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Reviews of Best Western Plus Rancho Cordova Inn

2.5 out of 5
Best Western Plus Rancho Cordova Inn
10713 White Rock Rd, Rancho Cordova, CA

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 1006 reviews" "
Rating 8 - Good. 342 out of 1006 reviews" "
Rating 6 - Okay. 154 out of 1006 reviews" "
Rating 4 - Poor. 94 out of 1006 reviews" "
Rating 2 - Terrible. 86 out of 1006 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 8 nights in Apr 2024

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in May 2024

8/10 Good

Mark

Liked: Staff & service
Stayed 3 nights in Apr 2024

2/10 Terrible

Delmy

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is really dirty. I got in time for the check in and the room wasn’t available. I had to wait for more than an hour.
Stayed 1 night in May 2024

6/10 Okay

Kathi

Traveled with group
Liked: Cleanliness, staff & service
I had just stayed at the Best Western Plus in Calistoga and compared to that property, I wouldn't call this location a "plus".
Stayed 1 night in Apr 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

VIVIAN

Business traveler, Traveled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities
My main issue was with staff. They require a $200 deposit for a one night stay. I was paying cash s and after paying for the room cost and $200 deposit, I had to fight to get a receipt. I asked for mgr and had to raise my voice with her too, just to get a receipt for cash paid. There was a lot more but I would never ever stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Kipling

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 2 nights in Mar 2024

8/10 Good

steve

We stay there three to four times a year. The staff has been very nice. We will continue to stay there when we are done n the area.
Stayed 3 nights in Mar 2024

8/10 Good

Earl

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good property, nice stay. Close to the freeway, there was road noise. People staying at the property were loud. No other issues
Stayed 5 nights in Mar 2024

10/10 Excellent

May Cia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, right by mcdonalds, shells gas station, and by the high way.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and accommodating and the breakfast had several options.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Easy checkin and out. Convenient to highway access.
Stayed 1 night in Mar 2024

8/10 Good

Ileana Maria

Stayed 1 night in Mar 2024

4/10 Poor

Julio

Stayed 1 night in Mar 2024
Response from Bianca on Apr 19, 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Amrish

Stayed 1 night in Feb 2024

10/10 Excellent

María

Stayed 4 nights in Feb 2024

8/10 Good

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!! Very helpful and friendly. A little noise from proximity to freeway but not bad.
Stayed 4 nights in Dec 2023

2/10 Terrible

Khusrau

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not clean, the room was dirty. The laundry room floor was full of water and dirty.
Stayed 1 night in Jan 2024

10/10 Excellent

Julio

Business traveler
clean, friendly,
Stayed 1 night in Jan 2024

8/10 Good

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
It was just ok
Stayed 1 night in Jan 2024

10/10 Excellent

Julio

Liked: Staff & service, amenities, property conditions & facilities
Rooms were clean, safe environment, staff was very nice..
Stayed 1 night in Jan 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in Jan 2024

8/10 Good

Gary

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice place but the night clerk is not very friendly.
Stayed 1 night in Dec 2023

6/10 Okay

Gary

Business traveler
Liked: Cleanliness, property conditions & facilities
Nice hotel with an unfriendly nite clerk.
Stayed 1 night in Dec 2023

8/10 Good

Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good nice staff breakfast was great no issues quite clean
Stayed 1 night in Jan 2024

10/10 Excellent

James

Stayed 1 night in Jan 2024

10/10 Excellent

Edelwisa

Stayed 2 nights in Dec 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value
Easy to book, easy check in. Staff was very polite and we were happy with our room
Stayed 1 night in Dec 2023

4/10 Poor

Juliana

Stayed 4 nights in Dec 2023

2/10 Terrible

Lynn, Walla Walla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front door was locked , lady inside started yelling at me just felt weird checking in.
Stayed 1 night in Dec 2023

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Iberi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

aaron

Traveled with pets, Traveled with family
Liked: Cleanliness
Good price and was pet friendly.
Stayed 1 night in Dec 2023

4/10 Poor

Kathleen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not overlooking pool as much as the freeway. Heater/fan was super loud.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
They never made up my room all week They should have at very least brought in clean towels and coffee pods
Stayed 4 nights in Dec 2023

4/10 Poor

Victoria

Traveled with family
Liked: Room comfort
When I checked in the deposit was $200 a night instead of $100 because they upgrade the room- when we walked in the room there was a dead roach and the lights were very dim. They charged my card 3 time for one night! The manager was new and didn’t know what he was doing.
Stayed 1 night in Dec 2023

6/10 Okay

Jena

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There was a lot of homeless people. I was often worried my car would be broken into or scared to walk to my car at night. Room service has to be requested or they won’t come.
Stayed 4 nights in Nov 2023

10/10 Excellent

Rodolfo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The McDonald's in front of the hotels closed at 9pm so maybe get some food before closing the night. 11min Uber to burning barrel brewery
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 2 nights in Dec 2023

6/10 Okay

Bryan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
No caffeinated coffee for the Keurig
Stayed 4 nights in Nov 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Emma was very kind. This is my 2nd night here. I was put in a different wing of the building and it was, much to my dismay, very noisy. Yesterday, i could not hear traffic or surrounding neighbors, but tonight was very noisy. I had a very hard time falling asleep & I really needed the sleep
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating.
Stayed 1 night in Nov 2023

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location.
Stayed 2 nights in Nov 2023

10/10 Excellent

Jenaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no vending machines there snack and water to buy no signs or price first associate said take water free night guy associate chase me to pay for water ? so please its it free or pay i asked the guy no sign and morning crew said take take water free? he say he can not have signs with price? who s business is it just put signs pay for everything at desk so easy other than that i like the place
Stayed 3 nights in Nov 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Quite noisy upstairs. Besides that it was OK for the money.
Stayed 2 nights in Nov 2023