Lobby

Reviews of Red Roof Inn Roanoke Rapids

2 out of 5
Red Roof Inn Roanoke Rapids
1911 Julian R Allsbrook Hwy, Roanoke Rapids, NC

Reviews

7.8

Good

Rating 10 - Excellent. 344 out of 1005 reviews" "
Rating 8 - Good. 343 out of 1005 reviews" "
Rating 6 - Okay. 158 out of 1005 reviews" "
Rating 4 - Poor. 95 out of 1005 reviews" "
Rating 2 - Terrible. 65 out of 1005 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for parking with a trailer and truck lot's of room
Stayed 1 night in May 2024
Response from Nishaye RediResponse Specialist on May 11, 2024
Hello Dana, Thank you for taking the time to tell us about your experience at the Red Roof Inn Roanoke Rapids. I appreciate your kind review. That you had an amazing time during your stay with us makes us very happy. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Thank you and take care,NishayeRed Roof ManagementRediResponse Specialist

6/10 Okay

Gabriele

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Linton RediResponse Specialist on May 10, 2024
Hello Gabriele, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROANOKE RAPIDS and I welcome your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

10/10 Excellent

Tylor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2024
Response from Samantha RediResponse Specialist on May 9, 2024
Dear Tylor,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROANOKE RAPIDS. I am happy you had a great experience with us, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

6/10 Okay

Kristine

Traveled with family
Liked: Cleanliness
The breakfast was not great and the access to the hotel was very weird and hard to access you had to go through a Waffle House parking lot Easy to miss
Stayed 1 night in May 2024
Response from Samantha Rediresponse Specialist on May 9, 2024
Dear Kristine,Thank you for taking the time to tell us about your experience at the RED ROOF INN ROANOKE RAPIDS. You expressed that the breakfast was not to your liking, and you found it difficult to access the location, which was disappointing to hear. Our Red Roof team is committed to satisfying our guests, so we are thankful for your feedback as it will help us to improve the quality of our services.Thank you again for sharing your feedback and we hope that you will give us the opportunity to provide you with an even better experience the next time you're in the area.Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

10/10 Excellent

Dionela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was easy
Stayed 1 night in Apr 2024
Response from Samantha RediResponse Specialist on May 8, 2024
Dear Dionela,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN ROANOKE RAPIDS. It's great to see you enjoyed your stay, resulting in a 5/5 score. You also mentioned that you were pleased with our easy check in process, which was great to hear. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
2nd time staying here - first time my room was in decent condition. This time had issues with door handle, TV stand, plumbing.......even had a tear in my pillow case. Disappointed.
Stayed 1 night in May 2024
Response from Samantha Rediresponse Specialist on May 8, 2024
Dear Paul,Thank you for taking the time to tell us about your experience at the RED ROOF INN ROANOKE RAPIDS. You expressed that you faced issues with the door handle, tv stand and plumbing which was disappointing to hear. Please accept our sincerest apologies for the inconvenience it caused. I will be sharing your comments with management in an effort to address your concerns. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your concerns and we ask that you give us another opportunity to make a better impression on your next visit to one of our Red Roof locations. Sincerely,Samantha Red Roof ManagementRediresponse Specialist

10/10 Excellent

Vicente

Stayed 1 night in Mar 2024
Response from Oniel Rediresponse Specialist on May 6, 2024
Thank you Vicente, for taking the time to write a review of your stay at the Red Roof Inn Roanoke Rapids. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 9/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 Poor

Thomas

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures posted on expedia do not represent the current conditions of this place. I was not happy with it and I actually got up in the middle of the night and got out of there.
Stayed 1 night in Apr 2024
Response from Kris on May 4, 2024
Thank you for doing our guest review. We appreciate all feedback to help us. I am sorry we were not up to your expectations. Take care and have a great day.

6/10 Okay

Muriel

Traveled with partner
Liked: Staff & service
I did not like the smell in the corridor and in the room. Not clean in some part of the building
Stayed 1 night in May 2024
Response from Kris on May 4, 2024
Thank you for taking time to do our guest review. We appreciate all feedback to help us. I am sorry there was a smell. Take care and have a great day.

8/10 Good

Andury, Hollywood

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Kris on May 4, 2024
Thank you for taking time do our guest review. We appreciate all feed back to help us. Take care and have a great day.

10/10 Excellent

Dawn

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place. And pet friendly. I’m going to rebook during my next stay 😃
Stayed 1 night in Jan 2024
Response from Kris on May 2, 2024
Thank you for taking time to do our guest review. We appreciate all feedback to help us. You are more than welcome here anytime. Take care and have a great day.

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Sharma RediResponse Specialist on Apr 30, 2024
Thank you for taking the time to write about experience at the RED ROOF INN ROANOKE RAPIDS. Tamara, .I am happy to hear that you found our hotel to be nice. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Tamara, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

4/10 Poor

Karen

Traveled with partner, Traveled with pets
Disliked: Staff & service, property conditions & facilities
Nothing
Stayed 1 night in Apr 2024
Response from Kris on Apr 29, 2024
Thank you for doing our guest review. We appreciate all feed back to help us. I am sorry your stay was not very pleasant. Take care and have a great day

4/10 Poor

Bruce

Disliked: Cleanliness, property conditions & facilities
Room really smelled. Lousy breakfast choices.
Stayed 1 night in Apr 2024
Response from Kris on Apr 29, 2024
Thank you for doing our guest review. We appreciate all feedback to help us. I am sorry about your stay was not up to your standards. take care and have a great day.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good for an overnight stay
Stayed 1 night in Apr 2024
Response from Gabrielle RediResponse Specialist on Apr 22, 2024
Thank you for taking a moment to leave a review, Elizabeth. The staff and I at the Red Roof Inn Roanoke Rapids appreciate your 4/5 score following your stay. I am thrilled that everything was good for your overnight stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 Okay

Douglas

Traveled with partner
Disliked: Amenities
No light bulbs in lights. Washing the floor between 6-7 am. Wrong time to do it.
Stayed 1 night in Apr 2024
Response from Gabrielle RediResponse Specialist on Apr 21, 2024
Thank you for taking a moment to leave a review, Douglas. The staff and I at the Red Roof Inn Roanoke Rapids appreciate your 3/5 score following your stay. However, you stated that the time slot that the floor was being washed and the lack of light bulbs in the lights hindered your stay. Our Red Roof team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

4/10 Poor

Christina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down. Didn’t feel safe. Sink didn’t drain. Beds weren’t good. Not even the little plastic thingy that holds the toilet paper! Floor felt dirty. Wouldn’t walk barefoot.
Stayed 1 night in Apr 2024
Response from Kris on Apr 20, 2024
Thank you for doing our guest review. We appreciate all feedback to help. We are sorry your stay with us was unpleasant but take care and have a great day.

6/10 Okay

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Carla RediResponse Specialist on Apr 19, 2024
Hello Roy, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Roanoke Rapids and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Dave

Stayed 1 night in Apr 2024
Response from Kris on May 4, 2024
Thank you for taking time do our guest review. We appreciate all feedback to help us. I am sorry your stay was not up to par. Take care and have a great day.

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient. Nice location.
Stayed 1 night in Apr 2024
Response from Sharma RediResponse Specialist on Apr 13, 2024
Thank you for taking the time to write about experience at the RED ROOF INN ROANOKE RAPIDS. Myles, I am happy to hear that you found our hotel to be convenient and our location to be nice. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Myles, and can't wait to see you back at Red Roof soon, where we can continue to offer you a nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

LP

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the cleanest one I have been in on the East coast.
Stayed 1 night in Apr 2024
Response from Carla RediResponse Specialist on Apr 12, 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Roanoke Rapids. Our goal is to provide a clean stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Diane

Traveled with partner, Traveled with pets
Nice yard to walk your dog. But container for poopy bags way overflowing:(
Stayed 1 night in Apr 2024
Response from Carla RediResponse Specialist on Apr 11, 2024
Dear Diane,Thank you for taking the time to tell us about your experience at the Red Roof Inn Roanoke Rapids. I am glad to read that you were pleased with the yard as it is nice for walking your dog. However, you mentioned that the poopy bags needed to be emptied as they were overflowing. I am grateful for the feedback you provided so we are able to continually improve our hotel.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

4/10 Poor

Amanda Frances

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
April 2024 - This place is dirty. We felt disgusted sleeping on the beds. But we were too tired to leave (had just driven 18 hours). Stains all over the bedding, cigarette burns in it, hairs on it. Dirty floors. Just yucky. I’m not a picky person, but if I were you I’d avoid this place.
Stayed 1 night in Apr 2024
Response from Tianna RediResponse Specialist on Apr 7, 2024
Dear Amanda, Thank you for taking the time to tell us about your experience at the Red Roof Inn Roanoke Rapids. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the uncleanliness of the room, the floors and the bedding situation you described. While our top priority is to deliver clean and comfortable accommodations to our guest, it appears we fell short with you and for that, I sincerely apologize. Red Roof team is committed to satisfying our guests, so we are very thankful for your feedback.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Lorraine

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Location was easy to get to off the I 81. Many dining options and the room was very clean.
Stayed 1 night in Apr 2024
Response from Sharma RediResponse Specialist on Apr 7, 2024
Thank you for taking the time to write about experience at the RED ROOF INN ROANOKE RAPIDS. Lorraine, I am happy to hear that you found our location to be easily accessible, your room to be very clean, and the other kind remarks mentioned. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Lorraine, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 Excellent

Catherine

Stayed 1 night in Apr 2024
Response from Oniel Rediresponse Specialist on Apr 25, 2024
Thank you Catherine, for taking the time to write a review of your stay at the Red Roof Inn Roanoke Rapids. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 Terrible

Delores

Traveled with partner, Traveled with pets
Disliked: Amenities, property conditions & facilities
When checking in we had to wait as there key maker was not working then the door lock on our room was loose ,no coffee or microwave and cigarette holes in the bedding and a dust hanging on the walls on a good note really hot water,noisy doors banging most of the night
Stayed 1 night in Apr 2024
Response from Kamaria RediResponse Specialist on Apr 4, 2024
Dear Delores,Thank you for taking the time to tell us about your experience at the RED ROOF INN ROANOKE RAPIDS. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbance, the situation you mentioned regarding the room door and the other issues which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

8/10 Good

richard

Stayed 1 night in Apr 2024
Response from Oniel Rediresponse Specialist on Apr 25, 2024
Hi Richard,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn Roanoke Rapids. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 Good

Connie

Traveled with pets
Liked: Cleanliness, staff & service
Location
Stayed 1 night in Mar 2024
Response from Xao RediResponse Specialist on Apr 2, 2024
Hi Connie,The team at the Red Roof Inn Roanoke Rapids would like to thank you for sharing with us. We were pleased to know that our location earned your 4/5 score. Red Roof aims to provide its guests with good experiences, so we were happy that we left this impression with you.Once again, on behalf of Red Roof, we would like to thank you for sharing with us. It would be our pleasure to host you again in the future.With appreciation,XaoRed Roof ManagementRediResponse Specialist

8/10 Good

Diane

Stayed 1 night in Mar 2024
Response from Kris on Apr 20, 2024
Thank you for taking our survey. We appreciate any feedback to help us. We are sorry your stay was not up to your standards. Take care and have a great day

10/10 Excellent

Bridget

A very crowded area of town with a most confusing entry pattern. Room is nice, though and all we need is a good nights sleep.
Stayed 1 night in Mar 2024
Response from RediResponse Specialist on Mar 25, 2024
Hello Bridget,The staff and I at the RED ROOF INN ROANOKE RAPIDS thank you for your review of our property. It's great to see that you were pleased with your room and its convenience, though you indicated that you felt our hotel is in a crowded area. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We hope you choose to stay with us again in your future travels. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

10/10 Excellent

Mia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Chirell RediResponse Specialist on Mar 17, 2024
Dear Mia,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Roanoke Rapids and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit Red Roof again on your next trip!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

6/10 Okay

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kerry-Lee RediResponse Specialist on Mar 5, 2024
Dear Eileen, We at the RED ROOF INN ROANOKE RAPIDS appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Red Roof Management

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Recordo Rediresponse Specialist on Mar 3, 2024
Hello Ronald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Roanoke Rapids and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

10/10 Excellent

Lawrence, Coventry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific value for an inexpensive overnight. Clean, comfortable, roomy, quiet, friendly and even a little but decent breakfast. Totally satisfied. Roanoke Rapids is a good stop.
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on Mar 1, 2024
Dear Lawrence, It is so wonderful to see that we at the RED ROOF INN ROANOKE RAPIDS were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service, and we strive to give you the best experience at the best value. Thank you so much for the insight regarding your clean and comfortable room, friendly staff and decent breakfast. It was a joy to read you were satisfied. At Red Roof our primary goal is to provide a clean and comfortable stay for all our guests, and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Red Roof Management

6/10 Okay

Kenneth

Disliked: Property conditions & facilities
It was inexpensive & convenient. But run down
Stayed 1 night in Feb 2024
Response from Kerry-Lee RediResponse Specialist on Mar 1, 2024
Dear Kenneth,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN ROANOKE RAPIDS. I was happy to read you were pleased with our convenience and our affordable rates. You however mentioned we were a bit run down. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 Good

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The front desk staff at check in was very friendly. There are many places nearby for meals and it is right off the interstate so it’s an easy stop over when traveling I95.
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on Feb 29, 2024
Thank you for taking the time to write about experience at the RED ROOF INN ROANOKE RAPIDS. Melissa, I am happy to read that you had a great encounter with us and we truly appreciate your comments about our very friendly front desk staff and that you were pleased with the convenience of our location. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Melissa, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Red Roof Management

10/10 Excellent

Christine, Forked River

Stayed 1 night in Feb 2024
Response from Xao RediResponse Specialist on Mar 21, 2024
Thank you for sharing your perfect rating with us, Christine. Our staff at the Red Roof Inn Roanoke Rapids was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Chedanan

Stayed 1 night in Feb 2024
Response from Kris on Mar 20, 2024
Thank you for taking time to do our guest review. We appreicate all feedback to help us. take care and have a great day.

6/10 Okay

richard

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Non smoking room smelled from smoke.
Stayed 1 night in Feb 2024
Response from Sharma RediResponse Specialist on Feb 26, 2024
Thank you for taking a moment to leave a review, Richard. The staff and I at the RED ROOF INN ROANOKE RAPIDS appreciate your 3/5 score. However, you indicated that the smell of smoke in your non-smoking room dampened your experience. Your satisfaction is important to Red Roof, so I am sorry for any inconvenience caused.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Red Roof Management

6/10 Okay

Odetta

Traveled with family
Kinda noisy can hear everyone above you walking showering. Overall serves the purpose to just rest up
Stayed 1 night in Feb 2024
Response from Toni-Ann RediResponse Specialist on Feb 24, 2024
Dear Odetta,Thank you for choosing to stay at our Red Roof Inn Roanoke Rapids. Your feedback regarding our location being convenient is appreciated. However, we apologize for any inconvenience that may have been caused due to you finding there to be noise disruptions. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excellent

Soufiane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, safe, friendly stuff.
Stayed 2 nights in Feb 2024
Response from Toni-Ann RediResponse Specialist on Feb 23, 2024
Dear Soufiane,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Roanoke Rapids. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the safety of our location, easy parking and our friendly staff. We strive to provide our guests with satisfactory stays, so your feedback is always welcomed.Thank you again for sharing your experience. We look forward to seeing you in your future travels here at Red Roof, to provide a more comfortable stay.Sincerely,Red Roof Management

10/10 Excellent

Darmarcia

Stayed 1 night in Feb 2024
Response from Xao RediResponse Specialist on Mar 21, 2024
Thank you for sharing your 5/5 rating with us, Darmarcia. Our staff at the Red Roof Inn Roanoke Rapids was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Sincerely,XaoRed Roof ManagementRediResponse Specialist

6/10 Okay

Tara

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024
Response from Toni-Ann RediResponse Specialist on Feb 20, 2024
Hello Tara,Thank you for choosing to stay at our Red Roof Inn Roanoke Raids. I appreciate your 3/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Red Roof Management

8/10 Good

matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Oshane RediResponse Specialist on Feb 19, 2024
Hello Matthew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROANOKE RAPIDS and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Red Roof Management

10/10 Excellent

Evan

Business traveler
Liked: Cleanliness, staff & service, amenities
Enjoy when I stay at Red Roof in Roanoke Rspids, NC
Stayed 2 nights in Feb 2024
Response from Toni-Ann RediResponse Specialist on Feb 18, 2024
Hello Evan,Thank you for being a guest here at our Red Roof Inn Roanoke Rapids. We are happy to have been able to provide you with a great stay. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed in our stay. We arrived after midnight, just to sleep for the night. Our room was half cleaned - the beds were made and that was about it. There was NO TOILET PAPER, NO TOWELS, the bathroom was obviously not cleaned and even had the cleaning spray still on the counter! One bed was made and the other the pillow cases were just left on the bedside stand. The floor had dead bugs. We survived the night, but very disappointed. The clerk offered to switch our room after the second time I had to walk down for something, but our kids were already sound asleep, we just dealt with it.
Response from Toni-Ann RediResponse Specialist on Feb 18, 2024
Hello Kelly,Thank you for taking the time to tell us about your experience at the Red Roof Inn Roanoke Rapids. I am sorry that your experience did not meet your expectations however, as you've indicated that your stay was disrupted by an unclean room, there being no toiletries, no towels, an unmade bed and bugs in the room. This is regrettable to hear and not an experience our guests usually have.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Red Roof Management

10/10 Excellent

Ane

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Feb 2024
Response from Carla RediResponse Specialist on Feb 14, 2024
Dear Ane, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Roanoke Rapids. We are delighted to read how pleased you were with our hotel, resulting in a 10/10 score. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Painters

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from LaTunde RediResponse Specialist on Feb 11, 2024
Hello Painters, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN ROANOKE RAPIDS and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

JAMES

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quilt had stains
Stayed 1 night in Feb 2024
Response from Gabrielle RediResponse Specialist on Feb 6, 2024
Thank you for taking a moment to leave a review, James. The staff and I at the Red Roof Inn Roanoke Rapids appreciate your 5/5 score following your stay. However, you stated that the quilt had stains. Our Red Roof team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us to improve our guest experience.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 Good

Tyisha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Gabrielle RediResponse Specialist on Feb 4, 2024
Thank you for taking a moment to leave a review, Tyisha. The staff and I at the Red Roof Inn Roanoke Rapids appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management