Find All-inclusive Resorts in Pigeon Forge, TN

Staff communication was excellent due to arriving late for check-in. Did not encounter any issues during our stay.

Nice, clean, fairly new, and convient property. We arrived in the afternoon, so i assume they werent as staffed as they would be peak hours. The lodge staff member helping the family ahead of us was awesome and gave a wealth of knowlege about the area and resort. Thankfully i listened to their group as i waited over 15mins in line that was only us and them until our staff member came and assisted us. She gave us nothing for info and really had short answers for our queations like she was ready to go home or an inconvenience. Property is nice but i dont think the web sites convey enough how big the property is. There must be 100 condos on this small side of a hill with each having 6-12 units in them. Parking is pleantiful but every space fills by evening. I also would have liked to have been able to pick or have an option of where our accommodations were. There are buildings to stay at the base of the hill - and there are places to stay at the top that have great views! Ours was by the road and noisy most of the night. I will warn it is a STEEP drive up and be sure you have good breaks to drive down. 3 pools besides the waterpark all of which are quite small. House was nice and clean and lovley bedding and wonderful big heavy pillows! BIGGEST surprise was the added $30 night resort fee. It is at the bottom of expedia mentioned when i went back but you might miss that. I asked whats it for, staff saidforselfparkingREALLY

This property is in the perfect location! The staff were amazing and everything was top notch! I loved the beachy, Jimmy Buffett vibe so much! The valet parking staff were incredible when I had an issue with self-parking. I wish I had got the lady's name we dealt with because she definitely deserves a shout out! The roof top bar and pool were incredible. The view from there was awesome! Shopping and restaurants were so convenient. The toilet paper needs to be upgraded! It was the thinnest I think I've ever encountered at a nice hotel! And the only other negative was the fireplace in the room had a sign on it that said, "Fireplaces Off May 1st - Oct 1st". That was disappointing... being able to turn it on and enjoy the glow (even if there was no heat) would have put the stay over the top. Overall, I would give this hotel 4.8 stars (out of 5) and would definitely recommend and stay again!

Helpful staff, clean property

Everything was great…except housekeeping. Left dirty glasses in the room, didn’t replenish coffee, didn’t replace complimentary water…after leaving a nice tip on day 1.