Ratings based on 17 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Leland

great for family or couples. Large rooms!

Posted Jan 19, 2015
The staff was friendly and helpful! Great location! Great for couples alone or with family's. Plenty of space.
3 out of 5
for Families
by A verified traveler from grand rapids

Great suite in a nice hotel downtown

Posted Oct 3, 2014
Pros: The amenities of a real kitchen (microwave, oven, plates, pots, dishes, fridge...) in the suite, the jacuzzi in the mezzanine room, the heated pool
Cons: To avoid the odor of cigarette in the room...specially when it's a non smoking One! And to have someone at the desk until 10pm instead of 8pm...
Location: Great location downtown. You can walk and visit Charlevoix easily.There is a restaurant in front of the hotel, perfect to enjoy an ice cream or a beer
The hotel is well located to visit Charlevoix without car. The heated swimming pool inside and outside was a real pleasure! But it closed at 8pm...too early when you want to enjoy it after a long day. Also, there is noone to great you after 8pm so don't forget to keep the code with you if you are not back by 8pm! The parking of this hotel is free, the breakfast in buffet is perfect for everybody. Nice stay. Just a note: even if the suite was non smoking, it smelled Cigarette inside... And we loved the Sunset on the lake...just 5mn by foot from the hotel!
4 out of 5
for Everyone
by A verified traveler

Really nice room

Posted Aug 31, 2014
Pros: The room was very nice and spacious.
Cons: We were very surprised and disappointed to find out that the pool was only open until 8pm. It also sure looked larger in the pictures.
Usually don't stay in a room this expensive, but it was for just one night so we splurged. Our two kids couldn't get over how nice the room was and that it had a loft and they had their own room (with a TV) and bathroom. However, they were grossed out by the fact that the tub was just out in the open in the loft and you would have to walk out of the shower in the all-together right into the loft. They quickly learned to ask, "Is it okay to come upstairs?" first. Too bad we weren't there long enough to fully use the kitchen. The balcony would have been really nice if it hadn't been raining.
5 out of 5
for Everyone
by A verified traveler from Rochester, MI

My new vacation spot..Summer & Winter!

Posted Aug 4, 2014
Pros: The style of the Hotel/Condo… I also loved RM 105…so sharp! And the indoor/outdoor pool!
Cons: Not a thing, everything was perfect
Location: The location is perfect, right by the Pine River, you can watch the ships come & go from Lake MI to Round Lake.
I used to own a home on Lake Charlevoix and have been searching for a new spot to call home… the Pointes North Inn will be my new destination! The Inn is beautifulled appointed, we stayed in rm 105 which is particularly comfortable and well decoratated. The location in downtown is perfect for all of your needs, they have a marina for boating, parks for walking, biking and strolling and lots of beautiful one-of-a kind shops. The staff at The Pointes Inn were very kind and helpful, the gentlemen at the front desk greeted me with a warm smile and welcome. I made a couple blunders with my reservation and the staff went out of their way to help me, they were kind & courteous.
3 out of 5
by A verified traveler from Illinois

Posted Jul 6, 2014
Pros: Good location. The bed was comfortable.
Cons: Wifi service - terrible. Condo needs updating - uncomfortable living room furniture & awkward dining table arrangement. Hot hallways.
Location: Walking, biking, shopping in downtown Charlevoix. Visit Earl Young homes. Some good nearby restaurants.
We often sat on the balcony (street view only) to enjoy the weather or visit and play cards and watch the bridge open and close for water traffic. Most days we took walks in the nearby neighborhoods thoroughly enjoying the beautiful homes of Charlevoix. We also did alot of golfing and/or shopping in other nearby towns (Petoskey and Harbor Springs) and spent a day on Mackinac Island.We used to live in Michigan and always enjoy our visits back there, especially in northern Michigan.
5 out of 5
for Everyone
by A verified traveler

Comfy hotel in the heart of town

Posted May 4, 2014
Pros: Very close to everything in town.
Very nice hotel in the heart of a beautiful little town. Within walking distance of many beautiful little shops and several restaurants from small town diners to beautiful dining for 2. Great place to stay! I had minimal interactions with the staff but all were positive. I'm very happy with my choice of where to stay.
2 out of 5
by A verified traveler

Hotel conditions

Posted Apr 26, 2014
Pros: Convenient to downtown, on the river and views of the lake
Cons: Front desk could have been more honest
Location: Great location for walking into town (good shopping and restaurants) or walking out to lighthouse area.
The hotel entrance and hall had a very musty odor and the desk clerk denied that there was any odor even though the doors were open in the lobby and the temperature was in the 50's. Luckily the room did not smell with the same odor. The televisions were not connected to cable so you could not watch TV.
5 out of 5
for Everyone
by Sarah from Petoskey Michigan

Great for the price!

Posted Feb 25, 2014
Very nice accommodations and a lovely location, very quiet. Staff was very friendly. If you're looking for a nice breakfast I would suggest going out somewhere, they didn't have much to offer at their continental breakfast.
5 out of 5
for Everyone
by A verified traveler

Great location, impressive suite.

Posted Dec 21, 2013
Pros: Tons of room, great location, helpful staff, clean room, fireplace, in room jacuzzi, well stocked, full kitchen.
Cons: There was a weird creek in the bedroom closet.
We stayed in the off season and got a great deal. The room exceeded expectations. It was a small apartment. The decor was a bit outdated, but who really cares. They were super friendly, and the place was great.
4 out of 5
for Everyone
by Don from mi.

Great Place

Posted Oct 22, 2013
Pros: Very roomy ,clean ,comfortable bed, screened in porch
Cons: General updating, older fixtures, out side building look as it needs painting.
Location: Walkable to town, great park in town, great shopping, good food. Wineries near bye.
Great location , walk to town very short distance, friendly staff , rooms were clean and very comfortable, nice screen in porch in every room to sit out in and relax. Would stay there again and a very good stay for the price .