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Red Rock Thermal Motel
3.5 star property

Comfortable motel near Polynesian Spa

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June 2024

Red Rock Thermal Motel

Photo gallery for Red Rock Thermal Motel

Exterior
Gazebo
Deluxe Studio | In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Cottage | In-room dining
Outdoor pool

Overview of Red Rock Thermal Motel

Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Hot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
109 Lake Road, Rotorua, 3010
  • Popular LocationEat Street16 min walk
  • Popular LocationSkyline Rotorua3 min drive
  • Popular LocationPolynesian Spa3 min drive
  • AirportRotorua (ROT-Rotorua Regional)20 min drive
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Room options

View all photos for Deluxe Apartment, 1 Bedroom

Deluxe Apartment, 1 Bedroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Apartment, 1 Bedroom

Highlights

Furnished patio
Kitchenette
Refrigerator
TV
Sofa bed
Separate bedroom
Ceiling fan
Hair dryer
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Studio

Superior Studio | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Superior Studio

Highlights

Kitchen
Refrigerator
TV
Renovated in 2013
Ceiling fan
Hair dryer
Private bathroom
Microwave
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Apartment

Family Apartment | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Family Apartment

Highlights

Furnished patio
Kitchen
Refrigerator
TV
Sofa bed
Separate bedroom
Ceiling fan
Hair dryer
  • 398 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Apartment (Deluxe)

Family Apartment (Deluxe) | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Family Apartment (Deluxe)

Highlights

Furnished patio
Kitchen
Refrigerator
TV
Renovated in 2012
Sofa bed
Separate bedroom
Ceiling fan
  • 398 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Standard Apartment, 1 Bedroom

Highlights

Kitchen
Refrigerator
LCD TV
Sofa bed
Separate bedroom
Ceiling fan
Hair dryer
Private bathroom
  • 398 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Superior Studio

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Superior Studio

Highlights

Kitchen
Refrigerator
TV
Renovated in 2013
Ceiling fan
Hair dryer
Private bathroom
Microwave
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Deluxe Studio

Highlights

Kitchenette
Refrigerator
TV
Renovated in 2011
Ceiling fan
Hair dryer
Private bathroom
Microwave
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Cottage

Cottage | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Cottage

Highlights

Kitchen
Full-sized refrigerator/freezer
Dishwasher
TV
Sofa bed
2 bedrooms
Ceiling fan
Private bathroom
  • 721 sq ft
  • Sleeps 9
  • 3 Twin Beds OR 1 Queen Bed and 2 Twin Beds

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The price is $88
$101 total
includes taxes & fees
May 16 - May 17
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About the neighborhood

Rotorua

Red Rock Thermal Motel is located in Koutu, a neighborhood in Rotorua. Tribal Lights Cultural Theatre and Tamaki Maori Village are cultural highlights, and some of the area's activities can be experienced at Skyline Rotorua and Government Gardens Golf. Looking to enjoy an event or a game while in town? See what's happening at Ogo or Racing Rotorua. Relax and indulge in the area's hot springs, or seek out an adventure with mountain biking and hiking/biking trails nearby.
Visit our Rotorua travel guideOpens in a new window
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What's nearby

  • Eat Street - 16 min walk
  • Rotorua Central Mall - 3 min drive
  • Skyline Rotorua - 3 min drive
  • Polynesian Spa - 3 min drive
  • Mitai Maori Village - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • Social Club - 16 min walk
  • Gold Star Bakery - 15 min walk
  • Kfc - 12 min walk
  • Poco Tapas and Wine - 18 min walk
  • Cbk Craft Bar & Kitchen - 18 min walk

About this property

Red Rock Thermal Motel

Motel located in Koutu
Take advantage of a terrace, a garden, and a playground at Red Rock Thermal Motel. For some rest and relaxation, visit the spa tub. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), smoke-free premises, and a front-desk safe
  • Barbecue grills, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Red Rock Thermal Motel feature comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Microwaves, cribs/infant beds, and coffee/tea makers

Languages

Afrikaans, Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: NZD 12 for adults and NZD 12 for children

Things to do

  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 floor
  • 3 buildings
  • Built in 1970
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Ceiling fan
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 8 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 12 for adults and NZD 12 for children
  • Crib (infant bed) fee: NZD 10.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Red Rock Thermal
Red Rock Thermal Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Rotorua
Red Rock Thermal Motel Motel
Red Rock Thermal Motel Rotorua
Red Rock Thermal Motel Motel Rotorua

Frequently asked questions

Does Red Rock Thermal Motel have a pool?

Yes, this property has an outdoor pool.

Is Red Rock Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Red Rock Thermal Motel?

Self parking is free at this property.

What time is check-in at Red Rock Thermal Motel?

Check-in start time: 2 PM; Check-in end time: 9 PM. After-hours check-in is not available.

What time is check-out at Red Rock Thermal Motel?

Check-out is at 10 AM.

Where is Red Rock Thermal Motel located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre, and Rotorua Hospital. Tama-te-Kapua Meeting House and St. Faith's Anglican Church are also within 15 minutes.

Red Rock Thermal Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 185 out of 344 reviews" "
Rating 8 - Good. 121 out of 344 reviews" "
Rating 6 - Okay. 34 out of 344 reviews" "
Rating 4 - Poor. 4 out of 344 reviews" "
Rating 2 - Terrible. 0 out of 344 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Staff is friendly and helpful. It was an average stay but bonua ia the spa and the pool on site. Could do an upgrade in the rooms
Stayed 3 nights in Dec 2020

6/10 Okay

Craig, Auckland

Traveled with family
Liked: Cleanliness, staff & service
Property was ok Cottage is becoming vwry dated and needing maintenance done on it
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. They remembered me from a year ago. Also, the facilities had a full sized oven which suited me.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thermal poll was well kept and relaxing. The property is a bit dated, but well maintained, and the staff were helpful. A good value.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
No Air Conditioning. Not much privacy. Other than that, place 2as okay for one night.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Better Options for the Price
Stayed in 'The Cottage' and it was quite ordinary. Everything looking worn. Hole in lounge suite. Settee on porch repaired with sticky tape. Sheets appeared clean enough, but the rest of the bedding - duvets & blankets - visible that all needed a good wash and smelt less than fresh. If I was paying a budget price I would expect budget accom, but expected better than this for the price we paid (around A$250 per night). It also appeared that some rooms at the motel are being long-term let to WINZ benefit recipients, which certainly didn't add to the ambience of the place.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great having one queen bed in the room and one in the lounge, loads of space, nicely renovated, spa was awesome.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean ,quiet and comfortable beds . Friendly staff. Easy check-in . Great spa.
Stayed 3 nights in Feb 2019

10/10 Excellent

Mary, Glendora-CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent. Check in was easy. We used the laundry facilities while there and that was nice. Spacious room-the shower was super nice.
Stayed 1 night in Oct 2018