All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Thank you for your review. We look forward to your next stay with us. - Hotel Management
8/10 Good
Danielle
Apr 8, 2024
Danielle
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 24, 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management
6/10 Okay
Cathryn
Business traveler, Traveled with partner
Apr 8, 2024
Disliked: Staff & service
Front desk clerk was for sure under the influence of alcohol. We could smell it as we walked up to the desk and he seemed to struggle with checking us in. Other than that, it's been OK.
Cathryn
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 8, 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management
8/10 Good
Wendy
Apr 5, 2024
Nice and quiet!!
Wendy
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 8, 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management
10/10 Excellent
Dj
Apr 1, 2024
Dj
Stayed 4 nights in Mar 2024
Response from Front Desk on Apr 24, 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management
10/10 Excellent
Anmol
Mar 28, 2024
Liked: Cleanliness
Anmol
Stayed 1 night in Feb 2024
Response from Front Desk on Apr 1, 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management
8/10 Good
Catherine
Mar 27, 2024
Liked: Staff & service
Catherine
Stayed 1 night in Mar 2024
Response from Front Desk on Apr 1, 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management
10/10 Excellent
Tson-telle
Traveled with family and small children, Traveled with family
Thank you very much for your kind words! We're thrilled to hear that you had a wonderful stay with us and that you found our staff accommodating and our rooms clean. Providing exceptional service and maintaining high cleanliness standards are top priorities for us. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.
10/10 Excellent
Neil
Mar 18, 2024
Neil
Stayed 7 nights in Mar 2024
Response from Front Desk on Apr 8, 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management
6/10 Okay
Celeste
Traveled with family
Mar 18, 2024
One entrance was inconvenient
Celeste
Stayed 3 nights in Mar 2024
Response from Parveen Chand on Mar 26, 2024
thank you for staying with us. We at Wyndham Sacramento truly appreciate your business.
Only thing says free breakfast, but was was not saved free breakfast
Muni
Stayed 1 night in Mar 2024
Response from Parveen Chand on Mar 26, 2024
hello Muni, thank you for your business. Please accept my sincere apology for the for the miss communication. When you have a moment can you please share that information with me regarding free breakfast. I want to make sure that correction is applied to online media to prevent another customer dissatisfaction. thank you for staying with us.
6/10 Okay
Gail
Traveled with family
Mar 13, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The heater in the room was really loud when running.
Gail
Stayed 1 night in Mar 2024
Response from Parveen Chand on Mar 26, 2024
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the loud heater in your room. Your feedback is invaluable to us, and we'll make sure to address this issue promptly to ensure a more comfortable and peaceful stay for our guests in the future. If there's anything else we can do to improve your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.
Used Expedia to book 2 nights. I’ve stayed here before so I knew what to expect. Facilities are pretty run down. I ended only needing to stay 1 of the 2 nights I checked out and the girls at the desk said they can’t refund me the second night the refund would go thru Expedia then denied my refund.
Scott
Stayed 2 nights in Mar 2024
Response from Parveen Chand on Mar 26, 2024
Thank you for taking the time to share your experience with us. We're sorry to hear that you found our facilities to be run down and that you encountered difficulties with your refund for the second night booked through Expedia. We understand your frustration, and we apologize for any inconvenience this may have caused.It's important for us to clarify that refunds for bookings made through third-party platforms such as Expedia are typically handled by the booking platform itself. However, we will certainly look into this matter further and communicate with Expedia to ensure that the refund process is properly facilitated.We appreciate your loyalty as a returning guest, and we apologize for falling short of your expectations this time. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to contact us directly. We value your feedback and hope to have the opportunity to improve your experience in the future.
6/10 Okay
ADAM PETER WILSON, WARE
Mar 9, 2024
Liked: Cleanliness
ADAM PETER WILSON
Stayed 2 nights in Mar 2024
Response from Parveen Chand on Mar 26, 2024
thank you for staying with us. We at Wyndham Sacramento truly appreciate your business.
8/10 Good
Roger
Feb 26, 2024
Liked: Staff & service
She is an old girl in need of a makeover but she handles the Camelia Classic Dart Event perfectly.
Roger
Stayed 1 night in Feb 2024
Response from Parveen Chand on Mar 26, 2024
thank you for staying with us. Best Regards,
6/10 Okay
Margarete
Traveled with family
Feb 25, 2024
Disliked: Staff & service
Problems with the room keys, unfriendly staff at check-in, and loud and inconsiderate guests yelling in the halls. Just was not a great experience.
Margarete
Stayed 1 night in Feb 2024
Response from Parveen Chand on Mar 26, 2024
hank you for taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay. It's disappointing to hear that you experienced problems with the room keys, encountered unfriendly staff at check-in, and were disturbed by loud and inconsiderate guests in the halls. This is not the level of service we strive to provide, and we understand how these issues can impact your overall experience. Your feedback is extremely important to us, and we will address these concerns with our team to ensure that we improve in these areas. We hope you will give us another chance to exceed your expectations in the future. If there's anything else you would like to discuss or if there's anything we can do to make it right, please don't hesitate to reach out. We value your feedback and appreciate the opportunity to improve.
Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us, even if it was just for one night. We strive to provide a comfortable and pleasant experience for all our guests, and we're glad we could meet your expectations. If you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back again in the future!
10/10 Excellent
Daniel
Feb 19, 2024
Daniel
Stayed 1 night in Feb 2024
Response from Parveen Chand on Mar 26, 2024
thank you for staying with us. We at Wyndham Sacramento truly appreciate your business.
6/10 Okay
Renee
Feb 8, 2024
Average
Renee
Stayed 2 nights in Feb 2024
Response from Parveen Chand on Feb 8, 2024
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
hello, Greatly appreciate you taking a moment to do a review for the hotel. Your feedback is greatly appreciated.Bests Regards,
6/10 Okay
Randy
Jan 22, 2024
Disliked: Property conditions & facilities
Randy
Stayed 1 night in Jan 2024
Response from Parveen Chand on Feb 8, 2024
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
6/10 Okay
Elisa
Jan 16, 2024
Elisa
Stayed 1 night in Jan 2024
Response from Parveen Chand on Feb 8, 2024
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
10/10 Excellent
Samia
Jan 3, 2024
Samia
Stayed 1 night in Dec 2023
Response from Parveen Chand on Feb 8, 2024
hello Samia, Thank you for providing us with your feedback. We at Wyndham Sacramento truly appreciate your business.Bests Regards,
4/10 Poor
William
Traveled with family
Dec 25, 2023
Liked: Cleanliness
No Internet service available
William
Stayed 1 night in Dec 2023
Response from Parveen Chand on Feb 8, 2024
Hello William, I am very sorry to hear that there was no internet connection in your room. Internet connection is not showing any disruption during your visit. Please accept our sincere apology for the inconvenience.
Hotel had NO HEAT, NO AC, NO TV CABLE. Horrible stay.
Verified traveler
Stayed 2 nights in Oct 2023
Response from Parveen Chand on Feb 8, 2024
hello, thank you for your review. Truly disappointed to hear about your experience with us. We do provide Direct TV with individual PTAC units in all guests' room. I truly hope you reported the matter to Front Desk and it was resolved promptly. Engineering Team is available for assistance.Please accept our sincere apologies.
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
hello Alisa, thank you for choosing our property. We truly value you as our guest and appreciate your sincere feedback regarding the service.Looking forward to serving you in near future.Regards,
2/10 Terrible
Ajit
Nov 30, 2023
Ajit
Stayed 1 night in Nov 2023
Response from Parveen Chand on Feb 8, 2024
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
4/10 Poor
sonia
Nov 27, 2023
sonia
Stayed 1 night in Nov 2023
Response from Parveen Chand on Feb 8, 2024
thank you for staying with us. I am sorry to hear about your disappointment with the property. I hope we resolved your concerns before you departed. Please accept our sincere apology for the inconvenience. We are Wyndham Sacramento truly appreciate your business.Bests Regards,
4/10 Poor
Eric
Traveled with family
Nov 24, 2023
Disliked: Staff & service, amenities
average hotel, maid service had to be requested did not know that, rock hard bed, no restaurant never will go back here again
Eric
Stayed 2 nights in Nov 2023
Response from Front Desk on Nov 27, 2023
Thank you for your review. We look forward to your next stay with us. - Hotel Management
10/10 Excellent
Rosemary
Business traveler, Traveled with family
Nov 22, 2023
Liked: Amenities
Nice place, nice staff
Rosemary
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 27, 2023
Thank you for your review. We look forward to your next stay with us. - Hotel Management
Everything was good easy location helpful employees clean rooms. The only complaint was the elevator the building is older and so is the very slow small and dark evevator... i hope this can be updated someday... otherwise it was a pleasant stay
Susan
Stayed 1 night in Nov 2023
Response from Front Desk on Nov 27, 2023
Thank you for your review. We look forward to your next stay with us. - Hotel Management
10/10 Excellent
Ronald
Nov 12, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ronald
Stayed 1 night in Nov 2023
Response from Parveen Chand on Nov 13, 2023
hello Ronald, thank you so much for your business. And, we truly appreciate your feedback.
6/10 Okay
Terence
Nov 9, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Terence
Stayed 1 night in Nov 2023
Response from Parveen Chand on Nov 13, 2023
Hello Terence, thank you for booking with us. Greatly appreciate your feedback regarding your stay.regards,