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Michele, it's delightful to hear that you had a wonderful stay at Home2 Suites by Hilton Petaluma. Our primary aim is to provide our guests with an unforgettable experience, and we're thrilled to learn that this was true for you. Thank you for your generous words, and we hope to welcome you back soon.
8/10 Good
Thomas
Apr 29, 2024
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Thomas
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 29, 2024
We appreciate your lovely rating, Thomas!The satisfaction of our guests is important to us so we can't wait to see you back again at Home2 Suites by Hilton Petaluma soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!
Thank you for the excellent rating, Ronald!Our goal is to go above and beyond to ensure our guests have a memorable experience at Home2 Suites by Hilton Petaluma! We look forward to hosting you again soon.
Roderick, it's splendid to know that you appreciated the interior design of Home2 Suites by Hilton Petaluma. We've put a great deal of thought into creating warm and inviting spaces for our guests. Your positive feedback is greatly valued. We're thrilled to welcome you back in the future.
Clarisse, thank you for your rating. We're thrilled to hear that your experience at Home2 Suites by Hilton Petaluma was outstanding. Our team is always here to ensure your stay is comfortable and enjoyable. We look forward to hosting you again in the future.
Calvin at check-in was friendly & provided options as to what floor I preferred. Easy & fast check-in.
Carrie
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 17, 2024
Carrie, we're glad to hear that you appreciated Calvin's welcoming demeanor and efficient check-in process at Home2 Suites by Hilton Petaluma. Our team members aim to provide a seamless experience for guests, and it's encouraging to hear that they're succeeding. We look forward to hosting you again soon.
10/10 Excellent
Seiko
Apr 7, 2024
Seiko
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 28, 2024
Thanks for the amazing rating, Seiko!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Home2 Suites by Hilton Petaluma!
What a nice place. refrigerator! Microwave! Utensils! I didn’t need any of these this time, but would stay here again, knowing how nice it is. thank you.
Susan
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Susan, we're thrilled to hear your enjoyable experience at Home2 Suites by Hilton Petaluma. Delighted that our room amenities added convenience to your stay. We're looking forward to welcoming you back in the future. Thank you for your review.
my daughter and 2 teenage grand kids had a very comfortable stay with just enough beds that were also very comfortable. the breakfast was done well and had something that worked for each of us to start the day!
christine
Stayed 4 nights in Mar 2024
Response from Customer Service on Apr 5, 2024
Christine, it's wonderful to hear that you and your family found the stay at Home2 Suites by Hilton Petaluma comfortable. We're delighted to know that you found our breakfast options to cater to everyone's preference in your family. We value your feedback and look forward to your next visit. Safe travels to you and your family!
The hotel is clean, conveniently located to rohnert park where we usually visit. The breakfast are decent.
thanks
Jill
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 4, 2024
Jill, it's wonderful to hear that you appreciated the cleanliness, the convenient location and the breakfast offerings at Home2 Suites by Hilton Petaluma. We strive to make our guests' stay as comfortable as possible and value your feedback greatly. Thank you!
Shuji, it's disappointing to hear your experience at our hotel did not meet expectations. We aim to provide outstanding service and are always looking for ways to improve. We hope you'll offer us another chance to serve you better in the future.
My latest stay was the third at this location and my experience was positive all three times.
Mohammad
Stayed 10 nights in Mar 2024
Response from Customer Service on Apr 3, 2024
Mohammad, it's heartening to learn that your repeated visits to Home2 Suites by Hilton Petaluma have consistently been enjoyable. We're pleased to have remained your preferred choice and we're looking forward to hosting you for a fourth pleasant stay.
10/10 Excellent
Machelle
Mar 31, 2024
Machelle
Stayed 1 night in Mar 2024
Response from Customer Service on Apr 21, 2024
Machelle, it's great to see such a high rating for Home2 Suites by Hilton Petaluma. We appreciate you taking the time to rate us and we hope to welcome you back in the future. Best wishes.
Sangeeta, it's delightful to hear that you appreciated the roomy accommodations at Home2 Suites by Hilton Petaluma. We're thrilled your stay was enjoyable and hope to have you with us again soon.
Great place to stay. Check out Lagunitas which is within walking distance.
Matthew
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 26, 2024
Matthew, it's wonderful to learn that you enjoyed your stay at Home2 Suites by Hilton Petaluma. We're thrilled that you found our location convenient and were able to appreciate nearby attractions such as Lagunitas. We hope to have the pleasure of welcoming you back in the near future.
Steve, it's great to see you had a perfect stay at Home2 Suites by Hilton Petaluma. We thank you for your high rating and hope to see you again soon for another excellent experience.
Khristin, your words are truly rewarding and it's wonderful to know you'd consider staying at Home2 Suites by Hilton Petaluma again. We're excited to welcome you back in the future. Thank you for your support.
10/10 Excellent
Katie
Mar 22, 2024
Katie
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 12, 2024
Katie, thank you for your top rating of Home2 Suites by Hilton Petaluma. We're delighted you had a fantastic stay with us. We strive to provide an excellent guest experience, and it seems we've met that mark with you. Looking forward to welcoming you back the next time your travels bring you our way!
Thank you for the fantastic rating, Angie!We strive to make all of our guests feel welcome and relaxed during their time at Home2 Suites by Hilton Petaluma! We can't wait to see you again soon.
8/10 Good
Lynn
Mar 12, 2024
Nice space in room. We stayed 5 nights. We were able to prepare some meals in the room with the partial kitchen. It was nice not to eat in restaurants every night. Staff friendly. Only issue is the hotel has an ant problem. They did move us to a different room but there were still some in that room.
Lynn
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 13, 2024
Lynn, it warms our hearts to know you found the room at Home2 Suites by Hilton Petaluma spacious and the partial kitchen convenient for your meal preparations. We are glad you appreciated the friendliness of our team members. We take your observation about the pesky little critters with the utmost seriousness and assure you that proactive measures are in place. Thank you for letting us know. We would be happy to accommodate you again in the future for another comfortable stay.
Andrew, we are delighted to read your compliments for Home2 Suites by Hilton Petaluma. Our team members take pride in maintaining clean accommodations and offering friendly service. We look forward to welcoming you back for another great experience.
Easy check in, quiet room, clean space and nice staff.
Christina
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 12, 2024
Christina, it's wonderful to hear that you enjoyed your stay at Home2 Suites by Hilton Petaluma. We're delighted that our swift check-in, clean rooms and courteous team members made your visit special. We're looking forward to welcoming you back in the near future.
Ronald, it's wonderful to hear you enjoyed the breakfast at Home2 Suites by Hilton Petaluma as we take pride in offering a delicious start to your day. Thank you for sharing your experience. We look forward to your return.
Thanks for the outstanding rating, Linda!We're delighted your time at Home2 Suites by Hilton Petaluma was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.
Wendy, we're thrilled to hear that your stay at Home2 Suites by Hilton Petaluma exceeded your expectations. Our team members strive to create a memorable experience for all of our guests and we're glad to note we hit the mark with you. We hope to host you again whenever your travels bring you back to Petaluma.
Thank you for the fantastic rating, Christina!It's outstanding you had such a wonderful experience at Home2 Suites by Hilton Petaluma. We care about the satisfaction of our guests. We can't wait to see you again soon!
Philip, it's great to hear you found the location of Home2 Suites by Hilton Petaluma to be handy and the accommodations spotless. We appreciate your high praise and hope to have the opportunity to serve you again in the future. Safe travels!
Melissa, it's wonderful to know that you found Home2 Suites by Hilton Petaluma appealing and well-maintained! We look forward to serving your accommodation needs in the future. Thanks for your feedback!
Thanks for the perfect rating, Jeremy!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Home2 Suites by Hilton Petaluma.
8/10 Good
Erica
Feb 9, 2024
Liked: Cleanliness
Erica
Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 1, 2024
Thanks for the 4/5 rating, Erica!We're thrilled you enjoyed your time at Home2 Suites by Hilton Petaluma so much! We look forward to sharing an even better experience with you soon.
Harmony, it's fantastic to hear you appreciated your visit at Home2 Suites by Hilton Petaluma. We're thrilled you found value in our updated facilities. We eagerly anticipate your return for another enjoyable experience.
Chuy, it's disheartening to learn that your stay didn't meet your expectations. We would appreciate any specific feedback which could help us understand and address your concerns better. We strive to continuously improve our guest experience and hope for another opportunity to serve you better in the future.
I choose this hotel because I've stayed at a Home2 before and liked it. This location was nice as well but I was surprised that there was no water in the room. I think a basic necessity like water should be provided instead of needing to be purchased in the lobby.
We appreciate the feedback, Jeff.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.
The place was spotless . The rooms were spacious. The breakfast was amazing with a clean spacious doing room . The staff were courteous and very helpful. Lasy breakfast was super helpful and kept everything full and clean
This is a fairly new property. Their beds and linens were the softest of our whole trip. The staff tteated my children with kindness and respect, and everyone eas always cleaning something. The breakfast attendant worked her butt off!