I was terrified after booking this hotel and reading the reviews, BUT i was pleasntly surprised that the room was not as bad as reviews made it seem. First off.. its not a 5 star hotel.. dont treat it as such. We stayed for spring break and yes it was busy. Check in day the staff were a little stressed, but every time afterwards that i needed something ie, towels, toilet paper, they were super nice. They even gave my daughter a popsicle free. The room itself is dated. But the shower was great, bed clean, Everything worked as it should. Arrival day the elevator was broken, but it was fixed by day 2. The hotel location is excellent. No bugs in my room, I was content with my stay.