Exterior

Reviews of Holiday Inn Express & Suites Beaumont - Oak Valley an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Beaumont - Oak Valley an IHG Hotel
1864 Oak Valley Village Circle, Beaumont, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1003 reviews" "
Rating 8 - Good. 233 out of 1003 reviews" "
Rating 6 - Okay. 59 out of 1003 reviews" "
Rating 4 - Poor. 35 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Liked: Property conditions & facilities
Very clean! Good breakfast
Stayed 2 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very nice staff
Stayed 2 nights in May 2024
Response from Hotel Staff on May 22, 2024
Hi there. We are very proud of our hotel and staff. Thank you for those kind words. I will definitely relay the message back to them. Hope to see you again soon. Safe travels.

4/10 Poor

Betty

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Difficult and indifferent front desk staff.
Stayed 1 night in Feb 2024
Response from Hotel Management on May 23, 2024
Thank you for taking the time to leave a review. I was sorry to hear you found the front desk staff difficult and indifferent. Our staff strive hard to create a professional and kind service experience. It definitely appears we missed the mark with your stay. We do hope you will give us another opportunity to show your less than satisfactory stay was just an exception. Thank you again for sharing your feedback. We wish you safe travels.

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in May 2024
Response from Hotel Staff on May 22, 2024
Thank you for taking the time to review our property. Safe travels.

10/10 Excellent

Karen L.

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and the beds were very comfortable.
Stayed 1 night in May 2024
Response from Hotel Staff on May 22, 2024
Hi. We are happy to hear that you enjoyed our property and the beds were comfortable. We hope that you visit us again next time you are in town. Safe travels.

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was nice
Stayed 1 night in May 2024
Response from Hotel Management on May 17, 2024
Thank you for taking the time to leave a review! We appreciated the 5 out of 5! Most importantly we were glad to read that everyone was nice! We hope if you are in the area again you will stay with us! Thank you and safe travels!

8/10 Good

Steven

Solid stay
Stayed 1 night in May 2024
Response from Hotel Management on May 16, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont CA again soon.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was next to the freeway and it wasn't too quiet. However, it is in a convenient location and safe area. We liked that alot.
Stayed 1 night in May 2024
Response from Hotel Management on May 13, 2024
Thank you for taking the time to leave a review. We were glad to read the hotel was in a convenient location and you found it safe. We hope if you are in the area again you will stay with us and we will do our best to place you on a quieter side of the hotel. Thank you again and we wish you safe travels.

10/10 Excellent

Carolyn, Oceanside

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Hotel Management on May 13, 2024
Thank you for taking the time to leave a review! We appreciated the 5 out of 5! We hope if you are in the area again you will stay with us! We wish you safe travels.

4/10 Poor

lilly

Traveled with family
Liked: Cleanliness
staff didn’t do anything about the kids kicking the ball in the hallway for that soccer tournament and we couldn’t sleep and it was from both floors
Stayed 1 night in May 2024
Response from Hotel Management on May 5, 2024
Thank you for taking the time to leave a review. We wanted to start by apologizing for the disturbance the kids caused in the hallway. We try our best to contact the parents and keep the halls quiet, we can definitely understand how frustrating the noise can be. Thank you again for taking the time to leave feedback and we wish you safe travels.

10/10 Excellent

Cynthia, Phoenix

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the location we were going to.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility
Stayed 4 nights in Apr 2024

6/10 Okay

Linda

Stayed 1 night in Apr 2024
Response from Hotel Management on May 2, 2024
Thank you for taking the time to leave a review. It appears we may have missed the mark on some aspects of your stay. We hope you will give us another opportunity in the future. Thank you and we wish you safe travels.

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s homeless living in cars near entry!
Stayed 3 nights in Apr 2024
Response from Hotel Management on Apr 30, 2024
Thank you for taking the time leave a review. We appreciate the 5 out of 5 star review. We strive to keep our hotel safe. Thank you for feedback. We wish you safe travels.

10/10 Excellent

Kalati

Stayed 2 nights in Apr 2024
Response from Hotel Staff on May 22, 2024
Thank you for taking the time to review our property. We hope to see you again next time you are in town. Safe travels.

10/10 Excellent

Victor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We all love our stay for the weekend. Family of 5. Easy to get there, next to the freeway, very clean.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 30, 2024
WoW! It was great to read you loved your weekend stay!Thank you for taking the time to leave a much appreciated review! We hope if you are in the area again you will choose to stay with us! We wish you safe travels and thank you again!

10/10 Excellent

Wilma

Liked: Property conditions & facilities
Staff was very pleasant and efficient. Bed was comfortable.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 26, 2024
Thank you for taking the time to leave a review! We appreciated reading the staff was pleasant. It was also great to read you slept comfortably! We hope if you are in the area again you will stay with us! We wish you safe travels!

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Good freeway access. Nothing close as far as dining options however. Will gladly stay again.
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 26, 2024
Thank you for taking the time to leave a 5 out of 5 review! We hope if you are in the area again you will choose to stay with us! We wish you safe travels.

10/10 Excellent

Aryanna

Stayed 1 night in Apr 2024
Response from Hotel Management on May 16, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont CA again soon.

6/10 Okay

Blanca

The cleanliness
Stayed 2 nights in Apr 2024
Response from Hotel Management on Apr 26, 2024
Thank you for taking the time to leave a review. We were glad you appreciated the cleanliness. It does seem we missed a few area on your most recent stay. We hope if you are in the area again you will give us another try! Thank you again and we wish you safe travels!

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freeway accessible was good, not a lot of places to eat around there
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 11, 2024
Thank you for taking the time leave a review. We appreciate the 5 out of 5! We are growing and believe me we are hoping for a few more restaurant's as well! If you are in the area again we can refer you to a couple of our favorites hidden across the street. We wish you safe travels!

8/10 Good

Ashley

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 3 nights in Mar 2024
Response from Hotel Management on Apr 7, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont CA again soon.

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Fairy quite, not a busy property. Some train noise overnight.
Stayed 1 night in Apr 2024
Response from Hotel Management on Apr 7, 2024
Thank you for taking the time to leave a review! We hope if you are in the area again you will choose to stay with us here at the Holiday Inn Express & Suites Beaumont CA! We wish you safe travels!

4/10 Poor

Niombi

Liked: Cleanliness, staff & service
Just okay at best.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water pressure was awesome. Very clean property
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Your kind words meant a lot to us, and it's delightful to know the water pressure was awesome and the property was clean! The next time you come to the area, we hope you'll visit us once again at Holiday Inn Express & Suites Beaumont

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would consider the staff and the experience excellent.
Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thank you for your kind review! Thank you for letting us know you appreciated the friendly service from our team! We will be sure to pass along your kind words! From all of us at Holiday Inn Express & Suites Beaumont we hope to have the pleasure of welcoming you back. Safe Travels.

10/10 Excellent

Todd

Stayed 1 night in Mar 2024
Response from Hotel Staff on Apr 19, 2024
Thank you for the outstanding review. We hope to see you back again soon. Safe travels.

10/10 Excellent

Lasonna

Response from Hotel Management on Apr 3, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont again soon.

2/10 Terrible

Guillermo

Stayed 2 nights in Mar 2024
Response from Hotel Management on Apr 3, 2024
We are very sorry to have fallen short of your expectations. It appears we missed the mark with you. Rest assured, your feedback is appreciated and will be used to ensure better stays moving forward. We wish you safe travels.

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Hotel Staff on Mar 28, 2024
Thank you for the great rating. We are happy you enjoyed your stay with us. Safe travels.

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024
Response from Hotel Staff on Mar 28, 2024
We are pleased to hear you had such a "Great Experience" we hope to see you back again soon. safe travels.

10/10 Excellent

thomas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was just as good as advertised!!! That’s rare these days lol
Stayed 1 night in Mar 2024
Response from Hotel Staff on Mar 28, 2024
Thank you for taking the time to post this awesome review. We are very happy you enjoyed your stay with us. Safe travels and we hope you visit us again next time you are in town.

8/10 Good

Pranav

Liked: Amenities
Location, cleanliness
Stayed 4 nights in Mar 2024
Response from Hotel Management on Mar 17, 2024
Thank you for taking the time to leave a review. It was great to read you appreciated the cleanliness and location! We hope if you are in the area again you will choose to stay with us! We wish you safe travels!

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 15, 2024
We are so glad you had a nice stay at our hotel! Thank you for taking the time to leave a review! We hope to see you again here at the Holiday Inn Express & Suites Beaumont CA. We wish you safe travels!

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very new, had a great complimentary break fast, nice rooms, good bed and shower.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 14, 2024
Thank you for taking the time to leave a review! It was great to ready you enjoyed the breakfast and the rooms! We appreciated the 5 out of 5! We hope if you are in the area again you will stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Management. on Mar 14, 2024
Thank you for taking the time to leave a review! We appreciated the 5 out of 5! We hope if you are in the area again you will stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

10/10 Excellent

Arno, San Francisco

Stayed 1 night in Mar 2024
Response from Hotel Management on Apr 3, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont again soon.

10/10 Excellent

John

Business traveler
Very friendly, clean and easy check-in
Stayed 1 night in Mar 2024
Response from Hotel Staff on Mar 3, 2024
Thank you for staying with us here at the Holiday Inn Express & Suites Beaumont Ca. We appreciate your feedback and hope to see you again in the near future. Safe Travels.

8/10 Good

Adam

Liked: Staff & service
Decent experience. Not the best Holiday Inn Express I’ve stayed at, but better than most options in area. Hotel itself was decent. Room had water damage. Carpet struck me as pretty dirty. Wasn’t about to use the couch for same reason. They need to spend some money on the rooms. Highway noise annoying at times. Breakfast was decent for free hotel meal. Bed decently comfortable.
Stayed 4 nights in Feb 2024
Response from Hotel Management on Feb 29, 2024
Thank you for taking the time to leave a review. We will use this feedback for coaching our housekeeping team. We do hope you will give us another chance if you are in the area. We wish you safe travels.

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay there. City was beautiful!
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 26, 2024
Thank you for taking the time leave a review! It was wonderful to read you found our city beautiful and you enjoyed your stay at our hotel! The mountains are beautiful especially in the winter with the snow. We hope if you are in the area again you will choose to stay with us. Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 26, 2024
Thank you for taking the time to leave a review. We hope to see you again here at the Holiday Inn Express & Suites Beaumont Ca.

10/10 Excellent

Dion

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet place with a hot breakfast of eggs and sausage
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 24, 2024
Thank you for the great review! It was wonderful to read you found the hotel clean and quiet. Additionally we were glad to read you enjoyed the hot breakfast! We hope if you are in the area again you will stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

10/10 Excellent

Tonya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, noisy hotel
The hotel was very clean, friendly counter staff, beds were comfortable. Only issue was that the highway was really noisy all night.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 23, 2024
Thank you for taking the time to leave a review. It was wonderful to read the front desk was friendly. We do hope if you are in the area again you will choose to stay with us. We will do our very best to place your room on a quieter side of the hotel. We wish you safe travels.

8/10 Good

Sheavay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 23, 2024
Thank you for taking the time to leave a review. If you are in the area again we hope you will stay with us. We wish you safe travels.

8/10 Good

scott

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice property, right next to the freeway. But inside it's sufficiently quiet. Breakfast was good, about what you'd expect from a hot food situation these days, even some fruit. Also, a couple of decent restaurants nearby, an Italian and a sports bar are good. It's not fine dining but pretty good and convenient for a road trip.
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 22, 2024
Thank you for the review! We appreciated reading you found the property was nice and that you enjoyed breakfast. We hope if you are on a road trip again in this area you will stay with us! We wish you safe travels!

6/10 Okay

Janet

Liked: Staff & service
Stayed 13 nights in Feb 2024
Response from Hotel Management on Feb 22, 2024
Thank you for taking the time to leave a review. If you get a chance let hotel management know how we can improve your stay to 5 out of 5 stay. Until then we wish you safe travels.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was grea
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
Thank you for taking the time to leave a review. We were glad to read you had a great stay! We hope if you are in the area again you will choose to stay with us at the Holiday Inn Express Suites Beaumont CA. We wish you safe travels.

10/10 Excellent

Regina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the morning breakfast and the friendliness of the staff.
Stayed 2 nights in Feb 2024
Response from Hotel Management on Feb 19, 2024
We appreciated the wonderful review. It was great to hear you loved the breakfast and appreciated our staff. We hope if you are in the area again you will choose to stay with us! Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Very nice and clean front desk was great
Stayed 1 night in Feb 2024
Response from Hotel Management on Feb 19, 2024
I am happy our front desk team delivered great customer service! It is also always great to read you found the hotel clean. I appreciate you taking the time to let us know. Thank you from the staff at the Holiday Inn Express & Suites Beaumont CA

10/10 Excellent

Nancy, Lowell

Stayed 1 night in Feb 2024
Response from Hotel Management on Apr 3, 2024
Thank you for the appreciated review! Please come stay at Holiday Inn Express & Suites Beaumont again soon.