Exterior

Reviews of Forest Villas Hotel - Prescott

3 out of 5
Forest Villas Hotel - Prescott
3645 Lee Cir, Prescott, AZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 622 out of 1005 reviews" "
Rating 8 - Good. 230 out of 1005 reviews" "
Rating 6 - Okay. 75 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 36 out of 1005 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mehmet, Redmond

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Deanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service. Beautiful atmosphere
Stayed 3 nights in May 2024
Response from FVH Manager on May 10, 2024
Thank you for your comments Deanna.

10/10 Excellent

Sherry Xiaofeng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs, everybody cares to make guests stay a good one. Breakfast area is really enjoyable with very good breakfast options.we only stayed one night, the morning sunrise out of our window was beautiful
Stayed 1 night in Apr 2024
Response from FVH Manager on May 7, 2024
Thank you for your kind words Sherry.

4/10 Poor

Donald

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
I made my reservations approximately 3 week in advance. My room was across the hall from where they were jack hammering and it was very noisy and the workers kept slamming the door as they were entering and exiting the room. I was not able to enjoy my vacation due to the excessive noise and was not able to relax. I had to have the tv turned up almost all the way enable to hear what i was watching. The morning breakfast was not good, the eggs were like rubber and the sausage were cold. Overall a bad experience would not recommend to anybody nor would i choose this place again
Stayed 2 nights in Apr 2024
Response from FVH Manager on May 2, 2024
Hello Donald - We apologize the you did not have a good experience. Please always let us know when you are with us as we would have moved you to another room and done everything we could to remedy the issue. Our bathroom renovations are nearly over and other than demo days have have not been loud or problematic. Again, we are very sorry.

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy Hotel in the mountains of Prescott Az. Coffee 24-7and full morning Breakfast which was well staffed. Music, made it very nice during our coffee and tea times.
Stayed 2 nights in Apr 2024
Response from FVH Manager on May 1, 2024
Thank you for your review Adrian. We are so glad that you enjoyed your stay.

10/10 Excellent

Brenden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 26, 2024
Thanks Brenden.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice hotel located near to shopping and where I needed to go.
Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 26, 2024
Thank you for your comments Scott.

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exactly what you want and expect. Kind, curteous, and efficient. The jacuzzi rooms are the way to go. We have stayed here a few times and will again.
Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 25, 2024
Thank you so much for your comments, Dean, and for being such a valued return guest.

6/10 Okay

Tammy

Traveled with group
Disliked: Cleanliness, property conditions & facilities
No hook in bathroom toilet area for clothes or towels. Maids took dirty towels and didn’t replace them all. We had to go ask at the desk for them. They did walk them to the room as we were leaving out for the evening which was nice. Didn’t replace soaps for our second night. Had to ask for that too. Toilet paper roll was hard to open and we had roll on top of it and when they cleaned they didn’t even put it on the holder for us. Room didn’t look the cleanest. Dust on the dresser and kitchenette area.
Stayed 2 nights in Apr 2024
Response from FVH Manager on Apr 25, 2024
Hello Tammy - Our deepest apologies for failing to provide you with our proper housekeeping services. We will continue training our team to provide a clean and comfortable experience.

10/10 Excellent

Alana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Convenient to both downtown Prescott and the outskirt shopping centers.
Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 24, 2024
Thank you so much Alana.

6/10 Okay

Walter, Longmont

Disliked: Staff & service
Stayed 3 nights in Apr 2024
Response from FVH Manager on Apr 24, 2024
Hi Walter - Please always feel free to ask for what you need or let us know what we can do to make your stay a better one.

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful
Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 19, 2024
Thank you for your comments Kim.

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice lobby to relax in by the fireplace. So pleasant. Nicely kept grounds.
Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 18, 2024
We appreciate your comments Patricia.

6/10 Okay

Georgette

Traveled with partner
The breakfast was excellent.
Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 18, 2024
Thank you Georgette.

8/10 Good

Renee

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was friendly and responsive. The shower was newly remodeled and really nice! I was surprised there was no hairdryer in the room but they brought me one when I asked. I was also surprised that there was no microwave in my room; I guess I didn't read up on the list of amenities.
Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 18, 2024
Thank you for your review Renee. You are one of the first people to stay in a room with a newly renovated bathroom - we are so thrilled that you liked it! Our standard rooms don't have microwaves, but you can request one as we have several that are available on a first-come, first served basis.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay.
Stayed 2 nights in Apr 2024
Response from FVH Manager on Apr 18, 2024
We are so glad that you enjoyed your stay Charles.

10/10 Excellent

Leonard

Stayed 1 night in Apr 2024
Response from FVH Manager on May 1, 2024
Thanks Leonard.

10/10 Excellent

Amy

Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 26, 2024
Thank you Amy.

2/10 Terrible

Richard C, Providence

Stayed 1 night in Apr 2024
Response from FVH Manager on Apr 24, 2024
Richard - Please always ask us for what you need or let us know what we can do better so that you can have a positive experience.

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful! It’s like walking into an old classic Hollywood Hotel. A sweeping staircase with gorgeous crystal chandeliers. A fireplace in the lounge room along with fresh baked cookies and a beautiful tiled fountain in the front. Rooms were clean and very comfortable. The staff was very helpful and friendly! We definitely will pick this hotel next time we’re in Prescott!
Stayed 2 nights in Mar 2024
Response from FVH Manager on Apr 2, 2024
What wonderful comments, Dorothy. Thank you for sharing them and we can't wait to see you again!

10/10 Excellent

monique

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the homemade cookies. Staff were so very helpful! Lovely!
Stayed 1 night in Mar 2024
Response from FVH Manager on Apr 2, 2024
Thank you for your comments Monique!

10/10 Excellent

Rhianna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and staff were friendly and helpful, our stay was great and we plan to be back if we vacation in Prescott again.
Stayed 2 nights in Mar 2024
Response from FVH Manager on Mar 29, 2024
Thank you so much Rhianna - we appreciate you!

10/10 Excellent

Linda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the older, elegant atmosphere!
Stayed 1 night in Mar 2024
Response from FVH Manager on Mar 26, 2024
Thank you so much for your comments Linda.

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FVH Manager on Apr 4, 2024
Thank you Kristina.

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !!!!!
Stayed 2 nights in Mar 2024
Response from FVH Manager on Mar 26, 2024
Thanks Lora!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Always an enjoyable stay. The property is well taken care of. Katie was especially pleasant and helpful when checking in.
Stayed 1 night in Mar 2024
Response from FVH Manager on Mar 26, 2024
Thank you for your thoughts Daniel. We appreciate your review.

10/10 Excellent

Debbie

Traveled with partner
Feels very comfortable
Stayed 2 nights in Mar 2024
Response from FVH Manager on Mar 26, 2024
Thank you Debbie - our guests' comfort is very important to us.

10/10 Excellent

Gerard

Stayed 1 night in Mar 2024
Response from FVH Manager on Apr 8, 2024
Thank you Gerard.

10/10 Excellent

Terrence, Phoenix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice and quiet and the staff is very friendly. Go here at least once a year and will continue to
Stayed 2 nights in Mar 2024
Response from FVH Manager on Mar 19, 2024
Thank you for being such a valued returning guest Terrence.

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Katie was very helpful and went above and beyond to male sure we had an enjoyable stay. She was sincerely welcoming and helpful. The housekeeping staff and other staff were also helpful. Breakfast was excellent! The lobby seating and fireplace gave us a fun place to gather at night to talk and play games.
Stayed 2 nights in Mar 2024
Response from FVH Manager on Mar 19, 2024
Thank you for your lovely comments Erica.

10/10 Excellent

Jo Ann

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was close to everything, pet friendly and front desk Diane was very friendly and accommodating. She explained everything and even provided us lists of where to go in Prescott. Hotel has good breakfast, and complimentary cookies and coffees all day. Thank you, I will definitely come back and will recommend this hotel to friends and family.
Stayed 1 night in Mar 2024
Response from FVH Manager on Mar 19, 2024
Thank you for your kind words Jo Ann.

4/10 Poor

Dean

Business traveler
Disliked: Cleanliness
The property is run down. Simple things like towel racks were broken. My bathroom was pretty dirty and smelled bad. I do not think the sink and toilet were cleaned properly from the last guest and the shower current was disgusting.
Stayed 1 night in Mar 2024
Response from FVH Manager on Mar 19, 2024
Hello Dean - All of our bathrooms are being completely renovated as we speak!

10/10 Excellent

Mary

Traveled with family
Great place
Stayed 1 night in Mar 2024
Response from FVH Manager on Mar 14, 2024
Thanks Mary.

10/10 Excellent

Leroy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Will stay here again.
Stayed 1 night in Mar 2024
Response from FVH Manager on Mar 13, 2024
Thanks Leroy - We'll look forward to seeing you again.

10/10 Excellent

Kit

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Property is nice and neat
Stayed 1 night in Mar 2024
Response from FVH Manager on Mar 14, 2024
Thank you so much Kit. We're glad you enjoyed your stay.

6/10 Okay

George

Stayed 1 night in Mar 2024
Response from FVH Manager on Apr 2, 2024
Thanks George.

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, clean and excellent staff
Stayed 1 night in Mar 2024
Response from FVH Manager on Mar 8, 2024
Thank you for your review Judy.

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities
very bad internet service.
Stayed 1 night in Feb 2024
Response from FVH Manager on Mar 5, 2024
Hello Kevin - We typically have exceptional internet service. We did experience about 30 minutes of disruption from our service provider one day last week and then our router had to be restarted, but we had that remedied as quickly as possible. In any case, please always let the front desk know if there is something we can do to assist you in any way, questions we can answer or alternatives we can offer.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, room, breakfast, and staff were excellent. Did not like the fact that a safe was not provided in the room. Will definitely visit this property again soon.
Stayed 3 nights in Feb 2024
Response from FVH Manager on Mar 5, 2024
Thank you for your great comments Charles. We look forward to seeing you again.

10/10 Excellent

Daniel

Liked: Amenities
Great property! Staff is always amazing. They are doing some renovations which will make it even better!!!!
Stayed 3 nights in Feb 2024
Response from FVH Manager on Mar 5, 2024
Thank you for your compliments Daniel. And yes, our guest room bathrooms are being renovated and look amazing! Can't wait for you to stay and enjoy them.

6/10 Okay

Glenda

Stayed 1 night in Feb 2024
Response from FVH Manager on Mar 21, 2024
Thanks.

10/10 Excellent

Cari

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure, kind wonderful people and great breakfast in the morning
Stayed 1 night in Feb 2024
Response from FVH Manager on Feb 23, 2024
We appreciate your kind words Cari - thank you!

8/10 Good

Michael, Wailuku

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front staff was very friendly and parking situation made entering building easy.
Stayed 1 night in Feb 2024
Response from FVH Manager on Feb 21, 2024
Thank you for your review Michael.

10/10 Excellent

david

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is pet friendly!
Stayed 1 night in Feb 2024
Response from FVH Manager on Feb 20, 2024
Yes we are - Yay!

10/10 Excellent

Douglas

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is always great!
Stayed 1 night in Feb 2024
Response from FVH Manager on Feb 19, 2024
Thank you so much for your review Douglas - see you next time!

8/10 Good

kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities
I love this place! It's very charming and quaint. My only dislikes this visit were that the common areas within the room we stayed in looked like they need a good wipe down and there was a guest with a dog that barked throughout the night. But I will definitely stay again....I love this place!
Stayed 2 nights in Feb 2024
Response from FVH Manager on Feb 16, 2024
Thank you so much for your review Kelly.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed to book this hotel last minute and went for a bargain, but it was so nice. So much nicer than the more expensive residence inn next door that didn't even bother to mention they were under construction and half closed while charging 50 percent more. The staff were all so helpful at this beautiful hotel, the lobby was unexpectedly grandiose and fun with a piano and games and a delicious breakfast. They made cookies in the evening and were ready to help round the clock. I will definitely stay here again when I am in Prescott.
Stayed 1 night in Feb 2024
Response from FVH Manager on Feb 13, 2024
Thank you for your wonderful review Paul! We look forward to seeing you again.

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classical charm
My husband and I had to go to Prescott suddenly and we decided to go a day early and spend the night. I'm extremely happy with the hotel that I found and was not disappointed. Not only was checkin in very easy, but the property itself was very beautiful and rustic looking. It had that old time charm and was very calming. The bed was a little bit on the firmer side, but the pillows we EXTRAORDINARY! The rooms were gorgeous and I loved the small balcony attached. It did snow but it was still nice to step outside if we wished. I would definitely spend a night here again. The staff was amazing and loved that breakfast was included.
Stayed 1 night in Feb 2024
Response from FVH Manager on Feb 13, 2024
What lovely comments, Cynthia, thank you!

2/10 Terrible

Irene

Stayed 1 night in Jan 2024
Response from FVH Manager on Feb 6, 2024
Hi Irene - Please always know that if you let us know what we can do to help you enjoy your stay, while you are here with us, we will do everything we can for you.

10/10 Excellent

Nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful property with great amenities
Stayed 2 nights in Feb 2024
Response from FVH Manager on Feb 6, 2024
Thank you so much for your review Nathan.