In-room safe, individually decorated, individually furnished, desk

Reviews of Ramada by Wyndham San Diego Airport

3 out of 5
Ramada by Wyndham San Diego Airport
1403 Rosecrans St, San Diego, CA

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1002 reviews" "
Rating 8 - Good. 280 out of 1002 reviews" "
Rating 6 - Okay. 193 out of 1002 reviews" "
Rating 4 - Poor. 140 out of 1002 reviews" "
Rating 2 - Terrible. 103 out of 1002 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

David

Liked the access to the harbor, neat shops around. Not the best area for families but definitely has some good fishing options nearby.
Stayed 1 night in May 2024
Response from Gabriela R. on May 21, 2024
Dear Mr. David,We are grateful for your review, this helps us a lot to improve and thus be able to provide better service to our guests.We hope to count on your presence in the future to provide you with the service you deserve.

8/10 Good

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ok to stay but noise fro. The outside carries inside the room specially being right by the parking lot.
Stayed 1 night in May 2024
Response from Gabriela R. on May 20, 2024
Dear Guest, We really value your comments about your stay with us, since this helps us improve to offer you better service. The comfort of our guests is a priority for us.We hope to have you back in the future.

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always friendly and accommodating.
Stayed 1 night in May 2024
Response from Ramada San Diego Airport Management on May 16, 2024
Dear Benita,We're thrilled to hear that you found our staff to be friendly and accommodating. Providing exceptional service is one of our top priorities, and we're delighted that our team made your stay a pleasant one. Your kind words will be shared with our staff as they always strive to create a welcoming atmosphere for our guests. We look forward to welcoming you back and ensuring your next stay is just as enjoyable. If there's anything else we can assist you with, please don't hesitate to let us know.Best Regards,Ramada San Diego Airport Management

8/10 Good

Dragan

Traveled with family and small children
Liked: Cleanliness, staff & service
Easy access to highway, lots of good restaurants around. Breakfast buffet somewhat limited. Had some issues connecting to internet initially.
Stayed 4 nights in May 2024
Response from Ramada San Diego Airport Management on May 13, 2024
Dear Dragan,We're glad you found our location convenient and enjoyed the nearby dining options.  Thank you for your feedback regarding our breakfast buffet and internet connectivity.  We'll work on addressing these issues to improve our guest experience.  If you encounter any difficulties in the future, please don't hesitate to contact our staff for assistance.  We hope to welcome you back again soon!Best Regards,Ramada San Diego Airport Management

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Liked being close to dining places. You can serve better breakfast. Will booked again when the price is right.
Stayed 1 night in Jan 2024
Response from Ramada San Diego Airport Management on May 13, 2024
Dear Leonardo,We appreciate your feedback and are glad you enjoyed our proximity to dining options.  We'll certainly take your suggestions into account to enhance our breakfast offerings.  Thank you for considering us for your future stays, and we look forward to welcoming you back when the price aligns with your expectations.Best Regards,Ramada San Diego Airport Management

8/10 Good

Kenneth, Indio

Liked: Cleanliness, staff & service, property conditions & facilities
It's an older hotel but our room was clean, breakfast was good and service was on point.
Stayed 1 night in May 2024
Response from Ramada San Diego Airport Management on May 9, 2024
Dear Kenneth,We're pleased to hear that you enjoyed your stay with us! While we may be an older hotel, we take pride in maintaining cleanliness and providing excellent service to our guests. We're glad your room was clean, breakfast met your expectations, and our staff provided great service.Your feedback is valuable to us, and we appreciate your kind words. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We look forward to welcoming you back again soon!Best Regards,Ramada San Diego Airport Management

8/10 Good

tyler

Liked: Staff & service, property conditions & facilities
Nice area, smells bad in the room
Stayed 1 night in May 2024
Response from Ramada San Diego Airport Management on May 8, 2024
Dear Tyler,We're glad you enjoyed the area around our hotel, but we're concerned about the odor in your room. Providing a clean and comfortable environment is our priority, and we apologize for any inconvenience caused by the smell.Please know that we take cleanliness very seriously, and we will investigate the issue to ensure it is promptly addressed. If there's anything else we can do to improve your stay or make it more comfortable, please don't hesitate to let us know.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more pleasant experience in the future.Best Regards,Ramada San Diego Airport Management

6/10 Okay

Tina

Traveled with partner
Liked: Staff & service, property conditions & facilities
It is in walking distance to resturants, liquor stores and coffee shops.
Stayed 4 nights in Apr 2024
Response from Ramada San Diego Airport Management on Apr 30, 2024
Dear Tina,We're glad you found our hotel conveniently located within walking distance of restaurants, liquor stores, and coffee shops! Providing easy access to amenities and dining options is important to us, and we're pleased that you enjoyed the surrounding area. Thank you for choosing to stay with us, and we hope you had a wonderful time exploring the neighborhood. We'd love to welcome you back if you're ever in the area again!Best Regards,Ramada San Diego Airport Management

8/10 Good

Charles Vincent

Stayed 2 nights in Dec 2023
Response from Ramada San Diego Airport Management on May 14, 2024
Dear Charles,Thank you for taking the time to leave us a rating.  We can't wait to have you back for another visit soon!Best Regards,Ramada San Diego Airport Management

10/10 Excellent

Hilary

Stayed 1 night in Apr 2024
Response from Customer Care Team on May 8, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is suitable and confortable, it has all aminities needed, the only problem was the noise from the atreet traffic at night.
Stayed 1 night in Apr 2024
Response from Ramada San Diego Airport Management on Apr 19, 2024
Dear Jorge,We're delighted to hear that you found our hotel to be suitable and comfortable, and we're glad that you enjoyed the amenities we offer. However, we apologize for the inconvenience caused by the noise from street traffic at night. Ensuring a peaceful environment for our guests is important to us, and we understand the impact that noise can have on your stay. We'll take your feedback into consideration and explore ways to minimize noise disturbances in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a quieter and more enjoyable stay.Best Regards,Ramada San Diego Airport Management

2/10 Terrible

nancy, germantown

Disliked: Staff & service
I said I couldn’t climb stairs. He confirmed “no stairs”. The elevator was at one end, I walk d past over 50 rooms and a flight of STAIRS to get to my room And in the morning, guess what. Had to reverse to process
Stayed 1 night in Apr 2024
Response from Ramada San Diego Airport Management on Apr 18, 2024
Dear Nancy,We sincerely apologize for the miscommunication regarding the accessibility of your room. It's unacceptable that you were assured no stairs were involved, only to find out otherwise upon arrival. We understand how frustrating and inconvenient this must have been for you, especially considering your mobility concerns.We take your feedback seriously and will address this issue with our team to make sure that accurate information is provided to guests in the future. Please know that your comfort and satisfaction are important to us, and we regret any inconvenience you experienced as a result of this misunderstanding.If you choose to stay with us again in the future, please don't hesitate to let us know of any specific needs or concerns you have, and we will do our utmost to accommodate you appropriately. We appreciate your understanding and hope to have the opportunity to provide you with a much more pleasant experience.Sincerely,Ramada San Diego Airport Management

4/10 Poor

Paul

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room I was in had molding come off the door frame a lamp that didn't function and in general the place needed a refresh. Do not believe the photos you see!
Stayed 1 night in Apr 2024
Response from Ramada San Diego Airport Management on Apr 15, 2024
Dear Paul,We're truly sorry to hear about the issues you encountered during your stay. Maintaining a high standard of quality and comfort is paramount to us, and we apologize for any inconvenience caused by the condition of your room. Your feedback is invaluable to us, and we'll address these concerns promptly to ensure they're resolved for future guests. We appreciate your honesty and regret that your experience did not meet your expectations. Please know that your satisfaction is our top priority, and we hope to have the opportunity to welcome you back and provide you with a much-improved experience.Sincerely,Ramada San Diego Airport Management

6/10 Okay

Linda

Room small with king bed
Stayed 1 night in Mar 2024
Response from Ramada San Diego Airport Management on Mar 22, 2024
Dear Linda,Thank you for your feedback.  We apologize if the room size did not meet your expectations.  We strive to provide comfortable accommodations for all our guests and appreciate your input.  If there's anything else we can assist you with or if you have any specific preferences for your next stay, please feel free to let us know.Best Regards,Ramada San Diego Airport Management

8/10 Good

Alice F

Liked: Staff & service
Disliked: Property conditions & facilities
Property heavily needs a lift and updating.
Stayed 4 nights in Mar 2024
Response from Ramada San Diego Airport Management on Mar 20, 2024
Dear Alice,We sincerely apologize for any inconvenience caused by the condition of the property.  Your feedback regarding the need for updates and improvements is greatly appreciated and will be shared with the appropriate team members for consideration.  We strive to provide a comfortable and enjoyable experience for all our guests, and we will work diligently to address any areas that may require attention.  Thank you for bringing this to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Ramada San Diego Airport Management

10/10 Excellent

Miyo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Care Team on Mar 19, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Okay

JEMELLIE, San Diego

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Ramada San Diego Airport Management on Mar 19, 2024
Dear Jemellie,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you at Ramada San Diego Airport many more times.Best Regards,Ramada San Diego Airport Management

6/10 Okay

Joanna Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself is a bit dated but atleast it was clean and in a central location. I would not stay here if you're a light sleeper. The walls are incredibly thin
Stayed 1 night in Mar 2024
Response from Ramada San Diego Airport Management on Mar 19, 2024
Dear Joanna,Thank you for your feedback.  We apologize for any inconvenience caused by the dated appearance of our hotel.  We strive to maintain cleanliness and provide a comfortable stay for all our guests.  We appreciate your understanding regarding the thin walls and will consider ways to address noise issues in the future.  If there's anything else we can assist you with during your stay, please don't hesitate to let us know.Sincerely,Ramada San Diego Airport Management

2/10 Terrible

Shanoa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Care Team on Mar 13, 2024
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 Good

Gerald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby very bright, clean, upgraded; very positive first impression! Room somewhat dated but new finishes & furnishings. Facility met all expectations and good value for cost.
Stayed 1 night in Mar 2024
Response from Ramada San Diego Airport Management on Mar 12, 2024
Dear Gerald,We're thrilled to hear that you had a positive first impression of our lobby and found it bright, clean, and upgraded. It's great to know that the new finishes and furnishings in the room met your expectations, even if some areas felt somewhat dated. We're committed to providing excellent value for our guests, and we're glad to hear that you found your stay to be worthwhile. Thank you for choosing to stay with us, and we hope to welcome you back again soon!Best Regards,Ramada San Diego Airport Management

8/10 Good

Alexander

Traveled with partner
Liked: Amenities
Fine for overbite stay
Stayed 1 night in Mar 2024
Response from Ramada San Diego Airport Management on Mar 11, 2024
Dear Alexander,Thank you for your feedback.  We're glad to hear that you had a satisfactory stay with us.  If there's anything specific you enjoyed or any areas where we can improve, please let us know.  We value your input and hope to welcome you back again in the future.Best Regards,Ramada San Diego Airport Management

10/10 Excellent

Kayla

Liked: Staff & service, property conditions & facilities
Smelled like smoke
Stayed 1 night in Feb 2024
Response from Ramada San Diego Airport Management on Mar 19, 2024
Dear Kayla,We apologize for any inconvenience caused by the smell of smoke.  Maintaining a clean and comfortable environment for all our guests is our priority, and we'll address this issue promptly.  Please let us know if there's anything else we can do to improve your experience during your stay.Sincerely,Ramada San Diego Airport Management

4/10 Poor

Susan

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We arrived late at night and it felt like a sketchy area. The facility was very clean, and staff was kind but language was an issue. They had advertised airport transport and had a van with a sign on it for airport transport, but they did not provide pick up or delivery. Cab fare was over $30 for a very short ride. The meter showed $14.98, but we were still charged $30 for the ride.
Stayed 4 nights in Feb 2024
Response from Ramada San Diego Airport Management on Feb 26, 2024
Dear Susan,We sincerely apologize for any discomfort caused by the area and language barriers.  While we strive for cleanliness and kindness in service, we regret the miscommunication regarding airport transport.  We understand the inconvenience you experienced with the cab fare discrepancy and assure you that we will address this issue promptly with our transportation partners.  Your feedback is invaluable, and we will take necessary steps to enhance transparency and reliability in our services.  We hope to have the opportunity to regain your trust and provide you with a more seamless and enjoyable experience in the future.Kind Regards,Ramada San Diego Airport Management

8/10 Good

Yvonne

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is old and you could see the age on the walls. However the room had been freshly painted and was clean. Biggest issue was the heater & air conditioner. It ran constantly and I had to turn it up quite a lot
Stayed 1 night in Feb 2024
Response from Ramada San Diego Airport Management on Feb 20, 2024
Dear Yvonne,Thank you for sharing your experience with us.  We appreciate your feedback regarding the condition of our hotel and the issues you encountered with the heater and air conditioner.  We apologize for any inconvenience this may have caused during your stay.  Your comments will be shared with our maintenance team to ensure that we address these concerns promptly.  We hope to have the opportunity to welcome you back and provide a more comfortable experience in the future.Best Regards,Ramada San Diego Airport Management

10/10 Excellent

Lavar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a good location and the area is a excellent scenery
Stayed 1 night in Feb 2024
Response from Ramada San Diego Airport Management on Feb 20, 2024
Dear Lavar,Thank you for your positive feedback regarding our hotel's location and the picturesque surroundings.  We're thrilled that you found the area to be excellent scenery.  At our hotel, we strive to provide a comfortable and convenient stay for our guests, complemented by the beauty of the surroundings.  We hope to have the pleasure of welcoming you back for another enjoyable experience at our establishment.Best Regards,Ramada San Diego Airport Management

6/10 Okay

Aaron

Stayed 1 night in Feb 2024
Response from Customer Care Team on Mar 21, 2024
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

6/10 Okay

Deidre

Traveled with family
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 31, 2024
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

2/10 Terrible

Rouhullah, Stafford

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My stay at Ramada San Diego Airport was a nightmare. The constant noise forced me to change rooms in the middle of the night, and to top it off, the AC wasn't working. Extremely disappointing experience.
Stayed 1 night in Jan 2024
Response from Ramada San Diego Airport Management on Jan 31, 2024
Dear Rouhullah,We sincerely apologize for the inconvenience you experienced during your stay at Ramada San Diego Airport.  We deeply regret that the noise disturbance and AC malfunction affected your comfort.  Please know that we take guest feedback seriously and are actively addressing these issues to prevent recurrence.  We appreciate your patience and understanding and hope to have the opportunity to restore your confidence in our services during any future visits.  Thank you for bringing these concerns to our attention.Sincerely,Ramada San Diego Airport Management

8/10 Good

Christiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2024
Response from Ramada San Diego Airport Management on Jan 30, 2024
Dear Christiana,Thank you for recognizing our hotel's prime location.  We take pride in offering our guests convenient access to nearby attractions and amenities.  Your satisfaction is important to us, and we're delighted that our location met your expectations.  Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know.  We look forward to welcoming you back for another enjoyable stay in the future!Best Regards,Ramada San Diego Airport Management

10/10 Excellent

Wilma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great services.
Stayed 1 night in Jan 2024
Response from Ramada San Diego Airport Management on Jan 29, 2024
Dear Wilma,Wow, thanks a lot for the PERFECT SCORE REVIEW!  We are thrilled you had a great experience staying with us at Ramada San Diego Airport.  We would love to host you again on your next visit to Ramada San Diego Airport.  We hope your next trip is just around the corner so that we can get an opportunity to welcome you again!Best Regards,Ramada San Diego Airport Management

10/10 Excellent

Aaron

Stayed 1 night in Jan 2024
Response from Ramada San Diego Airport Management on Jan 23, 2024
Dear Aaron,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Ramada San Diego Airport.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Ramada San Diego Airport hotel soon!Best Regards,Ramada San Diego Airport Management

10/10 Excellent

jerrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Customer Care Team on Jan 19, 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 Poor

Joyanna

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
The property was very noisy until late. Could not get heater in room to work.
Stayed 2 nights in Jan 2024
Response from Ramada San Diego Airport Management on Jan 16, 2024
Dear Joyann,We apologize for the inconvenience caused by the noise and difficulty with the heater.  Our team is actively working on soundproofing measures to ensure a peaceful environment.  Regarding the heater, we appreciate your patience and would have been happy to assist promptly had we known during your stay.  Please accept our sincere apologies.  Your feedback is invaluable, and we are committed to making improvements for a more comfortable experience in the future.  We hope to have the opportunity to welcome you back for a better stay.Kind Regards,Ramada San Diego Airport Management

8/10 Good

Nancy

Comfortable
Stayed 1 night in Jan 2024
Response from Ramada San Diego Airport Management on Jan 16, 2024
Dear Nancy,Thank you for describing your experience as "comfortable."  We're delighted you found our accommodations to your liking.  Our team is committed to providing a cozy and welcoming environment for all our guests.  If there's anything specific you appreciated or any suggestions for improvement, feel free to share.  We look forward to the pleasure of hosting you again in the future.  Safe travels!Best Regards,Ramada San Diego Airport Management

8/10 Good

Judy, Nanaimo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Not many restaurants. Not much close by except Starbucks and Denny's. Busy street and not close to much by walking. Close to airport. Rooms noisy could hear every sound. Breakfast good plastic utensils.
Stayed 2 nights in Jan 2024
Response from Ramada San Diego Airport Management on Jan 16, 2024
Dear Judy,We appreciate your input.  While we're conveniently located near the airport, we understand your desire for more dining options.  Our team is exploring partnerships to enhance culinary offerings.  Apologies for any noise disturbances; we're addressing soundproofing measures.  Your feedback on breakfast utensils is noted, and we'll explore eco-friendly alternatives.  We value your insights as we continually strive to enhance our guest experience.  Thank you for choosing us, and we hope to welcome you back soon for an improved stay.  Safe travels!Best Regards,Ramada San Diego Airport Management

10/10 Excellent

jerrica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Customer Care Team on Jan 12, 2024
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

2/10 Terrible

Damian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low Budget/Low Convenience
Nothing at this particular Ramada was good (or worked), we stay at Ramada on our trips and this would be THE WORST we've seen from the chain.. Would not recommend this location...
Stayed 2 nights in Jan 2024
Response from Ramada San Diego Airport Management on Jan 11, 2024
Dear Damian,We sincerely apologize for the disappointment you experienced during your stay at our Ramada location.  We appreciate your feedback and regret that your expectations were unmet.  Your comments are valuable, and we will address the issues you raised to ensure improvements are made.We understand the importance of a comfortable and enjoyable stay and are committed to providing a better experience for our guests.  Please consider giving us another opportunity in the future, as we would like to regain your trust.If you have any further details or specific concerns you'd like to share, please feel free to reach out.  Thank you for bringing these matters to our attention.Sincerely,Ramada San Diego Airport Management

8/10 Good

edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities
price
Stayed 2 nights in Jan 2024
Response from Ramada San Diego Airport Management on Jan 10, 2024
Dear edgar,Thank you for staying with us when you visited Ramada San Diego Airport.  It makes me happy to hear that you enjoyed your stay.  We hope to be able to host you again soon at Ramada San Diego Airport!Best Regards,Ramada San Diego Airport Management

4/10 Poor

Edward J

Traveled with family
Disliked: Property conditions & facilities
Overpriced...nothing special
Stayed 1 night in Dec 2023
Response from Ramada San Diego Airport Management on Jan 8, 2024
Dear Edward J,We regret to hear that our pricing did not meet your expectations, and we apologize for any disappointment.  We continuously assess our rates to provide fair value.  Your feedback is valuable, and we'll strive to enhance our offerings.  If you have specific concerns, please share them with us so we can address them directly. We hope to have the opportunity to better accommodate you in the future.Kind Regards,Ramada San Diego Airport Management

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Ramada San Diego Airport Management on Dec 28, 2023
Dear Jose,Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!  It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to San Diego.Best Regards,Ramada San Diego Airport Management

6/10 Okay

Oded

Traveled with family
Liked: Staff & service
Stayed 2 nights in Dec 2023
Response from Ramada San Diego Airport Management on Dec 27, 2023
Dear Oded,Thank you for leaving us a rating of your stay with us at Ramada San Diego Airport.  We work tirelessly to ensure our guests experience the best hospitality in Ramada San Diego Airport.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Best Regards,Ramada San Diego Airport Management

4/10 Poor

Shicheng

Stayed 3 nights in Dec 2023
Response from Ramada San Diego Airport Management on Dec 27, 2023
Dear Shicheng,Thank you for taking the time to rate our hotel.  Your stay at Ramada San Diego Airport didn't appear to be enjoyable.  I wish you had addressed your concerns to our front desk staff while you were here.  We go to great lengths to ensure our guests have a good time.  However, this time, it appears that something was overlooked.  It would be fantastic if you could contact us and tell us where we can improve.Kind Regards,Ramada San Diego Airport Management

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Ramada San Diego Airport Management on Dec 19, 2023
Dear Paula,We are so glad you enjoyed your San Diego getaway.  Thank you so much for awarding us a positive rating for your stay at our hotel.  You have brought a smile to our faces.  We hope you will stay with us again soon!Best Regards,Ramada San Diego Airport Management

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from Ramada San Diego Airport Management on Dec 19, 2023
Dear Guest,Thank you for taking the time to rate our hotel.  Your stay at Ramada San Diego Airport didn't appear to be enjoyable.  I wish you had addressed your concerns to our front desk staff while you were here.  We go to great lengths to ensure our guests have a good time. However, this time, it appears that something was overlooked.  It would be fantastic if you could contact us and tell us where we can improve.Best Regards,Ramada San Diego Airport Management

8/10 Good

Allen

Stayed 1 night in Dec 2023
Response from Ramada San Diego Airport Management on Jan 9, 2024
Dear Allen,Thank you so much!  Knowing that you enjoyed your time with us indeed makes our day.  We truly appreciate your positive rating and hope you will stay with us again soon next time you visit the area.Best Regards,Ramada San Diego Airport Management

6/10 Okay

Jeff

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 15, 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Too bright and linoleum looking. Older Hotel
The hotel and rooms are old but newly renovated in a linoleum type look and feel with super bright lights and old spring mattress beds. Staff was very nice and helpful. Just lots of lipstick on the old hotel.
Stayed 1 night in Dec 2023
Response from Ramada San Diego Airport Management on Dec 14, 2023
Dear Guest,Thank you for sharing your feedback.  We appreciate your acknowledgment of our friendly and helpful staff.  We regret to hear that the aesthetic and comfort aspects did not meet your expectations.  Our recent renovations aimed to provide a fresh look, but we understand that preferences vary.  We'll review the lighting and bedding options to ensure a more comfortable stay for our guests. Your insights are invaluable, and we hope to have the opportunity to exceed your expectations in the future.Kind Regards,Ramada San Diego Airport Management

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Customer Care Team on Dec 13, 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 Excellent

Bo, woburn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Ramada San Diego Airport Management on Dec 12, 2023
Dear Bo,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Ramada San Diego Airport.  We are pleased that your experience left a positive impression of our hotel.  We look forward to welcoming you back to our Ramada San Diego Airport hotel soon!Come back and see us soon on your next visit to San Diego. Until then, take care!Best Regards,Ramada San Diego Airport Management

10/10 Excellent

Otis

Stayed 3 nights in Dec 2023
Response from Ramada San Diego Airport Management on Dec 12, 2023
Dear Otis,Thank you for a Perfect Score Rating on your stay at Ramada San Diego Airport.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Best Regards,Ramada San Diego Airport Management