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Reviews of Beach Haven - Near Pacific Beach Park

2 out of 5
Beach Haven - Near Pacific Beach Park
San Diego, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 898 reviews" "
Rating 8 - Good. 316 out of 898 reviews" "
Rating 6 - Okay. 98 out of 898 reviews" "
Rating 4 - Poor. 32 out of 898 reviews" "
Rating 2 - Terrible. 13 out of 898 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
We'll stay there again!
Stayed 2 nights in Apr 2024

10/10 Excellent

Vance

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff and a great place to stay.
Stayed 1 night in Apr 2024

8/10 Good

Hillary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice space. Great area. A bit louder at night because of bars and restaurants nearby.
Stayed 3 nights in Mar 2024
Response from Beach Haven Team on Apr 16, 2024
Hillary, Thanks for staying, we appreciate your feedback on your recent stay. We hope to see you again, on your next visit to San Diego.

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place stay clean and friendly that I booked a other 2 nights here
Stayed 1 night in Apr 2024
Response from Beach Haven Team on Apr 18, 2024
Nicole, we are pleased you enjoyed your stay and added additional nights. We appreciate you taking the time to give us your feedback.

8/10 Good

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick walk to beach! Lots of places to eat near by.
Stayed 1 night in Apr 2024
Response from Beach Haven Team on Apr 11, 2024
Amanda, Thank you for taking the time to rate your most recent stay with us. We appreciate the feedback.

10/10 Excellent

Maricela

Stayed 3 nights in Mar 2024
Response from Beach Haven Team on Apr 18, 2024
Maricela, Thanks for the 5 star rating. We are pleased to know you enjoyed your stay.

8/10 Good

Julie

Stayed 1 night in Mar 2024
Response from Beach Haven Team on Apr 18, 2024
Julie, thanks for taking the time to give us your rating on your recent stay with us, we appreciate it.

10/10 Excellent

William

Stayed 2 nights in Mar 2024
Response from Beach Haven Team on Apr 16, 2024
Thanks for the 5 star, we appreciate your feedback.

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Beach Haven Team on Mar 27, 2024
Russell,Thanks for staying with us at Beach Haven Hotel, we appreciate the rating. King Regards, Beach Haven Hotel Team

10/10 Excellent

Natasha

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I loved how close it was to the ocean. The upgrades were nice. I felt safe with the fenced in hotel. There was a bum partying in the alley where I parked, made me a little nervous. The parking is super tight. But it is that way everywhere along the beach, so I get that part. I kind of felt that I was treated differently because I had booked via 3 rd party. I am a single mom who has to find the best deal to be able to travel. I had to pay an early check in fee, even though the room was ready. That was super disappointing. I had gotten sick at Lego Land after checking out of the hotel and just needed a place to rest next to a bathroom. The front desk did offer us the pool for free to hang out if needed. So there were other options. If I had not been ill I would have done that. There is not an elevator, which is understandable for the size of hotel. I prefer the smaller hotels with less rooms. I will stay here again. Overall I was pleased.
Stayed 2 nights in Mar 2024
Response from Beach Haven Team on Apr 2, 2024
Natasha, thank you for taking the time to give us your feedback on your recent stay. We are happy to hear you enjoyed your stay.

10/10 Excellent

Raymond

Stayed 1 night in Mar 2024
Response from Beach Haven Team on Apr 2, 2024
Thanks for the 5 rating. We are happy to hear you enjoyed your stay.

8/10 Good

Edgard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel in very close proximity to many bars and the beach. However, the walls were a little thin and some of the bedrooms share a wall so I could hear my neighbors snoring and other people showering.
Stayed 1 night in Feb 2024
Response from Beach Haven Hotel Team on Feb 26, 2024
Edgard, Thank you for staying. We appreciate your feedback on your recent stay.

10/10 Excellent

Deshea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is for sure a 10/10! It is convenient to many different dining options and stores and super close to the beach; only like a couple minute walk! The room was perfect, I enjoyed having a living room with a big smart tv and a separate room with the bed and bathroom. It is also convenient how there is free parking because many of the other hotels I looked at were charging to park! If you have more than one car there is also plenty of street parking available ! I felt super safe in this hotel and will definitely be returning!
Stayed 1 night in Jan 2024
Response from Beach Haven Team on Feb 13, 2024
Deshea, thanks for staying with us. We appreciate your kind words and taking the time to give us your feedback on your recent stay, much appreciated.

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Beach Haven Hotel Team on Feb 18, 2024
Thanks for staying with us. We appreciate you taking the time to rate your stay.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Dawn

Disliked: Staff & service
The closed the lobby early due to short staffing . We had a party and coiner check in until late. While they did leave instructions for after hour check in, we were unable to locate it and slept in the car. We felt a refund should be issued to the lobby closing early. We tried to get an early check-in, just an hour early, so we could avoid any issues, and they would not allow that either. In an economy, where we have many places to choose to spend our money this is not how you should treat customers. We have been going to this hotel for many, many years, and my entire family will not opt out of this choice.
Response from Beach Haven Team on Feb 13, 2024
Dawn thank you for your feedback. We did try to call the number we had on file all evening, prior to closing, to attempt to ask for the estimated time of arrival, but know one ever picked up nor returned our call. We did take the appropriate measures by leaving a voice message as well as emailed the after hour instructions. Our guests normally do not have an issue with the instructions of our after hour checkin procedures. We try to make this an easy process and even have an after hour number posted on our office door. Again, thank you for your feedback.

10/10 Excellent

KIMBERLY

Traveled with group
Liked: Cleanliness, room comfort
Weekend Trip
We really enjoyed this hotel stay. Check in was easy, parking was convenient and it was close to a ton of restaurants and the beach. The room was spacious and the fridge worked great which is a big plus since we often feel like hotel fridges barely work. The tv was massive and the room was spacious and very clean. They even had the Hallmark channel (I'm a nerd for Christmas Hallmark movies)! The only thing I could barely complain about is that the internet caused a few issues with the tv and I had to unplug it a few times to reset it. We'd definitely stay again and Mr. Moro pizza up the road was yum!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Colin

Traveled with group
Great location, convenient and clean, have stayed here before, will stay again.
Stayed 3 nights in Oct 2023
Response from Beach Haven Team on Oct 18, 2023
Thank you for staying with us again. We look forward to your next visit.

6/10 Okay

Brodie

Traveled with partner
Disliked: Amenities, property conditions & facilities
rather run down on upkeep staff was nice facility and cleanliness needs improvement
Stayed 2 nights in Sep 2023

8/10 Good

Dalit

Stayed 1 night in Aug 2023

8/10 Good

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, tons of restaurants around. It seemed like a good and clean area, with easy access to Pacific Beach. The pool and hottub seemed pretty green so we did not end up using them, which was disappointing. Multiple times, our room was cleaned and only one of the beds was made. Also, there was a significant number of gnats and flies in our room that we couldn't seem to get rid of. I also requested to check in 1 hour early and was told I would have to pay extra to do so, but was provided my parking permit early so I could leave my car there and spend the hour down at the beach. The property shows it's age and the fact that it's right next to the ocean, which I knew going in and would have been still worthy of 5 stars if it wasn't for the bugs and the green pool.
Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Liked: Staff & service
Close to where I wanted to be.
Stayed 3 nights in Aug 2023

10/10 Excellent

Charles, TUCSON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to tons of shops and restaurants and the beach as well. I will stay here again... Only issue was the people upstairs sounded like they were giving tap dance lessons at 2am...
Stayed 2 nights in Jun 2023
Response from Beach Haven Team on Jun 24, 2023
Thanks for staying with us. We appreciate your feedback.

8/10 Good

Josetta

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice close to everything. Great kitchen in rooms too. Beds could've been a little softer but all in all geat stay
Stayed 3 nights in Jun 2023
Response from Beach Haven Hotel Team on Jun 24, 2023
Thank you for taking the time to give us your feedback on your recent stay, much appreciate.

6/10 Okay

Josh

Traveled with group
Liked: Cleanliness, amenities
Negatives First, our key cards kept failing. We went through at least 6 key cards on our trip. Secondly, nobody came to clean our room two days in a row even after we specifically requested someone to after they didn't come the first day. Positives Great location and very friendly/helpful staff. Good price for the location.
Stayed 5 nights in Jun 2023
Response from Beach Haven Hotel Team on Jun 24, 2023
Thank you for staying with us. We apologize for the lack of housekeeping during your stay, unfortunately, we were extremely short staffed for 2 days. Thank you for staying and taking the time to give us your feedback.

10/10 Excellent

Natasha, Dallas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and cozy room and great staff
Stayed 3 nights in Jun 2023

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Beach Hotel
So close to the beach! Comfortable, clean, modern and safe! The staff were so friendly and helpful especially Cynthia! The price was reasonable. Can’t wait to return!
Stayed 2 nights in May 2023
Response from Beach Haven Team on May 24, 2023
Thanks for staying, we appreciate the feedback. I will pass your compliment on to Cynthia.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing; don’t stay here.
As a travel advisor I understand that hotels are struggling with labor shortages and depleted maintenance budgets post covid, but the problems at Beach Haven also extend to their customer service standards, which are very low. We only received notice that we would have to retrieve our key from a lock box as we were on the plane ready to take off. WiFi wasn’t working for 2 days; no apology. Request to have a one hour extension of check out time was met with one word:“negative”. Bathroom door didn’t close. Towel rack was broken. No coffee maker in the room. Steps down to the bathroom are a hazard, especially at night. Very low water pressure in the shower. Windows and screens were filthy. I would classify Beach Haven as a 2 star motel. Sadly, we paid over $200 per night.
Stayed 2 nights in May 2023

8/10 Good

Mollie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Beach Haven Team on Apr 12, 2023
Thanks for staying, we appreciate your feedback.

6/10 Okay

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Location is great, but our room had a unforeseen expense because we had to opt into the extra fee for the "shared kitchen". It's a room between two rooms that is accessible by only a bolt lock. The one night we didn't have the kitchen our neighbors did and it was as if they were sharing the room with us. Not only was it was extremely loud, but the doors were so warped that when the other tenants used the kitchen the light shined into our room all night; and nowhere was that advertised when we were booking our room, otherwise we'd booked elsewhere. The walls are already very thin at this hotel and the extra room that was attached to another room made it even louder. The kitchen option needs to go. We were not happy about having to pay extra solely for the purpose of privacy and quiet.
Stayed 3 nights in Mar 2023
Response from Beach Haven Team on Apr 7, 2023
Thanks for staying, we appreciate the feedback.

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxed family vibe. We were there early spring. Not too busy
Response from Beach Haven Team on Apr 7, 2023
Thanks for staying. We are pleased you enjoyed your stay.

10/10 Excellent

Kasandra

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love all the refurbishments, and the option to add on a kitchen is so unique and useful! Especially if we were staying for longer. We only stayed one night, but the front desk was kind and helpful, and very personable. The only issues were the gate not working sometimes (which they are aware of and going to get repaired) and then the wifi wasn’t that great. Other than that, it was an amazing price for how close we were to the beach!
Stayed 1 night in Mar 2023
Response from Beach Haven Team on Apr 7, 2023
Thanks for staying, we appreciate the feedback.

10/10 Excellent

Alessandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach. It ended up raining on and off during our visit, but it was great because in the pockets where it wasn't raining we could just walk on over to the beach for a stroll along the water. Lots of good food in the area, and parking at the hotel wasn't a problem. The only thing we didn't love was that the doors to the (very nice and clean) hotel rooms is a bit thin, so when children are playing in the pool you can hear them in your room. But if you're out and about, that shouldn't be a problem, the pool quieted down by nighttime.
Response from Beach Haven Team on Mar 20, 2023
Alessandro, Thanks for staying. We appreciate you taking the time to give us your feedback on your recent stay. We hope to see you again.

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023
Response from Beach Haven Team on Mar 28, 2023
Thanks for staying with us.

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Perfect location. Smooth check in. Left my ear buds in room upon checkout and they were not turned in by cleaning people.
Stayed 2 nights in Feb 2023
Response from Beach Haven Team on Mar 15, 2023
Jason, thank you for staying with us. We are happy to hear you enjoyed your stay. In regards to your ear buds, our housekeeping staff is very good at turning in lost and found items to the front desk. There were no ear buds found in your room. We hope you were able to find them.

10/10 Excellent

Eli

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Friendly staff. Nice pool and hot tub. Great location. Just a 2 minute walk to the beach. Super cozy little room. Loved the surf art! Perfect if you want a nice little quaint beach stay.
Stayed 4 nights in Feb 2023
Response from Beach Haven Team on Mar 15, 2023
Eli, thank you for taking the time to give us your feedback on your recent stay. We are happy to hear you enjoyed our little piece of Haven. We look forward to your return.

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023
Response from Beach Haven Team on Feb 21, 2023
Thanks for staying with us. We are pleased to see you enjoyed your stay.

8/10 Good

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023
Response from Beach Haven Team on Feb 2, 2023
Thanks for staying with us, we appreciate the feedback.

8/10 Good

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Close to beach and walkable.
Stayed 1 night in Jan 2023
Response from Beach Haven Team on Jan 23, 2023
Thanks for staying with us. We appreciate the feedback.

8/10 Good

Mark

Stayed 2 nights in Jan 2023
Response from Beach Haven Team on Mar 15, 2023
Mark, thanks for staying and taking the time to rate your recent stay. Much appreciated.

8/10 Good

Shanna, Oak Harbor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Clean and well kept even though it is an older property. Staff was excellent.
Response from Beach Haven Team on Jan 20, 2023
Thank you for staying with us. We are pleased to hear you enjoyed your stay.

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always neat and clean. Staff friendly and attentive. We have been coming here for 30 years and never disappointed.
Response from Beach Haven Team on Jan 15, 2023
Thank you for your feedback, we appreciate your continued patronage.

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. The walls were thin and we could hear the room next door. We turned on the fan and that helped.
Stayed 3 nights in Dec 2022
Response from Beach Haven Team on Jan 4, 2023
Thanks for staying with us. We hope to see you again.

10/10 Excellent

Derek

4/10 Poor

Angela

Traveled with family
Liked: Staff & service
.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022
Response from Beach Haven Team on Nov 26, 2022
Thanks for taking the time to rate us a 10. Thank you for staying.

8/10 Good

Lynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to the beach and nice that it had a pool and hot tub. Unfortunately the gate out into the alleyway did not lock upon closing so that was a concern for safety.
Response from Beach Haven Team on Nov 18, 2022
Thank you for staying with us, we appreciate the feedback.

8/10 Good

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to my family In La Jolla and it had parking. A longer checkout like 12 noon would of nice. The carpeting needs to be replaced!
Response from Beach Haven Team on Nov 2, 2022
Thank you for staying with us and giving us your feedback.

4/10 Poor

Robert

Liked: Cleanliness
Disliked: Staff & service
Everything should work🙄
Well we book a room for 3 nights, had no TV service for first two nights, the host tried to fix it but couldn't? She said she would mention it to the manager for a possible discount? But no answer from the manager yet of course?
Stayed 3 nights in Oct 2022
Response from Beach Haven Team on Nov 2, 2022
Thank you for staying with us and for giving us your feedback. Unfortunately, Direct TV was down for a few hours the first night of your stay, which was out of our control. However, Direct TV did have the area back up and functioning the next morning. Again, thank you for your feedback.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, will stacy again.
Stayed 4 nights in Oct 2022
Response from Beach Haven Team on Oct 24, 2022
Thanks for staying. We are pleased to hear you enjoyed your stay.