Phoenix Vacations from $326

The property is in an excellent location, between the airport and Syracuse University. It took us about the same amount of time to get everywhere we needed to go. Rideshares found it easily. Unfortunately, other guests were loud in the afternoon and late into the evening. Smoke seeped into our room from whatever neighbors were smoking various substances. Make sure you note 454 JAMES, not E James. Front desk was always friendly and helpful. Bed was comfy. Room was a bit small but it worked for us.

There’s was some foot noise above my room.

Room was in good condition. Television channels of interest were very limited.

Friendly staff easy check in

The first room was immaculate, until I turned on the light in the bathroom. The tub was dirtied with hair and other particles, so the wonderful staff switched my room. The second room was very clean, except for an odd stain on the wall, and the fitted sheet on the bed was inside out. The staff at the front desk was lovely, and the driver of the airport shuttle was also very friendly. While I would expect a more seamless check in in the future as well as a clean room from top to bottom, I was still happy with my experience and would stay at the hotel again.