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Reviews of Stonewall Resort

3.5 out of 5
Stonewall Resort
940 Resort Drive, Roanoke, WV

Reviews

8.6

Excellent

Rating 10 - Excellent. 300 out of 527 reviews" "
Rating 8 - Good. 144 out of 527 reviews" "
Rating 6 - Okay. 36 out of 527 reviews" "
Rating 4 - Poor. 32 out of 527 reviews" "
Rating 2 - Terrible. 15 out of 527 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

mary

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
Be ready to pay high cost for food. Nothing given for breakfast with booking. Just like everywhere have employees stretched out, trying to cover multiply positions. Went to lunch at golf course after checking out, to use a gift card and only had 1 waitress for the whole restaurant. Took an over 1 hour for a kid's chicken nugget meal, which we just took to go. Then the gift card system was down.
Stayed 2 nights in Apr 2024

10/10 Excellent

DONNA, Sewickley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Everyone was so friendly and helpful.
Stayed 2 nights in Apr 2024

6/10 Okay

Johanna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did not like the feeling of being "nickel & dimed". $8 dollar domestic beers, no complementary breakfast or even a coffee bar in the lobby. Nice place that could earn a better review otherwise. Thank you, Doug Spelman
Stayed 2 nights in Apr 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Keri

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited two weeks prior to Easter and then decided to return for the holiday with our daughter. We have had such a great time- the indoor/outdoor pool and hot tubs are our favorite! We can’t wait to return in the warmer weather and kayak and enjoy the hiking trails! It was raining both weekends we went sadly. The service at the hotel and the restaurants were top notch. We enjoyed both of our stays and look forward to returning again soon.
Stayed 2 nights in Mar 2024

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really need more food choices on site. Grab and go options instead of sit down only. Also a better gift shop with souvenirs and snack items.
Stayed 3 nights in Mar 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is our third time for staying there. We brought the grand kids, ages 4 and 13. It was their spring break and we needed somewhere for the kids to swim, relax and eat. The only thing that I did not like was we all went into the Gift Shop and spent $120. Later that day my 13 grand daughter went back to my another of one of the things that we bought earlier and the clerk wouldn't let her in. The clerk lost a $50 sale. Now I have no desire to ever buy anything in the Gift Shop ever again.
Stayed 2 nights in Mar 2024

8/10 Good

Rick

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful setting!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean
Stayed 1 night in Mar 2024

8/10 Good

Michael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great but beware of the extra $42 resort fee per room incurred during check in. Shame Expedia makes it seem like they’re all covered when in fact they’re not.
Stayed 1 night in Mar 2024

6/10 Okay

Cierra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Some of the staff was rude, i don't know if it was my sweat pants coming in after a long drive. Felt like I was not up to par for them. Buffet wasn’t terrible if you were just going to eat side but none of the meet was edible honestly. Hot water in shower all the way on lukewarm if lucky. I would never spend 500$ on two nights here again i can promise you that. I will get a cabin elsewhere close to a lake.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking easy check in.
Stayed 1 night in Feb 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful snow globe experience
Stayed 1 night in Feb 2024

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like most everything. Food menu did not have many choices to pick from. Also a little pricey.
Stayed 1 night in Jan 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nestled in the beauty of nature, this resort offers a great escape at an affordable price!
Stayed 3 nights in Feb 2024

10/10 Excellent

Wes

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, professional staff. Clean, quiet rooms. Delicious dining options.
Stayed 1 night in Jan 2024

10/10 Excellent

megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Weekend Getaway
Perfect getaway for the entire family! Traveled with my husband, 5 yo son, and dog. Everyone was so friendly from the moment we arrived to checkout. Plenty of amenities to keep us busy or relax when needed. We’ll be back soon!
Stayed 2 nights in Jan 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Clay

Stayed 2 nights in Jan 2024

10/10 Excellent

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would love to come back and revisit this resort in the summertime👍
Stayed 1 night in Jan 2024

4/10 Poor

Shiana

Stayed 1 night in Jan 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort with extremely friendly and helpful staff. Would like to return for a longer stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Henriette

Stayed 1 night in Jan 2024

10/10 Excellent

stacy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Faux Ice? Who knew!
Our trip was for our grandbabies, "making the memories" . The food is very good, on-site activities fabulous for the kiddos, fake ice (plastic) skating is really a thing! The rooms are a bit dated and sometimes thats difficult to make appear clean, especially carpeting. Some of the linens needed swapped out but I know had I asked they would have been replaced. The staff was all super accomodating. Overall a wonderful stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Derek

Traveled with partner

10/10 Excellent

Marcell

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Out experience was excellent except for a barking dog around 7:30 the next morning!
Stayed 1 night in Dec 2023

10/10 Excellent

Rosemarie, WASHINGTON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jean

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful and quiet
Stayed 1 night in Dec 2023

10/10 Excellent

Jing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. We enjoyed it very much. The surrounding lake is beautiful. We really like the long board walk. The room is very clean and comfortable. The resort is well maintained and managed. The staff is very friendly and helpful. We will come back for sure.
Stayed 1 night in Nov 2023

10/10 Excellent

Robert C

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful property and facility. great staff Excellent food. Somewhat pricey.
Stayed 1 night in Nov 2023

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautifully decorated with Christmas decor everything! Great bed and pillows and the thanksgiving dinner was 5 stars!
Stayed 1 night in Nov 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Accommodations.
Stayed 1 night in Nov 2023

8/10 Good

mary ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2023

6/10 Okay

Lisa

Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
A lovely place with friendly staff, scenic views, great food and a pool that is both indoor and outdoor heated. Just awesome.
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Staff & service
Relaxing Not crowded Good food
Stayed 2 nights in Oct 2023

10/10 Excellent

Sally

Stayed 2 nights in Oct 2023

10/10 Excellent

Suryati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

MARK

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great oasis in the country. This is our third stay and we will continue going back. We take our dog and he loves it
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, well worth it
This property is beautiful. The big fireplace in lobby. The picture windows over looking the lake with the foilage was amazing. The library, with books, games and another fireplace was a great find. Thr pool, hittib and gym was also nice. The bar TJ Muskies hsd some great craft beers and good food. The restaurant, Stillwaters was excellent ss well. We did not get to try the restaurant located in the clubhouse of the golf course, but will do so on our next visit. There was aldo a boat on which you take a ride on the lake, but it was not operational during our stay. This resort is wonderful. Everything you could possibly need is available to you.
Stayed 1 night in Oct 2023

6/10 Okay

George

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

4/10 Poor

Ryan

Disliked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Liked the indoor pool and hot tubs in two different locations. Although the pump soap is probably more sanitary and economical, small bars are still my preference. The fall decorations of mums and pumpkins were great!
Stayed 1 night in Oct 2023

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff all so friendly, especially in dining room and in bar area. food was excellent -breakfast buffet was amazing beds comfy too.
Stayed 2 nights in Oct 2023