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Reviews of Hôtel des Bains de Saillon

4 out of 5
Hôtel des Bains de Saillon
Route du Centre Thermal 14, Saillon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 259 out of 439 reviews" "
Rating 8 - Good. 140 out of 439 reviews" "
Rating 6 - Okay. 24 out of 439 reviews" "
Rating 4 - Poor. 7 out of 439 reviews" "
Rating 2 - Terrible. 9 out of 439 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Michele

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Stayed 1 night in Aug 2023

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had a great stay, both kids and adults. Stayed for four nights. Food, cleaning, equipment everything was great. We went to Charmonix for one day - can strongly recommend and to the the small old village where we climbed the castle and had lunch - beautiful. And best of all - water in the pools were warm and nice! : )
Stayed 4 nights in Jul 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for a few days' rest
The hotel is gradually coming back to full functionality - the pools were very pleasant and whilst the hotel was full, it did not feel you had to queue or too crowded. Overall a very pleasant stay.
Stayed 4 nights in Feb 2023

10/10 Excellent

Durward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from ca on Sep 29, 2020
Bonjour Durward, Merci pour votre belle note! Top que vous ayez apprécié les moments passés chez nous! Revenez vite nous trouver! A bientôt

10/10 Excellent

Christos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Review
Amazing hotel, and even better facilities. Room was beautiful and breakfast was surprisingly really good. Would highly recommend.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Siu Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service hotel
Good location, very good service on hotel staff.
Stayed 1 night in Feb 2020

10/10 Excellent

Christian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comme toujours magnifique Relaxant, un séjour extraordinaire Esther Andreas Daniela Pirro
Stayed 2 nights in Nov 2019

8/10 Good

Claude

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super séjour à l'hôtel des bains de Saillon. Belle chambre rénovéée et spacieuse, accès direct aux bains et nous avons bien mangé au restaurant.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The location is spectacular and the sights amazing. Well connected to Martigny and Sion. Great facilities with all the "bains" available
Stayed 2 nights in Oct 2019

2/10 Terrible

Claudio

Disliked: Staff & service, property conditions & facilities, room comfort
Awful experience. Not the the hotel pictured.
My wife’s and I are architects and were excited to stay and experience this amazing hotel design only to get there to be located in an old wing with a absolutely under standard room. A room with no AC and no way to ventilate the room. We tried to open the window for a minute and realized there was no window screen to protect from mosquitos. We then spent 1 hour killing them. When we got to the room we reported this problems and the fact of the sink in the bathroom being broken. There was no direct access to the room. You had to take the elevator and then go through sets of stairs. A maze. We reported all of this to staff to see if we could get relocated to the newer area of the hotel. The only reason we booked it. They told us with no interest to solve any of our issues that we should have research their website to find out the specifics of the room!!! it was because we did the reservation though hotels.com What? Like they don’t get paid if I book though Hotels.com, don’t they define what si shown in Hotels.com? Then the bed. There wasn’t any queen in the bedroom. Just to small beds attached together. We are not dissatisfied, we are pissed. We spent 300 dollars to stay in a room full of bugs, a bed I could not get close to my wife, a broken sink and a smelly old room.
Stayed 1 night in Aug 2019

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bains De Saillon - One SUPER night !!!
One night ONLY, but is was SUPER. Great night's sleep, Super meal in the restaurant and the pools were great. The day we were leaving, reception was very helpful. We were given new armbands and so could still use all the spa facilities !!!
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the only Spa where the hotel and bath are directly connected. The baths are clean and enjoyable and the staff is wonderful. We intend to go back to visit soon.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
The rooms are nice and Comfortable with a nice smell of wood inside. The building is part of the thermal complex which is quite big. Do not expect a very personal service in this hotel but if you go there to use the thermal facilities it is quite convenient except the last day where you can’t use the hotel guest entrance but need to use the normal entrance so need to organise yourself differently. Breakfast is ok.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Timothy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, surroundings but not too close to any restaurants or shopping.
Stayed 2 nights in Aug 2018

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for couples or families
Very good value for money. Great hotel and amenities, fantastic spa, helpful staff and very good food.
Stayed 1 night in Aug 2018

10/10 Excellent

Durward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful area.
Hotel divided into new half and old. New looked stunning, old was tired but perfectly comfortable.
Stayed 1 night in Jul 2018

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beautifully designed and onsite facilities were great.
Stayed 1 night in Feb 2018

10/10 Excellent

Robert, Geneva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax at the Spa.
Nestled in the Rhone Valley about 15 minutes from Martigny, this Hotel is a perfect weekend stop for busy executives and business people. Relaxing at the spa and working out will be the main activities. Food is also very good at a choice of three restaurants. Breakfast buffet is sumptuous! Enjoy!
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Great weather, lovely staff and good food!
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel for relaxation
Very nice hotel for relaxation and to enjoy thermal bath and enjoying the view of valley and wine.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

10/10 Excellent

Judit, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a spa day
This hotel is great with 4 types of restaurants, huge thermal and wellness area. This time our room was spacious with views over the mountains and with a huge bathroom (very rare). Quiet and clean. The restaurants have more and more food choices for people with food allergies. Their gluten and lactose free pizza was excellent. The sauna and steam bath are nice and spacious.
Stayed 1 night in Jun 2017

10/10 Excellent

Keith, Chamonix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a rest and a relax, this is the place.
If you need a rest and some TLC this is the hotel and spar for you. The place is spotless, the staff helpful and efficient. All works on the wrist band you are given so no keys and no money required. There are some lovely villages around to eat at but the food in the hotel is good as well. Only one complaint and that was there is very little shade round the outside pools. They need to provide umberellas. Other than that, excellent.
Stayed 2 nights in Jun 2017

10/10 Excellent

karolina, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great facilities and modern hotel
Really nice stay with good food offer, quality thermal spa and comfy rooms. Not all staff speak English but very helpful and kind. I was traveling with 2 yr old and can recommend for families

8/10 Good

Judit, DC

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great facilities
The hotel is nice and new, modern with great design. The spa area is amazing but a bit crowded. The dinner was great, they have several types of restaurants in the hotel. Our room was very small though and the ceiling was very old. The parking lot is small with limited spaces.

10/10 Excellent

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Now includes 3 fine restaurants
The hotel was just renovated so we have been able to enjoy the brand new facilities, really great!

6/10 Okay

Raphaele, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
feeling of well being missing in restaurants
My room was in the new part of the hotel and very nice with a terrace looking onto the pools. The wood pannels on the floor, walls and terrace was beautiful. The saturday evening environment in the brasserie restaurant was like in a stressed business canteen, with people/servers running around, a very noisy environment including many background noises from the kitchen and customers lining up, crammed and blocking the passage in the small entrance hall for the second service. The food however was good and our server kept her head cool and was diligent.

10/10 Excellent

Bella, winnipeg,Mb Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was my first time in Switzerland and first time here at this hotel. From the moment I checked in staff were polite and very courteous. I ended up staying an extra night due to the fact I was very well treated. I truly recommend this hotel not only for the beautiful grounds and relaxation pool area but, for the kindness of staff and well maintained hotel. Hotel staff spoke English very well and of course French. The housekeeping staff were trustworthy and did an excellent job cleaning our room. The spa is wonderful and very relaxing. I found it helpful there was a hair salon and nail place on premises and store that carried a bit of everything.

10/10 Excellent

adriana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout était parfait et bien aménagé pour les enfants!
Stayed 1 night in Apr 2024

10/10 Excellent

Philippe, Aix-les-Bains

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extra
Stayed 1 night in Mar 2024

6/10 Okay

Irina

Stayed 1 night in Jan 2024

10/10 Excellent

Pascal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours génial hors vacances
Toujours un plaisir de venir ici hors vacances. Pas trop de monde donc les bains ne sont pas bondés et l on en profite avec plaisir dans un cadre magnifique avec les vignes et la montagne en 1er lieu Hôtel très propre Petits déjeuners très bons, avec divers buffets, du local et une station à omelettes fait à la demande Attention : les prises électriques n acceptent pas les prises avec terre type prise de PC (légèrement trop grosse pour être enfoncé). La 1ere fois que ça m arrive en Suisse Oreillers et matelas un peu mous (à mon goût)
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 1 night in Jan 2024

8/10 Good

Michel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Katarzyna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Georges

Liked: Cleanliness, staff & service, room comfort
BON
Très bien
Stayed 1 night in Jan 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Genevieve

Liked: Cleanliness, staff & service
Les chambres du haut devrait être redecoree : Les lampes de lecture ne servent plus a rien, les chaises sont tachees, la télécommande est En bout de course, le frigo refroidi a peine.
Stayed 3 nights in Dec 2023

2/10 Terrible

Eveline

Stayed 3 nights in Dec 2023

10/10 Excellent

Bulent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Überhaupt Nicht empfehlenswert !!!!!!
Zimmer entsprach nicht dem Versprochenen. Als wir nachfragten wurde uns sehr arrogant geantwortet (Dann müssen sie halt draufzahlen).
Stayed 3 nights in Nov 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour très bien passer endroit magnifique
Stayed 1 night in Dec 2023