Reception

Reviews of Courtyard by Marriott Sacramento Airport Natomas

3 out of 5
Courtyard by Marriott Sacramento Airport Natomas
2101 River Plaza Dr, Sacramento, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 106 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rui, Brambleton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was short and it met with excellence.
Stayed 1 night in Apr 2024

8/10 Good

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I
Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice, quite, safe and super clean hotel, we will return and highly recommend it, especially if in need of hotel not too far from the Sacramento Airport. Super convenient! Also has the best bar/bistro staff!
Stayed 1 night in Mar 2024

10/10 Excellent

Don, Hilton Head Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mariana was excellent with professional and friendly service.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again. The room was spotless. There was a small refrigerator and coffee pot in the room. The bed and pillows were very comfortable. The room had a sleeper sofa, a chair and two desks. There was no in room safe, but I didn't feel like we needed one yhe rooms are inside the hotel and I felt very safe.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey, FPO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay, convenient to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Victoria

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Sandra, St. Alberta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The person checking us in couldn’t speak English so it was very long check in
Stayed 1 night in Feb 2024

8/10 Good

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't have a lot of time to enjoy the hotel since I checked in late and left early. The breakfast was good and reasonably priced which was purchased through Expedia.
Stayed 1 night in Feb 2024

6/10 Okay

Joe

Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

8/10 Good

vernchian

Business traveler
Liked: Cleanliness
Friendly staffs
Stayed 1 night in Feb 2024

10/10 Excellent

Dolores

Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel doesn’t really have much around it and if you don’t have a car, you have limited options.
Stayed 4 nights in Jan 2024

6/10 Okay

Elle

Stayed 2 nights in Jan 2024

6/10 Okay

Tim

Traveled with family
Disliked: Staff & service
No changes allowed
I had the flu and needed to change the date. The Hotel would not allow a date change and charged me. I won’t use them again.
Stayed 1 night in Jan 2024

8/10 Good

Serrina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kim

Stayed 1 night in Jan 2024

10/10 Excellent

Patricia

Stayed 1 night in Jan 2024

6/10 Okay

Mary Elizabeth

Traveled with family
Liked: Cleanliness, room comfort
Not an Airport Hotel!!!
The hotel is fine and a predictably good quality for a courtyard Marriott. However, it touts itself as an airport hotel and it should NOT!! It's a 20-minute drive from the airport! As we were driving to the airport in the morning, we saw several hotels very close to the airport. Hotel should not be considered an airport hotel Also they didn't have a proper van to take you to the airport .They had a minivan and if anybody else had shown up to go to the airport we would not have fit in the van. My husband was throwing his bags into the back seat and we were trying to squeeze in. With no help from the driver. At all. Also the driver had clearly been smoking pot in the van prior to us getting in. The smell was very strong and I am allergic to it so I had to cover my mouth with my scarf because I was starting to gag. Also we had a very early flight and trying to get into the lobby at 4:45 in the morning The elevator wouldn't work! We had to drag our big bags down the stairs.
Stayed 1 night in Jan 2024

8/10 Good

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Precious

Stayed 1 night in Dec 2023

6/10 Okay

Heidi

Traveled with family
Liked: Amenities
This is a nice hotel in a quiet safe neighborhood. Rooms in good condition, beds comfortable. My two complaints: I've never stayed at a hotel that requires a $250 deposit. This was far more than the room rate. Excessive. Second, no functional electric car chargers. Hopefully this will be available soon.
Stayed 1 night in Jan 2024

10/10 Excellent

Gary

Liked: Amenities
Check in easy. Staff friendly. Room very good. Quiet.
Stayed 1 night in Jan 2024

6/10 Okay

Jack and NIcki

Traveled with family and small children, Traveled with partner
Liked: Amenities
Prices for drinks and food was way over priced. Airport pricing. We stayed on Christmas and the diner would only service finger food. Drinks were over the top expensive.
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Stayed 1 night in Dec 2023

4/10 Poor

Kyle

Stayed 1 night in Dec 2023

6/10 Okay

Bert

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bias
Average stay. Nothing great. Front desk no very accommodating. I had a college graduation to attend at Humboldt and needing to check in a couple of hours before regular check in time, they were not very helpful. My brother in law was allowed to check in early but not me because I was not a Marriott member. I don’t plan to stay at any Marriott owned properties. Thanks for nothing.
Stayed 1 night in Dec 2023

8/10 Good

Georgina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and safe area…
Stayed 1 night in Dec 2023

10/10 Excellent

Gayle

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Fast check in, staff were very friendly and helpful
Stayed 1 night in Dec 2023

10/10 Excellent

Oralia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Neeti, Dubai

Disliked: Amenities
It’s average
Stayed 1 night in Dec 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

ANANDA

Stayed 1 night in Dec 2023

10/10 Excellent

greg

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was goodasxexpected
Stayed 1 night in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay
Stayed 1 night in Nov 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very quite. The property was close to the airport but not to close and you could not hear the airplanes.
Stayed 1 night in Nov 2023

8/10 Good

lawrence

Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Mary, Weaverville

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was close to my meeting
Stayed 1 night in Oct 2023

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great stay . Hotel is really good safe location
Stayed 1 night in Oct 2023

10/10 Excellent

Keith, Travis AFB

Stayed 1 night in Oct 2023