Comfort Villa | Living room | 32-inch TV with digital channels
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Reviews of Smart Home

Smart Home
Via Torino 64- Albano Laziale, Albano Laziale, RM

Reviews

8.2

Very Good

Rating 10 - Excellent. 56 out of 147 reviews" "
Rating 8 - Good. 56 out of 147 reviews" "
Rating 6 - Okay. 26 out of 147 reviews" "
Rating 4 - Poor. 5 out of 147 reviews" "
Rating 2 - Terrible. 4 out of 147 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Marina, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time at this apartment love it . Will be back and staff are excellent great place.

6/10 Okay

Krishna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
was good but far from rome.
Response from Serena on May 28, 2016
We regret that for you our residence is away from rome, but our address is specified for all reservation sites. Moreover at 200 meters is the train which connects you to the center of Rome in 25 minutes. However, we are pleased that despite the distance you have found yourself well, and we hope to have you again as our guest.

10/10 Excellent

Deborah, March

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart Home - big success with the kids!
We really enjoyed staying in the Smart Home and would definitely stay there again. The children loved it. It had everything you could need, including a private courtyard garden, and was exactly as the name suggests - Smart!
Response from Serena on Jul 2, 2016
thank you very much deborah, we'll wait you soon. the director, andrea polselli.

8/10 Good

Jay, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Rome
Room was great, clean safe and a nice amount of room for four. Staff was very friendly we all worked to understand each other and it worked out well. Nice town to walk through and find a place to eat, I recommend Le Piazzette down the street.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Book this Hotel if You Are Very Sure
This accommodation is not for first timers in Rome. It's NOT for the one who wants to save money on a Rome Trip. Please DO NOT trust the other reviews which say its just 36 minutes travel from Rome. That's plain misguide. In reality, starting from hotel to any major spot is at least 1:15 hrs. Your mobility is severely restricted by the last train from termini to Pavona- last train comes only at 10:00 PM. so if you have anything to do with night-life, this accommodation is a pass. What make worse is that on public holidays trains ply on two to three hours difference. Its non- sense to book this hotel if you do not have at least one week in this hotel (or you don't have your own car) and are ready to spare your Roman public holidays. A worst time would be booking it from Christmas to first weekend of new year- you will certainly waste your half the duration house-arrest in it. Now hotel itself- yes its clean and OK for A family with kids. No other thing I find motivating to say a positive thing about it. Towels were smelling, (felt unhygienic), no restaurant within hotel. It is hard to communicate with staff and even approachable. I never found reception open in my 5 days stay. For cleaning or any other supply you have to knock the doors of staff. Wi-Fi is limited to one device only though the usage limit given is excellent. The Sofa mattress was of cheap quality (you can feel the springs underneath); though the one for bedroom was very good.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel, not close to anything
Hot water runs out in a room with four people which is ridiculous. Only one person can use wifi at a time, also super inconsiderate.

8/10 Good

Ion Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kevin P, Harrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smart home; smart stay; smart choice
A very enjoyable stay; friendly staff and helpful. Kitchen was well equiped and easy to use, with fresh ground coffee for a good morning start. Beds very comfortable set in quiet location. We are a family wth two young kids and were welcomed with warmest hospitality. Definitely a great place and base to use for Rome and to explore area. Trains to rome excellent and frequent.

8/10 Good

Sid, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel , far from the city
Very good Hotel but bit far from the city

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would recommend this apartment to anyone who wants to visit Rome, but not stay in the craziness of Rome. It was about 20 minutes train ride to central Rome. The manager was wonderful and went out of her way to be helpful. She really made our trip perfect there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in an apartment with 1 bedroom and sofa bed in the living room, comfortable for a family with 2 teens. Kitchenette did not have enough silverware for 4 people though. Very friendly staff!!! You can even arrange laundry to be done. 5 mins walk to Pavona train station, 25 mins to Rome Termini by train, which goes about twice an hour, for 2-3 Euro.

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Come for Rome, stay for Pavona
We had such a great time in this little town. While Rome was large, packed with tourists, and impersonal, Pavona was filled with little shops, fruit markets, and restaurants filled with locals. The staff went above and beyond to help us- with a sense of humor to boot! The kitchenette was well equipped, couch was comfy, bathroom was in nice modern condition. If we come back, I will most definitely stay again, fill up the kitchenette with tasty fruit, meat, and cheese, and enjoy my little provided esspresso.

8/10 Good

Monika

Liked: Staff & service, property conditions & facilities, room comfort
Realny nice hotel for the price.
We had a great time. Close to Rome. We had a car but there is a train station within a walking distance. Very friendly staff. They don't speak English but did everything they could to make our stay enjoyable and comfortable. Not recommended if you look for a night life. Great for good night rest after all day long in Rome.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay not so far from Rome
Don't get scared that its 25kms from Rome. Its very easy to get to Rome with a train thats very frequent and costs just €2.1 per person. I drive a VW CC sedan and I was looking for a place with safe parking and that which will not break the bank... I found this place very nice. We took the train from Pavona to Roma Termini (25mins).. The hotel contacted me weeks before asking my arrival details and providing me with a mobile number incase I arrived after-hours. The staff speaks very little english but it is manageable. Rooms were clean and well maintained. The wifi is quite strong but with a limit of 1gb.. getting to and from rome is not at all a problem with the trains,,, they run very frequently except for sundays and holidays.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment close to train and 30min to Rome
Great service,nice and clean. Would recommend to stay at the apartment very pleased, love it. Has every thing you need for a apartment. Close to shop for grocery.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice place, small elegant room, good price
5 min walk to the train station, 30 min train to the center The staff don't know English at all The wi-fi work on one comp/phone each time

8/10 Good

George, London

Liked: Cleanliness, property conditions & facilities, room comfort
Nice modern apartment.
The hotel/apartments are nice and clean. Modern building. We stayed for a week at a loft which was quite big and confortable. The TV did not work and they changed us to an other one. None of them had any view as the windows had white glass which made you feel a bit claustrophobic. Hot water only worked until 9.30 am.

6/10 Okay

TimatrixNZ, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice but lacking
Staff were nice and friendly. its a easy modern place to stay but rooms are lacking. There was little in the way of utensils etc for an apartment. you have a stove and a fridge. with a pan and pots etc but no sharp knife, toaster or jug or anything. the shower was severally broken and theres no way it was new (it was tidy and clean but water came out all the shower hose not really the nossel) apart from the lack of things and the TERRIBLE wifi which only one person can loginto at a time and is slower than 1900 dial up internet, it was nice. Also near a train station but it was easier to drive in to rome as parking is only 1euro an hour

10/10 Excellent

Ewan, Scotland, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic for all!
My partner and I stayed there for 3 nights when on holiday to see the sights in Roma. The hotel has a fantastic location and so close to the railway station for a direct train into Roma Termani, The apartment was clean and spacious. Free wifi and air conditioning. Pots/plates/bowls/cutlery was supplied. Would recommend to all and will decently re-visit.

10/10 Excellent

Andy, Dorset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Off the beaten track, but well worth the effort
We ( family with 11 and 13 year olds) spent a fantastic week here. Takes some effort to get to, being 24km from Roma by train, but that was part of the adventure for us. Much, cheaper than hotels in cenral Rome and at E2.10 each on the train our 4 trips into the city didn't cost anywhere near as much as the difference in price between here and city hotels. Pavona - lovely little town and by self-catering at SmartHome you can be more like a local than a tourist. Used local bakery, pasta shop and grocers, as well as the supermarkets (all within a km walk). Remember this is an apartment, not a hotel. We had 2-ring cooker ( bit of a challenge for 2 meat eaters and two vegetarians, one of whom is gluten intolerant!), 3 saucepans and a frying pan, as well as a moka coffee pot. Fridge, but no freezer compartment. Washing up liquid and scourer supplied, but no tea towel. No dust-pan or brush for sweeping up, but we found both for less than E2 locally. Plates and cutlery for everyone, but no sharp kitchen knife (made melon cutting interesting!). So, basic but certainly manageable for a week. We had a 'loft' apartment with kitchen and bathroom at one level, lounge and bedroom slightly lower. Most comfortable sofa-bed I've ever slept on without a doubt. Kids shared the double bed which was in a separate room with only pillars between it and the lounge. Curtains cut out most of the light though when they went to bed. Bathroom was fantastic, including Jacuzzi bath! 3 towels each as well.

10/10 Excellent

Line

Liked: Cleanliness, staff & service, room comfort
Very nice for a family
We choose Smart Hotels, because we wanted a flat, and location was not important for us. We have been in Rome several times before, so this time we wanted to see something else, so we rented a car, and smart hotel is close to Lake Albano and the very nice mountain village Frascati. The service at the hotel was good, and even if there are some language barriers, they really aim to make one happy, and as most italiens very very nice to kids. Our loft was beautiful and very nice, and our son had a lot of fun playing there, the kitchen was well equipped, but maybe a micro oven or normal oven would make sense there? The neighborhood is nothing amazing, but there are a lot of supermarket close by. The only thing we miss, would be a playground area for the kids outside, but besides its a very accommodation to a very good price.

8/10 Good

Hilary, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we loved it
Ideal place for our needs. This is a service appartment - not a hotel. It was very clean and with garden area. The support from the staff prior to arrival was really great and I felt very safe whilst we were there. The internet was very good.It is about 15 minutes from the Ciampino airport car rental You really need a car if staying there.There is no cleaning of the rooms or changes in linen etc. There is also no phone in the rooms.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is really smart home, and equipped with high security. I have spent good time. In charge person do not know english, how ever he will explain eveything. He and his family is very friendly. I was very happy during my stay.
Response from Serena on May 28, 2016
thank you very much, now we have added employees who speak english. best regards, andrea polselli.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Serena on May 28, 2016
thank you very much. Andrea Polselli.

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Naim, Utrecht

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk en gezellig ....
Het was gezellig ,rustig en zit het mooie uit van buiten en binnen . Schoon en netjes . De personeel waren aardig en behulpzaam ,,. zeer professioneel en vriendelijk.

10/10 Excellent

Jean-Charles, lasserre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel appartement, grand frigo-congélateur, spacieux, peu de vaisselle mais suffisante pour quelques jours, produit vaisselle + éponge fournis, draps, serviettes et savons. Parking gratuit fermé. Au bout de la rue, gare Pavona pour aller à Rome (non testé, nous avions une voiture). Pour se rendre à ce logement, nous avons eu un bouchon monstre (c'était un vendredi soir - mi-juillet 2016)c'est un gros problème dans le secteur, idem pour aller à la plage... Situé à 20 mn de la station de métro Anagnina où vous avez un parking (1.50 euro pour 12 heures)de là vous pouvez aller au centre de Rome en métro (1.50 euros le trajet) en 15-20 mn environ (très pratique et facile) Egalement situé à 20 km de la mer (plage Tor vaianica)

10/10 Excellent

raymond, granville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
un bémol le wifi limité

10/10 Excellent

carmelo, Palermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima esperienza
Un apart'hotel veramente di ottimo livello, personale efficiente e discreto, molto disponibile, cura dei particolari ed eleganza e ricercatezza negli arredi.
Response from Serena on Jul 2, 2016
la ringrazio infinitamente, recensioni come questa ci spingono a lavorare sempre di più nell'ottica di un continuo miglioramento. spero di riaverla presto nostro ospite. il responsabile, andrea polselli.

10/10 Excellent

Ivan, Bonn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rom Urlaub
Diese Appartment war sauber,die Zimmer sind groß und haben auch genug Platz für mehre Leute. Wir waren 2 Erwachsene und 2 Kinder. Es gibt 2 Schlafzimmer und oben im Wohnzimmer noch großes Schlafsofa. Küche, Bad und kleiner Essbereich sind vorhanden. Ebenfalls ist die Sicherheit sehr gut gemacht , überall mit einem Code. Parkmöglichkeiten sind ebenfalls sehr gut. Es gibt auch eine kleine Lobby mit einem Getränke-Snack Automat. 5 Minuten zur Bahnhaltestelle und von da aus kann man direkt nach Rom fahren , dies dauert auch nur 20-25 Minuten. Tickets kosten 2,10€. Sie müssen die Tickets bei den kleinen Läden an der Hauptstraße kaufen.
Response from Serena on Jul 2, 2016
dank viel. der direktor andrea polselli.

6/10 Okay

Finn, Denmark

Liked: Cleanliness, staff & service
Disliked: Room comfort
Staff very helpful
Staff were very helpful. However, the room was extremely cold and it seems not to have been heated since autumn last year. The weather was cold and damp and we did not get a proper temperature during the night, as the walls kept on being ice cold. The coach bed was not very comfortable. But there was a nice kitchen. During summer it would have been a much better experience.
Response from Serena on Jul 2, 2016
i am very sorry for the bad weather. i hope you can come back in the summer. to combat the cold you have to turn on the conditioner. best regards, andrea polselli.

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander
L'appartement est grande et propre. Le coin cuisine est très utile et bien fourni. Le Menage est fait une fois tous les 3 jours. Climatisation de bonne qualité. Parking sécurisé. La situation de la residence offre peu d'intérêt touristique mais la localisation permet de rayonner facilement dans toute la region : compter 30 à 45 minutes pour rejoindre Rome. Ne pas passer par les itinéraires principaux mais par les routes secondaires pour éviter les embouteillages quotidiens. Location à recommander .
Response from Serena on May 28, 2016
Merci pour la grande revue que vous nous avez laissé, cela nous encourage à nous améliorer toujours plus à atteindre des niveaux élevés. Nous espérons vous avoir à nouveau comme notre invité. Cavallari Serena

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
À recommander. Propre soigne et sécurisé
L'appartement est grande et propre. Le coin cuisine est très utile et bien fourni. Le Menage est fait une fois tous les 3 jours. Climatisation de bonne qualité. Parking sécurisé. La situation de la residence offre peu d'intérêt touristique mais la localisation permet de rayonner facilement dans toute la region : compter 30 à 45 minutes pour rejoindre Rome. Ne pas passer par les itinéraires principaux mais par les routes secondaires pour éviter les embouteillages quotidiens. Location à recommander .
Response from Serena on May 28, 2016
Merci pour la grande revue que vous nous avez laissé, cela nous encourage à nous améliorer toujours plus à atteindre des niveaux élevés. Nous espérons vous avoir à nouveau comme notre invité.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a quiet neighborhood and takes about 40 min to get to Rome Termini station. Room was clean and modern, and staffs are nice! All kitchen utensils and dishes were included, so that was a big plus.
Response from Serena on May 28, 2016
Thank you for the great review that you have left us, this encourages us to always improve ourselves more to reach lofty levels. Special thanks also by all the Staff Cavallari Serena

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Ottimo soggiorno sicuramente da consigliare ad amici. La pulizia delle camere è migliorabile ma nel complesso ottima qualità e prezzo, a due passi dalla stazione ferroviaria . Nn perdetevi il giro dei castelli romani il cibo i luoghi e in particolare Ariccia con il suo borgo medievale e le mitiche fraschette.
Response from Cavallari Serena on Mar 25, 2016
Siamo contenti che si sia trovato bene anche se ci dispiace che abbia trovato la pulizia della camera "migliorabile", considerando che è il nostro punto di forza, come si evince da tutte le recensioni. Sicuramente la prossima volta faremo di meglio per soddisfare le sue aspettative.

8/10 Good

Andrea, Siracusa

Liked: Cleanliness, staff & service, property conditions & facilities
Fedele alle aspettative.
Residence tranquillo in zona silenziosa. Il mio monolocale era piuttosto piccolo. Appena aperto il divano letto (inaspettatamente comodo), della stanza non rimane nulla oltre al bagno e all'angolo cottura-ingresso. Tutto apparentemente pulito e funzionale. A noi è servito solo a pernottare una sera. Purtroppo al sorgere del sole la luce dà fastidio perché le tende non sono molto oscuranti. Nel complesso buono.
Response from Cavallari Serena on Mar 23, 2016
Siamo felici che si sia trovato bene, sicuramente interverremo sulla minor trasparenza delle tende. Grazie del consiglio

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prisvärt hotell och underbar personal
Rekommenderas!
Response from Serena on May 28, 2016
Tack för komplimangerna , hoppas vi att du har igen som våra gäster.

8/10 Good

aurelie, Auxerre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appartements hôtel très accueillant et moderne. Seule la wifi qui ne marche pas dans la chambre ni dans les partis communes
Response from Serena on May 28, 2016
Merci pour les compliments, nous agissons pour renforcer la connexion wifi.

4/10 Poor

Jimmie, Ljungby

Disliked: Property conditions & facilities
Kommer aödrig välja detta hotell igen. Fuskbygge rakt igenom
Response from Serena on Jul 2, 2016
welcome your criticism, but I would like them to be motivated.

4/10 Poor

Jimmie, Ljungby

Disliked: Property conditions & facilities
Lägenhetshotell. Fuskbygge var man än tittade. Köksluckor som tog i golvet eller inte ens var fastskruvade riktigt. Var likadant i alla tre rummen vi hyrde
Response from Serena on Jul 2, 2016
thanks, we will solve the problem as soon as possible.

10/10 Excellent

Francisco Manuel, Isla Cristina, Huelva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto, ideal para conocer Roma
Un alojamiento perfecto si quieres conocer Roma. Precios económico y habitaciones muy buenas.
Response from Serena on Jul 2, 2016
muchas gracias senor francisco manuel, ueted es muy amable. hasta pronto, el director. andrea polselli.

10/10 Excellent

Domenico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Serena on Jul 2, 2016
grazie mille sig. domenico.

8/10 Good

Carmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Serena on Jul 2, 2016
grazie mille sig. carmine.

6/10 Okay

Renzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Serena on Jul 2, 2016
grazie per il suo giudizio.

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Serena on Oct 31, 2015
La ringraziamo di aver dato un buon voto alla nostra struttura. Speriamo di averla nuovamente come ospite.

10/10 Excellent

Dominik, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Római vakáció
Mi azért választottuk ezen szállást mert megszerettük volna nézni Rómát ,és a tengerpart is közel volt. Természetesen autóval mentünk két gyermekünkkel..A szállás kiváló nem beszélve az áráról a környéken sem volt ilyen jó áron szállás.Nekünk minden igényünket kielégítette, nagyon kedves,barátságos segítőkész személyzet. Csak javasolni tudom ha bárki is ere jár ebben nem fog csalódni.
Response from Serena on Oct 31, 2015
I thank you and'm glad I satisfied your expectations. I hope to have you again as a guest.

10/10 Excellent

Emmanuelle, Picardie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche de Rome !
MAGNIFIQUE ! Très bon accueil, très propre, très pratique, on a pu cuisiner un peu ! ça fait du bien ! Si nous devons revenir sur Rome, nous séjournerons là ! Les petits apparts de RDC comme ça c'est agréable !
Response from Serena on Oct 31, 2015
je vous remercie beaucoup pour cette merveilleuse examen, ce que vous avez écrit qui nous rend très fiers. Je attends avec intérêt avec grand plaisir encore une fois.