8/10 Good
Doug S.
Oct 15, 2023
Liked: Cleanliness
Pretty good, but some things were disappointing
We enjoyed our stay. The location had great amenities... slides, pools, hot tubs and everything was fairly clean and well kept up. The beach is not that far at all from the hotel - maybe 100 yards max. We enjoyed the somewhat private hotel area, and we did get some vendors!
The vendors were somewhat overpriced - but understandable since it was so far outside of town.
It's a long drive in from town - about 15 minutes or more.
The grills are terrible. Half are have broken nobs, and the grill grates are TOO FAR from the heating element - making it nigh impossible to sear your food unless you leave it there to cook forever. It seems part of the grill was custom made, but poorly thought out - as it does not get hot enough quick enough..
They only have 1 working elevator! Elevator rides with all your stuff to and from the car can take up to 20+ minutes from how many people are getting on and off. The 2nd elevator apparently has been broken dozens of times. They really should have 4 elevators.. I hope they learn their lesson on the 2nd phase and beyond (they probably won't).
They did not provide or offer any carts/trollies to bring our luggage up to our hotel room when we arrived. They said they didn't have any.. Then on the day we left, they magically had carts now..
The rooms were okay on 609 - but the room with the dual full beds was cheaped out on. They could have put 2 queens just fine - and the mattresses were very hard and low quality.
The bedrooms AC would never get cold!
Doug S.
Stayed 4 nights in Oct 2023