Ratings based on 1,269 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vancouver, WA

Unique, quaint, high quality

Posted Dec 18, 2014
Pros: Near the freeway, reasonably priced, friendly staff, clean and comfortable room. Unusual property.
Cons: The flat screen TV aspect ratio was trapped in the short & fat mode. Better lighting and signs in the disconnected car parks.
Location: Natural beauty of northern California, similar to Shasta.
Unusual design, three round buildings with two floors of rooms facing an open air circular court yard. We had a view of the "pond" where a pair of wild swans were feeding. We arrived after dark and the property was enveloped in a misty fog. The room had an angular wall to accommodate the round architecture but was large. The king size bed was comfy with a pillow top mattress and room temperature was easy to set to a comfortable 70 degrees on the cool December night. The staff was friendly and the WiFi was fast.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Washington

Room Great/Restaurant Terrible

Posted Dec 11, 2014
Everything about the hotel/service was great. We went to breakfast at the adjoining restaurant and the food was terrible. Service was fine, but eggs, bacon had no flavor. Perhaps precooked bacon and powdered or liquid eggs were a waste of money.
Comment from Hotel Management
Dec 15, 2014 by Justin, Hotel Management
Thank you for leaving a review about your recent stay with us and leaving kind words about our staff here at the hotel. I am sorry for food not being up to par at the restaurant for you and I have spoken to our restaurant about making sure that this does not happen again in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Nevada

Great!

Posted Nov 24, 2014
Nice spacious room. Clean & quiet. Great room for the price! Will def return!
Comment from Hotel Management
Nov 25, 2014 by Justin, Hotel Management
Thank you for taking the time to share your feedback and rate our hotel. We are happy to hear you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Quiet Hotel

Posted Nov 13, 2014
Gaia is a quiet off the beat and track hotel. Good facilities this year and pleasant staff.
Comment from Hotel Management
Nov 24, 2014 by Justin, Hotel Management
Dear Robin, Thank you for taking time to review our hotel on Expedia and giving us such high marks. I will share your comments with our staff about your stay with us.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Junction City, OR

Good stopping point on the I-5 corridor

Posted Oct 23, 2014
Pros: Nice grounds, quiet area, in a place that is well located for interstate travel.
Cons: I like it like it is.
Location: Many dining and shopping choices one mile south.
I have stayed here a few times now going back and forth from Oregon to San Francisco. The staff has been pleasant, efficient. The grounds are beautiful and comfortable, not like a paved lot from the big chains. I ate at the Woodside Grill while I was there, and the food was excellent, prices were a little high but seemingly worth it. Get the 15% off coupon from the desk for your meals. It was quiet enough (close to interstate) and the A/C worked well. I did sleep with the window open. One exit south, about a mile, has all of the dining choices you need, plus groceries, and there is a frontage road to access this area. I booked the room 20 minutes before I got there on Expedia, and the cost was excellent. They also have soap and shampoo dispensers in the showers...nice. I recommend this resort.
Comment from Hotel Management
Oct 27, 2014 by Justin, Hotel Management
Thank you so much for sharing your experience regarding your recent stay at our hotel. We are very happy to hear you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Comfortable hotel close to the highway

Posted Oct 2, 2014
My husband and I needed a place to stay during our recent move from San Francisco to Portland. The Gaia Hotel and Spa served as a wonderful place to rest our heads during a stressful period. The night time staff was insanely friendly, the restaurant happily provided us with to-go coffee in the morning, and the clean, pet friendly room kept us all very happy. We will definetly recommend this hotel to any weary traveler in need of a good night's sleep
Comment from Hotel Management
Oct 14, 2014 by Justin, Hotel Management
Thank you so much for sharing your experience regarding your recent stay at our hotel. We are very pleased to hear you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ashland, Oregon

Nice, pet friendly hotel.

Posted Sep 29, 2014
We especially enjoyed the peaceful and beautiful river view beneath the trees and water-wise landscaping.
Comment from Hotel Management
Oct 4, 2014 by Justin, Hotel Management
Dear Lisa. Thank you for taking the time to leave a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 29, 2014
Restaurant delivery of food was slow. Waiter was very attentive but had no control over how long cook took to cook our breakfasts. Otherwise, very nice hotel to stay at.
Comment from Hotel Management
Sep 29, 2014 by Justin, Hotel Management
Thank you so much for sharing your feedback. We are happy you enjoyed your stay. I have passed on your comments about food delivery so we can address this and prevent it from happening in the future. Thank you so much for your business and we look forward to seeing you in the future.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Jose, CA

Nice hotel in Redding

Posted Sep 26, 2014
Pros: We like the view of the small lagoon and serene complex. Also the room was clean
Cons: remove oddly place furniture like the wooden shelf. Customer service could smile more.
Location: Not sure what was near by. It was a stop over for us from Oregon to the bay area. However, there is shasta lake, if you go north.
The hotel complex is nice. When we got to the room, there was these odd wooden selves that shouldn't belong in the room. Overall the beds were comfortable and the room was clean. We had a nice view of the small lagoon. They also had a fairly nice pool.
Comment from Hotel Management
Sep 29, 2014 by Justin, Hotel Management
Thank you for sharing your feedback. We are happy you enjoyed your stay. Thank you so much for your business and we look forward to seeing you in the future.
5 out of 5
Recommended
for Families
by A verified traveler

Great spot by the river

Posted Sep 22, 2014 on Hotels.com
Loved it. Reasonable rates for quality room. Staff were great.
Comment from Hotel Management
Nov 22, 2014 by Justin, Hotel Management
Thank you so much for taking the time to rate our hotel and share your feedback. We are so delighted you enjoyed your stay. It is always a pleasure to receive positive feedback. Thank you so much for your business and we look forward to seeing you in the future.