alto, CA

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 200 reviews" "
Rating 8 - Good. 52 out of 200 reviews" "
Rating 6 - Okay. 26 out of 200 reviews" "
Rating 4 - Poor. 19 out of 200 reviews" "
Rating 2 - Terrible. 16 out of 200 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 1 night in May 2024

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service
The staff, the location.
Stayed 4 nights in Apr 2024
Response from ck on Apr 26, 2024
thank you

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large unit with comfy bed and balcony. Very nice condition. Pleasant management family. For sure staying there again. Affordable for Palo Alto Stanford area.
Stayed 2 nights in Apr 2024
Response from ck on Apr 9, 2024
Thank you

6/10 Okay

Aaron

Liked: Property conditions & facilities
Disliked: Staff & service
The staff didn’t seem so nice, he was just okay
Stayed 1 night in Mar 2024
Response from Ak on Mar 26, 2024
Thank you

8/10 Good

Sasiwirhun

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
-
Stayed 2 nights in Jan 2024
Response from Ak on Mar 12, 2024
Thank you

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The facilities and stay overall was very good. Great bargain and value. I have my suspicions re: some of the staff though unfortunately. Recommended otherwise.
Stayed 1 night in Jan 2024
Response from Ak on Jan 11, 2024
Thank you

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service
The toilet doesn’t flush properly, but it’s a decent place to sleep for the night. There’s some food options across the street.
Stayed 1 night in Jan 2024
Response from Ak on Jan 11, 2024
Thank you

8/10 Good

Sasiwirhun

Stayed 2 nights in Dec 2023
Response from Ak on Mar 12, 2024
Thank you

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023

2/10 Terrible

Jerry

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Feel unsafe in the hotel and not clean at all the service is also very bad. Had to leave after first night (3 hours after check in) because I felt unsafe. And the hotel won’t even refund for the second night.

8/10 Good

Sangeetha

Stayed 1 night in Dec 2023
Response from Ak on Jan 11, 2024
Thank you

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful, I have limited walking ability and the staff went out of the their way to help me. The room was quite large and styled very nice.
Stayed 7 nights in Nov 2023
Response from Ak on Jan 11, 2024
Thank you

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2023
Response from Ak on Jan 11, 2024
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Ak on Dec 5, 2023
thanks

4/10 Poor

Daniel

Stayed 2 nights in Nov 2023
Response from Ak on Jan 11, 2024
Thank you

10/10 Excellent

Julia, Arroyo Grande

Liked: Cleanliness, staff & service, property conditions & facilities
Owner could not be nicer and room was spacious, if bare-boned. Located on a very busy street. Off-street parking, very well lighted. Microwave, TV and fridge but no coffee pot or toiletries. Very satisfactory for a minimalist stay.
Stayed 1 night in Nov 2023
Response from Lk on Nov 28, 2023
Thank you

8/10 Good

Rachel

Stayed 1 night in Nov 2023
Response from Ak on Nov 24, 2023
Thank you

2/10 Terrible

Mina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The parking lot was too tight and I felt unsafe. The room smell bad..
Stayed 1 night in Nov 2023
Response from Ak on Nov 21, 2023
Thanks

10/10 Excellent

Clint

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Andre on Nov 12, 2023
Thank you

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Parking was difficult and stairs were required to reach any room. Checking in felt like entering a prison facility. Room was large with chairs and desk. NO COFFEE!
Stayed 1 night in Oct 2023
Response from Andre on Oct 25, 2023
Thank you

2/10 Terrible

Samuel

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from ck on Oct 25, 2023
thank you ..

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap
Stayed 1 night in Oct 2023
Response from Andre on Oct 24, 2023
Thank you

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
Yikes. I don't know if management changed since 2 years ago but this hotel has really gone downhill. My husband stayed this past weekend and had to drive out to buy his own toilet paper and water because there was nothing in the room. It also took about 35 minutes for the hot water to come in (which is sadly a waste of water too). There is no housekeeping so you clean your own room, even on a 4 night stay. Parking is extremely tight so make sure you have a tiny (Smart car) vehicle. His 4 door rental car was way too large. Won't be back.
Stayed 4 nights in Oct 2023
Response from Andre on Oct 23, 2023
Thank you ..please use maid service sign..

2/10 Terrible

Maria

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
After being onsite for 5-10 minutes and seeing the property/room we felt unsafe and kindly asked for a refund but were told we wouldn’t be getting one. So we left and drove around until we found a room in a safer area. However the man at the front desk was extremely kind.
Stayed 1 night in Oct 2023
Response from Ak on Oct 16, 2023
Thank you

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing! Very helpful and professional at all times.
Stayed 15 nights in Sep 2023
Response from Ak on Oct 16, 2023
Thank you

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stank of cigarette smoke
Property is very run down and shabby. The "non-smoking" room absolutely reeked of cigarette smoke. Water pressure in the shower is laughable, don't even bother trying to bathe. It's cheap, but not even worth that price.
Stayed 1 night in Oct 2023
Response from Ak on Oct 14, 2023
Thank you

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ak on Oct 14, 2023
Thank you ..

10/10 Excellent

Gil Maritess

Stayed 1 night in Sep 2023
Response from Ak on Oct 4, 2023
Thank you

10/10 Excellent

Kit

Traveled with family
Liked: Staff & service, amenities
I was to stay here after my husband's surgery at Stanford. Due to complications, I needed to stay in the hospital with him. The host was very kind when I called each night to explain why I was delayed. This will be my favorite place to stay from now on. The staff member's kind words helped me through the day.
Stayed 2 nights in Sep 2023
Response from Ak on Oct 3, 2023
Thank you

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023
Response from Ak on Sep 23, 2023
Thank you

6/10 Okay

Glen

Stayed 2 nights in Aug 2023
Response from Andre on Sep 19, 2023
Thank you

10/10 Excellent

Glenn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ak on Sep 12, 2023
Thank You

10/10 Excellent

Clint

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Ak on Sep 6, 2023
Thank you

10/10 Excellent

Rum, Riverdale

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Aug 2023
Response from Ak on Sep 4, 2023
Thank you

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Conscientious and helpful staff, peaceful building, easy parking, and blocks away from coffee and dining options.
Stayed 2 nights in Aug 2023
Response from Ak on Sep 6, 2023
thank you

10/10 Excellent

Farid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and specially the front desk are really friendly and helpful
Stayed 2 nights in Aug 2023
Response from Ak on Sep 3, 2023
Thank you

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious room!
Great size room and it was super clean! Wish the A/C fan would just stay on, each time it would turn off it would wake me up. However, I will come back to this hotel when I need a room again!!
Stayed 1 night in Aug 2023
Response from Ak on Aug 24, 2023
Thank You

10/10 Excellent

Stephani

Stayed 1 night in Aug 2023
Response from Ak on Sep 11, 2023
Thank you

4/10 Poor

Michael

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The door was in horrible condition. It looked like a 10 year old kid could kick it in. Electrical wires exppsed in box with no cover.
Stayed 1 night in Aug 2023
Response from Ak on Aug 18, 2023
thank you

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Ak on Aug 15, 2023
thank you

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from Ak on Aug 15, 2023
Thank you

8/10 Good

Aaron, Flushing

Liked: Cleanliness, staff & service, property conditions & facilities
easy check in
Stayed 1 night in Jul 2023
Response from Ak on Aug 11, 2023
Thank you

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t judge a book by its cover. It’s a classic hotel with a quaint, feeling the only thing different that would’ve make it more pleasant would be a coffee pot.
Stayed 1 night in Aug 2023
Response from Ak on Aug 9, 2023
thank you

10/10 Excellent

leigh

Liked: Cleanliness, staff & service, property conditions & facilities
It looks dated from the outside, but the room was really nice. Quite clean, and comfortable.
Stayed 1 night in Jul 2023
Response from Ak on Aug 4, 2023
THANK YOU

8/10 Good

Troy

Liked: Cleanliness, staff & service
Good place for the price, clearly an aged facility but practical
Stayed 1 night in Jul 2023
Response from Ak on Jul 28, 2023
Thank you

8/10 Good

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Room was cleaned, but parking was narrow and tight. There were several unused car parked in the garage.
Stayed 1 night in Jul 2023
Response from Ak on Jul 28, 2023
Thank you

10/10 Excellent

Patricia, Clovis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome
Stayed 1 night in Jul 2023
Response from Ak on Jul 27, 2023
Thank you

10/10 Excellent

Jose

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surgery visit to Stanford.
Lots of room. The bed very comfortable. Room seemed renovated. Nice and clean. Thank you. I’ll stay there again.
Stayed 1 night in Jul 2023
Response from Ak on Jul 27, 2023
Thank you

2/10 Terrible

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty and disorganized from the lobby to the room. No parking. Should not be fooling people with fake pictures and reviews. Would not stay again.
Stayed 2 nights in Jul 2023
Response from Andre on Jul 24, 2023
thank you

10/10 Excellent

Clint

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Andre on Jul 17, 2023
Thank you