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Reviews of The Paradise Inn

3 out of 5
The Paradise Inn
Senna road # 7, Philipsburg

Reviews

7.8

Good

Rating 10 - Excellent. 43 out of 122 reviews" "
Rating 8 - Good. 41 out of 122 reviews" "
Rating 6 - Okay. 22 out of 122 reviews" "
Rating 4 - Poor. 6 out of 122 reviews" "
Rating 2 - Terrible. 10 out of 122 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lakaisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Apr 2024
Response from TPI on Apr 28, 2024
Thank you for choosing The Paradise Inn

10/10 Excellent

Shaqukherra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay
Stayed 1 night in Apr 2024
Response from TPI on Apr 28, 2024
Thank you for choosing The Paradise Inn

10/10 Excellent

Maldon

Love it here
Stayed 1 night in Apr 2024
Response from TPI on Apr 28, 2024
Thank you for choosing The Paradise Inn

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Its a sage and quiet property. I enjoyed my time there.
Stayed 2 nights in Apr 2024
Response from TPI on Apr 28, 2024
Thank you for choosing The Paradise Inn

8/10 Good

Deejay Vybz

Stayed 2 nights in Apr 2024
Response from TPI on Apr 28, 2024
Thank you for choosing The Paradise Inn

6/10 Okay

Onika

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024
Response from The Paradise Inn on Apr 2, 2024
thank you for your feedback.

10/10 Excellent

Lattisha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Well organised and friendly enviroment i really enjoyed my stay
Stayed 1 night in Mar 2024
Response from The Paradise Inn on Apr 2, 2024
Thank you for your feedback

6/10 Okay

Anisha

Business traveler
A quick SIMPLE stay for a night!
Stayed 1 night in Mar 2024
Response from The Paradise Inn on Apr 2, 2024
Thank you for your feedback

10/10 Excellent

Stanford, Alto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin. I arrived by cab. Looks good for driving but crowded.
Stayed 1 night in Mar 2024
Response from The Paradise inn on Apr 2, 2024
thank you for your feedback

10/10 Excellent

Shanice

Traveled with family and small children
Nothing to complain about 10/10
Stayed 1 night in Mar 2024
Response from The Paradise inn on Apr 2, 2024
Thank you for your feedback

8/10 Good

Janella

Stayed 1 night in Mar 2024
Response from TPI on Apr 28, 2024
Thank you for choosing The Paradise Inn

10/10 Excellent

Jacquena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying at the Paradise Inn.
Stayed 3 nights in Feb 2024
Response from The Paradise inn on Apr 2, 2024
Thank you for your feedback

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, staff & service
Small clean room, comfortable bed, quiet. Need to be a genius to operate the tv, no microwave. I would stay here again but take their course "how to operate the tv 101, lol".
Stayed 1 night in Mar 2024
Response from The Paradise Inn on Apr 2, 2024
Thank you for your feedback

6/10 Okay

Felibea

Liked: Cleanliness
Room smelled like smoke
Stayed 2 nights in Feb 2024
Response from The Paradise Inn on Apr 2, 2024
Thank you for your feedback

6/10 Okay

Lucette

Traveled with family and small children, Traveled with family
Out dated furniture
Stayed 2 nights in Feb 2024
Response from The Paradise Inn on Feb 29, 2024
Thank you for your review.

10/10 Excellent

Shurmara, Anguilla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 2 nights in Feb 2024
Response from The Paradise Inn on Feb 29, 2024
Thank you for your review and we do hope to see you again soon.

10/10 Excellent

Alfredo

Good 👍
Stayed 3 nights in Feb 2024
Response from The Paradise Inn on Feb 29, 2024
Thank you for your review

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024
Response from The Paradise Inn on Feb 29, 2024
Thank you for your review

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The Paradise Inn on Feb 29, 2024
Thank you for your review

6/10 Okay

Anisha

Business traveler
It’s okay for a quick night.
Stayed 1 night in Jan 2024
Response from The Paradise Inn on Feb 29, 2024
Thank you for your review

10/10 Excellent

Jacquena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, I would recommend
Stayed 1 night in Jan 2024
Response from The Paradise Inn on Feb 29, 2024
Thank you for your review

6/10 Okay

Rayann

Liked: Cleanliness, staff & service
The location of this property is the main advantage. Everything else is pretty basic. Upon checking in my room key wouldn't work and needed to be replaced. I was awakened during the night many times by loud guests and my sleep was also interrupted by a lot of mosquitoes even though all of the windows were closed. This Inn is good for a 1-nighter but nothing beyond that. Location is ideal as you can walk to the fast food outlets and large supermarkets but comfort is lacking.
Stayed 1 night in Jan 2024
Response from The Paradise Inn on Feb 29, 2024
Thank you for your review

8/10 Good

Nazira

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance from convenient stores, bus and restaurants.
Stayed 1 night in Jan 2024
Response from The Paradise Inn on Jan 6, 2024
Thank you for your review

6/10 Okay

Roselyne

The hotel is very basic, hardly a three star but I liked the convenience and proximity to eating places though most are fast foods like KFC, Burger King. There is a Carrefour supermarket across the street. The bus stops are on opposite sides of the road that can take you to Maho, Marigot and pretty much anywhere you want. The first two receptionists, I met at the hotel were not friendly. A guest arrives and there's no greeting at all. The only two that were more friendly and easy to talk to with great information were Tamia and Christina.
Response from The Paradise Inn on Dec 31, 2023
We understand your comments about the hotel's basic amenities and proximity to fast food restaurants. While we strive to provide a comfortable and convenient stay for all guests, we recognize that our offerings may not meet everyone's expectations. We are always looking for ways to improve our guest experience, and your feedback is valuable in helping us identify areas for future development.

8/10 Good

MATTHEW JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
was good.
Stayed 5 nights in Dec 2023
Response from The Paradise Inn on Dec 31, 2023
Thank you for your response and we hope to see you again sometime soon

8/10 Good

Abatan

Stayed 2 nights in Dec 2023
Response from The Paradise Inn on Dec 31, 2023
Thank you for your response and we hope to see you again sometime soon

2/10 Terrible

October

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a Studio with a stove but none was in the room only a microwave, coffee maker that needed to be thrown out was rusty. Bad part is I called the propwrty directly before I booked to verify what was in the room base on pictures. It seems staff doesn't know the difference between kitchen and kitchenette. Getting an attitude for just asking questions. That wasn't even the bad part, I checked in and as usual I immediately searched the bedding huge stain on sheets told front desk housekeeping came talking about " its not dirty it's just stained" then don't put it on. Dishes need to be upgraded no sink which means you wash the dishes in the bathroom sink if you use any. Tiles are stained. The lounge chair had droppings in it as well. Really a turn off from pictures posted here. I won't recommend there to an animal mot user friendly at all.
Stayed 3 nights in Dec 2023
Response from The Paradise Inn on Dec 29, 2023
Thank you for taking the time to leave a review, even though it sounds like your experience at our accommodation wasn't quite what you were hoping for. We're really sorry to hear about the issues you encountered with the room configuration, stains on the tiles, and dishes situation. Firstly, let me clarify that while the room you booked did indeed have a stove, all our room descriptions clearly state this information. However, we completely understand that having the wrong configuration for your needs can be frustrating. When you brought this to our attention, we did our absolute best to accommodate you by offering a different room, unfortunately, due to being fully booked, this wasn't possible on the first night. We hope you can understand this challenging situation. Regarding the stains on the sheets, this is definitely not up to our usual high standards, and we sincerely apologize for this. We'll be sure to address this with our cleaning team immediately to ensure it doesn't happen again. As for the dishes, while guests are welcome to wash their own if they prefer, we also have separate provisions for our cleaners to take care of this, which was the case during your stay. We understand that your overall experience fell short of expectations, and we truly apologize for the inconvenience these issues caused. To acknowledge your disappointment, we offered a full refund for the last two nights of your stay, which you denied. We hoped this gesture helped demonstrate our commitment to guest satisfaction. We take all feedback seriously, and your comments will help us to improve our services and ensure other guests have a smooth and enjoyable stay. We really appreciate you bringing these issues to our attention, and we hope you'll give us another chance in the future to show you the excellent hospitality we strive for.

2/10 Terrible

Alicia

Stayed 1 night in Dec 2023
Response from The Paradise Inn on Feb 29, 2024
Thank you for review

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from The Paradise Inn on Dec 13, 2023
Thank you for your review Roxanne!

6/10 Okay

Jahmorla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A plus fir convenience. Everything you n Ed is in walking distance and if its a long distance errand, the bus stop is literally across the street.
Stayed 3 nights in Nov 2023
Response from The paradise inn on Dec 8, 2023
Thank you for your response and we hope to see you again

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Cute one night stay
We chose Paradise Inn since we were getting in late and our timeshare condo wouldn't be available until the next day. We wanted a location away from the airport and casino noise but close to our next property. Paradise was comfortable and clean. Bed, linens, and towels were all new. Don't you just love fluffy new towels? Shower had hot water on demand, so plenty for a nice hot shower after a very long day of travel. It's our first time on St Maarten so didn't realize our iphone maps would not work on the island. This property was a bit hard to find, so make sure to get driving directions before you arrive. There are fast food places within a block and the market is directly across the street. Best of all were the delightful employees. I can't tell you our mood after airplane mechanical issues, delayed flights, rush hour traffic getting out of the airport and trying to find the hotel after dark without our iphone maps (Google maps works on St Maarten). Our resourceful and super friendly check in lady helped guide us directly to the hotel drive way and waited outside to welcome us in. She was so sweet and understanding. What a delight! She had us checked in within minutes, helped us with parking, let us know about the gated property with security. If you are looking for a 5 star resort, this probably isn't the place for you. But if you are looking for an island friendly, clean and comfy Caribbean hideaway, you'll find it at the Paradise Inn.
Stayed 1 night in Dec 2023
Response from The paradise inn on Dec 8, 2023
Thank you for your response and we hope to see you again

10/10 Excellent

Daneth

Stayed 2 nights in Sep 2023
Response from The paradise inn on Dec 8, 2023
Thank you for your response and we hope to see you again

8/10 Good

Liedtke

Stayed 8 nights in Jul 2023
Response from The Paradise inn on Sep 5, 2023
Thank you for your review

10/10 Excellent

Ebun

Liked: Staff & service, property conditions & facilities
The hotel is wonderfullly tucked away and brilliantly represents St Maarten. The staff are wonderful and price wise is great value for money
Stayed 15 nights in Jul 2023
Response from The Paradise Inn on Jul 18, 2023
Thank you for your review and we hope to see you again

8/10 Good

Sandra

Stayed 1 night in Jun 2023
Response from The Paradise Inn on Jul 18, 2023
Thank you for your review

10/10 Excellent

wendy

Stayed 8 nights in Jun 2023
Response from The Paradise Inn on Jul 18, 2023
Thank you for your review

10/10 Excellent

wendy

Stayed 7 nights in Jun 2023
Response from The Paradise Inn on Jul 18, 2023
Thank you for your review

8/10 Good

wendy

Stayed 4 nights in Jun 2023
Response from The Paradise Inn on Jan 6, 2024
Thank you for your rating Wendy

10/10 Excellent

MERVYN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Location and friendliness of staff
Stayed 1 night in May 2023
Response from The Paradise Inn on Jun 1, 2023
Thank you for your response Mervyn

8/10 Good

Maeva

Stayed 7 nights in Apr 2023
Response from The Paradise Inn on Jun 1, 2023
Thank you for your response Maeva

10/10 Excellent

lobana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the outlet doesn't work
Stayed 5 nights in Apr 2023
Response from The Paradise Inn on May 3, 2023
Thank you for your response review. We will look into this matter.

8/10 Good

melanie

Stayed 1 night in Apr 2023
Response from The Paradise Inn on May 3, 2023
Thank you for your review

10/10 Excellent

Daiana

Stayed 3 nights in Apr 2023
Response from The Paradise Inn on May 3, 2023
Thank you for your review

10/10 Excellent

DEBBY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was comfortable. Staff was pleasant
Stayed 1 night in Apr 2023
Response from The Paradise Inn on May 3, 2023
Thank you for the review Debby.

10/10 Excellent

Eartha

Stayed 7 nights in Apr 2023
Response from The Paradise Inn on Apr 11, 2023
Thank you for your response Eartha

10/10 Excellent

Kerri-Ann

Stayed 3 nights in Mar 2023
Response from The Paradise Inn on Apr 5, 2023
Thank you for your feedback.

10/10 Excellent

Kadesa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and cozy.
Stayed 1 night in Mar 2023
Response from The Paradise Inn on Apr 5, 2023
Thank you for your response Kadesa

4/10 Poor

Monicia

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were very small and not to me and my party’s liking. There was a used soap in our bathroom.
Response from The Paradise inn on Apr 5, 2023
Thank you for your feedback. We will ensure housekeeping not overlook these small details in the future.

2/10 Terrible

Wayne

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Towels werent changed everyday ,bed was not made everyday. We feel like we were bothering them. We didnt feel welcome. I booked Guest House Based on Recommendation. When we arrived the Young lady was nice and welcoming, when the room was ready an older lady gave us a room filled with water in the floor, we asked for a room changed and we were targeted after that. I would not stay there again.
Stayed 3 nights in Mar 2023
Response from The Paradise Inn on Mar 25, 2023
Thank you for your review Wayne. Like many guest house, we do not offer room service every day, however once it is requested or the towels are asked for, it is granted.