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Reviews of TownePlace Suites by Marriott Pleasanton

3.5 out of 5
TownePlace Suites by Marriott Pleasanton
7260 Johnson Drive, Pleasanton, CA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 8 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 0 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 0 out of 9 reviews" "

9.8/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very friendly and helpful House keeping was awesome Maintenance guy was super Gentleman that took care of the breakfast service gave an generous presentation and very accommodating The beds were so comfortable! Slept very well
Stayed 2 nights in May 2024
Response from Vincent on May 15, 2024
Dear Diane,on behalf of the entire hotel team, I want to thank you for your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

10/10 Excellent

Annie

Liked: Staff & service, property conditions & facilities
Brand new, beautifully clean, very kind front desk staff! Even let me check in early and helped me with all my stuff. So kind! Thank you!
Stayed 1 night in May 2024
Response from Vincent on May 15, 2024
Dear Annie, on behalf of the entire hotel team, I want to thank you for your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Vincent on May 15, 2024
Dear Sarah, on behalf of the entire hotel team, I want to thank you for your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

10/10 Excellent

Mark

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the size of our room. Our room attendants were outstanding. Erica and Danica. The breakfast was a nice touch and we found it close to a mall and a few restaurants. Great staff!
Stayed 3 nights in Apr 2024
Response from Vincent on Apr 22, 2024
Dear Mark, on behalf of the entire hotel team, I want to thank you for your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

10/10 Excellent

Virginia, Folsom

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were spacious and had everything we needed.The property was spotless & staff was great - will definitely stay here again !
Stayed 1 night in Apr 2024
Response from Vincent on Apr 15, 2024
Dear Virginia, On behalf of the entire hotel team, I want to thank you for your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

10/10 Excellent

Alan

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and friendly.
Stayed 3 nights in Apr 2024
Response from Vincent on Apr 12, 2024
Dear Alan,On behalf of the entire hotel team, I want to thank you for your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very nice staff.
Stayed 2 nights in Apr 2024
Response from Vincent on Apr 12, 2024
Dear Laura,On behalf of the entire hotel team, I want to thank you for your feedback. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most - you! Your feedback has been shared with the entire staff as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!