Ratings based on 4,439 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and price with satisfying conditions

Posted May 17, 2015
Pros: good view, good location
Cons: No free wifi in room.
Location: airport, Balboa park, San Diego Zoo.
Comfortable, clean, good view and location. The room is a little bit smaller than I expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2015
Very close to everything. Quiet and beautiful. The staff was friendly and helpful. The price was right.
3 out of 5
Recommended
for Everyone
by A verified traveler

A little tired and dated.

Posted May 13, 2015
Close to the airport - some rooms a little noisy. OK marina views.
3 out of 5
by A verified traveler from Ohio

Posted May 13, 2015
Bathroom was poorly cleaned. Furniture especially couch was really messy and old. Location is great though. Views are nice.
3 out of 5
by A verified traveler from michigan

Very expensive daily fee for guests to park

Posted May 12, 2015
Overpriced, couldn't get cold water out of the bathroom sink
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Very mice hotel near the beach

Posted May 10, 2015
O liked this hotel very much, it is clean, convenient and comfortable. Service is good.
3 out of 5
by A verified traveler

BIG NAME HOTEL, DEFINITELY OVERPRICED

Posted May 5, 2015
Pros: THE SHUTTLE THAT GOES BACK AND FORTH IN TWO TOWERS. THE BAR AT THE MARINA TOWER IS RELAXING.
Cons: WITH THIS HIGH PRICE, THEIR SERVICE COULD HAVE BEEN IMPROVED.
WE SPENT NEARLY $300 FOR A NIGHT, BUT THE SERVICE AND THE ROOM CONDITIONS WERE ONLY WORTH LESS THAN 150. THERE'S TWO DIFFERENT TOWER AT THIS LOCATION, MAKE SURE YOU STAY AT THE MODERN ONE, WHICH IS MARINA TOWER. ALTHOUGH THE BAY TOWER SEEMS TO HAVE BETTER VIEW, BUT ASK FOR THE SIDE FACING THE HARBOR NOT THE AIRPORT, SINCE THEY'VE GOT WORST ROOM'S INSULATION. WE BOOKED A KING SIZE BED AT MARINA TOWER VIA EXPEDIA, BY THE TIME WE CHECKED IN, THE FRONT DESK AGENT SAID THAT THEY WERE RUNNING OUT OF KING BEDS THAT NIGHT, WONDERING IF WE'D LIKE TO SWITCH TO ANOTHER TOWER, AND WE SAID OKAY. BUT WHEN WE GOT INTO OUR ROOM AT BAY TOWER, IT WAS A TOTAL DISAPPOINTMENT!!!! THE ROOM WAS FACING AT THE AIRPORT AND ALL THE YACHT, PEOPEL CAN SEE THROUGH YOUR ROOM IF THEY JOGGED ON THE PATH. AND YOU CAN EASILY HEARD AIRCRAFT PASSING THROUGH. SO, WE ASKED FOR A ROOM CHANGE, EITHER IS DOUBLE BEDS OR ANYTHING, BUT THEY GAVE ME THE "NO MORE ROOMS AVAILABLE AT MARINA TOWER" EXCUSE, WHILE I CAN SEE AVAILABLE ROOMS ON EXPEDIA LOL. ANYWAYS, IT TOOK ANOTHER 40 MINS FOR THEM TO DELIVERED OUR NEW ROOM KEY TO THE ROOM, IT WAS A UNPLEASANT NIGHT AT "THIS SHERATON".
4 out of 5
Recommended
for Everyone
by A verified traveler from CA

Not Bad

Posted May 5, 2015
Hotel is nice and clean, rooms where very clean and had a balcony, that was awesome. The only bad thing I have to say about this hotel is there are no vending machines only ice. If you want a drink or snack you have to go to the store located in the lobby. And parking wasn't so great. Other than that had a good experience and would consider staying here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yakima WA

Sheraton does it again!

Posted May 4, 2015
Pros: Staff was awesome from the time you drove in till the time we left...clean, great place to take an early morning walk looking at the boat harbor.
Cons: On this trip...couldn't think of anything that I could find that needed improvement.
Location: If you are flying in...right next to the airport. Driving in you have such a variety of things to do just pick one or many.
This property is right down in the middle of everything...found the stay to be top notch as usual for Sheraton. We took a short cab ride down to the see the Midway aircraft carrier and found a great restaurant right next to it.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
We arrived late and needed a place overnight, so we missed the great sunset view overseeing the harbor. Staff were friendly. Requested two cribs which were delivered promptly.