Desk, soundproofing, iron/ironing board, free WiFi

Reviews of ABC Hotel by Reykjavik Keflavik Airport

3 out of 5
ABC Hotel by Reykjavik Keflavik Airport
747 Keilisbraut, Reykjanesbær

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 341 reviews" "
Rating 8 - Good. 113 out of 341 reviews" "
Rating 6 - Okay. 52 out of 341 reviews" "
Rating 4 - Poor. 27 out of 341 reviews" "
Rating 2 - Terrible. 24 out of 341 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

christine

Traveled with group
Liked: Cleanliness, staff & service
Basic accommodation but adequate for a quick nights stay next to the airport. Clean and spacious with comfortable beds.
Stayed 1 night in May 2024

2/10 Terrible

Kaylie

Liked: Amenities
Never got to even check into my room because Expedia never sent me the key code to get into the hotel and it was after office hours so no one was answering the phone or the “24/7” hotel emergency phone number they have posted on the door. You are supposed to be able to self check in but if you book with Expedia don’t expect to get in the hotel at all.
Stayed 1 night in May 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities
Appalled to find dried blood on the duvet sticking out of the duvet cover and some on the curtains too. Would not recommend.
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Joanna

Stayed 1 night in Mar 2024

10/10 Excellent

Amna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a spacious family room! Loved our stay. Walking distance from subway and bonus shopping.
Stayed 1 night in Apr 2024
Response from Igor S. on Apr 16, 2024
Dear Amna,We're delighted to hear that you thoroughly enjoyed your stay with us! Thank you for choosing our property; We can't wait to welcome you back soon!Best regards,

10/10 Excellent

Deepthi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Apr 2024
Response from Ivy on Apr 14, 2024
Thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

8/10 Good

Alexandra Filipa

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good, close to the airport. Comfy beds. Not a lot around. Entrance to hotel slippery in february, not regularly maintained accesible. Ok for adults but can be challenging for kids and elderly
Stayed 3 nights in Feb 2024
Response from Ivy on Apr 14, 2024
We're grateful for your review. We're pleased to know that your stay was decent and met your needs. Your feedback about the amenities is noted, and we'll consider it in our ongoing efforts to enhance guest comfort. Should your travels bring you back our way, we'd be more than happy to host you again.Kind regards,

10/10 Excellent

Nicole

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This spot was amazing. The host was very communicative and the location was great, close to everything.
Stayed 1 night in Apr 2024
Response from k on Apr 10, 2024
Dear Nicole,Thank you for your kind review! We appreciate your stay with us and we are glad to hear you liked it and enjoyed it. We'd be happy to be your hosts again in the future, you are always welcome!Kindly,Klimentina

10/10 Excellent

Andrea, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was very clean and comfortable!
Stayed 1 night in Mar 2024
Response from Ivy on Apr 1, 2024
We are truly happy to hear that you had such a wonderful experience with us. We're really grateful for your precious feedback. We hope that you will be our guest in the future again. Warmest regards,

10/10 Excellent

Charity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was a little underwhelming but the room was clean, the beds were very comfortable, and the shower was great. It was everything our family needed and we will stay again.
Stayed 1 night in Mar 2024
Response from Ivy on Apr 1, 2024
Thank you for choosing us . We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back in the near future.

10/10 Excellent

kristine

Liked: Staff & service, amenities, property conditions & facilities
The simplicity and kindness.
Stayed 4 nights in Mar 2024
Response from Ivy on Apr 1, 2024
Dear Kristine,With so many great places to choose from, it’s an honor that you decided to give us a try, and we are happy that we made a great first impression. We look forward to seeing you again soon.

10/10 Excellent

jennifer Nicole

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and very helpful to hold our luggage. They provided clean towels, bedding, and we felt very safe. Highly recommend if you want to stay away from tourist and the busy side of Reykjavik.
Stayed 4 nights in Mar 2024
Response from Gita on Mar 29, 2024
Dear Jennifer, thank you so much for the nice review. We are super glad to hear that you had a good stay:)

2/10 Terrible

Rebecca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was sold as a hotel, it felt like a hostel. Room very basic, and shabby. No lighting in car park, so felt threatening and dangerous arriving in the evening. No Reception at all, so nobody available to deal with problems. Key code on room failed when we went to the car to collect something - thankfully family member in room could let us in, but if not we would have been locked out. Kettle had a layer of cream slime in it - maybe chicken soup? Sheet didn't fit the bed, carpets threadbare, shampoo dispensers broken off the wall. Awful place, and had we been able to, we would have looked for somewhere else to stay. I would appreciate a response, as we feel we were totally mis sold this accommodation.
Stayed 1 night in Mar 2024
Response from Stef on Mar 12, 2024
Dear Rebecca,Thank you for taking the time to express your view regarding your visit to our apartment. We are really sorry that you felt that our room did not meet your expectations. Please note like stated in the email there is limited reception from 8AM-5PM and that we are looking into the issue with the cleanliness with our cleaning team we take these issues very seriously. Hope we will get to host you again sometime in the future again to show you all our hotel has to offer.

10/10 Excellent

Sara

Stayed 1 night in Mar 2024
Response from Ivy on Apr 1, 2024
Thank you for your feedback and thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

6/10 Okay

Charity Gem

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Hair on the sheets
Stayed 1 night in Feb 2024
Response from Veliche on Mar 9, 2024
Dear Charity Gem,Please accept our apologies for the inconvenience you faced during your stay. We appreciate your feedback and assure you that we're taking the necessary steps to address the issues you raised. We hope you'll give us another chance to make it up to you.Best regards,

4/10 Poor

Markel, Norwood

Traveled with family
150$ at night for a poor hotel
Stayed 1 night in Feb 2024
Response from Ivan on Feb 28, 2024
Dear Guest,Thank you for your review. We are sorry to hear that we did not meet your expectations, but we would appreciate remarks on what was not to your liking. We thank you for staying with us and we hope that we are able to welcome you back in the future for a better experience. We wish you many safe travels.Best regards,Ivan

8/10 Good

Naasib

Liked: Cleanliness, staff & service, property conditions & facilities
It was good overall.
Stayed 1 night in Feb 2024
Response from Ivy on Feb 14, 2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and we hope that we made a great first impression. We look forward to seeing you again soon.

8/10 Good

Gary

Liked: Cleanliness
It was a good, clean, warm, no frills room. Served it’s purpose. Would stay there again.
Stayed 2 nights in Dec 2023
Response from Veliche on Jan 9, 2024
Dear Gary,Thank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

8/10 Good

CLAYTON

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Okay—room was clean. Nice and quiet place (aside from airport noise). Building is weird. Looks like a converted dormitory or military barracks. Warning: The GPS coordinates they sent in their confirmation email were incorrect and sent us to a random building down the road; best to just put in the address.
Stayed 1 night in Dec 2023
Response from k on Dec 27, 2023
Dear CLAYTON,Thank you for your review. Your happiness is our pleasure. We hold ourselves to the highest standards and we strive to provide the best experience to our guests. We appreciate all the feedback. This was reported and our team in detail is checking and correcting what is necessary.Looking forward to welcoming you again in the future.Best regards,Klimentina

10/10 Excellent

SEUNGWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from k on Dec 27, 2023
Dear SEUNGWAN,Thank you for your review! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

10/10 Excellent

Adesola

Stayed 1 night in Dec 2023
Response from k on Dec 27, 2023
Dear Adesola,Thank you for taking the time to review us! Your happiness is our pleasure. We are very glad to hear that you liked your stay with us. We appreciate your feedback. You are always welcome.Best regards,Klimentina

10/10 Excellent

Mehbub, Valley Stream

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was easy excess with code, very quite
Stayed 1 night in Nov 2023
Response from Tanja on Nov 24, 2023
Dear Mehbub, thank you for your review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Great for our 1 night stay
We came in late and needed a place to stay close to the airport/car rental that was inexpensive (relatively). This met those needs. Rooms were large and bed comfortable.
Stayed 1 night in Oct 2023
Response from Igor S. on Nov 18, 2023
Dear Gary,Thank you for your generous words and amazing review.We are truly happy to hear that you had such a wonderful experience with us.We're grateful for your precious feedback. We hope that you will be our honored guest in the future again.Kind regards,

6/10 Okay

Neha

Traveled with family
Disliked: Staff & service
Hostel- not a hotel
This is a hostel. As a hostel, it’s pretty good. The issue is that Hotels.com and One Key calls it a hotel. That’s why this place is not rated well. it’s not a hotel by any means. If you’re looking for a hostel, clean nice and very close to the airport- this is it
Stayed 1 night in Nov 2023
Response from Best regards, on Nov 13, 2023
Dear Neha, Thank you for taking the time to express your view regarding your stay with us. We are happy to hear that you had a pleasant stay with us and that you found the location convenient. We thank you for choosing to stay with us during your visit to Iceland.

4/10 Poor

Jessica

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Veliche on Nov 10, 2023
Dear Jessica,Thank you for taking the time to send us a review, we appreciate it. We are truly saddened to hear that the facilities did not meet your expectation.If you could contacted us maybe there was something we could do to make your stay memorable.We do hope that we get the chance to welcome you back in the future for a more positive visit. Best wishes,

10/10 Excellent

hanzhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to thank my host it was a great place to rest up, quiet and clean!
Stayed 3 nights in Oct 2023
Response from Ivy on Nov 3, 2023
Thank you for choosing us . We’re glad to hear that you were satisfied with yourexperience. We look forward to welcoming you back in the near future.

10/10 Excellent

Akhila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, comfortable room. Staff at the front desk was kind.
Response from Ana on Oct 31, 2023
Dear Akhila, we appreciate your kind words and a wonderful review. We are glad that you had a pleasant and comfortable stay and we hope we can welcome you again in the future. Kind regards

10/10 Excellent

Medhat

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Ana on Oct 31, 2023
Dear Medhat, Thank you for the glowing review! Our guests' satisfaction is always our top priority and we are thrilled to hear that we met your expectations during your stay in Iceland. We hope to be able to welcome you again in the future! Kind regards,

8/10 Good

Roland

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Ivy on Oct 28, 2023
Thank you for taking the time to share your experience with us. We're really grateful for your precious feedback. We hope that you will be our guest in the future again. Warmest regards,

6/10 Okay

Hector

Stayed 1 night in Oct 2023
Response from Igor M. on Oct 27, 2023
Thank you for taking the time to share your feedback following your recent stay with us. We value your honest assessment of your experience.Your feedback is essential to us, and it will serve as a valuable source of improvement for our property. We would appreciate it if you could provide us with more specific details about your concerns so that we can address them effectively and make the necessary adjustments.We are committed to ensuring that all our guests have a comfortable and pleasant stay, and we take your feedback seriously. We hope that you will consider staying with us again in the future, as we continuously strive to enhance our services and provide an improved experience.Thank you once again for your feedback, and we look forward to the possibility of hosting you in the future.

4/10 Poor

Taqwa

Traveled with family
Liked: Staff & service
Disliked: Amenities
Easy to check in
Stayed 1 night in Oct 2023
Response from Ivy on Oct 24, 2023
Thank you for staying with us. We apologize if your experience did not meet your expectations. Your feedback is valuable, and we hope to make your next stay more memorable. Kind regards,

8/10 Good

Hollund

Stayed 1 night in Oct 2023
Response from Veliche on Nov 15, 2023
Dear Hollund,Thank you for taking the time to send us a review, we appreciate it. We are glad you had a good stay and liked the accommodation. We hope that you will visit us again someday when in Iceland. Best Regards,

4/10 Poor

Beth, Highlands Ranch

Disliked: Amenities
I booked expecting free breakfast, and wasn’t notified until the day before (via email) that breakfast wasn’t being served. The shower didn’t properly drain and flooded the bathroom floor (which I cleaned up with towels—I didn’t want to be bothered by having someone else into the room or by relocating). The tea pot was dirty. I could hear the neighbor next door snoring. All that being said, checkin was easy and I slept well. Outside of the teapot, the room was clean.
Stayed 1 night in Oct 2023
Response from Igor S. on Oct 23, 2023
We apologize for any inconvenience or disappointment you experienced during your stay with us. Your feedback is important to us, and we will use it to improve our guest experience. We hope we will have a chance to make things right on your next visit.best regards,

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The en suite.musthave just been done.it was fantastic
Stayed 1 night in Oct 2023
Response from ETX-Joelsigurdsson8 on Oct 22, 2023
Dear Carolyn,We really appreciate you taking the time to leave us a review. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Kindest regards,Jelena

2/10 Terrible

SARAH

Stayed 1 night in Oct 2023
Response from K on Nov 8, 2023
Dear Sarah,Thank you for your review!Your happiness is our pleasure. We are sorry that we did not meet your expectations.We hold ourselves to the highest standards and we strive to provide the best experience to our guests with our self-check-in services and 24/7 support for any assistance. We really appreciate all the feedback. We apologize for any inconvenience you may had.We are looking forward to welcoming you in the future for a better experience.Best regards,Klimentina

4/10 Poor

Renee

Liked: Cleanliness
It’s close to the airport if that’s what you’re going for.
Stayed 1 night in Oct 2023
Response from Tanja on Oct 18, 2023
Thank you for your review and thanks for staying with us. We do hope that we are able to welcome you back in the future. Best and warmest wishes from our team.

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was very close to the airport. It was easy to find. It is a very old property that has never been updated. It is a two star stay for a four star price. But, as Iceland goes, it was a warm room, good, shower, conveniently located. Comfortable enough beds. Spacious for Iceland standards,which was helpful with organizing the luggage for travel home.
Stayed 1 night in Oct 2023
Response from Ivy on Oct 17, 2023
Thank you for your generous words and amazing review. We are truly happy to hear that you had such a wonderful experience with us. We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again. Warmest regards,

2/10 Terrible

Teresita

Stayed 2 nights in Oct 2023
Response from Natasha on Nov 5, 2023
Dear Teresa,Thank you for your review.We sincerely appreciate and value your grade, that we believe we can improve to enhance our guest stay. We always aim to deliver a great experience, and we are disappointed when we don't meet expectations. We do hope that we are able to welcome you back in the future. Best wishes

6/10 Okay

john

Liked: Property conditions & facilities
I was only here for 6 hours during extended layover. Checkin was automated and efficient.
Stayed 1 night in Oct 2023
Response from Igor S. on Oct 13, 2023
Dear John,Thank you for your generous words and amazing review.We are truly happy to hear that you had such a wonderful experience with us.We're really grateful for your precious feedback. We hope that you will be our honored guest in the future again.Kind regards,

10/10 Excellent

Juan G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ivy on Oct 11, 2023
Thank you for the feedback. We look forward to welcoming you back.

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a hotel
Was military type hotel. No elevator. No services. Complete fraud.
Stayed 7 nights in Sep 2023
Response from Igor S. on Oct 12, 2023
We apologize for not meeting your expectations during your recent visit. We regret that the value-for-money aspect of your stay was unsatisfactory. Your comments are taken seriously, and we'll review our offerings to ensure better guest experiences. We hope you'll reconsider staying with us again so we can provide you with a more enjoyable stay.Best regards,

6/10 Okay

DELAYNE

Disliked: Staff & service
Stayed 1 night in Oct 2023
Response from Ivy on Oct 11, 2023
Thank you for staying with us. We hope you enjoyed your stay. Kind regarfds,

2/10 Terrible

Elisa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was not cleaned properly. Stains on furniture and bedding. No second lock on the door. Did not feel comfortable here.
Stayed 1 night in Oct 2023
Response from Ivy on Oct 10, 2023
Your feedback about the amenities is noted, and we'll consider it in our ongoing efforts to enhance guest comfort. We apologize for the inconvenience.

8/10 Good

Alexandre, London

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to access property
Stayed 1 night in Oct 2023
Response from Igor S. on Oct 7, 2023
Dear Alexandre,Thank you very much for your wonderful review of your recent stay with us. We are glad to hear you enjoyed your stay and we really appreciate all feedback. Thank you very much for your stay at our place.Kind regards,

10/10 Excellent

Pamela

Stayed 1 night in Sep 2023
Response from K on Oct 8, 2023
Dear Pamela,Thank you for your review! Your happiness is our pleasure. We are glad you had a nice stay. You are always welcome.Best regards,Klimentina

8/10 Good

Veronica, Edinburgh

Traveled with group
Liked: Cleanliness, property conditions & facilities
This hotel is great for what it is, a place to crash pre/post an early/late flight. Beds were comfy and room was spacious. However, if you are travelling without a car I would not recommend this place. We left on a Sunday and the hotel has paid shuttles but they only run until 7:30am. Our flight was mid-afternoon. We thought we could walk, but there are no sidewalks leading to the airport (just a rocky path). We had to walk into town to catch a bus that only came every two hours (because it was Sunday). So be cautious if you do not have a car. If you have a car, this place is great.
Stayed 1 night in Sep 2023
Response from Ivy on Oct 28, 2023
Thank you for staying with us. We are happy to hear that you had a nice stay and enjoyed our rooms. Your recommendation means the world to us and to our next guests. We are sorry that you found the location inconvenient , we hope you contacted us we could have assisted you with this. We look forward to welcoming you back soon. Kind regards,

4/10 Poor

Leza

Traveled with partner
Disliked: Amenities, property conditions & facilities
No toilet roll in the bathroom, we arrived on a late flight, it’s self check in so no staff to ask and I wasn’t going to phone them to come out at midnight. We arrived around 11.45pm. Searched around other areas of the building and found one roll of toilet paper in a toilet in their lobby. Only 2 small thin pillows, 1 each, could feel the mattress through it…very uncomfortable. The windows are high up above head height making it ridiculously awkward to close the blinds and the old curtains don’t reach far enough across. The tiny sink in the bathroom is ludicrous. It’s got a shelf above it and they’ve set the sink too far back, so when you brush your teeth or wash your face you have to squeeze under the shelf or get water all over the floor and sink stand…it’s stupid! 2 towels, one was threadbare with holes in it. Cheap black table chipped and scuffed. No lift so you’ll have to carry your suitcases up. I can’t recommend this place. I’ve stayed in cheap hostels way better than this.
Stayed 1 night in Oct 2023
Response from Igor S. on Oct 7, 2023
We apologize for not meeting your expectations during your recent visit. We regret that the value-for-money aspect of your stay was unsatisfactory. Your comments are taken seriously, and we'll review our offerings to ensure better guest experiences. We hope you'll reconsider staying with us again so we can provide you with a more enjoyable stay.Best regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ana on Oct 6, 2023
Thank you for the time to give us a good review regarding your recent stay at our hotel.We hope you enjoyed your stay and you found it pleasant and comfortable. If your travels ever bring you back to Iceland, we would be honored to welcome you again. Kind regards

6/10 Okay

Alison

Disliked: Cleanliness, property conditions & facilities
Pictures speak louder than words.
Updated review: I took pictures of the issues and showed manager in morning. She was kind, listened. When I showed the pictures & videos of all issues, she did the right thing. While it did not change my experience, this did help. I appreciate her.
Stayed 1 night in Oct 2023
Response from Igor S. on Oct 7, 2023
Dear Alison,Thank you for sharing your feedback. We're glad to have hosted you. We apologize for any inconvenience you experienced. Your comments will help us to understand where we can improve, and we appreciate your honesty. Should you choose to stay with us again, we'll be dedicated to making your experience even better. We hope to have the opportunity to welcome you back soon.Kind regards,