Lobby lounge

Reviews of Drury Inn & Suites Phoenix Chandler Fashion Center

3 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1028 out of 1211 reviews" "
Rating 8 - Good. 133 out of 1211 reviews" "
Rating 6 - Okay. 29 out of 1211 reviews" "
Rating 4 - Poor. 9 out of 1211 reviews" "
Rating 2 - Terrible. 12 out of 1211 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Check in went great with Celeste.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Large room. Nicely updated. Above average basic hotel breakfast. A great stay.
Stayed 1 night in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Elwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ambiance was very pleasing
Stayed 3 nights in Feb 2024

10/10 Excellent

George

Traveled with partner
Great
Stayed 1 night in May 2024

10/10 Excellent

Katherine

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was clean, everyone was friendly and was very comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff across the board. Clean hotel, comfortable rooms, great amenities.
Stayed 2 nights in May 2024

10/10 Excellent

Robert, Prescott Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy hour is the best time
Stayed 1 night in May 2024

10/10 Excellent

Calvin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property I enjoyed the snacks and breakfast and the free beverages.
Stayed 3 nights in May 2024

10/10 Excellent

Jay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at this chain often, never disappoints
Stayed 1 night in May 2024

10/10 Excellent

Randall

Traveled with partner
My request for a specific room location was honored. After this; nothing else mattered. 10 stars!!
Stayed 2 nights in May 2024

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Previous reviews are very accurate. Convenient to get to, located near junction of two major highways but still very quiet and easy to drive to other locations. I can see why it is rated so highly on Expedia. Also, the daily rate was very reasonable.
Stayed 1 night in May 2024

10/10 Excellent

Orel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Terri

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near the hospital
Stayed 1 night in May 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to hospital
Stayed 1 night in May 2024

10/10 Excellent

Lawrence, Simi Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2024

10/10 Excellent

Shannan, Tucson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff member, including the housekeeping, were so friendly and welcoming. Property was very clean, rooms were extremely comfortable with all the amenities you need and more. The free drinks, free breakfast and free dinner was over the top amazing.
Stayed 2 nights in May 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!!!
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

RICHARD

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come on. Businesses almost every week and the locations and properties are all great
Stayed 1 night in Apr 2024

10/10 Excellent

Shalako

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
This property was so clean - it sold me immey
Stayed 2 nights in Apr 2024

8/10 Good

Phung

Traveled with family
Liked: Cleanliness, property conditions & facilities
The complementary breakfast and snacks
Stayed 1 night in Apr 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great free brekfast abd gaoky hour food ad drinks broom was great nice and ckean and comfortable. Service was friendly and very good. Definitely a place i will stay again
Stayed 1 night in Apr 2024

8/10 Good

Christopher

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Great experience and will definitely come back again. The staff were all very friendly and the breakfast was great. The added bonus of dinner and drinks include was awesome. The only issue we had was the pool. It was green and you couldn’t see the bottom. My kids were disappointed as we didn’t let them go in. We saw them trying to balance it with chemicals but it was not looking good.
Stayed 3 nights in Apr 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!! Great breakfast!
Stayed 2 nights in Apr 2024

10/10 Excellent

Jorge, San Diego

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the Drury whenever I can. It is clean, and the staff is friendly. Apart from that, the value you receive by not having to leave the hotel for breakfast, and the afternoon kickback is the best with the complementary drinks.
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, room was great.
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
….
Stayed 4 nights in Apr 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good breakfast
Stayed 2 nights in Apr 2024

10/10 Excellent

Kathy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Tasty hot breakfast. Hotel was clean and front desk always friendly and helpful
Stayed 3 nights in Apr 2024

10/10 Excellent

Jiezyl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is accessible to shopping centers and other nearby attractions. We like the "happy hour" where snacks are being served from 5:30pm to 7pm.
Stayed 1 night in Apr 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Apr 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet.
Stayed 1 night in Apr 2024

8/10 Good

perry

Liked: Cleanliness, staff & service, property conditions & facilities
easy access
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Traveled with partner
This hotel is just right. We found it to be sparkling clean and beautifully maintained. We so appreciated the amenities one usually doesn’t get in a facility in this price range, especially the 24/7 coffee and extensive hot breakfast offering. We were pleasantly surprised and impressed.
Stayed 1 night in Apr 2024

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was simply wonderful! Meals were just right, staff was super friendly. Everything was convenient, clean and right about Drury inn
Stayed 4 nights in Apr 2024

10/10 Excellent

Eric Van

Stayed 1 night in Apr 2024

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Apr 2024

6/10 Okay

Terri

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
No housekeeping offered for a four night stay. I asked for towels and trash to be removed and 4 hours latter no towels. I had to walk to the front desk and ask carrying up towels toilet paper and Kleenex. Not the service I was expecting on vacation.
Stayed 4 nights in Apr 2024

10/10 Excellent

eve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast, evening hors d'oeuvres and nightly drinks. My only complaint was that breakfast was exactly the same every day.
Stayed 4 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The dinning experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Kathleen, Mandeville

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Drury Inn in Chandler, AZ was the cleanest hotel I’ve ever stayed in in my 72 years!!! I’m talking immaculate. The amenities were wonderful and entire staff was friendly and very professional. Enjoyed our stay immensely. Thank you Drury Inn 💕💕💕
Stayed 2 nights in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the hotel was clean and the food in the resturant was good!
Stayed 1 night in Apr 2024

10/10 Excellent

Michael, Wooster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excllent stay!
Stayed 3 nights in Mar 2024

10/10 Excellent

Abel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Vonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had some special needs and the staff went above and beyond to accommodate. The happy hour was a nice surprise too!
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had everything we needed, plus they feed you breakfast and dinner! Pool with plenty of loungers and hot tub. Staff was very nice.
Stayed 4 nights in Mar 2024

10/10 Excellent

Darrell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was our first time staying at a Drury Inn. We were very happy with all the amenities they have. Free snacks, drinks and breakfast were all outstanding. The staff were friendly and very helpful. The parking was great, the pool and hot tub were clean and perfect. 5 stars in our opinion, we will stay here every time we are in town!
Stayed 4 nights in Mar 2024