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Reviews of Casa Castagna B&B

Casa Castagna B&B
Via Adolfo Cilento 13, Salerno

Reviews

8.6

Excellent

Rating 10 - Excellent. 8 out of 17 reviews" "
Rating 8 - Good. 8 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Todd, Ottawa

Stayed 3 nights in Apr 2024

10/10 Excellent

Talia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful suite to stay in! One thing to note is to make sure that you find parking. Check out the websites in advance… We thought we found parking in the right spot, however, the machine was broken and we were not able to leave the next day very easily.
Stayed 1 night in Apr 2024

8/10 Good

Alejandra

Traveled with partner
Liked: Cleanliness
Convenient location close to train station and to the water. Safe. The bed was very low and uncomfortable.
Stayed 1 night in Jun 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and friendly.
+ Great location between the train station (less than 10 minutes walk) and the old town (within 5 minutes walk). Bus stops nearby. + Has elevator. + Clean place and has enough space. - The bed was a bit low although comfortable. - Shower room too small.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my wife and i , the best b&b in Salerno. Teresa made us so welcome. She personally picked us up and dropped us off at Airport. We were given a free upgrade of room which was fantastic. The room was very clean and spacious. The b&b was centrally located to all amenities in Salerno. Will definitely book this b&b again. TOP MARKS. Thanks Teresa for a lovely stay.
Stayed 3 nights in Sep 2019

2/10 Terrible

Gina

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL EXPERIENCE EVER!!
I can't believe this hotel has 5 star reviews?? WORST hotel experience I've ever had!! We arrived with a family of 4 adults and a confirmation from Hotels.com for 4 adults. Theresa went to her laptop and said her booking only showed 2 adults. She brought us to our room which had only one queen size bed. My reservation confirmation showed a queen size bed and a full size pullout couch. She literally took me to a utility closet with a washer/dryer, brooms, mops, vacuum cleaners, cleaning supplies, etc. where a filthy rolled up cot was on a large shelf and said she could make that into a bed. NOT ACCEPTABLE!! My reservation also confirmed A/C and only part of the unit had A/C in it (during a major European heat-wave). We arrived at 8:00 pm after a long hot day with a train from Rome and ferries along the Amalfi Coast. The building was sketchy, lobby & staircase had NO lighting, we had to use the flashlights on our cell phones to see up the stairwell, elevator wasn't working and unit was on the 3rd floor. Theresa spoke broken English and was rude and frustrated when we told her we wouldn't be staying. She refused to refund us our hotel expenses even though the error was clearly on their part. Since I had 4 adults confirmed "in writing," she should've been apologetic for the inconvenience and offered us a refund - the room didn't match our confirmation and she didn't have any other rooms available. Very poor customer service and an insult to Italian hospitality!!
Stayed 1 night in Jul 2019

10/10 Excellent

Mike, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, with very helpful staff. Recommend the breakfast, which we were able to have without pre-booking once we saw how much we fancied it. Would definitely stay again.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great location. Nice place. Very noisy town at night.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

EMANUELE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
strategica
a due passi dalla stazione ferroviaria e in posizione strategica per farsi una bella.passeggiata sul corso principale e cosa importante personale squisito, sembra di stare a casa!
Stayed 1 night in Nov 2018

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliatissimo
Chambres décorées avec goût et propres. Emplacement parfait : lungomare et proche du centre. Consigliatissimo
Stayed 2 nights in Sep 2018

8/10 Good

Malin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
Lovely location, helpful staff. Nice, clean room! Would stay again!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
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Stayed 3 nights in Jun 2018

8/10 Good

Bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend a Salerno per le luminarie.
Ho soggiornato una notte per vedere le luminarie, mi hanno dato un monolocale con una camera spaziosa e un angolo cottura,ambiente molto pulito e posizione fantastica,personale molto attento hai clienti,se ritorno a Salerno non ho dubbi.
Stayed 1 night in Jan 2018

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018