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Hotel Cielo y Selva, San Cristobal de las Casas

3.0 star property
Comfortable hotel, walk to Na Bolom Cultural Museum

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel Cielo y Selva, San Cristobal de las Casas

City view
Mountain view
Double Room | Iron/ironing board, free WiFi, bed sheets
Restaurant
Interior
Reviews
8.6

Excellent

Popular amenities

  • Room serviceRoom serviceRoom service
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Francisco I Madero #94, Barrio de Guadalupe, San Cristóbal de las Casas, CHIS, 29230
  • Popular LocationNa Bolom Cultural Museum7 min walk
  • Popular LocationSan Cristóbal de las Casas Cathedral11 min walk
  • Popular LocationPlaza 31 de Marzo11 min walk
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)91 min drive
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Room options

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

10/10 Exceptional

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
  • 257 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 King Bed, Ensuite

Standard Room, 1 King Bed, Ensuite | Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Ensuite

10/10 Exceptional

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

8.7/10 Excellent

Highlights

Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • 113 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds | Iron/ironing board, free WiFi, bed sheets

Double Room, 2 Queen Beds

10/10 Exceptional

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
Cable channels
Daily housekeeping
Desk
  • 343 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

San Cristóbal de las Casas

Located in San Cristóbal de las Casas, Hotel Cielo y Selva, San Cristobal de las Casas is in the city center. Na Bolom Cultural Museum and Foro Cultural Kinoki are cultural highlights, and some of the area's notable landmarks include Guadalupe Church and Plaza 31 de Marzo. Café Museo Café and La Merced Church are two other places to visit that come recommended.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Na Bolom Cultural Museum - 7 min walk
  • Guadalupe Church - 8 min walk
  • San Cristóbal de las Casas Cathedral - 11 min walk
  • Plaza 31 de Marzo - 11 min walk
  • Santo Domingo Handicraft Market - 13 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 92 min drive

Restaurants

  • Satori - 3 min walk
  • Café Mooa - 3 min walk
  • Libre Cafe - 4 min walk
  • Restaruante Galeria las Casas - 2 min walk
  • Falafel 100% Vegetariano - 3 min walk

About this property

Hotel Cielo y Selva, San Cristobal de las Casas

Hotel near Plaza 31 de Marzo
Hotel Cielo y Selva, San Cristobal de las Casas is located close to Na Bolom Cultural Museum and Guadalupe Church, and provides a coffee shop/cafe and a snack bar/deli. Stay connected with free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), luggage storage, and smoke-free premises
  • A 24-hour front desk, tour/ticket assistance, and a front-desk safe
Room features
All guestrooms at Hotel Cielo y Selva, San Cristobal de las Casas include amenities such as free WiFi.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Café Esotérico

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Los Altos Hotel Spa San Cristobal de las Casas
Los Altos Hotel San Cristobal de las Casas
Los Altos San Cristobal de las Casas
Hotel Los Altos Hotel San Cristobal de las Casas
San Cristobal de las Casas Los Altos Hotel Hotel
Los Altos Hotel Spa
Los Altos
Hotel Los Altos Hotel
Los Altos Cristobal Las Casas
Los Altos Hotel
Hotel Cielo y Selva San Cristobal de las Casas
Hotel Cielo y Selva, San Cristobal de las Casas Hotel

Frequently asked questions

Is Hotel Cielo y Selva, San Cristobal de las Casas pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Cielo y Selva, San Cristobal de las Casas?

As of May 26, 2024, prices found for a 1-night stay for 2 adults at Hotel Cielo y Selva, San Cristobal de las Casas on Jun 9, 2024 start from $38.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Cielo y Selva, San Cristobal de las Casas?

This property doesn't offer parking.

What time is check-in at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Cielo y Selva, San Cristobal de las Casas?

Check-out is at noon.

Does Hotel Cielo y Selva, San Cristobal de las Casas provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Cielo y Selva, San Cristobal de las Casas located?

Located in De Guadalupe, this hotel is within a 10-minute walk of Na Bolom Cultural Museum, Guadalupe Church, and Foro Cultural Kinoki. Café Museo Café and Plaza 31 de Marzo are also within 15 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 69 reviews" "
Rating 8 - Good. 16 out of 69 reviews" "
Rating 6 - Okay. 10 out of 69 reviews" "
Rating 4 - Poor. 2 out of 69 reviews" "
Rating 2 - Terrible. 2 out of 69 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lalo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio al cliente, especialmente de Adriana, que siempre estuvo dispuesta a ayudarnos en todos los sentidos. ¡Ella es asombrosa!
Stayed 8 nights in Jul 2023

6/10 Okay

Hugo

Liked: Staff & service
Stayed 3 nights in Apr 2023

8/10 Good

Ana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El baño muy chico, la recepcionista muy amable y atenta, los tours excelentes
Stayed 3 nights in Jan 2020

10/10 Excellent

Koby, Las Vegas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our time in this hotel It’s small not so crowded and not expensive
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed for 8 nights with my family and hotel served its purpose. Had a place to crash at a reasonable cost after taking part in continuous tours. Staff itself is very friendly but if you want a straight and concrete answer I recommend to check with the young male attendant or the lady who works the morning shift. Only complaint and bad experience was with with their private taxi service. We payed a fixed fee up front to the hotel. The driver who picked us up claimed he did not have any money and had us paid the toll road fees. . I immediately called the hotel. We ended up eating up the costs for the toll fees going to the airport. Next time, I will use a shared airport shuttle service like ADO or others like we did when we arrived to San Cristobal. We booked our own tours through a different agency to save some money. We ate at the restaurant once on our first day and the food is comparable to other restaurants. We had a tour on the first day and we were to be picked up at 8:00. The restaurant opens at 7:00 AM and you can order a la cart. The waiter mentioned to the cook that we had a tour and the cook replied back what did she want her to do. Hotel is about a 15-20 minute walk to the city center. Rooms are small, have a small window, and no ceiling fan. At night if you open the windows be prepare to listen to the tv from your neighbor, people coming in and out, and possibly people barfing on a weekend night which we experienced on our last day.
Stayed 8 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 8 nights in May 2019

10/10 Excellent

Lindsey, San Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

Naima

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Un espacio muy bonito, superó mis expectativas, es muy limpio y muy amable el personal de recepción. Definitivamente volvería a hospedarme aquí.
Stayed 1 night in Nov 2023

8/10 Good

Silvia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Podría sugerir alguna cortina para la parte de enfrente de la habitación, por la mañana te despierta el Sol
Stayed 1 night in Oct 2023

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Es único, espacios acogibles y agradables
Stayed 1 night in Sep 2023

8/10 Good

MIGUEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Atención del lobby excelente. Atención del comedor, mediocre. No hubo personal. Desayunos de mediana calidad Limpieza del baño del lobby, regular.
Stayed 8 nights in Feb 2023

6/10 Okay

Florian

Liked: Staff & service, property conditions & facilities
Freundliches Personal und günstiger Preis. Andere Gäste allerdings relativ laut bis in die Nacht hinein. Zimmer hatte kein Fenster.
Stayed 3 nights in Aug 2022

8/10 Good

Víctor Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien, excelente servicio
Stayed 7 nights in Mar 2020

4/10 Poor

Argenis Adan

Stayed 2 nights in Mar 2020

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Guillermo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memo alvarez
Se nos hizo un hotel acogedor y acordé a lo que buscábamos, accesible, y bueno en la página aparece que está cerca del centro pero ya ahí la verdad no está tan cerca. Buen trato
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La comida es muy sabrosa y la atención al huésped excelente
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bonito y seguro. Y también cerca del centro. Espero volver pronto.
Stayed 1 night in Dec 2019

6/10 Okay

Marisol

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A)No me gustó el tamaño de la habitación y que no contara con una instalación suficientemente adecuada para el baño. B)Me agradó su restaurante y atención al público.
Stayed 1 night in Dec 2019

10/10 Excellent

Víctor Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena atención, el servicio y la comida muy bi
Stayed 1 night in Sep 2019

8/10 Good

Miguel, Tapachula

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
El lugar esta confortsble. El cuarto tambien solo que en el caso del baño esta muy reducido... En el caso de la recamara matrimonial el baño esta super pegado la taza con el lavabo entonces incomoda y la ducha esta algo chica tambien pero dejando esto por un lado el hotel su diseño y la atencion muy bueno la verdad
Stayed 2 nights in Sep 2019

8/10 Good

JULIA, CDMX

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy buena, el desayuno (aunque no estaba incluido) es rico. El baño es pequeño pero funcional. Más o menos cerca del centro. Su personal: súper atentos!
Stayed 3 nights in Aug 2019