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Reviews of Whalers Rest Motor Inn

3 out of 5
Whalers Rest Motor Inn
714 Henty Highway North, Portland North, VIC

Reviews

8.6

Excellent

Rating 10 - Excellent. 158 out of 359 reviews" "
Rating 8 - Good. 155 out of 359 reviews" "
Rating 6 - Okay. 32 out of 359 reviews" "
Rating 4 - Poor. 7 out of 359 reviews" "
Rating 2 - Terrible. 7 out of 359 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean and quiet
Stayed 1 night in Mar 2024

8/10 Good

Howard

Traveled with family
Liked: Cleanliness
Bathroom is outdated and gloomy
Stayed 1 night in Jan 2024
Response from whalers team on Feb 7, 2024
Dear guestThankyou for your feedback . we appreciate it.

6/10 Okay

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Facilities to make a coffee, but the kettle would not fit under tap in the bathroom so made that a little tricky. Overall ,a pleasant and comfy stay.
Stayed 1 night in Jan 2024
Response from whalers team on Jan 21, 2024
Dear Guest we appreciate your feedback . we will look into other option for leaving guest a Jug or something which would assist them to fill kettle . ThankyouKind regards

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ng on Jan 11, 2024
Dear Guest Thankyou for your feedback we appreciate it. we will look forward to Host you again at our Motel RegardsNav

2/10 Terrible

Paul

Stayed 1 night in Dec 2023
Response from NG on Jan 11, 2024
False reviewnever stayed at our premises and made error in his booking but could not get refund from Expedia Guest putting his frustration out because can get them to post review even if its not true

2/10 Terrible

tal

Stayed 1 night in Jan 2024
Response from Ng on Jan 11, 2024
Never stayed , gave false credit card details and once reservation got cancelled got abusive to staff False review

8/10 Good

Carmel

Liked: Cleanliness
Stayed 3 nights in Dec 2023
Response from NG on Jan 11, 2024
Dear Guest Thankyou for your feeback we appreciate it kind RegardsWhalers Team

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay if you like worms...
They had worms and other wriggly stuff living in the couch. Need I say more...
Stayed 1 night in Dec 2023
Response from whalers on Jan 6, 2024
Dear Guest Thankyou for your feedback we would like you to inform that how you had 3 guests on top of your reservation and refused to pay, At the same time also mentioned you finformed staff after they had your kids on footage that you and you kids would be able to sleep on floor doesnot matter.

4/10 Poor

Mathew De

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the reception was always unattended. Looks like a ghost town. Owner was busy doing renovation works away from reception in one of the rooms. Location was too far from city. Food, drinks and shopping was only available by car. Certainly not to be recommended @$113.00 per night! Carpet had granite pebbles and hurriedly vacumed. Room was comfortable.
Stayed 1 night in Dec 2023
Response from Whalers Team on Dec 14, 2023
Dear Guest i would like you to mention in your review how your wife and your husband entered in private property even though after enormous signages post check in. you booked 1 room, had 4 adults, refused to pay any extra charges as per policy treated reception staff like rubbish, swore on their face. How it is expected for a motel staff to let them check in with 4 adults in 110 when it was never declared and then expects staff to ignore it. Husband agreed to pay cash, but wife abused husband and staff at same time at reception while checking in. locations are clearly mentioned on all sites, we always recommend our guests to check our location prior booking.

8/10 Good

George

Stayed 3 nights in Nov 2023
Response from whalers team on Dec 14, 2023
Dear Guest we appreciate your feedback. Thankskind RegardsWhalers Team

8/10 Good

Carmel

Stayed 2 nights in Sep 2023
Response from whalers team on Dec 14, 2023
Dear Guest we appreciate your feedback Thankyou Kind RegardsWhalers Team

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from whalers on Jan 11, 2024
Dear Guest Thankyou for your feedback we really appreciate it helps us to Improve everytime Kind Regardswhalers team

8/10 Good

Katja

Liked: Cleanliness, staff & service
Quiet and comfy.
Stayed 4 nights in Aug 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Large carpark
Stayed 2 nights in Jul 2023

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Just needed a bed and it was clean & comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, Very impressed, Friendly staff, Great location, Dont hesitate to stay, Book now.
Stayed 1 night in May 2023

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in great condition, lovely spot to stop. Many thanks to Tracy - friendly and helpful - made the vist a standout, thanks Tracy!
Stayed 2 nights in May 2023

10/10 Excellent

Maureen

Traveled with partner
Liked: Cleanliness, staff & service
Kind helpful staff. Cabin was spotless. Only complaint the aircon remote was very high for us elderly people
Stayed 2 nights in Mar 2023

6/10 Okay

Dion

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2023

10/10 Excellent

Caitlin

Stayed 1 night in Mar 2023

8/10 Good

Gavin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and quiet, nice place, good for fisherman with boats
Stayed 1 night in Mar 2023

4/10 Poor

Paula

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No clean
Stayed 1 night in Feb 2023

10/10 Excellent

Roger

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Stayed 1 night in Jan 2023

8/10 Good

phillip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the edge of town, and for me, convenient to head straight out of town the next morning to Port Macdonnel.

6/10 Okay

Carola

Liked: Cleanliness, staff & service
Disliked: Amenities
Spacious room. Room was very outdated. Very old and worn out carpet and furniture. Could do with some updated furniture and renovation. The bathroom was renovated.

8/10 Good

Celeste

Stayed 1 night in Sep 2022

8/10 Good

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and quiet. Is 4 km from Portland CBD. Inexpensive.
Stayed 1 night in Sep 2022

10/10 Excellent

Tooa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Ib Asbjorn

Stayed 1 night in Aug 2022

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious clean room. The staff were great with a smooth checkin.
Stayed 1 night in Jul 2022

10/10 Excellent

Pieter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very good motel. The rooms are nice and clean and spacious . The owners too, are very friendly people and I thought the rates were excellent.No complaints at all. I have stayed there before and will happily stay there again.
Stayed 3 nights in Jul 2022

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean and lovely comfortable room.
Stayed 1 night in Jul 2022

6/10 Okay

Gina

Traveled with family
Very dated room with very old air conditioner that rattled constantly. We had to go to the office to get enough towels, plates and glasses for the number of people we booked for. Notes everywhere telling you what not to do...
Stayed 1 night in Jul 2022

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable
Love my colourful shower! Comfortable room, the motel seems to be in the process of being done up. We were pleased with our stay at Portland.
Stayed 1 night in May 2022

8/10 Good

Deborah

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
The property had everything we needed for 1 night. It was comfortable. The only complaint I have would be the noisy air conditioning. Overall a good experience.
Stayed 1 night in Apr 2022

10/10 Excellent

Mark

Stayed 1 night in Apr 2022

10/10 Excellent

Jessica

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here always a good experience. Staff are very friendly and accommodating. Always my first choice on our regular trips to Portland with or without the kids :)
Stayed 2 nights in Apr 2022

2/10 Terrible

Peter

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
room was average , bbq was rusty and dirty . the only good part was the bed , very commfey
Stayed 1 night in Apr 2022

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, clean and comfortable, no hassles!
Stayed 1 night in Mar 2022

10/10 Excellent

steven

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 1 night in Feb 2022

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat and clean room very friendly staff will stay there again
Stayed 1 night in Mar 2022

8/10 Good

Iranee

Traveled with family
Liked: Cleanliness, staff & service
Very helpful staff
Stayed 2 nights in Feb 2022

8/10 Good

Harmander

Stayed 2 nights in Dec 2021

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location
Stayed 1 night in Oct 2021
Response from whalers team on Jan 12, 2022
Dear Guest Thankyou for your Positive Feedback. we appreciate it Regards Whalers Team

8/10 Good

Gary

Liked: Staff & service, property conditions & facilities
Very quiet and cosy,very nice and would recommend.
Stayed 1 night in Nov 2021

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Stewart

Stayed 1 night in Jun 2021
Response from whalers team on Jun 15, 2021
Dear Guest Thankyou for your feedback. we really appreciate it

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean motel friendly service. Would stay again
Stayed 1 night in May 2021
Response from whalers team on Jun 15, 2021
Dear Guest Thankyou for your feedback we really appreciate it