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Reviews of Antica Dimora Dell'Orso

Antica Dimora Dell'Orso
Vicolo dell'Orso, 55, Rome, RM

Reviews

8.0

Very Good

Rating 10 - Excellent. 48 out of 164 reviews" "
Rating 8 - Good. 75 out of 164 reviews" "
Rating 6 - Okay. 26 out of 164 reviews" "
Rating 4 - Poor. 10 out of 164 reviews" "
Rating 2 - Terrible. 5 out of 164 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Pedro Pitarch

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very authentic and the staff was very kind and helpful
Stayed 3 nights in Mar 2024

8/10 Good

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place.
Stayed 1 night in Mar 2024

8/10 Good

Eric S

Traveled with family
Liked: Cleanliness, staff & service

6/10 Okay

swee a

Disliked: Property conditions & facilities
Very inconvenient to checkin. The office to checkin is quiet far away especially we have to carry the luggage with us. Pubble stones are not easy to carry the luggage’s with small wheels. Huge picture on the bed head as big as a queen bed, a picture of an old lady looking at you at every angle.
Stayed 4 nights in Oct 2023

4/10 Poor

Manuel

Liked: Cleanliness
Disliked: Property conditions & facilities
Did not like anything. We were placed in a different location from the hotel. It was an old unkept building with dirt stairs to a second floor. The old-fashioned key took 10 minutes to make it work each time. When we complained, they said "that is the key" and did nothing about it. The hair dryer did not work. The information on Expedia was totally deceiving. Expedia should drop this property.
Stayed 4 nights in Oct 2023

6/10 Okay

Albert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The facilty is very old and the access stairway is narrow, steep and slippery - especilly for older people
Stayed 4 nights in Sep 2023

8/10 Good

ROBERT, THORNBURY

Liked: Cleanliness, property conditions & facilities
all was good, but all keys were not found and it made it difficult coming and going
Stayed 2 nights in Sep 2023

10/10 Excellent

Michelle

Stayed 1 night in Jul 2023

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely clean room with all necessary amenities. Breakfast was good and my gluten free request was well accommodated. Would definitely return.
Stayed 3 nights in Jul 2023

4/10 Poor

Maximiliano

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Location is very good, the apartment was good size but in order to get there you need to do the check in few blocks away, that was the first bad sign, then the alley that gets to the property is not clean, to get to the apartment you have a very inclined stairs, the keys are also old and not easy to open the doors
Stayed 2 nights in Jul 2023

8/10 Good

Juan, Hollywood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The properly was nice and clean but old and not easy to get there..
Stayed 2 nights in Jul 2023

10/10 Excellent

Oliver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was surprisingly good. We thought we would be taking a risk on a characterful hotel, but the room was great, with an incredible location. It was exactly what we needed. The check-in is slightly out of the way, so do bear that in mind on arrival. We were warned but forgot. However this does add to the secluded vibe of the room, which turned out to be very enjoyable, especially with the air con. Excellent value for money.
Stayed 2 nights in Jun 2023

8/10 Good

lauren

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Antica Delle Orso is a property operating under the umbrella of Antica Dimora Delle Cinque. Second time staying with them, I enjoyed the room they gave me, atmospheric with a quiet lane view. Towels and bedsheets could use an upgrade as they show their age. My issue is with the front desk annoying young woman on June 13 around 2pm who amazingly refused to book me a taxi and actually argued with me. Normally this is a simple thing so dealing with her was exceedingly frustrating as she refused to do her job! So many hotels in Rome to stay, and I certainly don't want this type of hassle.
Stayed 3 nights in Jun 2023

8/10 Good

sharon

Stayed 4 nights in May 2023

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
What was unique about this property was that it was quite possibly the worst place we have ever stayed. Check in is at a deceptively nice hotel but then they lead you to a remote location blocks away. There is no staff on site and the entrance is at the end of a trash strewn alley. The room is at the top of some very steep and poorly lit stairs and past three locked doors that require you to carry several large and heavy keys. Our room was over a bar or restaurant where the noise ran loud and late. The bathroom had mold growing in the shower and the water temp varied wildly while it ran so you were treated to scalding temps and then ice water. The "safe" in the room was not not attached to anything and could easily be carried away so it wasn't very safe. The placard on the door states that the MAX room rate is between 89 and 150 Euros but we were charged over two hundred a night for this dump. The breakfast was nice but it was nearly 2/10 of a mile away in a separate building. But let me tell you about the bed. The mattress was so old and wallowed that the ends of the springs poked you through the mattress cover, and the bedspread was so dirty as to be scary. Don't let their pictures fool you. This place isn't "classic" or "historical". It's old, run down, and a tourist trap! Beware!
Stayed 3 nights in May 2023

10/10 Excellent

rebecca

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2023

6/10 Okay

Maya

Traveled with family and small children
Liked: Cleanliness, staff & service
Liked the decor, the bed was ok. The size of the room was quite spacious. The terrace where they serve breakfast is breathtaking. We missed the part where check in isn’t at the address of the room so it was a lot of tiring hustle after the flight. Wifi is pretty awful. All in all an ok experience.

2/10 Terrible

Saul

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Check in it’s not at the location. They treat guest at the other location better. They didn’t had hot water for shower I called reception and they just told me sorry I can’t do anything. Terrible service.
Stayed 1 night in Oct 2022

10/10 Excellent

Airi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, thanks to all the employees, they were all kind and helpful ❤️
Stayed 1 night in Sep 2022

10/10 Excellent

ANTHONY

Stayed 1 night in Sep 2022

10/10 Excellent

Gytha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feels like it's close enough to the nightlife while still feeling very safe and removed from main streets. Staff were charming, polite, and helpful - front desk agent even carried my bags to the separate building :) . Free breakfast was superb, full spread of fruits, pastries, meats and cheese, and coffee of course. The view from the rooftop was a stunning start to our day. Would definitely return (hopefully soon!)
Stayed 1 night in Aug 2022

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
Property is off the beaten path down a back alley about 5 min from reception and the area of breakfast. Stairs are dark and steep. Room was very unique, quiet, and eclectic. One queen bed and a sofa queen worked for our one night stay as we transited through Rome. Location is amazing for access to everything. No local parking available, need to find street parking.
Stayed 1 night in Jul 2022

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
The photo of this property tricked us in booking the room. It is in a very small secluded alley. Not much ventilation in the room. Check in process is tedious as the bell outside connects to the main building which is half a mile away. I would recommend you stay in the main building or another property of their Antica Dimora Cardinale Nardini which was far better and has a lot of eating options close by.
Stayed 2 nights in Nov 2019

8/10 Good

Arjona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had a very authentic “Rome” feel to it. The location was pretty perfect to get to good rome attractions. Bus services were easy and it’s local to many restaurants. The only thing was that it was next to a restaurant which cooking smells would come into the room so leaving windows open slightly during the day so it can air out wasn’t much of an option. I would definitely stay again though.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, a 10 minute walk to the Castel d'Sant Angelo. Period property with interesting features. Steep steps to the rooms. Some people may not like that you had to have breakfast in another hotel which is just around the corner but to us it was the same as going out for breakfast every morning. The staff were incredibly helpful and welcoming.
Stayed 4 nights in Jun 2019

8/10 Good

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
That was a very good stay. If you like antic you are in the right place. Location is great! Breakfast on the rooftop is a big plus.
Stayed 3 nights in Oct 2019

6/10 Okay

Agneta, Stockholm

Traveled with partner
The closnest to the center excellent, good breakfast.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Located at end of dark alley. Lots of mold in the shower. Pros: good location. Wonderful breakfast facilities!
Stayed 1 night in Jul 2019

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 4 nights at this hotel. It is in a great location, with almost all the main sights within walking distance. When we arrived we forgot that we had to check in at the larger hotel a couple blocks away. They sent someone over to let us into our room and then I had to go across to check in. Just make sure you go there first because you’ll have to anyway. The room was spacious but I found the shower a bit small. It also wasn’t the most comfortable bed but we managed. Breakfast is at the other hotel and had a range of pastries and sweets with bread, spreads, yoghurt etc. It is up on the rooftop which has a niceness view but it was hot in the sun so we ate inside. Overall it was a good stay.
Stayed 4 nights in Aug 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Aug 2019

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar service, lovely stay, rooftop breakfast
Absolutely stellar service at this hotel.. The staff is wonderful. Everyone from the receptionist to the handiman, to the concierge, to the breakfast room attendant. Breakfast is served on the rooftop of an sister property which was a short walk from our room. This is a Lovely little property that is tucked away yet right in the middle of everything. Very well appointed room, small but totally functional. The decor was very charming, filled with antiques. . Bathroom was clean and well supplied. Had a bit of a problem with the hot water control and when I phoned the front desk to tell them a handyman showed up quickly, Made an adjustment and viola! Hot water! Though the problem did re-occur. But not to worry the staff is excellent and attentive to any issues. It is a short walk to many of the "must see, must do" sites in the city center. Navano square, the Parthenon, the Basilica and the Vatican are all within minutes. The breakfast was delicious and lovely all served on a rooftop with fantastic views, I would definitely book this hotel again. Thank you for a memorable visit to Rome.
Stayed 2 nights in Jul 2019
Response from Anna maria on Aug 22, 2019
Dear Mr Anthony, thank you for such a nice comment! Hoping to welcome you again, we wish you Best Regards Il Burcardo Staff

4/10 Poor

Shemy, Dallas, Texas

Traveled with group, Traveled with family
Disliked: Staff & service
It wasn’t like the photos are showing, hotel at first was so average, our room didn’t have AC, I was told the room was for guesses , but it seemed to be room for their employees, once I complained about it , they moved me to a different side of the hotel, (which it was actually a totally different hotel with the same owner) around 5 streets always , imagine this drama on summer time! I had a incredible and unbelievable experience here, not a very nice one.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nothing stands out as "great"- it's really just a bed and shower
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 7 nights in May 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were incredibly helpful and the location of the rooms was right in the old town and great for walking to the main sights and restaurants etc
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the hotel . Breakfast is good
Stayed 2 nights in Feb 2019

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very special and very recommendable.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing little property that gives a unique experience in the heart of the Rome. Room was beautiful, furnished with antiques, and even contained a small area of an original fresco. And if this were not enough, breakfast at the main hotel property was wonderful and has the most gorgeous view in the city. I wouldn't think of staying anywhere else in Rome.
Stayed 9 nights in Dec 2018

8/10 Good

Dyanne

Great location..walk to many things. Piazza navona steps away. Main hotel is where check in is. If you are aware you arent in main hotel, they escorted us to building which was a minute walk. Expect to walk a setp of stairs. Bathroom was decent sized not alot of cabinet or counter space to put things. Room fair sized and very Roman. Staff was great and breakfast was wonderful on top of the roof overlooking city. Would stay again.
Stayed 2 nights in Nov 2018

10/10 Excellent

Alexis, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was beautiful! Check in is not at the address of the hotel, but about a 3min walk from there. However, when you call the number on the door the gentleman meets you there, allows you to leave your stuff, and takes you to the check-in area where breakfast is as well. The shower in our room was incredibly small, but still able to be used. I am a huge lover of antiques, so for me this was heaven!
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Overall decent stay, this is our second stay here, our only issue was the spots of mold in the grout of the shower, but overall very easy comfortable stay
Stayed 3 nights in May 2018

6/10 Okay

Marcy

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beds were not very comfortable and breakfast was not close.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience staying in this hotel. Great location and service! I would highly recommend it!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Dec 3, 2016
Dear Guest, Thank you for your review. We remain at your disposal. Best regards, Reception Staff

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing antique rooms,close to many major historical attractions, with especially warm, pleasant staff in all aspects,particularly the young women in reception who were very helpful and always cheerful. Great breakfast buffet choice, on the terrace in the sun with super views over almost all Rome.
Response from General Manager on Dec 3, 2016
Dear guest, we really want to thank you for your review. We are happy to see you loved your stay. We remain at your complete disposal. Best Regards, Reception Staff

10/10 Excellent

Brid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super location and super welcome
The hotel staff were very helpful. The breakfast was lovely. The location is unbeatable. Piazza Navona is around the corner and the Pantheon is five minutes walk.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room in grwat location.
The room was an adjunct of the main hotel which was a short walk away for check in and breakfast. A bit quirky but the largest room I've ever had in Rome. Nice and quiet and a grwat location a few blocks from piazza Narvona and the Pantheon.

2/10 Terrible

SANTINA liliana, Milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
such a bad experience never again
Bad experience with this apartment that is NOT an hotel but few rooms in a narrow and dark street . taxi driver could not find the place with no sign. Nobody answer your call.Dirty entry and you should go elsewhere for check in . I arrived late in the evening, starving for food and tired for having carried my bags back and forth to find the right door where to ring. I refused to stay in such a place and I was charged for the two nights . hotels.com provide's no assistance and hotels do what they want.