Room, 2 Double Beds | Pillowtop beds, minibar, desk, laptop workspace

Reviews of Lions Gate Hotel

3 out of 5
Lions Gate Hotel
3410 Westover St, McClellan, CA

Reviews

7.8

Good

Rating 10 - Excellent. 441 out of 1000 reviews" "
Rating 8 - Good. 272 out of 1000 reviews" "
Rating 6 - Okay. 112 out of 1000 reviews" "
Rating 4 - Poor. 96 out of 1000 reviews" "
Rating 2 - Terrible. 79 out of 1000 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Chunyan, Reno

Traveled with family
Liked: Cleanliness
The property is located in a quite and safe neighborhood. It provides easy parking and excellent breakfast. The downside is that elevator is not available at all buildings.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Chunyan, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the quiet and safe neighborhood, along with the easy parking and excellent breakfast. We appreciate your note about the elevator and will take it into consideration for future improvements to enhance our guests' experience.

6/10 Okay

Selina

Disliked: Property conditions & facilities
our sink was broken and would not shut off
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Selina, We apologize for any inconvenience caused by the issue with the sink. Your feedback will be shared with our maintenance team for further review and improvement. We appreciate you bringing this to our attention to ensure a better experience for future guests.

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was in a building being renovated, which is fine but there was no mention of it when I booked and would not have had I known. The room itself was also the smallest hotel room I’ve ever seen personally. We asked to be moved and they said there was nothing they could do but I looked online and saw other rooms available.. Ended up moving us to another room for a $50 fee. Felt like a bait and switch and wasted a good part of our evening dealing with it
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Scott, We apologize for the inconvenience you experienced during your stay. We strive to provide accurate information to all our guests, and we regret any misunderstanding regarding the ongoing renovations. Please know that we constantly aim to improve our services and appreciate your feedback for future enhancements. Your comfort is important to us, and we hope you give us another opportunity to meet your expectations in the future.

8/10 Good

EVELYN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Very old but well maintained hotel. Had a weird vibe in the rooms.
Stayed 1 night in Mar 2024
Response from Manager on Apr 23, 2024
Hello EVELYN, We appreciate your feedback and are glad you found our hotel well-maintained. We strive to provide a variety of room atmospheres to suit different preferences. Thank you for staying with us, and we hope you enjoyed your overall experience.

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay, breakfast was great. We would stay here again
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Beverly,We are thrilled to hear that you enjoyed your stay and that our breakfast met your expectations. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

8/10 Good

Kimberly

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need minor adjustments in rooms
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Kimberly, We appreciate your feedback regarding the room adjustments needed for your stay. Please feel free to reach out to our management team directly to discuss any concerns you may have for future visits. Your input helps us improve our guests' experience.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay. I was there for a wedding and it was very comfortable and clean and nice. Great decor and restaurant food and free breakfast.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Kathleen,We are thrilled to hear that you enjoyed your stay with us for the wedding. We take pride in providing a comfortable and clean environment with great decor, delicious restaurant food, and free breakfast for our guests to enjoy. Thank you for your feedback, and we hope to welcome you back in the future.

6/10 Okay

Ario

Traveled with family
Liked: Cleanliness, staff & service
Dirty hallways
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello Ario, We appreciate your feedback concerning the condition of our hallways. Your comments have been noted for our team's review. Should you have any further concerns, please feel free to reach out to our management team.

8/10 Good

billy, sacramento

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I stayed at Lionsgate Hotel for one night during visit to North Highlands CA. Checking in was a breeze & staff was pleasant , professional. My room(ADA) was very clean, neat , comfortable & aesthetically pleasing. Very quiet & well kept area in/ around hotel grounds too! Free breakfast the following morning was delicious and lovingly prepared/presented! Dining facilities were very clean and operated by smiling, helpful, caring staff! Overall stay @ LionsGate Hotel was very good & I would recommend it to family and friends!!A very good hotel for your hard earned money ! Ps “ Rooms like exactly like they are described and depicted on Expedia’s website”!!!!😏👍👍
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello billy,We appreciate your detailed feedback on your recent stay at Lionsgate Hotel in North Highlands, CA. It's fantastic to hear that you enjoyed the ease of check-in, the cleanliness and comfort of your ADA room, as well as the delicious breakfast. Our team takes pride in providing a pleasant and caring environment for our guests. We are delighted to learn of your positive experience and would love to host you, your family, and friends again in the future.

6/10 Okay

Rhiannon

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 16, 2024
Hello Rhiannon, We appreciate you choosing to stay with us and hope you had a pleasant experience overall. If there are any aspects of your stay that we could have improved, please feel free to reach out to us directly so we can address them accordingly. We look forward to welcoming you back in the future.

8/10 Good

tino

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities
Never been in a suite before so I enjoyed that part! I didn’t agree with the hard to find office as I was checking in very late and it was dark I had to call front desk while I was already on property! The staff was friendly helpful always dutiful! The hotel is quiet and seems more like laid back apartments or used to be apartments? The layout is spacious. Some of the areas were in need of updates old carpets, old design but it didn’t bother me all that much. The laundry room was tiny and was locked when I needed to use it so was the pool!! It was ice cold water so that made sense! The laundry I just had to call the office to open it! Then call again later because it was locked again! Hopefully the hotel reads this comment! I appreciate the thoughtful idea of utilizing key cards to access areas on the facility but that seriously needs updating majority of door have key card access but as I recall the only one that worked was access to my room! Thanks because of the service and hard working staff I would probably stay here again they were a big help!
Stayed 2 nights in Mar 2024
Response from Manager on Apr 12, 2024
Hello tino, We appreciate your feedback on your recent stay with us. We are glad you enjoyed our spacious suites and found our staff friendly and helpful. We apologize if you experienced any inconvenience with the check-in process and accessing certain facilities. Your comments about the layout and cleanliness are duly noted. We strive to continuously improve our services based on guest feedback to enhance the overall experience. Thank you for your understanding, and we hope to welcome you back for another stay.

6/10 Okay

Ariana, Commerce

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is not truly renovated and walls were not clean.
Stayed 2 nights in Apr 2024
Response from Manager on Apr 12, 2024
Hello Ariana, We appreciate your feedback and apologize for any inconvenience. We always strive to meet our guests' expectations and will share your comments with our team for further improvement. Our aim is to ensure a comfortable and enjoyable stay for all our guests.

10/10 Excellent

Heather

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was very knowledgeable, friendly and accommodating with our early check-in.
Stayed 3 nights in Apr 2024
Response from Manager on Apr 11, 2024
Hello Heather,We are pleased to hear that our staff provided exceptional service during your early check-in. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future.

10/10 Excellent

Danielle

Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Danielle,We are joyful to hear that you had a wonderful experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!

4/10 Poor

Oscar Lopez

Disliked: Amenities, property conditions & facilities
Bathroom tub was very dirty and room was old
Stayed 1 night in Apr 2024
Response from Manager on Apr 4, 2024
Hello Oscar Lopez, We regret to hear about your experience. We appreciate your feedback and will share it with our team for further improvement. Guest satisfaction is our priority, and we encourage all guests to reach out to us directly so we can address any concerns promptly.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The frig in room 3131 does not work. To be fair, I did not complain nor brought it up to the front desk attention. Other than that, the stay was pleasant and accommodating.
Stayed 4 nights in Mar 2024
Response from Manager on Apr 4, 2024
Hello John, We appreciate your feedback and are glad to hear that you had a pleasant stay overall. For any future concerns, please don't hesitate to reach out to our front desk team so we can address them promptly. Thank you for choosing to stay with us.

10/10 Excellent

Tiffany

Traveled with family
Liked: Amenities
I loved everything about my 3 nights stay. Staff, excellent, rooms beautiful n bed excellent. Breakfast was great. I will stay here everytime I’m in Cali. That’s a must
Stayed 3 nights in Mar 2024
Response from Manager on Apr 5, 2024
Hello Tiffany,We are delighted to hear about your positive experience during your stay with us, from our excellent staff to our beautiful rooms and delicious breakfast. We look forward to welcoming you back again on your future visits to Cali. Thank you for choosing our hotel for your stay.

4/10 Poor

Ricky, London

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the woman on the front desk when I arrived unhelpful and not welcoming at all. I had to return later that night to ask where breakfast was served and what were breakfast times. This should have been mentioned when I arrived. I was unsure how the coffee machine worked and when I asked her she simply said she doesn’t drink coffee. Thought that was a rude unhelpful reply as she should know how it works even if she doesn’t drink coffee. Part of my floor looked like it was being refurbished or under construction and there was a strong smell of resin in the hallway. No lift to the 2nd floor. There is disabled lift but no one explained how it worked so actually got stuck in it for few minutes as there’s no clear instructions how to use it. Also safe wouldn’t lock properly. Won’t be returning to this hotel or recommending to anyone.
Stayed 3 nights in Mar 2024
Response from Manager on Apr 2, 2024
Hello Ricky, We regret to hear about your experience and appreciate you sharing your feedback with us. We aim to provide excellent service to all guests, and we apologize for any inconvenience you encountered during your stay. Our team continuously strives to improve our services, and your comments will be shared with the relevant departments for further review and training purposes. Thank you for bringing these issues to our attention, and we hope you will consider reaching out to management directly to discuss your stay in more detail.

4/10 Poor

Mathew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 31, 2024
Hello Mathew,I'm sorry to hear that your stay did not meet your expectations. Please feel free to reach out to us with any specific feedback from your experience so we can address it accordingly. We value your input and would like to ensure your next stay exceeds your expectations.

10/10 Excellent

Marky

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Marky,We appreciate your feedback and are glad to hear that you found the hotel clean. Our team works diligently to maintain high standards of cleanliness for all our guests. Should you have any further comments or concerns, please don't hesitate to reach out to our management team for assistance.

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good and quiet
Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Heng,We appreciate your feedback on the tranquility of our hotel. Your comfort is our top priority, and we're glad you enjoyed a peaceful stay with us. If you have any other comments or suggestions, please don't hesitate to reach out to us.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Totally accommodating. Pleasant n concerned. Room was spotless. Housekeeping exceptional.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Kathy,We're thrilled to hear you had a positive experience with our staff and found your room to be spotless! Providing exceptional service is our priority. Should you have any future inquiries or feedback, please do not hesitate to reach out to our management team directly.

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for our short stay in American River College.
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Joseph,We are thrilled to hear that you had a perfect stay during your time at American River College. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or need assistance, please feel free to reach out to our management team directly. We appreciate your review!

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern room. Nice property. Staff super friendly.
Stayed 1 night in Mar 2024
Response from Manager on Mar 16, 2024
Hello John,We are delighted to hear that you enjoyed our beautiful modern rooms and found our staff to be super friendly. Your kind words are greatly appreciated, and we hope to welcome you back soon for another wonderful stay.

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 14, 2024
Hello Hannah, We are sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any specific feedback you would like to share. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Ernest

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Upon arrival, to our room which was in the manor lodge, my key was not activated so I had to go back to get it programmed upon the doors opening the entrance rugs were not vacuumed very dirty, also the rug leading to my room was dirty looked like rundown hotel. Our t.v kept turning off. The bed had hole in the top blanket. The place just was not inviting. We left same day.
Stayed 1 night in Mar 2024
Response from Manager on Mar 12, 2024
Hello Ernest, Thank you for your feedback. We apologize for the inconvenience you experienced with your key and the cleanliness of the entrance rugs. We appreciate your comments and will share them with our team for improvements. Your input helps us enhance our services for future guests.

2/10 Terrible

Judith

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Judith,We regret to hear about your experience. Please contact us directly to discuss any concerns you may have, allowing us the opportunity to address them appropriately. We value your feedback and aim to improve our services for all our guests.

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Interesting history, I enjoyed staying at a retired US Air Force base. Architecture and accommodations were peaceful and comfortable. Very quiet, yet easy to get to. Friendly staff, food was great.
Stayed 5 nights in Aug 2023
Response from Manager on Mar 6, 2024
Hello Amy,We're thrilled to hear you appreciated the unique history and peaceful atmosphere of our hotel at the retired US Air Force base. It's great to know that you found the accommodations comfortable and enjoyed the quiet surroundings. Our team prides itself on providing friendly service, and we're glad you had a positive dining experience. Thank you for sharing your feedback with us!

6/10 Okay

Devon, Whitehorse

Business traveler
Average property with the older basic room really showing their age.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Devon,We appreciate your feedback and will take it into consideration for future improvements to our property. Thank you for bringing this to our attention.

10/10 Excellent

JERALD

Liked: Cleanliness, staff & service, property conditions & facilities
good service
Stayed 4 nights in Feb 2024
Response from Manager on Feb 29, 2024
Hello JERALD,We are glad to hear that you appreciated the service during your stay. If you have any other feedback to share, please feel free to reach out to our management team directly. Thank you for choosing to stay with us.

10/10 Excellent

Glenn, san fran

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Glenn,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

6/10 Okay

DAVID

It was quiet. I didn’t see another guest the entire time I was there.
Stayed 1 night in Feb 2024
Response from Manager on Feb 21, 2024
Hello DAVID, We appreciate your feedback and are pleased to hear that you found our hotel to be quiet during your stay. Your privacy and comfort are a top priority for us, and we strive to create a peaceful environment for all our guests. If you have any further comments or concerns, please feel free to reach out to our management team directly.

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Nathan,We are stoked to know that you had an excellent experience at our hotel! If you have any more feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Richard,We are glad to hear that you had an excellent experience during your stay with us! If you have any further comments or suggestions, please don't hesitate to get in touch with us. We look forward to welcoming you back soon!

2/10 Terrible

Christina

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Christina,We apologize for any inconveniences you experienced during your stay with us. We kindly ask that you reach out to our hotel directly to discuss your concerns so that we may address them promptly. We value your feedback and hope to have the opportunity to improve your future experience.

10/10 Excellent

Lorie

Stayed 1 night in Jan 2024
Response from Manager on Mar 22, 2024
Hello Lorie,We are stoked to hear that you had a wonderful stay with us! Please don't hesitate to reach out if you need any assistance in the future.

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Manager on Jan 25, 2024
Hello Jeffery,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 25, 2024
Hello Kathy,We're thrilled to hear that you had a wonderful stay with us! We appreciate your kind words and are grateful for your support. If you have any further comments or suggestions, please do not hesitate to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Karla

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely do not recommend. Rooms were dirty . Staff was unfriendly. Breakfast was disgusting. And we got our car broken into in the hotel parking lot . I understand that’s not the hotel s fault but it was in their parking lot . Super unsafe area never again !
Stayed 1 night in Jan 2024
Response from Customer Service on Jan 22, 2024
Hi Karla. We're deeply sorry to hear about your terrible experience. We understand your frustration and sincerely apologize for the unclean room, unfriendly staff, and disappointing breakfast. We take all guest feedback seriously and are taking immediate steps to address these issues.While we can't control outside incidents like the car break-in, we're reviewing our parking lot security procedures to ensure guest safety.We value your feedback and hope you'll give us another chance to show you the hospitality we strive for.

8/10 Good

marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and updated. Easy parking. Convenient location for what I needed.
Stayed 2 nights in Dec 2023
Response from Manager on Jan 20, 2024
Hello marc,We're delighted to hear that you found your room clean and updated, and that our parking was convenient for you. We strive to provide a comfortable and convenient stay for all of our guests. Thank you for choosing our hotel for your needs.

4/10 Poor

Cole

Disliked: Cleanliness, staff & service, property conditions & facilities
The area was sketchy side. The rooms look like they have seen better days. Most of the staff were pretty pleasant, but t
Stayed 2 nights in Jan 2024
Response from Manager on Jan 16, 2024
Hello Cole, Thank you for taking the time to share your experience with us. We appreciate your feedback and apologize for any inconvenience you may have encountered during your stay. Our team is constantly working towards improving our facilities and overall guest satisfaction. We hope you consider giving us another opportunity to provide you with a more enjoyable stay in the future.

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Manager on Jan 13, 2024
Hello Rebecca, We apologize for any inconvenience you may have experienced during your stay. Please reach out to our hotel directly with any feedback you may have so that we can address the issues and ensure a better experience for future guests.

10/10 Excellent

Rebecca

Stayed 1 night in Jan 2024
Response from Manager on Jan 27, 2024
Hello Rebecca,We are thrilled to hear that you had an excellent stay at our hotel! We strive to provide exceptional service and a comfortable experience for all our guests. Should you have any further feedback or suggestions, please feel free to reach out to us. We hope to welcome you back again soon for another memorable stay!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is great . Hotel is very clean
Stayed 1 night in Dec 2023
Response from Manager on Dec 30, 2023
Hello Ashley,Thank you for your kind words about our staff and the cleanliness of our hotel. We take pride in providing excellent service and maintaining a clean environment for our guests to enjoy. We appreciate your feedback and hope to welcome you back for another wonderful stay in the future.

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Customer Service on Jan 31, 2024
Hi, Jeffery! Happy to hear you had a perfect stay! We put our heart into creating unforgettable experiences, and your 10/10 score makes it all worthwhile. Thank you for choosing us - we hope to welcome you back soon!

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 26, 2023
Thank you so much for staying with us and for the perfect rating, Crystal! Happy Holidays!

10/10 Excellent

Jeffery

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Customer Service on Dec 11, 2023
Hi, Jeffery! Thank you so much for staying with us and for taking the time to rate your stay. We appreciate you.

2/10 Terrible

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Where to begin, the room is extremely outdated and the appearance was clean, but not very well. Bathroom walls and door where dirty. The wallpaper was falling off the wall. The owner should be seriously considering closing down or a serious upgrade to the rooms. Horrible stay and would not come back . Please do not stay here.
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Giovanni,Thank you for sharing your feedback with us. We apologize for any inconveniences you may have experienced during your stay. Our team prides itself on ensuring clean and comfortable accommodations for all our guests. We appreciate your insights regarding the room's appearance and will use your comments as an opportunity for improvement. We hope you consider giving us another chance in the future.

10/10 Excellent

Jeffery

Stayed 1 night in Dec 2023
Response from Manager on Dec 12, 2023
Hello Jeffery,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience. We hope to welcome you back in the future for another amazing stay.

4/10 Poor

Deborah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on Dec 10, 2023
Hello Deborah,We apologize for any inconvenience you may have experienced during your stay with us. We encourage you to please reach out to our hotel directly to share any specific feedback you have, as we value your input and would love the opportunity to address any concerns. We hope to have the chance to welcome you back in the future and provide you with a more positive experience.